iSmartAlarm Home Security System OWNER’S MANUAL
TM iSmartAlarm iSmartAlarm Home Security System OWNER’S MANUAL Table of Contents Introduction Package Contents Intended Use Important Note for Users Contraindication Requirements LED and Sound Indicators Battery Replacement Setup Procedures App Features FAQ Troubleshooting Specifications General Safety and Precautions Care and Maintenance Warranty Information Explanation of Symbols 1 1 1 2 3 3 4 5 7 10 21 25 31 33 36 36 37
Introduction Thank you for purchasing the iSmartAlarm Home Security System. iSmartAlarm gives you complete control over your home's security using your smartphone. This manual will guide you through the setup procedures and highlight iSmartAlarm’s key features.
Important Note for Users The iSmartAlarm system does not offer any guarantee of protection against burglary, robbery, theft, or any type of emergency. iSmartAlarm is a Do-It-Yourself (DIY) product. iSmartAlarm system does not come with a traditional monitoring service. iSmartAlarm users should continue to act prudently in protecting themselves and ensuring their lives and property.
power adapter back into the CubeOne. Contraindication Use with appropriate caution if you use this product in combination with medical electronic devices such as: (1) Medical electronic implants such as pacemakers. (2) Electronic life support systems such as artificial heart/lungs. (3) Portable electronic medical devices such as electrocardiographs. This product may cause these devices to malfunction, posing a considerable health risk to users of these devices.
LED and Sound Indicators LED status for CubeOne 1. Booting: solid red. 2. Normal: “breathing” white. 3. Alarm Activated: flashing red. 4. Communication Error: solid red. LED status for contact sensors, motion sensors and remote tags 1. Device is powered on: red LED flashes once. 2. Device is found by the CubeOne: red LED flashes twice. 3. Device is working normally: red LED is off or flashing every 15 seconds for Motion Sensors 4. Device has been triggered: red LED flashes once. 5.
Battery Replacement Motion sensor 1. Unscrew and remove back lid. 2. Replace the three AA batteries. Wait ten seconds before inserting new batteries. 3. LED flashes red once when batteries are installed and the device is not added to your CubeOne. 4. LED flashes red three times when batteries are installed and the device is already added to your CubeOne.
Remote tag 1. Unscrew and remove back lid. 2. Replace the button battery with same type – 3V CR2032. Wait ten seconds before inserting new battery. 3. LED flashes red once when batteries are installed and the device is not added to your CubeOne. 4. LED flashes red three times when batteries are installed and the device is already added to your CubeOne.
Contact sensor 1. Slide out battery compartment from the upper-right corner. 2. Replace the button battery with same type – 3V CR2032. Wait ten seconds before inserting new batteries. 3. LED flashes red once when batteries are installed and the device is not added to your CubeOne. 4. LED flashes red three times when batteries are installed and the device is already added to your CubeOne. Setup Procedures Step 1: 1. Download the “iSmartAlarm Home Security System” application from your phone’s app store.
2. Connect the CubeOne to your router and wall outlet. (bottom) power adapter WAN 1 2 3 4 router (not included) 3. Wait for the LED to begin “breathing” white. This will take one to two minutes. Step 2: 1. Ensure your phone receives SMS text messages in order to receive the verification code during account creation. 2. Ensure your smartphone, CubeOne, and iCamera (optional) are connected to the same local network. 3.
5. Setup Your iCamera a. Launch the iSmartAlarm app. b. Tap iCamera at the bottom of the screen. c. Tap “+” in the upper-right corner. d. Tap your appropriate iCamera model. e. Follow the on-screen instructions to add your camera. Step 3: 1. Place each of the devices in the appropriate locations (see examples below). 2. Your iSmartAlarm Home Security System is now ready to use! 2 cm ( 3/4 inch ) (max) TM rm iSmartAla contact sensor 15゜ Approx. 2 m (61/2 ft.
App Features Control The Control page allows you to set the iSmartAlarm system mode. Your Account settings, Family settings, notifications and other systems you’re a member of are also accessed here. To access these sections, tap the CubeOne icon in the upper-left corner. • Arm – When the system is set to the Arm, all Contact Sensors and Motion Sensors are active. The siren will activate if any sensors are triggered. • Disarm – This mode will de-activate all sensors from triggering the alarm.
NOTE: By default, the system allows three minutes to allow members to leave the premises before the mode is set. You can change the Alarm Arming Delay in Alarm Settings. My Account Manage your iSmartAlarm account settings. To access My Account, tap the system icon in the upper left corner of the Control page and select My Account. • Safety mail setting – When your alarm is triggered, an email notification will be sent to the email entered here.
Family Settings Manage your system’s members and phone numbers to contact when the alarm is triggered. To access Family Settings, tap the system icon in the upper left corner of the Control page and select Family Settings. • Set alert phone number – Phone numbers set here will be contacted by our automated phone call when the alarm is triggered. A maximum of three phone numbers can be set. Members of the system whose number is not entered here will not be contacted when the alarm is triggered.
Monitor Family Members Remote Tags that have been added to your CubeOne will appear under this tab. It displays when a Remote Tag has left home and returned home. Safety Monitor Safety Monitor gives you an overall status of your system. This section: 1. Displays the system’s current mode. 2. Displays the status for each sensor and Smart Switch. 3. Allows the user to manage their Smart Switch and its Tasks. Each Smart Switch has its own Task.
iCamera The iCamera page allows you to view live streams, add new cameras, and manage your existing iCamera settings and users. • Overview – All of your iCamera live streams are displayed here. Tap the upper-right corner to add an iCamera First Generation or iCamera KEEP. • Settings – Manage your selected iCamera’s settings. The settings will vary based on the model of your camera. Please see the appropriate section for your iCamera below. • + – Add a new iCamera to your account.
conditions. • Off: Infrared LEDs do not turn on in any lighting condition. o iCamera Users – View, manage, and add new users to the iCamera KEEP. iCamera (First Generation) o Brightness – Adjusts the brightness for the iCamera live stream. o Contrast – Adjusts the contrast for the iCamera live stream. o Resolution – Adjusts the video quality for the iCamera live stream. A lower resolution uses less bandwidth, higher resolution uses more bandwidth.
More This page allows you to access additional iSmartAlarm settings. Device Settings This page is only accessible by the Superuser or Adminstrator of the iSmartAlarm system. This page allows the user to: 1. Manage the settings for each of your devices. 2. Add or remove additional devices to or from the selected iSmartAlarm system. 3. Add additional iSmartAlarm systems to your account. 4. Update your CubeOne’s firmware. 5. View activity logs for all devices.
CubeOne registered to your account, you will be presented with the option to Recover from Cloud. Recover from Cloud allows you to migrate your devices and system settings from the old CubeOne to the new CubeOne. • Devices – Add additional devices to your iSmartAlarm system after it has been setup. • Advanced Settings – Access this section by tapping on the CubeOne. • Update Alert Time Zone – Changes iSmartAlarm push notifications to match your phone’s time zone.
Alarm Settings • Audible Countdown – Turn on or off the audible countdown tone that occurs between the Alarm Arming Delay and Alarm Disarming Delay. • Alarm Arming Delay – The time duration until the system’s mode is active when pressed. For example, if the Alarm Arming Delay is set to 30 sec, it will take 30 seconds for the system to Arm after tapping Arm. The purpose is to allow time for you to leave your home before the mode is active.
Contact Sensor is opened when the system is disarmed. Link Devices Link your iCamera KEEP to the CubeOne. When linked, the iCamera KEEP will act as part of the iSmartAlarm system and trigger the CubeOne’s siren when motion or sound is detected. An iCamera KEEP must be added to your account before it can be linked to a system. You can link multiple iCamera KEEPs to one system.
sound or motion, regardless of system’s mode. Help Center Contains FAQ (frequently asked questions), Troubleshooting guide, and device details. About • Application Version – Displays the app version and firmware version for your CubeOne. • About iSmartAlarm – Displays the introductory splash screen for the iSmartAlarm app.
Frequently Asked Questions How do I add additional devices after installation? 1. Remove the plastic insulation tags from new device(s). 2. Launch the iSmartAlarm app and go to the More page. 3. Tap Device Settings 4. Tap Add in the upper-right corner. 5. Tap Devices. 6. After the devices have been found, tap Add to add them to the system. 7. View Device Settings page and ensure the device is shown. I forgot my password, how do I login to my iSmartAlarm account? Open the app.
successfully scans, it will automatically add that family member to your iSmartAlarm system. If the new family member is registered to a system, they need to tap on My Profile > Join new group, then scan the Superuser’s QR code. How do I share my iCamera KEEP with a family member? 1. Your family member must first download the iSmartAlarm app from their app store. 2. They need to Sign Up using their own phone number and follow the on screen instructions. 3.
If I’m not using my home Wi-Fi, can I still Arm or Disarm the system, set it to Home, or activate the Panic button? Yes, you can do all of the above using your 3G/4G network, as well as alternative Wi-Fi networks or internet connections. Why doesn’t the alarm arm immediately after I set the system to Arm? The Alarm Arming Delay is the amount of time it takes for your system to be fully armed after tapping Arm. The Alarm Arming Delay time can be changed or turned off.
More > Device Settings > Add > CubeOne. Can I add additional devices to my existing system? Yes, you can add up to a total of 75 devices to one CubeOne. Will iSmartAlarm charge additional fees for false alarms? Absolutely not. Making intelligent home security systems affordable is our goal. iSmartAlarm will not charge additional fees for faulty alarms. However, false alarm calls could consume your monthly quota, which is set to receiving 30 phone calls per month.
CubeOne’s siren will sound and all members of the system will receive a push notification. How do I set the Smart Switch to turn on at a scheduled time? The Smart Switch’s Tasks allows you to set a time for when the Smart Switch turns on and off. Tasks can also be set to repeat on given days of the week. Troubleshooting Sign-up failed 1. Ensure the correct country was selected during registration. 2. Ensure your phone can receive SMS text messages. 3.
CubeOne LED stays solid red 1. Ensure you have proper internet access provided by your ISP from the connected router. 2. Ensure the port on the CubeOne and router are working. The LEDs on the RJ45 jack should be solid green and flashing amber. 3. Ensure the CubeOne is receiving an IP address from the connected router. CubeOne is not found in app during setup. 1. Ensure the smartphone and CubeOne are connected to the same local network. 2. Ensure the CubeOne is powered on. 3.
Unable to set system mode through the app. 1. Ensure you have proper internet access provided by your ISP from the connected router. 2. Ensure the CubeOne LED is slowly flashing white (“breathing”). 3. Ensure your smartphone has a wireless or data connection and can access the internet. Did not receive alert call even though my alarm was triggered. 1. Ensure your telephone can receive phone calls. 2. Ensure the phone numbers are listed in Alert Phone Number and are correct. 3.
not, reconnect your phone to a 2.4 GHz network and retry the setup process. The iCamera KEEP does not support and cannot connect to 5 GHz wireless networks. 2. Ensure your phone is successfully connected to your WiFi network. 3. Ensure the USB cable is detected. If not, please replug the cable or try another cable. 4. Ensure “Allow” on your iOS device or “Share” on Android is tapped when asked to share your phone’s WiFi settings. Unable to receive push notifications 1.
5. Select Devices. 6. After the devices have been found, tap Add to add them to the system. i. View Device Settings page and ensure the device is shown. iCamera KEEP is not triggering my CubeOne’s siren. 1. Ensure iCamera KEEP has been added to your account. In the iSmartAlarm app, go to iCamera > Overview. Ensure your iCamera is shown. If not, tap Add > iCamera KEEP and follow the setup instructions. 2. Ensure the iCamera KEEP is linked to your CubeOne.
network cable. ii. Wait until the iCamera begins rotating on its own. This takes 20 – 30 seconds. iii. Tap Settings in the upper right corner of the iCamera page. iv. Tap iCamera Wi-Fi Settings. v. Follow the on-screen instructions to connect the iCamera wirelessly. vi. Disconnect the network cable when instructed. vii. Tap Done after the network cable is disconnected. 2. Ensure the Wi-Fi password entered is correct during the iCamera setup.
Specifications Contact Sensor • Model: US DWS3 EU DWS3G AU DWS3A • Classification: Internally-powered • Device Dimensions: 50mm*50mm*13mm • Weight: 27.
• Weight: 370g • Maximum Working Distance: 100m (300 ft) in open space • Connection and Expansion: 10/100 BASE-T Ethernet (RJ-45 Connector) • Operating Temperature: -10°C - 50°C (14°C - 122°F) # $% $ &$% < $ = =
# % Z • Detection Angle: 90° • Detection Range: 10m (30 feet) mounted @ Approximately 2m (6'1/2") from the floor • Battery Life: 12 months, depending on usage Remote Tag • Model: US RC3 EU RC3G AU RC3A • Classification: Internally-powered • Device Dimensions: 60mm*30mm*10mm • Weight: 12.
Smart Switch Product Model Dimensions SP3S 2.40" x 2.24" x 2.62" (61mm x 57mm x 66.5mm) Weight 3.35 oz (95g) Maximum Current 10A Voltage 120V 60Hz Maximum Distance 300 feet (100m) Idle Power < 0.
Frequency US 908MHZ EU 868.3MHZ AU 923MHZ Dimensions: 2.36” x 2.36” x 2.36” Weight: 2.
General Safety and Precautions 1. Read all of the information in the owner’s manual and other included product information in the packaging before operating the product. 2. Prolonged exposure to alarm siren may cause permanent hearing loss. 3. Battery may leak harmful liquids, ignitable materials, or explode causing injury and pro duct damage. Battery acid is toxic, and not edible by animals or humans. Use caution. 4. The CubeOne will not operate within a Faraday cage. 5.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
potential radio interference to other users, the antenna type and its gain should be so chosen that the equipment isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. 17. This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. 18. This device complies with the Directive of EN 60950-1:2006+A11:2009+A1:2010+A12:2011. 19.
Warranty Information For detailed operating instructions and updates, please visit https://www.iSmartAlarm.com. This product is a Do-It-Yourself (DIY) product, and no further monitoring services/installation are provided by iSmart Alarm, Inc. The product owner/buyer is responsible for any installation and the reporting to authorities in the case of a burglary or emergency. The manufacturer or distributor of iSmart Alarm, Inc.
Explanation of Symbols Símbolo de “Manual del usuario – Importante: Leer” Symbol for “Caution” Symbol for “TYPE BF APPLIED PARTS” Symbol for “ENVIRONMENT PROTECTION – Waste electrical products should not be disposed of with household waste. Please recycle where facilities exist. Check with your local Authority or retailer for recycling advice.” Symbol on the product or on its packing indicates that this product may not be treated as household waste.
Symbol for “KEEP DRY” Manufactured for iSmart Alarm, Inc. 1290 Kifer Road, Suite 306 Sunnyvale, CA 94086，USA 1-408-245-2551 www.ismartalarm.com European Distributor： iHealthLabs Europe SARL 3 Rue Tronchet, 75008, Paris, France E-mail: ismartalarm@ihealthlabs.eu Australian Distributor: Macalister Group Ltd 34 Vestey Drive, Mt Wellinton, Auckland 1060 iSmartAlarm™, CubeOne™, iCamera™ are trademarks of iSmart Alarm, Inc. iPhone is a trademark of Apple Inc. registered in the U.S. and other countries.
