Owner's Manual

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Heat & Glo • PRIMO48, PRIMO48ST, PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST Owner’s Manual • 9/20

Owner’s Manual

Care and Operation

NOTICE: DO NOT discard this manual!

In the Commonwealth of Massachusetts installation must be

performed by a licensed plumber or gas ﬁ tter.

See appliance Installation Manual for additional

Commonwealth of Massachusetts requirements.

INSTALLER: Leave this manual with party responsible for use and operation.

OWNER: Retain this manual for future reference. Contact your dealer with questions regarding

installation, operation or service.

This appliance may be installed as an OEM

installation in manufactured home (USA

only) or mobile home and must be installed

in accordance with the manufacturer’s

instructions and the Manufactured Home

Construction and Safety Standard, Title 24

CFR, Part 3280 in the United States, or the

Standard for Installation in Mobile Homes,

CAN/CSA Z240 MH Series, in Canada.

This appliance is only for use with the type(s)

of gas indicated on the rating plate. This

appliance is not convertible for use with other

gases, unless a certiﬁ ed kit is used.

DANGER

HOT GLASS WILL

CAUSE BURNS.

DO NOT TOUCH GLASS

UNTIL COOLED.

NEVER ALLOW CHILDREN

TO TOUCH GLASS.

A (glass) barrier designed to reduce the risk of

burns from the hot viewing glass is provided

with this appliance and shall be installed for

the protection of children and other at-risk

individuals.

• DO NOT store or use gasoline or other ﬂ am-

mable vapors and liquids in the vicinity of this

or any other appliance.

• What to do if you smell gas

- DO NOT try to light any appliance.

- DO NOT touch any electrical switch. DO

NOT use any phone in your building.

- Leave the building immediately.

- Immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions.

- If you cannot reach your gas supplier, call

the ﬁ re department.

• Installation and service must be performed

by a qualiﬁ ed installer, service agency, or the

gas supplier.

WARNING:

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly

could result in serious injury, death, or

property damage.

This appliance comes standard with patented

SafeSurface

Glass which keeps the surface

temperature of the barrier glass at a safe level and will

still be hot to the touch when operated for long periods

of time. SafeSurface

Glass complies with the barrier

requirements of ANSI Z21.50-2016 CSA 2.22-2016 for

vented gas ﬁ replaces.If the barrier glass is removed, the

inner glass temperature will be very hot and cause burns.

Models:

Pour demander un exemplaire en français de ce Manuel

du propriétaire, visitez www.heatnglo.com/translations.

PRIMO48ST

PRIMO60ST

PRIMO72ST

PRIMO48

PRIMO60

PRIMO72

These gas appliance models are built with the following

electronic control module which is in compliance with

Federal Communications Commission (FCC) and Industry

Standard of Canada (IC).

Model Name: IntelliFire Touch Technology - Electronic

Control Module (IFT-ECM)

Model No: 2564-130

Summary of content (19 pages)

PAGE 1
Owner’s Manual Care and Operation INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions regarding installation, operation or service. WARNING: Pour demander un exemplaire en français de ce Manuel du propriétaire, visitez www.heatnglo.com/translations.
PAGE 2
1 Welcome Read this manual before operating this appliance. Please retain this Owner’s Manual for future reference. Read the Installation Manual before making any installation or finishing changes. A. Congratulations This owner’s manual should be retained for future reference. We suggest that you keep it with your other important documents and product manuals. Congratulations on selecting a Heat & Glo gas fireplace, an elegant and clean alternative to wood burning fireplaces.
PAGE 3
Federal Communications Commission (FCC) Compliance This gas appliance electronic control module (ECM) has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
PAGE 4
Safety Alert Key: • • • • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE: Used to address practices not related to personal injury. Table of Contents 1 Welcome A. Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
PAGE 5
B. Limited Lifetime Warranty Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer.
PAGE 6
B.
PAGE 7
2 Product Specific Information A. Appliance Certification MODEL: PRIMO48, PRIMO48ST PRIMO60, PRIMO60ST, PRIMO72, PRIMO72ST LABORATORY: Underwriters Laboratories, Inc. (UL) TYPE: Direct Vent Gas Appliance STANDARD: ANSI Z21.50-2016 • CSA 2.22-2016 This product is listed to ANSI standards for “Vented Gas Fireplaces” and applicable sections of “Gas Burning Heating Appliances for Manufactured Homes and Recreational Vehicles”, and “Gas Fired Appliances for Use at High Altitudes”.
PAGE 8
3 Important Safety and Operating Information A. Appliance Safety WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure to operate fireplace according to operating instructions could cause fire or injury. This appliance comes standard with patented SafeSurfaceTM Glass which keeps the surface temperature of the barrier glass at a safe level and will still be hot to the touch when operated for long periods of time.
PAGE 9
B. General Operating Parts Figure 3.1 references the general operating parts of the appliance and the section of this manual in which they are discussed. WARNING! Risk of Fire! A PowerFlow™ Heat Management system must be installed and operating when the appliance is turned on. Overheating of appliance and combustible materials will occur. OPTIONAL PASSIVE HEAT FRONT DISCHARGE SECTION 3.H OPTIONAL PASSIVE HEAT OPEN TOP DISCHARGE (2 REGISTERS REQUIRED) SECTION 3.
PAGE 10
Good Faith Guidelines for TV InstallaƟons above Fireplace TV recessed into the wall TV on the wall TV TV Item A Minimum Dimensions 6 inches B* 28 inches *Allows for recessed wall to clear the appliance header A B* Edge of Top Opening Fireplace Fireplace Edge of Bottom Opening Wall Wall Notes: 1. These are good faith recommended clearances only and not a guarantee of compliance with all TV manufacturers’ maximum allowable operaƟng temperatures. 2.
PAGE 11
E. Before Lighting Appliance Before operating this fireplace for the first time, have a qualified service technician: • Verify all shipping materials have been removed from inside and/or underneath the firebox. • Review proper placement of logs and media, if installed. • Check the wiring. • Check the air shutter adjustment. • Ensure that there are no gas leaks. • Ensure that the firebox glass is sealed and in the proper position and that the integral glass barrier is in place.
PAGE 12
F. Lighting Instructions (IPI) FOR YOUR SAFETY READ BEFORE LIGHTING WARNING A. This appliance is equipped with an intermittent pilot ignition (IPI) device which automatically lights the burner. DO NOT try to light the burner by hand. • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell • WHAT TO DO IF YOU SMELL GAS C.
PAGE 13
G. Appliance Break-In HEAT-OUT-PRIMO Initial Break-in Procedure Use the optional HEAT-OUT-PRIMO for heat management with the PRIMO. The HEAT-OUT-PRIMO allows the heat to be removed from the home while the fireplace is in operation. This feature is useful when heat is not needed, but ambiance is desired. The optional heat management system is designed to keep the barrier glass from overheating and to keep the controls and gas train cool.
PAGE 14
J. Detailed Component Operating Instructions - IFT 2.0 IFT-ECM 2.0 Detailed Operating Instruction press and hold the Pilot button for one second and 1. The Electronic Control Module (IFT-ECM 2.0) has a three-position ON/OFF/REMOTE selector switch that must be set for proper operation. See Figure 12. When changing switch positions,it is important to pause in each position for 1-2 seconds. pressed to activate. To turn off Cold Climate, press and hold the Pilot button for one second and release.
PAGE 15
LED Lighting WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. WARNING! Risk of Shock! Replace damaged wire with type 105° C rated wire. Wire must have high temperature insulation. LED Switch Operation Three white toggle switches are used to operate the exterior lighting control for the fireplace. There are seven color options. See Figure 3.6.
PAGE 16
Power Vent System PVI-SLP-B, PVV-SLP or PVLP-SLP WARNING! Risk of Fire! PRIMO models must be power vented using PVI-SLP-B, PVV-SLP or PVLP-SLP. Failure to vent properly could cause overheating and fire. HEAT-OUT-PRIMO The HEAT-OUT-PRIMO is operated using a temperature switch. When the appliance is turned on, the HEAT-OUTPRIMO will not turn on until the temperature switch has reached a predetermined temperature. This process will take approximately 10-20 minutes.
PAGE 17
4 Maintenance and Service Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace. When properly maintained, your fireplace will give you many years of trouble-free service. Contact your dealer to answer questions regarding proper operation, troubleshooting and service for your appliance. Visit www. heatnglo.com to locate a dealer. We recommend annual service by a qualified service technician. A.
PAGE 18
Venting Power Vent System Frequency: Seasonally Frequency: Seasonally By: Homeowner By: Homeowner Tools needed: Protective gloves and safety glasses. Tools Needed: Protective gloves and safety glasses. • Inspect venting and termination cap for blockage or obstruction such as plants, bird nests, leaves, snow, debris, etc. • Inspect venting and termination cap for blockage or obstruction such as plants, bird nests, leaves, snow, debris, etc.
PAGE 19
C. Maintenance Tasks: Qualified Service Technician Cleaning Barrier Glass and Firebox Glass • See below for proper glass removal instructions. The following tasks must be performed by a qualified service technician. • Clean glass with a non-abrasive commercially available cleaner. Glass Cleaning Frequency: Seasonally By: Qualified Service Technician Tools Needed: Protective gloves, glass cleaner, suction cups, drop cloth and a stable work surface.