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PRODUCT GUIDE

Aluminum Single-Hung Windows (JPG002)

The advice offered herein can be done by a homeowner with some mechanical aptitude. If you are unsure, it is recommended that you hire a trained service provider such as a

competent and licensed construction contractor or building professional. JELD-WEN disclaims any and all liability associated with the use and/or provision of these instructions.

Any reliance upon the information or advice is at the risk of the party so relying. The information contained herein may be changed from time to time without notication.

All other trademarks are the property of their respective owners.

SINGLE-HUNG WINDOW ANATOMY

This guide contains procedures for common user serviceable

repair tasks found on aluminum single-hung windows. If a

condition arises that is not covered in this guide, please contact

us for professional help. This product guide covers our current

JELD-WEN Premium and Builders Series windows as well as our

historical products with the following names: Seasonshield,

Windowmaster, Wenco and Summit. For help identifying your

window model, refer to your product purchase paperwork or call

us for additional help.

Single-hung windows have one operating sash and either one xed

upper sash or glass directly set into the frame. An insect screen is

mounted on the exterior side of the operating sash(es).

For questions, feel free to contact us by phone or email:

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TABLE OF CONTENTS

Precautions and Safety ................................................................................2

Needed Materials & Tools ............................................................................2

Sash Removal & Installation ........................................................................2

#BMBODF3FQMBDFNFOU"EKVTUNFOU ...........................................................

Lock Replacement ........................................................................................4

Proper Window Installation ........................................................................

Troubleshooting Operational Problems ..................................................... 

Glossary .........................................................................................................7

INTRODUCTION

Do-It-Yourself Technician

(06/09)

Lite

4JEFKBNC

Sash lock

Check/Meeting

rail

Stile

Glazing/Glass

Upper

sash

Lower

sash

)FBEKBNC

Top rail Grille

Bottom rail

Sill

Summary of content (7 pages)

PAGE 1
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) This guide contains procedures for common user serviceable repair tasks found on aluminum single-hung windows. If a condition arises that is not covered in this guide, please contact us for professional help. This product guide covers our current JELD-WEN Premium and Builders Series windows as well as our historical products with the following names: Seasonshield, Windowmaster, Wenco and Summit.
PAGE 2
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) PRECAUTIONS & SAFETY t Follow all manufacturers’ instructions and labels. t Use proper and safe equipment and precautions if servicing the exterior side of windows above ground level. t Window insect screens are not security devices and will not prevent children, other people, or pets from falling through. t Use extra care when driving screws near glass unit to avoid breakage. t Use caution when tightening screws to avoid stripping the screw holes.
PAGE 3
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) SASH REMOVAL & INSTALLATION - CONTINUED SPIRAL BALANCE - CONTINUED 0QFO XJOEPX BMM UIF way; this releases most of the tension in the balance springs. Sash "EFRVBUFMZ TVQQPSU the sash until fully removed or reinstalled. Balance clip *OTFSU UIF BEKVTUNFOU Balance rod tool into the small hole on the bottom of the spiral rod. "EKVTUNFOU UPPM 1VMM UIF TQJSBM SPE EPXO BCPVU BOE slowly allow the rod to unwind. Repeat for the opposite side. 9.
PAGE 4
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) BALANCE REPLACEMENT & ADJUSTMENT - CONTINUED BLOCK & TACKLE BALANCE REMOVAL 3FNPWF UIF TBTI as explained in “SASH REMOVAL & INSTALLATION.” 2. Tightly grip both ends of balance. Pull down to release balance top from metal takeout clip. 'JSNMZ IPME CPUI ends of balance (do not grip underside of CBMBODF PS JOKVSZ NBZ result), and allow balance to lift up to release tension. 4.
PAGE 5
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) PROPER WINDOW INSTALLATION t Proper installation is essential for keeping windows operating smoothly. If a window fails to operate properly, an inspection is necessary to determine if it was installed correctly. t These inspection instructions apply to flat window types. Bow windows, bay windows, and unusual geometric-shaped windows are more complicated and should be inspected by a window professional.
PAGE 6
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) PROPER WINDOW INSTALLATION - CONTINUED STRAIGHT SIDE JAMBS FRAME/PANEL BOW Place level against JOTJEF PG TJEF KBNC Look for gaps anywhere between MFWFM BOE TJEF KBNC Repeat steps for PUIFS TJEF KBNC Some Double-Hungs with balances have BEKVTUNFOU TDSFXT located about half way up the balance.
PAGE 7
PRODUCT GUIDE Aluminum Single-Hung Windows (JPG002) PROBLEM POSSIBLE CAUSES POSSIBLE SOLUTIONS Sash will not stay up or not stay down #BMBODF PVU PG BEKVTUNFOU "EKVTU CBMBODF JG BQQMJDBCMF Balance damaged Remove sash and examine balance for damage. Replace if damaged.