CK3 User’s Manual Mobile Computer CK3a, CK3n
Intermec Technologies Corporation Worldwide Headquarters 6001 36th Ave.W. Everett, WA 98203 U.S.A. www.intermec.com The information contained herein is provided solely for the purpose of allowing customers to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec Technologies Corporation.
Contents Contents Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Global Services and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi Warranty Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Scanning With the Extended Range Area Imager. . . . . . . . . . . . . . . . . . . . 19 Scanning With the Near-Far Range Area Imager . . . . . . . . . . . . . . . . . . . . 20 Improving the Performance of the Area Imager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Using a microSD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 2 Connecting and Configuring the CK3 . . . . . . . . . . . . . . . . . . . .
Freeing Up Virtual Memory for Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Launching an Application Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Upgrading the System Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Upgrading the CK3 Using a microSD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi CK3 Mobile Computer User’s Manual
Before You Begin Before You Begin This section provides you with safety information, technical support information, and sources for additional product information. Safety Information Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.
Before You Begin Disclaimer of warranties: The sample code included in this document is presented for reference only. The code does not necessarily represent complete, tested programs. The code is provided “as is with all faults.” All warranties are expressly disclaimed, including the implied warranties of merchantability and fitness for a particular purpose. Web Support Visit the Intermec web site at www.intermec.com to download our current manuals (in PDF).
Before You Begin IN Information System PTD LTD 6th Floor Daegu Venture Center Bldg 95 Shinchun 3 Dong Donggu, Daegu City, Korea E-mail: jmyou@idif.co.kr or korlim@gw.idif.co.kr Who Should Read This Manual This manual is for the person who is responsible for installing, configuring, and maintaining the CK3 Mobile Computer. This manual provides you with information about the features of the CK3, including how to install, configure, operate, maintain, and troubleshoot it.
Before You Begin Patent Information Product is covered by one or more of the following patents: 4953113; 4961043; 4970379; 4988852; 5019699; 5021642; 5038024; 5081343; 5095197; 5144119; 5144121; 5182441; 5187355; 5187356; 5195183; 5216233; 5216550; 5218191; 5227614; 5233172; 5241488; 5243602; 5258606; 5278487; 5288985; 5308966; 5322991; 5331136; 5331580; 5342210; 5349678; 5359185; 5371858; 5373458; 5389770; 5397885; 5410141; 5414251; 5416463; 5442167; 5464972; 5468947; 5468950; 5477044; 5486689; 5488575; 5
1 Using the Computer This chapter introduces the CK3 Mobile Computer with Windows® Mobile® 6.
Chapter 1 — Using the Computer Introducing the CK3 Mobile Computer The Intermec CK3 Mobile Computer is an ergonomically designed mobile computer built on the Microsoft® Windows® Mobile 6.1 operating system. The CK3 is lightweight, easy-to-use, and runs most software developed for the Windows Mobile platform, including standalone, client-server, and browser-based applications.
Chapter 1 — Using the Computer • 128 MB DRAM, 64 MB Flash • 512 MB embedded SD Mass Storage Card • Alphanumeric or numeric keypad • Imaging options: • • EV12+ linear imager • EA20X extended range area imager • EX25 near-far range area imager Intermec Client Pack (Optional): • Intermec Terminal Emulator, including 3270, 5250, and VT/ANSI, and support for third-party TE applications • Intermec Browser Use this manual to understand how to use the features and options available on the CK3.
Chapter 1 — Using the Computer Using the Battery The CK3 uses an AB17 standard or AB18 extended battery as its main power source. The standard battery has an 8.1 Watt hour capacity, and the extended battery has a 14.8 Watt hour capacity. Several factors determine the life of your battery, such as extreme temperatures, input devices, and your usage. You must fully charge the battery before you can use the CK3.
Chapter 1 — Using the Computer • Install the battery in the CK3 and insert the CK3 into the AD20 single dock, AD21 ethernet multidock, AD22 charge-only multidock, or AV10 vehicle dock. Use the next table to understand how long it takes to charge your batteries in each of the CK3 charger or dock accessories.
Chapter 1 — Using the Computer Maximizing Battery Life Batteries are chemical devices. If the batteries are left sitting on a shelf for long periods of time outside the CK3, the batteries slowly discharge, eventually to zero if left uncharged. The battery chemistry resists normal degradation if you store the battery in a charger as opposed to leaving the battery in a discharged state. See the following table for tips to maximize the life of your battery.
Chapter 1 — Using the Computer Checking the Battery Status The easiest way to check the status of your battery is to look at the battery icon on the status bar of your CK3. Battery Icon Status Icon Status Battery has a medium charge. You should be able to work for several more hours before changing batteries. Battery is low. You need to replace the battery soon. Battery is critically low. You need to replace the battery now. Battery is charging. Battery is fully charged.
Chapter 1 — Using the Computer Using the Keypad Use the following sections to understand how to use the keypad. For information on remapping the keypad, you can download the Device IDL Resource Kit from the Intermec web site at www.intermec.com/ idl. The CK3 comes with an alphanumeric keypad or a numeric keypad.
Chapter 1 — Using the Computer Using the Color-Coded Keys Each keypad provides color-coded keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the color-coded keys and key sequences, you can access all of the additional features printed on the keypad overlay. There are two color-coded modifier keys: the orange B key and the green C key.
Chapter 1 — Using the Computer To enable Caps Lock • On the alphanumeric keypad, press B, then the B key. Press B again to disable the Caps Lock. • On the numeric keypad, press C 1. The Caps Lock LED lights up green to show that the CK3 is in the Caps Lock mode. To disable Caps Lock • Press the color modifier key again. Using the Power Button When you press the Power ( ) button, you put the CK3 into suspend mode.
Chapter 1 — Using the Computer Managing Power on the CK3 By default, the CK3 goes into suspend mode or turns off after two minutes of inactivity. Press the Power button to resume activity at any time. You can manage power based on the usage of your CK3, with Intermec’s Power Profiler application. Power Profiler provides three power management settings.
Chapter 1 — Using the Computer To select a power management profile 1 Tap Start > Settings > the System tab > Power Profiler. 2 From the drop-down list, select Windows Mobile Classic, Windows Mobile Standard, or Windows Mobile Phone. 3 Tap ok. Power Profiler also provides advanced settings that allow you to finetune the power usage of the CK3. You can choose to have the Power button turn off the screen or turn off the device.
Chapter 1 — Using the Computer Using the Touch Screen The CK3 has a 240 x 320 pixel color touch screen display. The Windows Mobile 6.1 start screen has three distinct areas: the navigation bar, today screen, and command bar. Navigation bar Today screen Command bar Windows Mobile 6.1 Start Screen Using the Stylus Your computer has a stylus for selecting items and entering information on the touch screen.
Chapter 1 — Using the Computer Understanding the Screen Icons Use the screen icons on the navigation bar and the command bar to see the battery status, network connections, and so on. Some standard Microsoft icons are included in this table. Screen Icons Icon Description The battery is full. The battery is low. You need to replace or charge the battery very soon. The battery is charging. The volume is turned off. To turn the volume back on, tap this icon and choose your setting.
Chapter 1 — Using the Computer 2 Tap Align Screen and follow the instructions to align the screen. 3 Click ok. Understanding the Status LEDs The CK3 has three status LEDs. Battery status LED Notification LED Good read LED and Intermec Ready-to-Work indicator Status LEDs Understanding the LEDs LED Color Description Notification Orange The CK3 is notifying you of a pending alarm or message. Good Read Green The CK3 has successfully decoded a bar code.
Chapter 1 — Using the Computer The Intermec Ready-to-Work indicator (blue light) is used by the SmartSystems Foundation application that is part of a wireless network using all Intermec devices. For more information, see “Configuring the CK3 Remotely With SmartSystems Foundation” on page 30, or contact your Intermec representative. Selected application software programs may also use the blue light for other purposes.
Chapter 1 — Using the Computer The next two sections describe how to scan a bar code label with the linear imager, area imager, and near-far range area imager. Scanning With the Linear Imager If your CK3 has a linear imager, use the following procedure to practice scanning a bar code. For help scanning PDF417 bar codes, see the procedure “To scan a PDF417 or Micro PDF417 bar code” on page 18. To scan most bar code labels with the linear imager 1 Press the Power button to turn on the CK3.
Chapter 1 — Using the Computer When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. 4 Release the Scan button or trigger. To scan a PDF417 or Micro PDF417 bar code 1 Press the Power button to turn on the CK3. 2 Point the scanner window at the PDF417 or Micro PDF417 bar code label and hold the computer at a slight angle 15 to 25 cm (6 to 10 in) from the label.
Chapter 1 — Using the Computer 5 The CK3 emits a high beep and the green Good Read light turns on briefly when the CK3 successfully reads the entire bar code label. You may need to continue moving the beam from the bottom of the bar code label to the top, and back to the bottom, until you hear the high beep and the green Good Read light turns on. 6 Release the Scan button or trigger.
Chapter 1 — Using the Computer Aiming beam *C EM R ET Good read LED NI * Scan button When the CK3 successfully reads a bar code label, you hear a high beep, and the Good Read LED turns on briefly. 4 Release the Scan button or trigger. Scanning With the Near-Far Range Area Imager The near-far range area imager allows you to scan a bar code at both near and far distances. It is equipped with a laser pointer to help you aim at bar codes.
Chapter 1 — Using the Computer • For standard and long range scanning distances of 30 cm (11.8 in) or more, use the laser pointer and aim toward the middle of the bar code and make sure that the illumination beam covers the bar code you are trying to decode. Note: For near (close-in), standard, and long range scanning, the illumination beam must be completely over the bar code. The laser pointer acts as a guide and does not need to be on the bar code.
Chapter 1 — Using the Computer Laser pointer *J OH NB * *J OH NB * Good read LED Scan button When the CK3 successfully reads a bar code label, you hear a high beep and the green Good Read light turns on briefly. Improving the Performance of the Area Imager If you experience problems scanning a bar code with the 2D imager, try following some of these tips to improve the performance of your imager. 22 • Keep your hand as steady as possible while scanning a label.
Chapter 1 — Using the Computer • Choose a Predefined mode in Intermec Settings: a Tap Start > Settings > the System tab > Intermec Settings. b Tap Data Collection > Internal Scanner > Imager Settings > Predefined Modes and then select one of these options: Predefined Mode Select if You Are Scanning: 1D Only 1D labels. 1D and 2D Standard All types of bar code labels. 1D and 2D Bright In high ambient light, such as outdoors in the Environment sunshine. 1D and 2D Glossy labels.
Chapter 1 — Using the Computer 3 Insert the microSD card. 4 Close the microSD card cover, and slide the cover toward the LOCK position. 5 Use the stylus to press the reset button in the battery compartment of the CK3. Do not use force or a sharp object when pressing the reset button. You may damage the reset button.
Chapter 1 — Using the Computer Reset button 6 Install the battery. 7 Press the Power button to turn on the CK3: • You should be able to navigate to the SDMMCC Disk folder and see the contents of the microSD card. • If the microSD card is bootable, your CK3 boots from the card. • If the microSD card contains operating system upgrade files, the upgrade process automatically starts. For more information, see “Upgrading the System Software” on page 62.
Chapter 1 — Using the Computer 26 CK3 Mobile Computer User’s Manual
2 Connecting and Configuring the CK3 Use this chapter to understand how to configure the CK3 to communicate in your network.
Chapter 2 — Connecting and Configuring the CK3 Connecting to a PC You can use Microsoft ActiveSync to establish a connection between your CK3 and PC. ActiveSync lets you transfer files, synchronize files, remotely debug, and perform other device management activities. ActiveSync is a free application available from the Microsoft web site.
Chapter 2 — Connecting and Configuring the CK3 Configuring the CK3 Parameters You can configure many parameters on the CK3, such as the bar code symbologies it decodes or the network settings. These characteristics are controlled by configuration parameters. The values you set for these configuration parameters determine how the CK3 operates. Configuring the CK3 With Intermec Settings Use Intermec Settings to configure the CK3 and view system information.
Chapter 2 — Connecting and Configuring the CK3 For information about each command, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Navigating in Intermec Settings To Perform This Action Do This Select a command. Tap the command or press Expand a command. Tap the command or press or . or . Select text in a text box. Tap in the text box and drag the stylus over the text. Save your settings. Tap File > Save Settings or tap .
Chapter 2 — Connecting and Configuring the CK3 Configuring the CK3 for Your Network The CK3 is a versatile mobile computer that you can easily add to your wireless or wired data collection network. You can connect your CK3 using: • 802.11b/g radio communications. • Bluetooth communications. • Ethernet communications • USB and serial communications. Configuring 802.11b/g Radio Communications Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied.
Chapter 2 — Connecting and Configuring the CK3 Configuring Bluetooth Communications You CK3 is Bluetooth™-enabled, which lets you connect to other Bluetooth devices, such as: • scanners. • printers. • audio devices. You need to turn on the Bluetooth radio before you can discover and connect to other Bluetooth devices. By default, the radio is disabled. To turn on the Bluetooth radio 1 Tap Start > Settings > the Connections tab > Bluetooth > the Mode tab. 2 Tap Turn on Bluetooth.
Chapter 2 — Connecting and Configuring the CK3 To access Bluetooth settings using Intermec Settings • In Intermec Settings, tap Communications > Bluetooth. For more information about Bluetooth settings, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx). Connecting to a Bluetooth Scanner You can connect to an Intermec Bluetooth scanner, such as the SF51 or SR61, using one of these methods: • Scan the association bar code label that ships with the CK3.
Chapter 2 — Connecting and Configuring the CK3 Configuring Bluetooth Communications for Wireless Printing To configure your CK3 for Bluetooth wireless printing, you need to: • make sure Bluetooth power is on. For help, see the procedure in “Configuring Bluetooth Communications” on page 32. • create an application that opens the wireless printing COM port on your CK3. For help, see the Bluetooth Resource Kit, part of the Intermec Developer Library (IDL), available from the Intermec web site at www.
Chapter 2 — Connecting and Configuring the CK3 Connecting to a Bluetooth Audio Device Use the Bluetooth Audio applet to discover, activate, and connect to Bluetooth audio devices such as a Bluetooth headset. To connect to a Bluetooth audio device 1 Select Start > Settings > the System tab > Bluetooth Audio. The Bluetooth Audio screen appears. 2 Follow the onscreen instructions to connect to a Bluetooth audio device.
Chapter 2 — Connecting and Configuring the CK3 2 Select Enable > Ethernet. 3 Configure these network parameters: • If you have a DHCP server, enable DHCP. • If you do not have a DHCP server, set these parameters: a IP address b Subnet mask c Default router 4 If necessary, set these parameters: • Primary and secondary DNS servers • Primary and secondary WINS servers 5 Make sure that your CK3 is communicating with the network and that the network can see your CK3.
Chapter 2 — Connecting and Configuring the CK3 2 From the iConnect menu, select Status > Wireless. The Wireless Status screen appears and checks the connection. To configure the network settings • From the iConnect menu, tap Tools > Wireless Settings. To test the connection of your CK3 against your network • From the iConnect menu, select Tools > Ping Test. Viewing Detailed 802.11b/g Radio Connection Information Use the ISpyWiFi utility to view detailed information for your 802.11 radio connection.
Chapter 2 — Connecting and Configuring the CK3 4 Tap ISpyWifi. The ISpyWiFi utility starts. To add an ISpyWiFi shortcut to the CK3 Programs folder 1 Tap and hold your stylus on the ISpyWiFi executable until the pop-up menu appears. 2 Select Copy from the pop-up menu. 3 Navigate to the Windows\Start Menu\Programs folder. 4 Tap and hold the stylus in the empty area at the bottom of the screen until the pop-up menu appears. 5 Select Paste Shortcut.
Chapter 2 — Connecting and Configuring the CK3 6 Close File Explorer. 7 Select Start > Programs. The ISpyWiFi shortcut appears in the programs list. Use the following table to understand the ISpyWiFi tabs. Understanding the ISpyWiFi Tabs Tab Description ISpy This tab displays general information about your WiFi connection. 802.11d Country The 802.11d country code. MAC The client radio MAC address. IP (DHCP) The IP address of the client radio, if using DHCP.
Chapter 2 — Connecting and Configuring the CK3 Understanding the ISpyWiFi Tabs (continued) Tab Description TX Power Transmit power level in milliwatts (mW). RSSI The Received Signal Strength Indicator. The closer to zero, the better for this indicator. Link The data rate at which the radios are communicating. Scan Use this tab to scan your network and get information about access points your CK3 can communicate with.
Chapter 2 — Connecting and Configuring the CK3 If you are using WPA-802.1x, WPA2-802.1x, or 802.1x security, this section also assumes that your authentication server and authenticators are properly configured. For more information on 802.1x security, see the MobileLAN™ secure 802.1x Security Solution Installation Guide (P/N 073134) available at www.intermec.com. Note: Your security choice does not depend on your authentication server.
Chapter 2 — Connecting and Configuring the CK3 Selecting a Funk Security Profile You can define up to four profiles for Funk security. Different profiles let your CK3 communicate in different networks without having to change all of your security settings. For example, you may want to set up one profile for the manufacturing floor and one for the warehouse. By default, the active profile is Profile 1. Note: You can also use the Profile Wizard to configure most wireless security settings.
Chapter 2 — Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7 For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS and press Enter. 8 If you choose TTLS or PEAP: a For Prompt for Credentials, choose Enter credentials now. Note: You can use Prompt for Credentials to troubleshoot your network connection. b Tap User Name, enter your user name, and press Enter. c Tap User Password, enter your password, and press Enter.
Chapter 2 — Connecting and Configuring the CK3 6 For Association, choose WPA or WPA2 and press Enter. 7 For 8021x, choose None and press Enter. 8 For Pre-Shared Key, enter the pre-shared key or passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the access point. The passphrase must be from 8 to 63 characters. After you enter a passphrase, the CK3 internally converts it to a pre-shared key.
Chapter 2 — Connecting and Configuring the CK3 a Load a user and root certificate on your CK3. For help, see “Loading a Certificate” on page 50. b For Validate Server Certificate, choose Yes and press Enter. c Enter a User Name and Subject Name. d (Optional) To increase your level of security, enter a Server 1 Common name and a Server 2 Common name. 10 Save your settings and exit Intermec Settings.
Chapter 2 — Connecting and Configuring the CK3 7 For Encryption, choose WEP and press Enter. 8 For 8021x, choose None. 9 Define a value for the keys you want to use. You can define up to four keys (Key 1 through Key 4). Enter an ASCII key or a hex key that is either 5 bytes or 13 bytes long depending on the capability of the radio. Set a 5- byte value for 64-bit WEP or a 13-byte value for 128-bit WEP. Hex keys must be preceded by 0x and contain 5 or 13 hex pairs.
Chapter 2 — Connecting and Configuring the CK3 Configuring WPA Security With Microsoft Security Use these procedures to set WPA-802.1x and WPA-PSK security on your CK3 with Microsoft security. To enable WPA-802.1x with Microsoft security 1 Make sure the communications and radio parameters on your CK3 are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA.
Chapter 2 — Connecting and Configuring the CK3 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP. 6 For Pre-Shared Key, enter the pre-shared key or the passphrase. The pre-shared key must be a value of 32 hex pairs preceded by 0x for a total of 66 characters. The value must match the key value on the authenticator.
Chapter 2 — Connecting and Configuring the CK3 a Select Properties and tap the Run App button. The Auth. Settings box appears. b Select Validate Server and press Enter. When the radio starts to authenticate, the Network Password dialog box appears. c Enter a User Name and Password and select Save Password. d (Optional) In the Domain field, enter the domain. e Press Enter. 9 For Network Key Setting, choose Automatic. 10 Save your settings and exit Intermec Settings.
Chapter 2 — Connecting and Configuring the CK3 Loading a Certificate If you choose to use transport layer security (TLS) with WPA or 802.1x security, you need a unique client certificate on the CK3 and a trusted root certificate authority (CA) certificate. Certificates are pieces of cryptographic data that guarantee a public key is associated with a private key. They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority.
Chapter 2 — Connecting and Configuring the CK3 b Tap the <<< button next to the Key Path field to select the private key (.pvk file) which corresponds to the user certificate you selected. To import a certificate from an IAS server: a Tap Web Enrollment. b Enter the User, Password, and Server (IP address) to log into the server. c Tap OK. A dialog box appears asking if you want to load the root certificate. d Tap OK. The Enrollment Tool message box appears telling you that the certificate has been added.
Chapter 2 — Connecting and Configuring the CK3 52 CK3 Mobile Computer User’s Manual
3 Developing and Installing Applications This chapter contains guidelines for developing applications for the CK3 and contains these sections: • Developing Applications for the CK3 • Installing Applications on the CK3 • Freeing Up Virtual Memory for Applications • Launching an Application Automatically • Upgrading the System Software 53
Chapter 3 — Developing and Installing Applications Developing Applications for the CK3 The CK3 runs applications programmed in Microsoft Visual Studio 2005. You can also use Microsoft eMbedded Visual C++ 4.0 to program applications, but some features may not be available. Use this section to understand the hardware and software you need to develop applications for the CK3. Use the Intermec resource kits to develop new applications to run on the CK3. The Intermec resource kits are a library of C++ and .
Chapter 3 — Developing and Installing Applications Installing Applications on the CK3 You can install applications on your CK3 using one of these methods: • Package your application as a cabinet (.cab) file. • Send the .exe file (simple applications, only) to the CK3. • Copy a directory structure that contains the application, supporting files, DLLs, images, and data files. Intermec recommends using .cab files to install your applications. The CK3 uses standard Windows Mobile .
Chapter 3 — Developing and Installing Applications You can use these methods to install files and applications on your CK3: • SmartSystems console • ActiveSync • microSD card • FTP server • Wavelink Avalanche The following sections explain how to use each process to install your application on the CK3. Installing Applications Using the SmartSystems Console Your CK3 is SmartSystems-enabled, which lets you use the SmartSystems console to install Intermec applications on your CK3.
Chapter 3 — Developing and Installing Applications 3 Click Explore. The Mobile Device window opens. 4 Double-click My Windows Mobile-Based Device. 5 Navigate to the folder you want to copy the .cab file to, and paste the .cab file in the folder. 6 Clean boot the CK3. For help, see “Clean Booting the CK3” on page 76. 7 On your CK3, tap Start > Programs > File Explorer and navigate to the location of the .cab file. 8 Tap the .cab file to install it.
Chapter 3 — Developing and Installing Applications Installing Applications Using the FTP Server The CK3 has a built-in FTP Server that connects to a network through Ethernet, 802.11 b/g, or Bluetooth communications. You can use the server to transfer your application file to the computer. Another benefit of using the FTP server is that you can create FTP scripts to automate the process of copying your files to the computer. This option is useful when you need to send files to a large number of computers.
Chapter 3 — Developing and Installing Applications To remotely manage the CK3 with Avalanche 1 Install software packages and updates for the CK3 using the Avalanche Administrative console. 2 Schedule the CK3 updates or manually initiate an update using the Avalanche Administrative console. For more information on using Wavelink Avalanche, contact your local Intermec representative or visit the Wavelink web site at www.wavelink.com.
Chapter 3 — Developing and Installing Applications 6 Clear the check box of any components you do not want installed after a clean boot. For a description of each component, see the next table. By default, components already installed on the computer are automatically checked to be installed again after you perform a clean boot. 7 Tap Apply to initiate the clean boot and install only the files that are selected. 8 Tap Yes to continue with the clean boot.
Chapter 3 — Developing and Installing Applications InstallSelect Software Components (continued) Component Name Description Bluetooth Provides the Intermec Bluetooth application support. Avalanche Enabler Enables the client to the Wavelink Device Management solution. Depending on the options you selected for your CK3, you may see other components available from the InstallSelect application.
Chapter 3 — Developing and Installing Applications AutoRun supports the following script commands in AutoRun.dat. AutoRun Script Commands Command Description EXEC Launches a specified program and waits for it to finish (up to 10 minutes). CALL Processes a specified file of commands and returns. CHAIN Processes a specified file of commands and does not return. RUN Loads and runs a specified program. LOAD Loads and runs a specified program.
Chapter 3 — Developing and Installing Applications To download the upgrade files 1 Start your web browser and go to the Intermec web site at www.intermec.com. 2 Go to Support > Downloads. 3 Click the link to search the product downloads. 4 Select your computer from the Downloads list. The Downloads page displays all of the downloads available for your computer. 5 Download the upgrade file you need. If you want to upgrade both the OS and the SSPB, you will need to download both files.
Chapter 3 — Developing and Installing Applications 4 Using the stylus, press the Reset button in the battery compartment. 5 Press and hold the Power button as you insert the battery back into the CK3. 6 Continue to hold the Power button until a Warning message appears on the display. 7 Release the Power button, read the message, and press either button on the right side to continue. 8 Perform the screen alignment and wait for the CK3 to load files from the microSD card.
Chapter 3 — Developing and Installing Applications 3 Make sure your computers are either in a communications dock or charging dock or that power management is disabled. 4 Download the device upgrade .exe file to your PC. 5 Double-click the .exe file on your PC. An InstallShield application starts and walks you through the process of extracting the upgrade files in the default location. Note: Do not change the default location where InstallShield extracts the files.
Chapter 3 — Developing and Installing Applications 66 CK3 Mobile Computer User’s Manual
4 Troubleshooting and Maintaining the CK3 This chapter contains possible solutions to problems you may encounter while using the CK3. This chapter also contains information on booting the computer and performing regular maintenance.
Chapter 4 — Troubleshooting and Maintaining the CK3 Calling Product Support To talk to an Intermec Product Support representative, call 1-800-755-5505.
Chapter 4 — Troubleshooting and Maintaining the CK3 Troubleshooting Your CK3 Use this section to troubleshoot some common problems you may experience with your CK3. Note: If you send the CK3 in for service, it is your responsibility to save the computer data and configuration. Intermec is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring the CK3 (continued) Problem Possible Solution You cannot type a character on the keypad or you can only type uppercase or lowercase letters. You may have locked a modifier key on the keypad. Press the necessary key sequence to unlock the key. For help, see “Using the Keypad ” on page 8. You press the Power • Make sure the backlight is on. button and nothing • Make sure you have a charged battery that is happens.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems With Wireless Connectivity Problem Possible Solution When you turn on the CK3 after it was suspended for 10 to 15 minutes or longer, the CK3 can no longer send or receive messages over the network. The host may have deactivated or lost the current terminal emulation session. In a TCP/IP direct connect network, turn off the “Keep Alive” message from host to maintain the TCP session while the computer is suspended.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem Possible Solution The CK3 does not • The CK3 may not be communicating with the appear to be access point. Make sure the CK3 network name authenticating and a matches the access point network name (SSID). network connection • The 802.1x security network may not be active. icon does not appear Make sure the server software is properly loaded on the toolbar. and configured on the server PC.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Configuring 802.1x Security (continued) Problem Possible Solution You clean boot the CK3 and this message appears, “The server certificate has expired or your system date is incorrect.” When you clean boot the CK3, the date and time are not saved. Configure the date and time and save your changes. Problems While Scanning Bar Codes Problem Possible Solution You press the Scan button, but you cannot see a red beam of light.
Chapter 4 — Troubleshooting and Maintaining the CK3 Problems While Scanning Bar Codes (continued) Problem Possible Solution The scanner does not • Aim the scanning beam so that it crosses the entire read the bar code bar code label in one pass. Try changing the scan label. angle. • Check the quality of the bar code label, Scan a bar code label that you know scans well. Compare the two bar code labels to see if the bar code quality is too low. You may need to replace the label that you cannot scan.
Chapter 4 — Troubleshooting and Maintaining the CK3 • Clean boot Warm Booting the CK3 If your CK3 has a charged battery installed but does not resume after you press the Power key, or if the computer or an application is locked up, you may need to warm boot the CK3. To warm boot the computer • Press and hold the Power button for 10 seconds. The CK3 shuts down, restarts, and goes through the initialization process.
Chapter 4 — Troubleshooting and Maintaining the CK3 To cold boot your CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button Do not use force or a sharp object when pressing the reset button. You may damage the reset button. 3 Replace the battery. Clean Booting the CK3 If the CK3 does not warm boot or cold boot, you may need to perform a clean boot.
Chapter 4 — Troubleshooting and Maintaining the CK3 To clean boot the CK3 1 Remove the battery. 2 Use the stylus to press the reset button in the battery compartment of the CK3. Reset button 3 Press and hold the Power button as you replace the battery. 4 Continue to hold the Power button until the “Clean boot the system?” prompt appears on screen. 5 Release the Power button, read the message, and press the appropriate button to either proceed with the clean boot or cancel the clean boot.
Chapter 4 — Troubleshooting and Maintaining the CK3 Clean the scanner window and CK3 screen as often as needed for the environment in which you are using the computer. To clean the CK3, use a solution of ammonia and water. There are no user-serviceable parts inside the CK3. Opening the unit will void the warranty and may cause damage to the internal components. To clean the scanner window and computer screen 1 Press the Power button to turn off the CK3.
A Specifications 79
Appendix A — Specifications Physical and Environmental Specifications Physical Dimensions Length: 21.69 cm (8.54 in) Width (at widest part): 8.36 cm (3.29 in) Height (at tallest part): 4.67 cm (1.84 in) CK3 Weight Scan Engine Option With AB17 With AB18 With EV12+ 14.41 oz 16.32 oz With EA20X 14.74 oz 16.66 oz With EX25 15.73 oz 17.
Appendix A — Specifications Keypad Options • Alphanumeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays • Large numeric and function keypad, available with programmable, international, 3270 TE/5250 TE, and VT/ANSI TE overlays Bar Code Symbologies • • • • • • • • • • • • • • • • • Australian Post* Aztec* BPO (British Post 4-state)* China Post Codabar Codablock A Codablock F Code 11 Code 2 of 5 Code 39 Code 93 Code 93i Code 128 DataMatrix* Dutc
Appendix A — Specifications EV12+ Linear Imager Reading Distances Minimum Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.6 cm (3.8 in) 7.1 cm (2.9 in) 6.1 cm (2.5 in) 8.1 cm (3.2 in) 17.9 cm (7.1 in) 20.9 cm (8.3 in) 26.9 cm (10.6 in) 33.9 cm (13.4 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) UPC/EAN 0.33 mm (13 mils) 6.1 cm (2.5 in) 22.9 cm (9.
Appendix A — Specifications Typical Reading Distances With 0.12 cm (0.05 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 9.1 cm (3.6 in) 6.1 cm (2.5 in) 5.1 cm (2.1 in) 7.1 cm (2.9 in)** 19.9 cm (7.9 in) 24.9 cm (9.8 in) 34.9 cm (13.8 in) 50.9 cm (20.1 in) 0.15 mm (6 mils) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) UPC/EAN 0.33 mm (13 mils) 5.1 cm (2.1 in) 27.9 cm (11.0 in) * Typical reading distances are measured in an office environment (200 lux).
Appendix A — Specifications EA20X Extended Range Area Imager Standard Minimum Reading Distances Minimum Reading Distances With 0.2 cm (0.08 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 0.125 mm (5 mil) 0.20 mm (8mil) 0.25 mm (10 mil) 0.50 mm (20 mil) cm (in) cm (in) cm (in) cm (in) UPC/EAN 0.33 mm (13 mils) cm (in) cm (in) cm (in) cm (in) cm (in) cm (in) Data Matrix 0.191 mm (7.5 mils) cm (in) 0.254 mm (10 mils) cm (in) 0.
Appendix A — Specifications EX25 Near-Far Range Area Imager Reading Distances. 1D Symbologies Minimum Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance Code 39 18.24 cm (7.18 in) 18.24 cm (7.18 in) 19.24 cm (7.57 in) 40.24 cm (15.84 in) 100.24 cm (39.46 in) 130.24 cm (51.27 in) 31.76 cm (12.51 in) 68.76 cm (27.07 in) 109.76 cm (43.22 in) 219.76 cm (86.52 in) 309.76 cm (121.96 in) 429.76 cm (169.20 in) 22.24 cm (7.96 in) 99.76 cm (39.28 in) 0.
Appendix A — Specifications 1D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback Symbology Density Minimum Distance Maximum Distance Code 39 16.24 cm (6.21 in) 18.24 cm (7.00 in) 18.24 cm (7.00 in)** 20.24 cm (7.78 in)** 20.24 cm (7.78 in)** 89.76 cm (35.34 in) 179.76 cm (70.77 in) 389.76 cm (153.45 in) 479.76 cm (188.89 in) 869.76 cm (342.43 in) 20.24 cm (7.78 in) 109.76 cm (43.22 in) 0.25 mm (10 mils) 0.5 mm (20 mils) 1 mm (40 mils) 1.4 mm (55 mils) 2.
Appendix A — Specifications 0" 32 " 64" 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" in 160" 400 128" 320 100% EAN contrast UPC 96" 110 cm 43.3" 240 64" 160 32" 80 0" 0 32" 80 0.25 mm 90 cm 10 mils 35.4" 64 " 0.5 mm / 20 mils 96 " 160 180 cm 70.9" 390 cm 153.5" 1 mm / 40 mils 128" 240 870 cm 342.5" 2.
Appendix A — Specifications 2D Symbologies Typical Reading Distances With 0.24 cm (0.09 in) Setback* Symbology Density Minimum Distance Maximum Distance DataMatrix 0.25 mm (10 mils) 1.4 mm (55 mils) 2.5 mm (100 mils) 3.5 mm (140 mils) 5 mm (200 mils) 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 20.24 cm (7.96 in)** 73.76 cm (29.04 in) 339.76 cm (133.77 in) 679.76 cm (267.63 in) 789.76 cm (310.93 in) 1199.76 cm (472.
Appendix A — Specifications 0" 64" 32 " 96 " 128" 160 " 192 " 224 " 256" 288" 320" 352" in 160" 128" 96" 400 320 0.25 mm / 10 mils 74 cm 29.1" 240 340 cm 133.9" 1.4 mm / 55 mils 64" 160 32" 80 0" 0 32" 80 64 " 160 680 cm 267.7" 2.5 mm / 100 mils 96 " 240 790 cm 311" 3.5 mm / 140 mils 128" 320 400 160" cm 0 80 160 240 320 400 480 560 640 720 800 880 EX25 Near-Far Range Imager 2D Typical Reading Distances: This graphic does not include the 0.24 cm (0.
Appendix A — Specifications Accessories You can use these accessories (sold and ordered separately) with the CK3. To order accessories, contact your local Intermec sales representative. Battery (AB17, AB18) The AB17 standard battery and AB18 extended battery provide main power to the CK3. Quad Charger (AC20) The AC20 quad charger charges up to four CK3 batteries at one time.
Appendix A — Specifications Power Adapter (AA23) Use the power adapter to provide power to your CK3 from an external power supply. Scan Handle The scan handle provides you with an alternate way to hold the CK3 and scan bar code labels using a convenient scanning trigger. Vehicle Holder Use the vehicle holder to store your CK3 when you are not using it. Holster The holster provides you with a convenient way to carry your CK3 when you are not using it.
Appendix A — Specifications 92 CK3 Mobile Computer User’s Manual
B Default Settings 93
Appendix B — Default Settings Default Configuration The following tables list the default values of the configuration commands supported on the CK3. If you restore the CK3 to factory default settings, the CK3 uses these values. The commands are grouped by function and reflect the organization of Intermec Settings. For detailed information on most of the commands, see the Intermec Settings Command Reference Manual (P/N 937-016-xxx), available from the Intermec web site at www.intermec.com.
Appendix B — Default Settings Symbology Settings (continued) Symbology Default Value DutchPost Disable EAN/UPC Enable UPC A, UPC E, EAN 8, EAN 13 EAN.
Appendix B — Default Settings Scanner Settings (continued) Scanner Setting Default Value Turn Off After Good Read Enable/One-shot Trigger mode (area imagers only) Level Imager Settings Imager Setting Default Value Predefined Modes 1D and 2D Standard Sticky Aimer LED duration 0 (disabled) Signature Image Capture Disable Decode Security Settings Decode Security Setting Default Value Consecutive Data Validation 0 Identical Consecutive Timeout 300 ms Different Consecutive Timeout 0 Center
Appendix B — Default Settings Application Connection Settings Application Connection Setting Default Value Allow External BRI Connections Enable BRI TCP Port 2189 Enable Logging Disable Reader 1 Settings Reader 1 Setting Default Value Enable Reader Disable Reader Model IP30 RFID Module Settings RFID Module Setting Default Value Tag Type EPC Class 1 Gen2 Dense Reader Mode Disable LBT Channel 5 LBT Scan Enable Enable Field Separator Space () ID Report Enable No Tag Report Disable
Appendix B — Default Settings RFID Module Settings (continued) RFID Module Setting Default Value Initial Q 4 Field Strength dB 30 Session 2 Enable Antenna Port 1 Enable Enable Antenna Port 2 Disable Enable Antenna Port 3 Disable Enable Antenna Port 4 Disable Bluetooth Power Off 300 s Communications Communications Settings Communications Setting Default Value Device Name IntermecCK3 Bluetooth Power Off 802.11 Radio Settings 802.
Appendix B — Default Settings Funk Security Settings (continued) Funk Security Setting Default Value Power Mode Enabled (Fast PSP) 8021x None Association Open Encryption None Pre-Shared Key Null Transmit Key Key1 Prompt for Credentials Enable User Name anonymous User Password anonymous Inner Authentication-TTLS MS-Chapv2 Anonymous name anonymous Inner EAP EAP/MDS Inner Authentication-PEAP EAP/MS-Chapv2 Subject Name Null Validate Server Certificate No Server 1 Common Name Nu
Appendix B — Default Settings IP Settings (continued) IP Settings Default Value Primary DNS 0.0.0.0 Secondary DNS 0.0.0.0 Primary WINS 0.0.0.0 Secondary WINS 0.0.0.
Appendix B — Default Settings PSK Settings (continued) PSK Setting Default Value Serial Port Baud Parity Data Bits Stop Bits Flow Control Protocol EOM1 EOM2 SOM Reader Command LRC Handshake 115200 Even 7 Data Bits 1 Stop Bit No Flow Control Configurable \x03 \xFFFFFFFF \x02 Enable w/o TMF Disable Disable Device Settings Device Settings Device Setting Default Value Date Null Time Null Adjust for Daylight Time Disable Good Read Beep One Beep Good Read Light On Beeper Volume Medium Display S
Appendix B — Default Settings Keypad Settings Keypad Setting Default Value Scan Button Remapping for Handle Trigger BRI Scan Button Remapping for Middle Scan Button Scanner Power Management Settings Power Management Setting Default Value Battery Power Device Turns Off After Screen Turns Off After 2 min 1 min External Power Device Turns Off After Screen Turns Off After Disable Disable Device Monitor Device Monitor Settings Device Monitor Setting Default Value Poll Period 1 min Threshold Valu
C Keypads and Keystrokes 103
Appendix C — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard characters with the keypad. Alphanumeric Characters 104 Character Alphanumeric Keypad Numeric Keypad a [A] B [ESC] b [B] B [7] c [C] B [8] d [D] B [9] e [E] BE f [F] B [4] g [G] B [5] h [H] B [6] i [I] B [1 j [J] B [2] k [K] B [3] l [L] B [FldExit] m [M] B [0] n [N] B [.
Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad B B [B] B [B] B [<] [7] C B [C] B [C] B [<] [8] D B [D] B [D] B [<] [9] E B [E] B [E] B [<] E F B [F] B [F] B [<] [4] G B [G] B [G] B [<] [5] H B [H] B [H] B [<] [6] I B [I] B [I] B [<] [1] J B [J] B [J] B [<] [2] K B [K] B [K] B [<] [3] L B [L] B [L] B [<] [FldExit] M B [M] B [M] B [<] [0] N B [N] B [N] B [<] [.
Appendix C — Keypads and Keystrokes Alphanumeric Characters (continued) Character Alphanumeric Keypad Numeric Keypad 7 [7] 8 [8] 9 [9] Function Keys Function Alphanumeric Keypad Numeric Keypad Back Tab C [->|] C [->|] Backspace [<-] [<-] Caps Lock B [B] B [>] Forward Tab [->|] [->|] Shift B [A] B [<] Space C [<-] C [<-] Alphanumeric Keypad Numeric Keypad Return Special Characters Character 106 CK3 Mobile Computer User’s Manual
I Index 107
Index Numerics 802.11b/g communications, configuring 31 radio, viewing connection information 37 802.
Index Bluetooth audio device, connecting to 35 communications, configuring 32 printer, connecting to 34 radio configuring 31 turning on 32 scanner connecting to 33 passcode, default 33 Bluetooth Audio applet, described 35 Bluetooth Scanner Wizard, connecting to a scanner 33 booting clean 76 cold 75 troubleshooting 73 warm 75 troubleshooting cold booting, described color-coded keys, using communications 802.
Index extended range area imager reading distances scanning bar codes performance, improving F features of the CK3 Flash File Store, installing applications to FTP server managing using to install applications Funk security choosing configuring 802.1x LEAP WEP WPA WPA2 WPA2-802.1x , WPA-802.
Index L launching applications automatically LEAP, security, configuring with Funk LEDs, status, described linear imager, scanning bar codes loading certificates locked computer, troubleshooting M managing power manuals, downloading from the web maximizing battery life memory, freeing up virtual for applications microSD card troubleshooting upgrading computer using using to install applications Microsoft security choosing configuring 802.1x WEP WPA WPA-802.
Index product support calling 68 Knowledge Central web site vii profile, Funk security, selecting 42 Push To Talk (PTT), described 12 Q quad charger, AC20, described 90 R radio 802.
Index T technical support vii time and date, configuring 30 time server, synchronizing with 30 TLS choosing with WPA security 43 choosing with WPA security 44 touch screen. See screen. troubleshooting problems 69–74 TTLS choosing with 802.
Index 114 CK3 Mobile Computer User’s Manual
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