User's Manual SATELLITE C40D-B/C50D-B SATELLITE PRO C40D-B/C50D-B
Table of Contents Chapter 1 Legal, Regulatory, and Safety Copyright, Disclaimer and Trademarks .............................................. 1-1 Regulatory Information ......................................................................... 1-2 Video Standard Notice ........................................................................ 1-10 OpenSSL Toolkit License Issues ....................................................... 1-10 FreeType License Issues ................................................
Optional Accessories .......................................................................... 4-16 Sound System and Video mode ......................................................... 4-17 Chapter 5 Utilities and Advanced Usage Utilities and Applications ...................................................................... 5-1 Special features ..................................................................................... 5-3 Chapter 6 Troubleshooting Problem-solving process ...................
Chapter 1 Legal, Regulatory, and Safety This chapter states the legal, regulatory, and safety information applicable to your computer. Copyright, Disclaimer and Trademarks Copyright © 2021 Dynabook Inc. All Rights Reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Dynabook Inc. No patent liability is assumed, with respect to the use of the information contained herein.
Microsoft, Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark is a registered trademark owned by Bluetooth SIG, Inc. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries. Wi-Fi is a registered trademark of Wi-Fi Alliance.
C™ port and HDMI™ out port. Changes or modifications made to this equipment, not expressly approved by Dynabook or parties authorized by Dynabook could void the user’s authority to operate the equipment. Approved wireless devices This section presents the FCC ID and model number of each wireless device.
approval of the U.S. Department of Commerce prior to export. Any export, directly or indirectly, in contravention of the U.S. Export Administration Regulations is prohibited. EU Declaration of Conformity This product is carrying the CE mark in accordance with the related European Directives. Responsible for CE marking is Dynabook Europe GmbH, Stresemannallee 4b, 41460 Neuss, Germany. The complete and official EU Declaration of Conformity can be found on the website https://emea.dynabook.
Automotive environments Aircraft environments Any consequences resulting from the use of this product in working environments that are not verified/recommended are not the responsibility of Dynabook.
Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
Following information is only valid for EU member states: Information requirements Regulation EC 1275/2008 Additional information as required by Regulation (EC) 1275/2008 amended by Regulation (EU) 801/2013 implementing European Ecodesign Directive with regard to requirements for standby, off mode and networked standby electric power consumption of electrical and electronic household and office equipment can be found here: http://emea.dynabook.com/environment.
Disposal of batteries and/or accumulators The crossed out wheeled dust bin symbol indicates that batteries and/or accumulators must be collected and disposed of separately from household waste. If the battery or accumulator contains more than the specified values of lead (Pb), mercury (Hg), and/or cadmium (Cd) defined in the European Battery Directive, then the chemical symbols for lead (Pb), mercury (Hg) and/or cadmium (Cd) will appear below the crossed out wheeled dust bin symbol.
Following information is only for Turkey: Disposal of products: The crossed wheelie bin symbol means that this product should not be collected and disposed with other household wastes. When product become waste at the end-of-life, to protect environment and human health, it should be given to nearest collection recycling or disposal center. For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased.
These symbols might not stick depending on the country and region where you purchased.
4. 5. 6. The names "OpenSSL Toolkit" and "OpenSSL Project" must not be used to endorse or promote products derived from this software without prior written permission. For written permission, please contact openssl-core@openssl.org. Products derived from this software may not be called "OpenSSL" nor may "OpenSSL" appear in their names without prior written permission of the OpenSSL Project.
Copyright remains Eric Young's, and as such any Copyright notices in the code are not to be removed. If this package is used in a product, Eric Young should be given attribution as the author of the parts of the library used. This can be in the form of a textual message at program startup or in documentation (online or textual) provided with the package. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. 2. 3.
FreeType License Issues The FreeType Project LICENSE ---------------------------2006-Jan-27 Copyright 1996-2002, 2006 by David Turner, Robert Wilhelm, and Werner Lemberg Introduction ============ The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
============ 0. Definitions -------------Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the `FreeType Project', be they named as alpha, beta or final release.
Redistribution in binary form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL to the FreeType web page in your documentation, though this isn't mandatory. These conditions apply to any software derived from or based on the FreeType Project, not just the unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us. 3.
ENERGY STAR® Program Your computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it uses the ENERGY STAR logo and the following information applies. Dynabook is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
http://us.dynabook.com/company/corporate-social-responsibility/sustainability General Precautions Your computer is designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the following general precautions and to note the cautions included in the text of the manual.
Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture, and lighting that can help reduce physical stress. Heat injury Avoid prolonged physical contact with the computer. If the computer is used for long periods, its surface can become very warm.
Moving the computer While the computer is designed for flexible day-to-day usage, you should exercise a few simple precautions when moving it in order to help ensure trouble-free operation. Make sure all disk/disc activity has ended before moving the computer. Turn off (shut down) the computer. Disconnect the AC adaptor and all peripherals before moving the computer. Close the display panel. Do not pick up the computer by its display panel.
Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions. A caution informs you that improper use of equipment or failure to follow instructions might cause data loss, equipment damage, or might result in minor or moderate injury. Please read. A note is a hint or advice that helps you make best use of your equipment.
Chapter 2 Getting Started This chapter provides an equipment checklist, and basic information to start using your computer. If you use an operating system that was not pre-installed by Dynabook, some of the features described in this manual might not function properly. You might not have all the software mentioned in this manual depending on the model you purchased. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Double-click Start Tap the Touch Pad or click the left Touch Pad control button twice. Left-click the mouse twice. The word "Start" refers to the " center of the Windows taskbar. " button on the Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer. It is intended to help you be more comfortable and productive while using a notebook computer.
Always use the AC adaptor that was included with your computer, or use AC adaptors specified by Dynabook to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor might cause fire or damage to the computer, possibly resulting in serious injury. Dynabook assumes no liability for any damage caused by use of an incompatible adaptor.
Figure 2-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord is included with the computer depending on the model. 2. Connect the DC output plug of the AC adaptor to the DC IN 19V jack on your computer. Figure 2-3 Connecting the DC output plug to the computer 2 1 1. DC IN 19V jack 2. DC output plug Product appearance depends on the model you purchased. 3. Plug the power cord into a live wall outlet. The DC IN/Battery indicator glows.
Figure 2-4 Opening the display panel 1 1. Display panel Product appearance depends on the model you purchased. Open and close the display panel with reasonable care. Opening it vigorously or slamming it shut might damage the computer. Be careful not to open the display panel too far as this might put stress on the display panel’s hinges and cause damage. Do not lift the computer by the display panel.
Volume cannot be adjusted during Windows Setup. Do not touch the display screen while turning on the computer. 1. 2. Open the display panel. Press the power button. Figure 2-5 Turning on the power 1 1. Power button Product appearance depends on the model you purchased. Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power. To install the operating system properly, follow the on-screen instructions on each screen.
Windows taskbar By default, the bottom of the desktop is Windows taskbar. You can see all of your currently running apps on the Windows taskbar. Task view Task view ( ) is launched from the Windows taskbar at the bottom of the screen. Task view allows you to view the apps that are currently running. Also, you can create custom desktops so that running apps can be grouped for entertainment, productivity, or what you just want. To do this, click the Task view icon , and then click New desktop.
Under Sign-in options, you will see options for Fingerprint if your computer has fingerprint sensor that supports it. Once you have set up, you will be able to sign in with a quick touch. You might need to add a PIN under PIN (Windows Hello) before you can set up Fingerprint recognition (Windows Hello). Sign-in options Windows offers a number of sign-in options including Password ( ), PIN ( ), Fingerprint ( ), and Picture password ( ) authentication to prevent from unauthorized access.
To restart the computer, there are several ways this can be achieved: Click Start -> (Power) and then select Restart. Press CTRL, ALT, and DEL simultaneously (once) to display the menu window, and then select Restart by clicking the power icon ( in the lower-right corner. ) Before restarting the computer, be sure to save your data. Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode.
Benefits of Sleep Mode The Sleep Mode feature provides the following benefits: Restores the previous working environment more rapidly than the Hibernation Mode feature. Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Sleep Mode feature. Allows the use of the panel power off feature. Executing Sleep Mode You can enter Sleep Mode in one of following ways: Click Start -> (Power) and then select Sleep. Close the display panel.
To prevent data loss, do not switch to Hibernation Mode while transferring data to external media, such as USB devices, memory media, or other external memory devices. Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: Saves data to the internal storage drive when the computer automatically shuts down because of a low battery condition. You can return to your previous working environment immediately when you turn on the computer.
Data saving in Hibernation Mode When you turn off the power in Hibernation Mode, the computer takes a moment to save the current data in memory to the internal storage drive. After you turn off the computer, and the content of memory has been saved to the internal storage drive, turn off the power to any peripheral devices. Do not turn the computer or devices back on immediately. Wait a moment to let all capacitors fully discharge.
Do not use utilities, including those intended to enhance internal storage drive access speed. They might cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars. Do not use on an unstable surface such as a stand.
When you reinstall the Windows operating system, the internal storage drive will be reformatted and all data will be lost. If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, the same fingerprints cannot be registered after the reinstallation. 1. 2. 3. 4. 5. Load the Recovery Media into the external optical disc drive or insert the recovery USB Flash Memory into one available USB port.
If your model has fingerprint function, before you reinstall the Windows operating system, delete the registered fingerprints. Otherwise, the same fingerprints cannot be registered after the reinstallation. 1. 2. 3. 4. User's Manual (Power) and then select Restart. Click Start -> Hold down 0 (zero) key and then release this key just after the computer is powered on. Select Troubleshoot -> dynabook Maintenance Utility -> dynabook Recovery Wizard. Follow the on-screen instructions to finish the recovery.
Chapter 3 The Grand Tour This chapter identifies the various components of the computer. It is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, refer to the Legal Footnotes section. Handle your computer carefully to avoid scratching or damaging the surface. Front with the display closed The following figure shows the front of the computer with the display panel in the closed position.
DC IN/Battery indicator The DC IN/Battery indicator shows the condition of the DC IN and the battery charge status. Blue indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor. Refer to the Power Condition Descriptions section for more information on this feature. DC IN 19V jack The AC adaptor connects to this jack in order to power the computer and charge its internal batteries.
Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port or the USB Type-C™ port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Right side The following figure shows the right side of the computer. Figure 3-3 The right side of the computer 1 1. Memory media slot 2. Headphone/Microphone jack 3. Universal Serial Bus (USB 3.2 Gen1) port 2 3 4 5 4. LAN jack 5.
Before removing a USB device from the USB port of your computer, click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar, and then select the USB device that you want to remove. Keep foreign metal objects, such as screws, staples, and paper clips, out of the USB port. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. LAN jack This jack lets you connect to a LAN.
Do not block the cooling vents. Keep foreign metal objects, such as screws, staples, and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. Carefully clean the dust on the surface of the cooling vents using a soft cloth. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system.
Figure 3-5 The front of the computer with the display panel open 1 2 3 4 5 8 6 9 7 10 11 14 12 13 1 2 3 4 8 6 9 7 10 11 14 12 13 1. Web Camera 2. Web Camera LED 3. Microphones 4. Display screen 5. NUM LOCK indicator 6. CAPS LOCK indicator 7. Power indicator 8. Wireless communication antennas (not shown) 9. Display hinge 10. Power button 11. Keyboard 12. Touch Pad 13. Touch Pad control buttons 14. Fingerprint sensor* * Provided with some models.
Do not touch or press strongly on the web camera lens and LED. Failure to do so might reduce image quality, possibly resulting in recognizing faces incorrectly. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens and the LED if it becomes dirty. While web camera is capturing your face, make sure that your face is in front of the web camera and you look directly at it. Microphones The built-in microphones allow you to record sounds for your application.
Legal Footnote (Wireless LAN) For more information regarding Wireless LAN, refer to the Legal Footnotes section. Display hinge The display hinge allows the display panel to be positioned at a variety of easy-to-view angles. Power button Press this button to turn the computer's power on or off. Keyboard The keyboard contains character keys, control keys, function keys, and special Windows keys, providing all the functionality of a full-size keyboard. Refer to the The Keyboard section for details.
Legal Footnote (CPU) For more information regarding CPU, refer to the Legal Footnotes section. Internal Storage Drive The capacity of the internal storage drive varies depending on the model. Note that part of the internal storage drive overall capacity is reserved as administration space. Your computer is equipped with a "Solid-State Drive (SSD)". In this manual, the word "internal storage drive" refers to SSD unless otherwise stated.
AMD® Vari-BrightTM AMD GPU models might include the AMD® Vari-Bright™ feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD. This feature can be used if the computer is: running in battery mode using the internal LCD display The Vari-Bright™ feature can be enabled in AMD Radeon Software. You can access it in the following way: 1. 2. Search for AMD Radeon Software in Windows search box and click Open.
If the battery pack becomes too hot while it is being charged, the charge stops and the DC IN/Battery indicator goes out. When the temperature of the battery pack falls to a normal range, charging will resume. This process occurs regardless of whether the computer's power is on or off. Power indicator Check the Power indicator to determine the power status of the computer. The following indicator conditions should be noted: User's Manual Blue Indicates that the computer is turned on.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer, and highlights the precautions that must be taken when using it. Using the Touch Pad The Touch Pad on the palm rest might support the following gestures: User's Manual Tap Tap once on the Touch Pad to activate an item, such as an app. Two-Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using.
Three-Finger Scroll Place three fingers down and slide them vertically or horizontally from anywhere on the Touch Pad. Slide towards left/right: switches between your open apps. Slide your fingers slowly across the Touch Pad to flip through them all. Slide up: views all your open apps in task view. Slide down: shows the desktop. Four-Finger Tap Tap once on the Touch Pad with four fingers together to open the Notification Center.
When the CAPS LOCK indicator glows, the keyboard produces capitals when any letter is typed. When the NUM LOCK indicator glows, the ten key allows you to enter numbers. Figure 4-1 Keyboard indicators 1 2 1 1. CAPS LOCK indicator 2. NUM LOCK indicator Product appearance depends on the model you purchased. CAPS LOCK This indicator glows blue when letter keys are locked into their uppercase format.
Special Standard F1function mode F12 mode Function F2 FN + F2 Decreases the brightness of the display panel in individual steps. F3 FN + F3 Increases the brightness of the display panel in individual steps. F4 FN + F4 Turns the display backlight on or off. F5 FN + F5 Enables or disables the Touch Pad. F6 FN + F6 Turns the sound on or off. F7 FN + F7 Decreases the playback volume of the computer. F8 FN + F8 Increases the playback volume of the computer.
might need to touch and lift your finger on the sensor repeatedly until setup is complete. Follow the on-screen instructions to finish the setup. By enrolling the ID and password onto the fingerprint authentication feature, it is no longer necessary to input the password from the keyboard. Fingerprint feature enables you to: Sign-in to Windows Figure 4-2 Using the fingerprint sensor 1 1 1. Fingerprint sensor Fingerprint cannot be used in models that do not have a fingerprint function.
Clean the sensor with a lint-free cloth. Do not use detergent or any other chemicals to clean the sensor.
You can change the Real-Time Clock settings in the BIOS setup utility. Refer to Real-Time Clock for further information. Care and use of the battery pack This section provides the important safety precautions in order to handle your battery pack properly. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions. Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius.
Be aware that the charging time when the computer is on is affected by ambient temperature, the temperature of the computer and how you are using the computer. If you make heavy use of external devices for example, the battery might scarcely charge at all during operation. Note that charging time will vary depending on the ambient temperature, the computer's internal temperature, and how the computer is being used.
Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time, based on this together with the current power consumption. Be aware that the actual remaining operating time might differ slightly from the calculated time. With repeated discharges and recharges, the battery capacity will gradually decrease.
Be aware that the battery pack exhausted time is affected if there are any external devices connected. Extending battery life To maximize the life of your battery pack, do the following at least once a month: 1. 2. 3. 4. 5. Turn off the computer's power. Disconnect the AC adaptor and turn on the computer's power. If it does not turn on, then go to Step 4. Operate the computer on battery power for five minutes.
Points to note about the memory media card microSD/SDHC/SDXC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music. For this reason, you cannot copy or play back protected material on another computer or other device, and you cannot reproduce any copyrighted material except for your personal enjoyment. The supported maximum capacity of memory card is 512 GB.
For more details on using memory cards, see manuals accompanying the cards. Inserting memory media The following instructions apply to all types of supported media devices. To insert memory media, do the following: 1. 2. 3. Turn the memory media so that the contacts (metal areas) face down. Insert the memory media into the memory media slot on your computer. Press the memory media gently until it clicks into place. Figure 4-4 Inserting memory media 2 1 1. Memory media slot 2.
If you remove the memory media or turn off the power while the computer is accessing the memory media, you might lose data or damage the media. Do not remove the memory media while the computer is in Sleep or Hibernation Mode. The computer might become unstable or data in the memory media might be lost. HDMI™ out port HDMI™ (High-Definition Multimedia Interface™) out port digitally transfers both video and audio data without reducing the quality.
When you unplug the HDMI™ cable and replug it, wait at least 5 seconds before you replug the HDMI™ cable again. Settings for display video on HDMI™ To view video on the HDMI™ display device, be sure to configure the settings, otherwise you might find that nothing is displayed. Be sure to select the display device or audio device before starting to play video. Do not change the display device or audio device while playing video. Do not change the display device under the following conditions.
Connecting the LAN cable To connect the LAN cable, do the following: Connect the AC adaptor before connecting the LAN cable. The AC adaptor must remain connected during LAN use. If you disconnect the AC adaptor while the computer is accessing a LAN, the system might hang up. Do not connect any other cable to the LAN jack except the LAN cable. Otherwise, malfunctions or damage might occur. Do not connect any power supplying device to the LAN cable that is connected to the LAN jack.
An external display with HDMI™ port and a wireless display adapter. The wireless display adapter is a device that connects to the external display via HDMI™ port and can receive Wi-Fi® signals from your computer. To wirelessly connect to an external display, you can follow the steps as described below: 1. 2. 3. Click Start -> Settings -> Bluetooth & devices -> Add device. Click Wireless display or dock. Your computer starts searching for the wireless display device.
AC Adaptor If you frequently use your computer at more than one site, it might be convenient to purchase an additional AC adaptor to be kept at each site in order to remove the need to carry the adaptor with you always. Not all the accessories are available in your region. Contact your reseller or Dynabook dealer for more information. Sound System and Video mode This section describes some of the audio control functions.
Click Start -> All apps -> Realtek Audio Console. Main When you launch the Realtek Audio Console, the Main tab shows all available Playback and Recording devices. You can adjust the volume and switch to related setting pages by clicking the icon in this tab. Speakers/Headphones This tab allows you to set Main Volume, Sound Effects, Default Format and Speaker configuration.
Video mode Video mode settings are configured via the Display dialog. To open the Display dialog, click Start -> Settings -> System -> Display. If you are running some applications (for example a 3D application or video playback), you might see some disturbance, flickering, or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.
Chapter 5 Utilities and Advanced Usage This chapter describes the utilities and special features of this computer, and the advanced usage of some utilities. Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, refer to online manual, help files, or README.TXT file (if applicable) of each utility.
At this point, the function keys do not work. They will function after you enter the password. 2. 3. Enter the password in the dialog that appears on the screen. Press ENTER. If you enter the password incorrectly three times in a row, or if you do not enter the password within 1 minute, the computer shuts down. In this case, some features that can power on the computer automatically (Task Scheduler, etc.) might not work. You must turn the computer back on to retry password entry.
To save the changes and exit the utility, press the F10 key and proceed by selecting Yes or select Exit -> Exit Saving Changes -> Yes. The computer restarts immediately. dynabook Maintenance Utility dynabook Maintenance Utility is provided to erase the internal storage drive. This utility allows you to delete all data and partitions and also overwrite all sectors on the internal storage drive. If there is an external hard disk drive connected to your computer, it can also be erased.
Power on password Two levels of password security, administrator and user, are available to prevent unauthorized access to your computer. Intelligent power supply *1 A microprocessor in the computer's intelligent power supply detects the battery charge, automatically calculates the remaining battery capacity, and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor. This can be specified in the Power Options.
Heat dispersal *1 To protect against overheating, the processor is equipped with an internal temperature sensor which activates a cooling fan or lowers the processing speed if the computer's internal temperature rises to a certain level. You are able to select whether to control this temperature by either turning on the fan first, then if necessary lowering the processor speed, or by lowering the processor speed first, then if necessary turning on the fan.
Chapter 6 Troubleshooting Dynabook has designed this computer for durability, however, should problems occur, you are able to use the procedures detailed in this chapter to help determine the cause. You should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place. Problem-solving process If you observe the following guidelines, resolving problems will be much easier.
Check all cables to ensure that they are correctly and firmly attached to the computer - loose cables can cause signal errors. Inspect all connecting cables for loose wires and all connectors for loose pins. Check that your disc media is correctly loaded. Always try to make detailed notes of your observations and keep them in a permanent error log - this helps you to describe your problems to Technical Support. In addition, if a problem recurs, the log you have made helps to identify the problem faster.
Hardware If you cannot find a software problem, you should then check the setup and configuration of your hardware. First run through the items in the preliminary checklist as described previously, then, if you still cannot correct the problem, try to identify the source. The next section provides checklists for individual components and peripherals.
Verify that the computer is on by looking at the Power indicator. If the indicator is glowing, the computer is on. Also, try turning the computer off and then on. If you are using an AC adaptor, verify that the computer is receiving power from the external power source by looking at the DC IN/Battery indicator. If the indicator is glowing, the computer is connected to a live external power source.
Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer automatically shuts down to prevent any damage. In this instance, all unsaved data in memory is lost. Problem Procedure Computer shuts down automatically Leave the computer off until it reaches room temperature. If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact Technical Support.
Problem Procedure Battery does not power the computer as long as expected If you frequently recharge a partially charged battery, the battery might not charge to its full potential. In these instances, you should fully discharge the battery and then attempt to charge it again. Real-Time Clock Problem Procedure BIOS setting and The lasting time of the Real-Time Clock (RTC) has system date/time are run out. You must set the date and time in the lost BIOS setup utility by using the following steps: 1.
Internal display panel Apparent problems of the computer's display panel might be related to setup and configuration of the computer. Problem Procedure No display Press the function keys to adjust the display priority, and to make sure that it is not set for output to an external monitor. Markings appear on the computer's display panel These marks might have come from contact with the keyboard and Touch Pad while the display panel has been closed.
Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it to ensure that it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your memory media card for further information. You cannot read a file Check to ensure that the required file is actually on the memory media card that is inserted into the computer. If you are still unable to resolve the problem, contact Technical Support.
Problem Procedure Reaction of Touch Pad is either too sensitive or not sensitive enough Adjust the touch sensitivity. To access it, click Start -> Settings -> Bluetooth & devices -> Touchpad. If you are still unable to resolve the problem, contact Technical Support. USB mouse Problem Procedure Mouse pointer does not respond to mouse operation In this instance, the system might be busy. Try moving the mouse again after waiting a short while.
USB device In addition to the information in this section, also refer to the documentation supplied with your USB device. Problem Procedure USB device does not Remove the USB device from the computer and work then reconnect it to a free port in order to ensure that it is firmly attached. Ensure that any required USB device drivers are properly installed. To achieve this, you should refer to both the device documentation and the operating system documentation.
Problem Procedure Monitor does not turn on After confirming that the monitor's power switch is on, check the connections to make sure that the power cord/adaptor is firmly connected to the monitor and to a working power outlet. No display Try adjusting the contrast and brightness controls on the external monitor. Press the function key in order to change the display priority and ensure that it is not set for the internal display only. Check to see if the external monitor is connected.
LAN Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub. Wake-up on LAN does not work Make sure the AC adaptor is connected. The Wake-up on LAN function consumes power even when the system is off. If problems persist, consult your LAN administrator. Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on. If problems persist, contact your LAN administrator.
Before you call Some problems you experience might be related to software or the operating system, so it is important that you investigate other sources of assistance first. Before contacting, try the following: Review troubleshooting sections in the documentation supplied with your software and/or peripheral devices.
Chapter 7 Appendix Specifications This section summarizes the technical specifications of the computer. Physical Dimensions The physical dimensions vary depending on the model you purchased. Size Approximately 362.5 (w) x 240.5 (d) x 19.7 (h) millimeters Approximately 328.0 (w) x 224.8 (d) x 18.
AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following specifications: Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.5 amperes Certification agencies China: CQC U.S. and Canada: UL listed and CSA certified No.
USA United Kingdom, South Africa, Middle-East UL approved BS approved Australia Europe, Africa, South Africa, Middle-East AS approved Approved by the appropriate agency Canada China CSA approved CCC approved State of Israel Africa SII approved Approved by the appropriate agency Switzerland Italy Approved by the appropriate agency Approved by the appropriate agency Information for Wireless Devices Wireless Technology Interoperability The Wireless LAN is compatible with other LAN systems with
Bluetooth® Modules are designed to be interoperable with any product with Bluetooth® wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth® Specification (depending on the model you purchased), as defined and approved by the Bluetooth® Special Interest Group. Logo certification with Bluetooth® wireless technology as defined by the Bluetooth® Special Interest Group.
Wireless LAN Technology The wireless communication function of the computer supports some wireless communication devices. Only some models are equipped with both Wireless LAN and Bluetooth® functions. Do not use the Wireless LAN (Wi-Fi®) or Bluetooth® functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi® or Bluetooth® operation.
Country/region where the product was purchased Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN networking products have been designed for operation in the license-free 2.4 GHz and 5 GHz band, local radio regulations might impose a number of limitations to the use of wireless communication equipment. Radio Frequency Band 5 GHz (5150-5850 MHz) (Revision a, n, ac and ax) Band 2.4 GHz (2400-2483.
Worldwide operation The Bluetooth® radio transmitter and receiver operate in the 2.4 GHz band, which is license-free and compatible with radio systems in most countries in the world. Radio links You can easily establish links between two or more devices, with these links being maintained even if the devices are not within a line-of-sight of each other.
Russian Federation: Limited Using SRD (Short Range Device) with implementation FHSS (Frequency-Hopping Spread Spectrum) modulation. 1. 2. 3. Maximum 2.5mW (4dBm) EIRP (Equivalent Isotropically Radiated Power) is permitted to use. Maximum 100mW (20dBm) EIRP is permitted to use with the following conditions: Permitted to use SRD for outdoor applications without restriction on installation height only for purposes of gathering telemetry information for automated monitoring and resources accounting systems.
Using SRD with DSSS (Direct Sequence Spread Spectrum) and other than FHSS wideband modulation. 1. 2. 3. Maximum EIRP density is 2mW/ MHz. Maximum100mW (20dBm) EIRP is permitted to use. Maximum EIRP density is 20mW/ MHz. Maximum 100mW (20dBm) EIRP is permitted to use with the following condition: It is permitted to use SRD for outdoor applications only for purposes of gathering telemetry information for automated monitoring and resources accounting systems or security systems.
Restrictions for Use of 5150 - 5350 MHz Frequencies in Europe Austria, Limited Belgium, implementation Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Great Britain and Northern Ireland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden This product is for indoor use only.
Software Version Intel® PROSet/Wireless WiFi Software 22.x and following versions Maximum Power Output (2400 - 2483.5 MHz) IEEE802.11 b/ Maximum 100mW (20dBm) EIRP g/n/ax mode / Bluetooth (2400 - 2483.5 MHz) BLE Maximum 10mW (10dBm) EIRP (5150 - 5725 MHz) IEEE802.11 a/n/ Maximum 200mW (23dBm) EIRP ac/ax mode The low band 5.15 - 5.35 GHz is for indoor use only. (5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 25mW (13.
(5745 - 5875 MHz) IEEE802.11 a/n/ Maximum 80mW (19dBm) EIRP ac mode To remain in conformance with European spectrum usage laws for Wireless LAN operation, the above 2.4 GHz and 5 GHz channel limitations apply for outdoor usage. The user should use the wireless LAN utility to check the current channel of operation.
used in such a manner that the potential for human contact during normal operation is minimized. In the usual operating configuration, the distance between the antenna and the user should not be less than 20cm. Please refer to the computer user’s manual for the details regarding antenna location.
Using this equipment in Japan In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station). 1.
1. 2. 3. 4. 2.4 : This equipment uses a frequency of 2.4 GHz. FH : This equipment uses FH-SS modulation. 1 : The interference range of this equipment is less than 10 m. : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5 GHz Wireless LAN supports W52/W53/W56 Channel.
Using a keyboard, press the ( Windows key ) + I, scroll up to the word Settings, then press Enter. Then select Accessibility from the Settings screen. Accessibility for Dynabook notebook Accessibility options provides those with learning, vision, hearing, mobility and other impairments with the following features categories. Vision Text size: To change the size that appear in Windows and in applications.
Captions: Lets you read the word spoken in the audio portion of a video, TV show or Movie that supports Closed Caption technology. You can select the settings you want and see how they appear in Preview. Click here for more information about making your device easier to hear or use with these visual alternatives to sound. Interaction Speech: Talk instead of type. Press the (Windows key) + H to start dictation or select the microphone button on the touch keyboard.
Sign-in options: Windows offer a number of sign-in options including biometric and non-biometric, refer to Sign-in options in Chapter 2 of the user’s manual. Touch Pad: The Touch Pad on the palm rest supports several features, refer to Using the Touch Pad section for more information. Keyboard: The number of keys available on your keyboard depends on which region your computer is configured for, with keyboards being available for numerous languages.
Special features: Your computer may come pre-installed with several special features such as Display automatic power off, Internal storage drive automatic power off, System automatic Sleep/Hibernation Mode, Power on password, Intelligent power supply, Battery save mode, Panel power on/off, Low battery automatic Hibernation Mode, Sleep Mode, Hibernation Mode, USB Wake-up function, and Heat dispersal. Refer to Special features section for more information.
data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions. Read additional restrictions in your product documentation. Contact technical service and support, refer to Technical support section for more information.
LCD Over a period of time, and depending on the usage of the computer, the brightness of the LCD screen will deteriorate. This is an intrinsic characteristic of LCD technology. Maximum brightness is only available when operating in AC power mode. Screen dims when the computer is operated on battery power and you might not be able to increase the brightness of the screen.
User's Manual bps: bits per second CD: Compact Disc CD-ROM: Compact Disc Read-only Memory CD-RW: Compact Disc-rewritable CMOS: Complementary Metal-oxide Semiconductor CPU: Central Processing Unit DC: Direct Current DDR: Double Data Rate DIMM: Dual Inline Memory Module DVD: Digital Versatile Disc DVD-R: Digital Versatile Disc-recordable DVD-RAM: Digital Versatile Disc-random Access Memory DVD-R DL: Digital Versatile Disc Recordable Dual Layer DVD-ROM: Digital Versatile Disc-read O
User's Manual LED: Light Emitting Diode MB: megabyte MBps: megabytes per second MMC: MultiMediaCard OCR: Optical Character Recognition (Reader) PC: Personal Computer PCI: Peripheral Component Interconnect PCMCIA: Personal Computer Memory Card International Association RAM: Random Access Memory RGB: Red, Green, and Blue RFI: Radio Frequency Interference ROM: Read-Only Memory RTC: Real-Time Clock S/P DIF: Sony/philips Digital Interface Format SD: Secure Digital SDHC: Secure Dig
Index A External monitor problems 6-11 AC adaptor additional 4-17 connecting 2-2 DC IN 19V jack 3-2 G Graphics Processing Unit 3-9 H B Battery extending life 4-10 monitoring capacity 4-8 real time clock 4-6 save mode 5-4 Hard disk drive automatic power off 5-3 K Keyboard function keys 4-3 function keys F1...
Memory media slot 4-10 microSD/SDHC/SDXC card note 4-11 Moving the computer 1-19 P R Recovery hard disk drive 2-14 Recovery Media 2-13 S SD/SDHC/SDXC card formatting 4-11 Password power on 5-4 Security lock 4-16 Power Hibernation Mode 2-10 panel on/off 5-4 Shut Down mode 2-8 Sleep Mode 2-9 turning off 2-8 turning on 2-5 Problems AC power 6-5 Analyzing the problem 6-2 Battery 6-5 Dual Pointing device 6-8 External monitor 6-10 Hardware and system checklist 6-4 HDD 6-7 Internal display panel 6-7 Keyboard
