Jabra GO™ 6470 User Manual www.jabra.
Congratulations on purchasing your new Jabra GO 6470. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra GO 6470 includes a touchscreen base, enabling connectivity with desk phones and softphones (PC), and the Jabra GO headset is compatible with nearly all types of Bluetooth® mobile phones. The Jabra GO 6470 package also includes the Jabra LINK™ 350 USB Bluetooth® Adapter and Jabra GO Travel Charger.
1.1 Package Contents...................................................................................................................................6 1.2 JABRA GO 6470 Headset.....................................................................................................................7 english Contents 1. Product Overview............................................................................6 1.3 Headset Attachments.......................................................................
6.1 Jabra LINK 350 USB Bluetooth® Adapter Button................................................................23 6.2 Jabra LINK 350 USB Bluetooth® Adapter Visual Indicators...........................................23 7. touchscreen INTRODUCTION.................................................... 24 english 6. jabra link 350 usb Bluetooth® adapter features.... 23 7.1 Touchscreen Overview.................................................................................................................
12.1 Jabra GO Headset.................................................................................................................................36 12.2 Jabra GO Headset Battery...............................................................................................................37 english 11. FAQs and troubleshooting..................................................... 35 12. Technical Specifications.......................................................... 36 12.
1. Product Overview english 1.
english 1.
english 1.3 Headset Attachments The Jabra GO 6470 headset can be worn in the headband, earhook or neckband wearing-styles. The headband and earhook attachments are included with the Jabra GO 6470. The neckband attachment can be purchased separately. Wearing-styles can be worn on the left or right ear. Regardless of wearing style, ensure the microphone is positioned close to the mouth to maximise noise-cancelling and speech quality. Attaching the earhook 1.
english Attaching the headband 1. Remove the current wearing style attachment, if any. 2. Align the headset earbud with the matching holes of the headband wearing style, as illustrated, and press firmly until they click into place (snap-to-click). 3. Adjust the length of the headband to fit against the head. 4. Position the microphone as close to the mouth as possible. CLICK Attaching the neckband (optional accessory) 1. Remove the current wearing style attachment, if any. 2.
Touchscreen Headset Cradle english 1.
USB Plug Adapter Button LED Indicator english 1.5 Jabra LINK 350 USB Bluetooth® Adapter The Jabra LINK 350 USB Bluetooth® Adapter connects to a PC and enables the Jabra GO 6470 headset to function with a softphone on the PC. 1.6 Jabra GO Travel Charger The Jabra GO Travel Charger charges the Jabra GO 6470, and has compartments for storing the Jabra GO 6470 and the Jabra LINK 930 USB Bluetooth® Adapter.
1.7 Optional Accessories english The following Jabra GO 6470 accessories are available separately.
2.1 Connect to Power Connect the power adapter to the base 1. Plug the supplied power adapter into the port marked 2. Connect the power adapter to the mains power socket. english 2. CONNECTING TO a phone using the setup wizard The easiest way to connect and configure your Jabra GO product is to use the setup wizard on the touchscreen. The setup wizard will guide you through connecting and configuring the desk phone, softphone and/or mobile phone. on the base. 2.
3.1 Connect to Power Connect the power adapter to the base 1. Plug the supplied power adapter into the port marked 2. Connect the power adapter to the mains power socket. on the base. english 3. CONNECTING TO a phone manually 3.2 Dock Headset Dock the headset, as illustrated. When the headset is docked correctly the docking icon will light up, and the headset battery will begin charging, if needed. Keep the headset docked while connecting the Jabra GO, or when not in use. 3.
english Connect the Jabra GO base to a PC 1. Plug the supplied USB cable into the port marked on the base. 2. Connect the USB cable to any free USB port on the PC. 3. Download and install Jabra PC Suite from www.jabra.com/pcsuite. 4. Tap the tool icon on the touchscreen to open the settings menu, and tap Phone Settings > Enable Softphone. If your softphone is not supported, select None (audio only) during the setup wizard. 5.
english Pairing the Jabra GO 6470 and the Jabra LINK 350 USB Bluetooth® Adapter The Jabra GO 6470 headset and Jabra LINK 350 USB Bluetooth® Adapter are already paired from the factory. The pairing procedure below is only necessary when the pairing is lost. 1. Attach the Jabra LINK 350 USB Bluetooth® adapter to the PC, and turn the PC on. 2. Put the Jabra LINK 350 USB Bluetooth® adapter in pairing mode by pressing holding the adapter button until the adapter LED turns blue. 3.
3.5 Select and Connect to a Desk Phone Select which desk phone you are connecting to from the following four options: Option 1 Desk Phone with Headset Port This type of desk phone has a dedicated headset port (usually at the back of the phone). These phones typically have a button on the front panel for switching between handset and headset. 1. Plug the supplied telephone cable into on the base. the port marked 2. Connect the telephone cable to the headset port on the desk phone.
Option 3 Desk Phone with GN1000 Remote Handset Lifter The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. For mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body. 2. Connect the handset cable to the port marked on the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. 5.
Jabra PC Suite consists of: PC Call Manager Manages call handling on your PC monitor, and enables call and settings management via PC. Jabra Control Center Settings management and monitoring of the Jabra GO 6470. Jabra Device Service Manages the interaction between the Jabra GO 6470 and Jabra Control Center, PC Call Manager, and softphone drivers. Jabra Firmware Updater Updates Jabra GO firmware. Online Help Jabra PC Suite help section. english 4.
5.1 Headset Multi-function Button The headset multi-function button can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. english 5.
5.3 Headset LED Indicator english The LED indicator indicates the headset status.
5.
The Jabra LINK 350 USB Bluetooth® Adapter connects to a PC and enables the headset to function with a softphone on the PC. 6.1 Jabra LINK 350 USB Bluetooth® Adapter Button english 6. jabra link 350 usb Bluetooth® adapter features The Jabra LINK 350 USB Bluetooth® Adapter has a single button that has three functions depending on what mode the adapter is in.
NOTE: Touchscreen settings may be locked by an IT administrator. Locked settings will not be available on the touchscreen. english 7. touchscreen INTRODUCTION The Jabra GO 6470 touchscreen is a color touchscreen that enables you to connect and configure the Jabra GO 6470, manage calls, and manage base, headset and phone settings. Tap the screen with a finger to activate icons, scroll up/down a menu, select a target phone and make, answer or end calls. 7.
english 2 Activity window The activity window is main area of the touchscreen, and displays the currently connected phones, allows phone selection, and also the merging of multiple calls. Target phone (foreground icon) The large foreground phone icon indicates the current target phone. To switch target phone tap on the relevant small background phone icon, or press the headset multi-function button when not on a call to cycle through the available phones.
2 BASE SETTINGS The base settings allow changes to be made to the touchscreen and base sounds.
PHONE SETTINGS english 4 PHONE SETTINGS The headset settings allow changes to be made individually to desk phones, softphones or mobile phone settings, as well as access to the setup wizard and the factory default reset configurations setting. There are three sub-categories with individual settings specific to the phone type: Desk phone, Softphone (PC) and Mobile phone.
Setting Description Base ringtone volume Adjust the softphone (PC) ringtone on the base. Open phone line on undock Automatically open the phone line when the headset is undocked. Enable wideband audio Enable/disable wideband audio. Automatic Audio detection Enable/disable Automatic audio detection. Setup softphone (PC) Start the setup wizard to connect and configure the desk phone. Disable softphone (PC) Disable the softphone connection.
8.1 Making a Call or ending a call 1. Ensure the relevant phone type is selected as the target phone (large foreground icon on touchscreen). If necessary lift the desk phone handset and set aside (desk phone without electronic hookswitch or GN1000 only). 2. Put on the headset, and dial the phone number using the desk phone, softphone or mobile phone. Alternatively tap the softphone or mobile phone icon on the touchscreen, and select dial pad in the menu to use the touchscreen dial pad. 3.
english 8.3 Adjust Headset Speaker Volume Adjusting the headset speaker volume when on a call can be done using the headset volume touch panel, or by using the touchscreen. 1. When on a call, tap the call options icon on the touchscreen to open the call options menu. 2. Tap Speaker Volume, and adjust the volume as needed by tapping the + or - icons. 3. When finished, press the back arrow to exit the menu. SPEAKER VOLUME 8.
To put a current call on hold or audio hold, tap the current call phone icon and tap the pause icon (hold) or the audio hold icon in the touchscreen menu. The phone icon will display the relevant hold symbol to indicate the call is on hold or on audio hold. To resume the call, tap the phone icon again. Setting Description Hold When hold is enabled the telephone company will stop all audio between the softphone or mobile phone. The listener on the other end of the call can see they have been put on hold.
9.1 Switching call(s) between Headset and Handset When on a phone call, it is possible to switch audio between the Jabra GO headset and a desk phone handset or mobile phone without interrupting the call. Desk phone Switch call from desk phone to the headset 1. Lift headset from docking cradle. If necessary, press the headset button on your desk phone. The audio will be transferred from the desk phone to the headset. 2. Do not return desk phone handset to receiver as this will hang up the call.
10.1 Safetone™ Hearing Protection SafeTone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™. PeakStop™ acoustic shock protection PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock. PeakStop™ is only available from Jabra.
10.4 Voice Announcements Choose to hear an English voice announcement or a musical tone to indicate switching between a desk phone, softphone or mobile phone. english Change wideband audio settings using Jabra Control Center 1. Launch Jabra Control Center, and select the ´Softphone´ tab. 2. Tick the checkbox under ´Enable wideband audio for´, and then click Apply. Change voice announcement setting using the touchscreen on the touchscreen to open the settings menu. 1. Tap the tool icon 2.
english 11. FAQs and troubleshooting Q Why won’t my headset pair with my mobile phone? A Check the following: • Make sure that the headset is charged and in pairing mode. If the headset is already turned on, use the multi-function button to turn it off (press and hold down for 4 seconds), then turn it back on in pairing mode (press and hold for 4 seconds). In pairing mode, its LED should be a constant blue color. If the headset LED is red, the headset needs charging.
12.1 Jabra GO Headset Wearing styles: Ear hook, headband, neckband (supplied or available as optional accessories). Dimensions: 18mm x 76mm x 22.5mm. Weight: <18 g. Talk time: Up to 6 hours. Standby time: At minimum 100 hours. Charge time: • Charging from mains power: 0% - 80% in 25 minutes. • Charging from car cigarette-lighter socket: 0% - 80% in 25 minutes, providing the charger has USB fast charge termination. • Charging from PC (USB): from 0% - 80% in 60 minutes.
english 12.2 Jabra GO Headset Battery Battery type: Lithium Ion. Battery capacity: 125 mA/h, typical. Battery lifetime: Minimum 500 charge cycles (over 3 years when used for 8 hours a day). Shelf life: The battery holds a charge for at least 6 months in the off state before recharge is required. Replacement: The battery cannot be replaced.. 12.3 Jabra GO Touchscreen Base The Jabra GO base meets the following specifications. Dimensions: 160mm x 94mm x 82mm. Touchscreen: 2.
PC Connection: Standard USB Bluetooth® version: BT 2.1, Class 1. Bluetooth® range: Up to 100m when paired with a Bluetooth® wireless technology Class 1 device; up to 25m when paired with a Class 2 device. Bluetooth® profiles: Headset (HSP 1.1), hands-free (HFP 1.5), device identification (DIP 1.3). Bluetooth® pairing table: Up to 8 trusted devices. Simultaneous Bluetooth® connections: Up to 2. Bluetooth® audio bandwidth: Narrowband or wideband. Firmware update: Downloadable from PC.
english 12.6 Materials and Allergies The headband attachment is made of stainless steel and does not have a nickel-coated surface. Nickel release from the headband is 0.02 μg/cm2/week, which is below the 0.50 μg/cm2/week limit established by EU Directive 94/27/EF. The stainless steel alloy was tested for nickel release in accordance with the European standard EN 1811:1998. Other wearing-style attachments are made of plastic and contain no known allergens. The leatherette ear cushions do not contain vinyl.
english Made in China Type: 9400HS/BS JABRA GO 6470 www.jabra.com 32-00683 RevG © 2011 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice).
