User Guide Lenovo ThinkBook 14 Gen 2 and Lenovo ThinkBook 15 Gen 2
Read this first Before using this documentation and the product it supports, ensure that you read and understand the following: • Appendix A “Important safety information” on page 33 • Safety and Warranty Guide • Setup Guide First Edition (September 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No.
Contents About this guide . . . . . . . . . . . . . iii Chapter 1. Meet your computer . . . . . 1 Front . . . . . . . . . . . . . Base . . . . . . . . . . . . . Left . . . . . . . . . . . . . Right . . . . . . . . . . . . . Bottom . . . . . . . . . . . . Features and specifications . . . . Statement on USB transfer rate . Operating environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 4 6 8 9 11 11 Chapter 2.
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About this guide • This guide applies to Lenovo product model(s) listed below. Illustrations in this guide may look slightly different from your product model. Model name Machine type (MT) ThinkBook 14 G2 ITL 20VD ThinkBook 14 G2 ARE 20VF ThinkBook 15 G2 ITL 20VE ThinkBook 15 G2 ARE 20VG • This guide may contain information about accessories, features, and software that are not available on all models. • This guide contains instructions that are based on the Windows 10 operating system.
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Chapter 1. Meet your computer Front Figure 1. Front view 1. Microphones Capture or record sound and voice. 2. Camera Capture still and moving images for taking photos, recording videos, and video chatting. 3. Camera cover slider Move the slider to cover or uncover the camera lens. Note: The camera cover helps you better protect your privacy. 4. Camera light If the light is on, the camera is in use. 5. Screen Display text, graphics, and videos. Selected models support multitouch function.
Base Figure 2. Base view—ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE Figure 3.
1. Wireless antennas 2. Power button (with power light) / Fingerprint reader (with Fingerprint reader light) * Send and receive radio waves for the built-in wireless LAN (local area network) and Bluetooth module. Note: The antennas are not visible from the outside of the computer. • The light shows the power status of the computer. If the computer includes a fingerprint reader, it can also show the status of the reader. – Power light – On: The computer is turned on.
Left Figure 4. Left view - ThinkBook 14 Gen 2 ITL and ThinkBook 15 Gen 2 ITL Figure 5.
1. USB-CTM connector/Power connector • Connect to power with the included power cord and ac power adapter. • Connect to an external display, storage, or data devices. Note: An appropriate adapter may be needed for connecting external devices. 2. Charging light Indicate whether the computer is connected to ac power. • Solid white: Connected to ac power; battery capacity 91%–100% • Solid amber: Connected to ac power; battery capacity 1%–90% • Off: Not connected to ac power 3.
Right Figure 6. Right view—ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE Figure 7. Right view—ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE 1. Integrated Earphone * To take out the earphones, push the built-in earphones tray in until you hear a click and then carefully pull the tray out of the slot. The Bluetooth Earphones support calls and audio media. 2.
3. USB (3.2 Gen 1) Type-A connector Connect to a USB-compatible device, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer. 4. Ethernet connector Connect to a local area network (LAN). 5. Nano security-lock slot Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. * for selected models Chapter 1.
Bottom Figure 8. Bottom view 1. Ventilation slots (inlet) Maintain the incoming airflow to dissipate internal heat. Note: Do not block the ventilation slots. Otherwise, the computer might overheat. 2. Speakers Produce sound.
Features and specifications Dimensions • ThinkBook 14 G2 ITL and ThinkBook 14 G2 ARE – Width: 323.9 mm (12.75 inches) – Depth: 218 mm (8.58 inches) – Thickness: 17.9 mm (0.70 inches) • ThinkBook 15 G2 ITL and ThinkBook 15 G2 ARE – Width: 357 mm (14.06 inches) – Depth: 235 mm (9.25 inches) – Thickness: 18.9 mm (0.74 inches) ac power adapter • Input: 100 V ac–240 V ac, 50 Hz–60 Hz • Output: 20 V dc, 3.
Keyboard • Function keys • Hotkeys • Numeric keypad * • Keyboard backlight * Connectors and slots • ThinkBook 14 G2 ITL and ThinkBook 15 G2 ITL – Combo audio jack – Ethernet connector – USB Type-A connector × 2 (one connector with Always-On function) – USB-C connector – Support data transfer rates up to 10 Gbps for USB 3.
Statement on USB transfer rate Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device. USB device Data rate (Gbit/s) 3.2 Gen 1 5 3.
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Chapter 2. Get started with your computer Get started with Windows 10 Learn the basics of Windows 10 and start working with it right away. For more information about Windows 10, see the Windows help information. Windows account You must create at least one account to use the Windows operating system. It can be either a local account or a Microsoft account. Local accounts A local account is created on a particular Windows-enabled device and it can only be used on that device.
Note: To add family members, you need to sign in with a Microsoft account. Step 3. Set the user name and password for the user account. Enroll your fingerprint If your computer includes a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Step 1. Open the Start menu and select Settings ➙ Accounts ➙ Sign-in options. Note: If you are using a local account, the account must be password protected. Otherwise, you cannot enroll fingerprints. Step 2.
Windows desktop 1. Account Change account settings, lock the computer, or sign out of the current account. 2. Documents Open the Documents folder, a default folder to save your received files. 3. Pictures Open the Pictures folder, a default folder to save your received pictures. 4. Settings Open Settings. 5. Power Shut down, restart, or put the computer into sleep mode. 6. Start button Open the Start menu. 7.
Open Control Panel • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. Open an app • Open the Start menu and select the app you want to open. • Use Windows Search. Lenovo Vantage and Lenovo PC Manager Lenovo Vantage and Lenovo PC Manager is software developed by Lenovo.
Step 2. Click Manage known networks. Step 3. Click the network name and click Forget. Turn airplane mode on and off Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane. Step 1. Click the action center icon in the Windows notification area. Step 2. Click the Airplane mode icon to turn it on or off. Note: Click Expand if you cannot find the airplane mode icon.
Hotkey Function Increase/Decrease screen brightness. Switch display devices. Turn airplane mode on and off. Service key. Answer the Skype for Business and Microsoft Teams calls. Notes: • Supported on select versions of Skype for Business and Microsoft Teams. • Install Skype for Business and Microsoft Teams manually. Hang up the Skype for Business and Microsoft Teams calls. Notes: • Supported on select versions of Skype for Business and Microsoft Teams.
Use the multi-touch screen If your computer screen supports multi-touch function, you can navigate the screen with simple touch gestures. Note: Not all gestures are available on all apps. Tap once • From the Start menu: Open an app or item. • From the desktop: Select an app or item. • In an open app: Perform an action such as Copy, Save, and Delete, depending on the app. Tap twice quickly Open an app or item from the desktop. Tap and hold Open a shortcut menu.
Move two fingers farther apart Zoom in. Swipe in from the right edge Open the action center to see your notifications and quick actions. Swipe in from the left edge View all your open windows in task view. • Swipe downwards shortly from the top edge (for full-screened app or when your computer is in the tablet mode) Show a hidden title bar. • Swipe in from the top edge to the bottom edge (when your computer is in the tablet mode) Close the current app.
Chapter 3. Explore your computer Manage power Use the information in this section to achieve the best balance between performance and power efficiency. Check the battery status The battery status icon or is in the Windows notification area. You can check the battery status, view the current power plan, and access battery settings quickly. Click the battery status icon to display the percentage of battery power remaining and change the power mode. A warning message is displayed when the battery is low.
Change settings in UEFI/BIOS setup utility This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility. What is UEFI/BIOS setup utility UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings. Open the UEFI/BIOS setup utility Step 1.
Password types You can set various types of passwords in the UEFI/BIOS setup utility. Password type Pre-requisite Usage Administrator password No You must enter it to start the setup utility. User password The administrator password must be set. You can use the user password to start the setup utility. Master hard disk password No You must enter it to start the operating system. User hard disk password The master hard disk password must be set.
If you remove the administrator password, the user password is also removed. Set user password You must set the administrator password before you can set the user password. The administrator of the setup utility might need to set a user password for use by others. Step 1. Open the UEFI/BIOS setup utility using the administrator password. Step 2. Select Security ➙ Set User Password and press Enter. Step 3. Enter a password string that contains only letters and numbers and then press Enter.
Step 2. Select Security. Step 3. Change or remove the hard disk password. To change or remove master password, select Change Master Password and press Enter. Note: If you remove the master hard disk password, the user hard disk password is also removed. To change user password, select Change User Password and press Enter. Note: The user hard disk password cannot be removed separately. Step 4. Select Exit ➙ Exit Saving Changes.
Step 1. In the Windows 10 search box, enter Create a restore point and select the matched result. Step 2. Select the System Protection tab and then select Create. Note: System protection must be turned on for the system drive (typically with drive letter C) before you can create restore points. Select a drive and then select Configure to turn on or disable system protection. Restore from a system restore point Step 1. In Windows 10 search box, enter Recovery and select the matched result. Step 2.
Note: For computers without a USB Type-A connector, you may need to purchase and use an adapter (USB Type-C to Type-A) to use a recovery drive. Step 2. On the Choose an option screen, select Troubleshoot. Step 3. Choose a recovery option. Select Advanced Options ➙ System Restore to restore your computer to a system restore point. Or select Recover from a drive to reset your computer.
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Chapter 4. Help and support Frequently asked questions How do I open the Control Panel? • Open the Start menu and select Windows System ➙ Control Panel. • Use Windows Search. How should I turn off my computer? Open the Start menu and select Power ➙ Shut down. How do I partition my storage drive? Refer to https://support.lenovo.com/solutions/ht503851 What should I do if my computer stops responding. Press and hold the power button until the computer turns off. Then restart the computer. 1.
Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions Visit https://support.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions • Open the Start menu and select Get Help or Tips. • Use Windows Search or the Cortana® personal assistant. Windows help information • Microsoft support Web site: https:// support.microsoft.
Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Record product information and problem details before you contact Lenovo.
Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services. Service availability and service name might vary by country or region.
Appendix A. Important safety information Safety notices This information can help you safely use your computer. Follow and retain all information included with your computer. The information in this document does not alter the terms of your purchase agreement or the Limited Warranty. For more information, see "Warranty Information" in the Safety and Warranty Guide that comes with your computer. Customer safety is important. Our products are developed to be safe and effective.
Protect yourself from the heat generated by the ac power adapter. When the ac power adapter is connected to an electrical outlet and your computer, it generates heat. Extended contact with your body, even through clothing, may cause a skin burn. • Do not place the ac power adapter in contact with any part of your body while it is in use. • Never use it to warm your body. • Do not wrap the cords around the ac power adapter while in use. Prevent your computer from getting wet.
Handle your computer gently. Do not drop, bump, scratch, twist, hit, vibrate, push, or place heavy objects on your computer, display, or external devices. Carry your computer carefully. • Use a quality carrying case that provides adequate cushioning and protection. • Do not pack your computer in a tightly packed suitcase or bag. • Before putting your computer in a carrying case, make sure that it is off, in sleep mode, or in hibernation mode.
• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are cracked, broken, or damaged. • Signs of overheating, smoke, sparks, or fire. • Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign substances on the battery. • A cracking, hissing, or popping sound, or strong odor that comes from the product.
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury, seek medical care immediately. Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types shall be used accordingly. Never wrap a power cord around a power adapter or other object.
Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a replacement.
General battery notice DANGER Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts. A battery other than the one specified by Lenovo, or a disassembled or modified battery is not covered by the warranty. Battery abuse or mishandling can cause overheating, liquid leakage, or an explosion. To avoid possible injury, follow these instructions: • Do not open, disassemble, or service any battery.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations. When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Swallowing the lithium coin-cell battery will cause choking or severe internal burns in just two hours and might even result in death. Keep batteries away from children.
Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and when batteries are charging. Notebook computers can generate a significant amount of heat due to their compact size. Always follow these basic precautions: • When your computer is turned on or the battery is charging, the base, the palm rest, and some other parts may become hot.
Electrical current safety information DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: • Do not use your computer during a lightning storm. • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. • Connect properly wired outlets to any equipment that will be attached to this product.
Liquid crystal display (LCD) notice CAUTION: The liquid crystal display (LCD) is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; if any symptoms are present after washing, get medical care.
Glass parts notice CAUTION: Some parts of your product may be made of glass. This glass could break if the product is dropped on a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it. Stop using your product until the glass is replaced by trained service personnel. Static electricity prevention Static electricity, although harmless to you, can seriously damage computer components and options. Improper handling of static-sensitive parts can damage the part.
Appendix B. Accessibility and ergonomic information This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience. You also can get the most up-to-date accessibility information from the following Web site: https://www.
keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify. • Personalized keyboard Adjust keyboard settings to make your keyboard easier to use.
– Change the size of all the items on your screen. 1. Right-click a blank area on the desktop and then click Display settings ➙ Display. 2. Change the item size by following the on-screen instructions. For some applications, your configuration might not take effect until you sign out and then sign in again. – Change the size of the items on a Web page. Press and hold Ctrl, and then press the plus-sign key (+) to enlarge or the minus-sign key (–) to reduce the text size.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to 30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the brightness control keys to adjust display brightness. Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Note: Selected Lenovo computers are low blue-light certified. These computers are tested with night light turned on and color temperature set to the default value of 48. Appendix B.
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Appendix C. Compliance information This appendix provides the various compliance statements for Lenovo products. Radio frequency compliance statements Computer models equipped with wireless communications comply with the radio frequency and safety standards of any country or region in which it has been approved for wireless use. Besides this document, ensure that you read the Regulatory Notice for your country or region before using the wireless devices contained in your computer.
Brazil Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência em sistemas devidamente autorizados. This equipment is not protected against harmful interference and may not cause interference with duly authorized systems.
Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e-waste regulations (for example, the European WEEE Directive, India E-Waste Management Rules). Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment (WEEE). These regulations determine the framework for the return and recycling of used appliances as applicable within each geography.
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances. To properly dispose of disused components, such as a printed circuit board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC concerning batteries and accumulators and waste batteries and accumulators. The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union.
Battery recycling information for Taiwan Battery recycling information for the United States and Canada RoHS compliance statements Lenovo is committed to protecting the environment. An important priority for Lenovo is the implementation of RoHS (Restriction of Hazardous Substances) requirements globally. Lenovo meets all the RoHS requirements currently in effect. This section provides RoHS compliance statements by countries or regions. See https://www.lenovo.
Table 1.
單元Unit 限用物質及其化學符號 Restricted substances and its chemical symbols 鉛Lead (Pb) 汞 Mercury (Hg) 鎘 Cadmium (Cd) 六價鉻 Hexavalent chromium (Cr +6) 多溴聯苯 Polybrominated biphenyls (PBB) 多溴二苯醚 Polybrominated diphenyl ethers (PBDE) 機械部件 - ○ ○ ○ ○ ○ 顯示螢幕 - ○ ○ ○ ○ ○ 電源供應器 - ○ ○ ○ ○ ○ 儲存裝置 - ○ ○ ○ ○ ○ 輸入裝置 - ○ ○ ○ ○ ○ 配件 - ○ ○ ○ ○ ○ 備考1. “超出0.1 wt %”及“超出0.01 wt %”係指限用物質之百分比含量超出百分比含量基準值。 Note 1："Exceeding 0.1 wt %" and "exceeding 0.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
German Class B compliance statement Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EUMitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben.
Lenovo product service information for Taiwan Taiwan precautionary vision statement 警語：使用過度恐傷害視力 注意事項： • 使用30分鐘請休息10分鐘。 • 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。 Supplemental information for the Eurasian Union Назначение персональный компьютер для личного и служебного использования, для передачи данных, с поддержкой различных профилей подключения (Wi-Fi, Bluetooth и пр.).
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices. Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program requirements for computers as prescribed by the U.S. Environmental Protection Agency.
Appendix D. Notices and trademarks Notices Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult your local Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used.
Any performance data contained herein was determined in a controlled environment. Therefore, the result obtained in other operating environments may vary significantly. Some measurements may have been made on development-level systems and there is no guarantee that these measurements will be the same on generally available systems. Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary.
