Warranty

Warranty and Service information
Consumer products
In-warranty returnsWe strive to solve your problem in a fast and professional manner. You find
the solution to most product issues on our online web support or by calling our customer support.
In case we are not able to solve your problem here and you have a product covered by our
Warranty terms (see below), our customer support will guide you to easiest way of returning
your headset. You will always need your receipt or other proof of purchase to claim warranty.
One-Year WarrantyA limited one-year warranty applies to all Jabra mobile products.
Warranty termsLimited One (1) Year Warranty GN Netcom, Inc. / GN Netcom A/S (“GN”)
warrants this product to be free from defects in materials and workmanship (subject to the terms
set forth below) for a period of one (1) year from the date of purchase (“Warranty Period”).
During the Warranty Period, GN will repair or replace (at GN’s sole discretion) this product or
any defective parts (“Warranty Service”). If repair or replacement is not commercially
practicable or cannot be timely made, GN may choose to refund to you the purchase price paid
for the affected product. Repair or replacement under the terms of this Warranty does not give
right to any extension or a new beginning of the period of warranty.
Claims under the Warranty To obtain Warranty Service, please contact the GN dealer from
which you purchased this product or visit Contact for further information about customer
support. You will need to return the product to the dealer in either its original packaging or
packaging affording an equal degree of protection. The following information must be presented
to obtain Warranty Service: (a) the product, (b) proof of purchase, which clearly indicates the
name and address of the dealer, the date of purchase and the product type, and (c) reason for
return. As part of GN’s efforts to reduce environmental waste you understand that the product
may consist of reconditioned equipment that contains used components, some of which have
been reworked. The used components all live up to GN’s high quality standards and comply with
GN’s product performance and reliability specifications. You understand that replaced parts or
components will become the property of GN.
Limitation of WarrantyThis Warranty is only valid for the original purchaser and will
automatically terminate prior to expiration if this product is sold or otherwise transferred to
another party. The warranty provided by GN in this statement applies only to products purchased
for use, and not for resale. It does not apply to open box purchases, which are sold “as is” and
without any warranty. Specifically exempt from warranty are limited-life consumable
components subject to normal wear and tear, such as microphone windscreens, ear cushions,
modular plugs, ear tips, decorative finishes, batteries, and other accessories. This Warranty is
invalid if the factory-applied serial number, date code label, or product label has been altered or
removed from the product. This Warranty does not cover defects or damages that result from: (a)
improper storage, misuse or abuse, accident or neglect, such as physical damage (cracks,
scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water,
rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use