User Manual www.samsung.
Table of contents Getting started 3 About this manual 7 Layout 13 Turning the computer on 33 Touchpad 36 Fingerprint recognition 55 Samsung PC Help (Self-help application) 56 Samsung PC Cleaner 39 Memory card slot 41 External display and off 43 Wireless LAN Settings & Upgrade 15 Unlocking the screen 45 Bluetooth 57 LCD brightness 15 Windows 47 Thunderbolt™ 3 (optional) 59 Volume 60 BIOS (Setup utility) 66 Battery Basics 17 Using the computer as a tablet 19 Applicatio
Getting started • This user manual describes procedures for using the touchpad, mouse and touch screen. Instructions for using the touch screen are for models with the touch screen feature. • Images and screenshots are those of the representative model of the series and may differ in appearance from the actual product. About this manual • Content may differ from the final product and is subject to change without prior notice. For the latest version of the manual, refer to the Samsung website, www.
Getting started Instructional icons and expressions Copyright Warning: situations that could cause injury to yourself or others Copyright © 2019 Samsung Electronics Caution: situations that could cause damage to the computer or other equipment No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system, without the prior written perm
Getting started • Intel and Core are trademarks or registered trademarks of the Intel Corporation. • HDMI, the HDMI logo, and the term High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • Microsoft, MS-DOS, and Windows are trademarks or registered trademarks of the Microsoft Corporation. • Thunderbolt and the Thunderbolt logo are trademarks of Intel Corporation in the U.S. and/or other countries.
Getting started Data precautions Product capacity representation Samsung Electronics shall not be liable for any data loss. Please take care to avoid losing any important data and back up your data to prevent any such data loss. Storage capacity representation The capacity of the storage device (HDD, SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes.
Getting started Layout • Features or options may differ depending on the model. • The items marked as optional may not be provided or may be provided in different locations. • Since some space on the SSD is reserved for system recovery and operations, the available space on the SSD may be less than the actual capacity. • Images and screenshots may differ from the actual appearance of the product.
Getting started Front view Number/Name 1 Microphone 2 Camera indicator light 3 Camera 4 LCD/Touch screen (optional) 5 Operating status LED and Illumination sensor (optional) 6 7 Keyboard Touchpad Description • You can use the built-in microphone. • This indicates the camera operating status. • Using this camera, you can take still pictures and record video. • The screen’s images are displayed here. • Recognizes touch interactions (Only for touch screen models).
Getting started Operating status LED and Illumination sensor Number/Name Operating status LED Description • Shows the operating status of the computer. – – Red: Charging – – Green: Fully charged – – Blue: Turned on • The sensor detects the ambient light. Illumination sensor (optional) • If the ambient light level becomes too low, the computer’s backlight will automatically turn on. • If there is sufficient ambient lighting, the computer’s backlight will automatically turn off.
Getting started Right view Number/Name Memory card slot 1 2 Power button/ Fingerprint recognition sensor 3 USB-C™ port Description • Insert a memory card into the slot. • Turns the computer on and off. • The fingerprint recognition sensor recognizes fingerprints. You can unlock the screen with your fingerprint. • This port allows the USB PD AC adapter to be used to supply power to the computer. It can also be used to charge USB-C devices or to connect external display devices.
Getting started Left view The charging feature of the USB-C™ port or Thunderbolt™ 3 port Charging the computer 1 Number/Name DC jack Thunderbolt™ 3 port (optional) Connect an external power supply (sold separately) to the USB-C™ port or Thunderbolt™ 3 port to use it as the auxiliary power or charge the computer. 2 Use an external power supply (sold separately) with a rating level higher than 10 W (5 V, 2 A) that supports USB-C™ or USB BC 1.2.
Getting started Bottom view Number/Name 1 2 Description • Provides power to the computer when not connected to an AC adapter. Internal battery • To remove or replace the internal battery, take it to a Samsung Service Center. You will be charged for this service. Speaker • Sound is emitted from the speakers. 2 If the case on the bottom of the device is replaced, the laser-carved model name, serial number, and various logos will not be displayed anymore.
Getting started 3 Turning the computer on and off Fully charge the battery using the AC adapter before using the computer for the first time. The computer turns on automatically when the LCD panel is opened. If the computer does not turn on automatically, press the Power button. Turning the computer on 1 2 Before turning on the computer, check that the battery is charged and charge it if necessary. Open the LCD panel.
Getting started About Windows Activation Turning the computer off When you turn the computer on for the first time, the Windows activation screen appears. 1 2 Follow the activation procedures according to the instructions on the screen to use the computer. Select the Start button ( Select ). → Shut down. The computer’s date and time may be incorrect when you turn it on for the first time. They may also be incorrect if the battery has been fully discharged or removed.
Getting started Unlocking the screen Windows To unlock the lock screen, do one of the following: Microsoft Windows is an operating system that is used to control a computer. • Touch screen: Swipe upwards from the bottom of the screen. • Images and available features may differ depending on the model and operating system. • Mouse: Click the lock screen. • Keyboard: Press any key. • This manual is designed for Windows 10 and content may differ depending on the OS version.
Getting started 2 Configuring the Windows Settings You can configure the basic system settings, such as installing or uninstalling apps and managing accounts, on the Windows Settings screen. Select the Start button ( )→ When the action center panel appears, select a message to check it. . Then, select an option you want to change after the Windows Settings screen appears. You can also configure the settings from the Control Panel like previous OS versions.
Basics Using the computer as a tablet When the LCD panel is tilted past the transition point • The keyboard and touchpad will automatically be locked and will not function. But, during processes that start before Windows operation, such as the BIOS setup or DOS, the keyboard and touchpad will not be locked. You can use the computer as a tablet by folding the LCD panel behind the keyboard. 1 Open the LCD panel and rotate it away from the keyboard until it touches the bottom side of the computer.
Basics 2 • When you rotate the LCD panel back to the normal position, a mode switch confirmation message will appear. Select Yes to switch the computer’s display to desktop mode. A mode switch confirmation message will appear when the LCD panel is tilted past the transition point. Select Yes to switch the computer’s display to tablet mode. • When the screen is turned off while using the computer as a tablet, touch the screen to unlock it.
Basics Using the Active Pen (optional) Name Active Pen Active Pen nib Top part of the button Top part of the button Active Pen nib Bottom part of the button Bottom part of the button 19 Functions • Use the Active Pen to write, draw, or perform touch actions on the screen. Hover the Active Pen over items on the screen to access additional Active Pen features, such as the Air view feature.
Basics Inserting a battery into the Active Pen Using the Active Pen button 1 2 Remove the top part of the Active Pen. Pressing the top part of the button Slide the battery so that the (+) polarity is at the bottom, and then turn the top of the Active Pen again. If you select a folder or file while holding down the top part of the Active Pen button, the shortcut menu of the program is displayed along with the right mouse button function.
Basics • Do not reuse old nibs. Doing so may cause the Active Pen to malfunction. Replacing the Active Pen nib If the nib is dull, replace it with a new one. 1 2 • Do not press the nib excessively when inserting the nib into the Active Pen. Firmly hold the nib with your fingernails or tweezers and remove it. • Do not insert the round end of the nib into the Active Pen. Doing so may cause damage to the Active Pen or your device. Insert a new nib into the Active Pen.
Basics 2 Samsung Notes Introduction Write or draw with pens. Create notes by entering text from the keyboard or by writing or drawing on the screen with the S Pen. You can also insert images or voice recordings into your notes. Creating notes 1 Select the Start button ( ) → Samsung Notes → Select an input method from the toolbar at the top of the screen and compose a note. . You can also open the Air command panel and select the Create note shortcut. 3 22 Enter text using the keyboard.
Basics Composing notes in handwriting mode Using the line eraser On the note composer screen, select Pen to write or draw with the S Pen. When you want to erase handwriting from a note, tap and select an area to erase. Alternatively, select an area while pressing and holding the S Pen button. Selection mode Eraser mode To change the eraser type, tap once more. • Erase line by line: Erase the line you select. Undo • Erase touched area: Erase only the area you select.
Basics 3 Editing handwritten notes Edit the input using the available options. Edit handwritten notes using various editing options, such as cutting, moving, resizing, or transforming. • Cut: Cut out the input. To paste it to another location, select and hold the location, and then select Paste. 1 • Copy: Copy the input. To paste it to another location, select and hold the location, and then select Paste. 2 If a note contains handwriting, select .
Basics Painting with brushes Inserting voice recordings into a note On the note composer screen, select Brush to paint with various brushes. On the note composer screen, tap Voice to make a voice recording. Tap to stop recording. The voice recording will be inserted into your note. When you are finished, select Done to insert your painting into the note. Eraser mode Change the brush color. Brush settings Deleting notes Undo 1 Redo Insert the painting into the note.
Basics Touch screen (optional) Double-tapping To open files or items, double-tap the touch screen. Use your fingers on the touch screen to perform actions. Touch screen gestures Tapping To select menus, options, or applications, tap the touch screen. Tapping and holding (right-clicking) To use additional options of an item, tap and hold it on the touch screen.
Basics Dragging Spreading and pinching To move an item to another location, tap and hold it, and then drag it on the touch screen to the desired location. To zoom in, spread two fingers apart on an image or text. Pinch to zoom out. Scrolling To scroll up, down, left, or right, swipe on the touch screen.
Basics • Do not subject the touch screen to severe impacts or press it with sharp objects. Doing so may damage the touch screen. • Leaving the touch screen idle for extended periods may result in afterimages (screen burn-in) or ghosting. Turn off the touch screen when you are not using the computer. • Do not allow the touch screen to come into contact with other electrical devices. Electrostatic discharges can cause the touch screen to malfunction.
Basics Entering text • : Standard Qwerty keyboard Use the on-screen keyboard to enter text. To open the on-screen keyboard, select on the taskbar. • Some languages are not supported by the virtual keyboard. To enter text, change the input language to one of the supported languages. • When using the computer for extended periods, it is recommended to enter text with the physical keyboard. Number • Delete a preceding character. • The on-screen keyboard is only available in tablet → Tablet mode.
Basics Entering uppercase Copying and pasting Select 1 2 3 4 before entering a character. For all caps, tap it twice. Changing language keyboards → Add keyboards to enter text in other languages. Select → Add a language → a language. Then, select and select a language. Handwriting → Select input field. , and then write a word in the on-screen text Handwriting is not supported for some languages. 30 Tap and drag your finger across text to select it. Tap and hold the text to display the options.
Basics Keyboard Enter text or access computer functions with the keyboard. • Images and available features may differ depending on the model and operating system. • The keyboard layout may differ depending on the country. The hot keys will be mainly explained in this manual. Using hot keys • Press the Fn Lock key. When the Fn Lock key LED turns on, press a hot key. To use keyboard hot keys, do one of the following: • Press and hold the Fn key and press a hot key.
Basics Hot key functions Key/Icon F1 F2 F3 F4 F5 F6 F7 F8 Description • Samsung Settings: Launch the Samsung Settings application. Key/Icon F9 • Screen brightness control: Adjust the brightness of the display. F10 • LCD/External monitor: Switch between the LCD and an external display device when an external display device is connected to the computer. • Touchpad: Turn the touchpad function on or off. • Mute: Mute or unmute the audio.
Basics Touchpad Clicking Tap the touchpad or press the left touchpad button. Use the touchpad to move the cursor or select an item. The left and right buttons of the touchpad act the same as the left and right buttons of a mouse. Tap • Use the touchpad only with fingers. The touchpad will not recognize actions of other objects. or Click • Images and the touchpad layout may differ depending on the model.
Basics Gesture functions Right-clicking This function enables right-clicking. Swiping To right-click an item, press the right touchpad button. To scroll up, down, left or right to a desired location, swipe with two fingers on the touchpad. Click or Dragging To move an icon or an app tile to a desired location, press and hold it and then drag it to the target position with the left touchpad button pressed. Pinching To zoom in, spread two fingers apart while viewing a website, map, or image.
Basics Configuring touchpad gestures Touchpad lock Configure touchpad gestures to use the touchpad more efficiently. Press and hold the Fn key and press the F5 key to lock the touchpad. Select the Start button ( desired options. )→ → Devices → Touchpad → + Some options in the touchpad settings may not be available depending on the model.
Basics 2 3 4 Fingerprint recognition You can unlock the screen using your fingerprint rather than entering a password. Registering your fingerprint 5 Create a Password and PIN first to use the fingerprint scan feature. 1 Select the Start button ( options. )→ → Accounts → Sign-in 36 Select Add under Password to create a password. Select Add under PIN to create a PIN number. Select Set up under Fingerprint to start the fingerprint registration. Select Get started on the Windows Hello setup window.
Basics 6 7 Enter your PIN in the Making sure it’s you window. Repeatedly lift and rest your finger on the fingerprint recognition sensor until setup is complete. The fingerprint recognition sensor’s location may vary depending on the model. 8 37 Fingerprint registration is complete. If you want to add another fingerprint, select Add another.
Basics Removing the fingerprint 1 2 Select the Start button ( options. )→ For better fingerprint recognition • Prevent the fingerprint recognition sensor from being scratched or damaged by metal objects, such as coins, keys, and necklaces. → Accounts → Sign-in • Ensure that the fingerprint recognition sensor and your fingers are clean and dry. Select Remove under Fingerprint. The fingerprint will be removed.
Basics • Some memory cards may not be fully compatible with the computer. Using an incompatible card may damage the computer or the memory card, or corrupt the data stored in it. Memory card slot Use a memory card to transfer data to other devices. You can use data stored on your device, such as digital cameras, smartphones, or tablets, on your computer, or you can take your saved data to another device. • Use caution to insert the memory card in the proper direction.
Basics Inserting a memory card Removing a memory card 1 Press the memory card until it clicks. When the memory card comes out, grasp the card and pull it out of the slot. 2 If there is a cover in the memory card slot or a dummy card, remove it. Formatting a memory card Insert a memory card into the memory card slot in the proper direction. Before using the memory card for the first time, you should format the memory card to remove unwanted data.
Basics 3 External display Select Start. • To use a memory card to exchange data with a digital device, formatting the data with the digital device is recommended. Connecting the computer to an external display device can be useful for presentations or when watching a movie. The cables and adapters required to connect an external display are sold separately. The computer supports USB-C™ display cables.
Basics 3 4 Connecting to a display 1 2 Connect the cable to the USB-C™ port or the Thunderbolt™ 3 port of the computer. 5 6 Connect the other end of the cable to the HDMI port of the external display. USB-C™ port or Thunderbolt™ 3 port HDMI port Connect the power cord to the external display. Turn on the display and change its display mode to one that supports an external input. Press and hold the Fn key and press the F4 key. Select a mode.
Basics Wireless LAN Connecting to a Wi-Fi network Connect the computer to a wireless network to use the Internet. 1 The descriptions below are for computer models with a Wireless LAN card or device. A Wireless LAN device is optional. The pictures in this manual may differ from the actual product depending on the wireless LAN device model.
Basics 2 Deactivating the Wi-Fi feature Select a network from the list of detected wireless networks and select Connect automatically → Connect. When you are not using the Wi-Fi feature, turn it off to save battery power. 1 2 3 Select on the taskbar. Select Wi-Fi. The Wi-Fi feature is deactivated. Enter a password, if necessary, and select Next. Once the computer has been connected to a wireless network, it will attempt to connect to it automatically when it is available.
Basics Bluetooth Pairing with other Bluetooth devices Use Bluetooth to listen to music or exchange data or media files with other Bluetooth-enabled devices. 1 2 • Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth. Select on the taskbar. Check if the Bluetooth feature is on. • Always ensure that you share and receive data with devices that are trusted and properly secured.
Basics 4 Unpairing Bluetooth devices Select Bluetooth to select a device you want to add and finish pairing. 1 2 Select the Start button ( )→ → Devices. Your computer will display the paired devices. Select the device to unpair from your computer and select Remove device → Yes. The connection to the Bluetooth device will be disconnected.
Basics 3 Thunderbolt™ 3 (optional) You can use Thunderbolt™ 3 devices or share files and printers by connecting two computers that support Thunderbolt™ 3. The following screen is an example of selecting Turn on network discovery and Turn on file and printer sharing. Using Thunderbolt™ 3 devices Connect the Thunderbolt™ 3 device to the Thunderbolt™ 3 port.
Basics 4 On the main computer’s Desktop, select the icon for the connected computer to access the folder being shared. If the computer does not properly scan your Thunderbolt™ 3 device after connecting it After removing a Thunderbolt™ 3 device, you can connect a new Thunderbolt™ device after a few seconds. Your computer may fail to recognize a device connected immediately after removing the previous device.
Applications Using applications • Images and features may differ depending on the model and the application version. • Some applications may not be supported depending on the model. • Applications that are provided by Samsung can be installed from Samsung Update. • Third-party software related services For descriptions about and service requests for third-party applications, please contact the relevant manufacturer.
Applications Samsung Settings Menu Description Samsung Settings, a Samsung-integrated settings application, offers various settings functions. System • Set system settings. Power management • Set power-related settings. Network • Set network functions and settings. • Set the screen brightness and color. Images and features may differ depending on the model and the application version. 1 2 Select the Start button ( Display ) → Samsung Settings.
Applications 2 Samsung Security Create a privacy folder to hide private files on your computer from other users. Also, you can set the various privacy protection feature such as the secret screen feature or blocking recording feature. 3 4 Using the privacy folder Set a folder as the privacy folder and hide private files in your computer from other users. To set the privacy folder, you need a password set up for Windows. Select the Inactive switch, and enter your password, then select OK.
Applications 3 Deactivating the privacy folder Press and hold the privacy folder. key and press the F12 key to hide the • Dark Screen Effect: Make the window black. • Opacity Effect: Make the window transparent. Alternatively, select the Start button ( ) → Samsung → Samsung Security → Privacy Folder and select the Active switch. Using the secret screen The privacy folder will not appear in the File Explorer. Press and hold the secret screen.
Applications 3 Samsung Update Install and update Samsung applications and drivers on the computer easily and conveniently. This application enables the user to search for or download the BIOS, drivers, and applications over the Internet. Keep the computer performing better and more stably with Samsung Update. The items will be updated. • To check for available updates, the computer must be connected to the Internet. • Only applications that have been installed with this application can be updated.
Applications 2 Online Support (S Service) A service associate can resolve any problems you have with your computer using the online chat and remote control program. You can receive the help when you are having trouble using Samsung software. Select Online Support (S Service) on the main page. Enter the Contents and select Request. Online Support (S Service) You can access the online service for free for a certain period of time after purchasing your computer.
Applications Samsung PC Help (Self-help application) Installing Samsung PC Help 1 Use Samsung PC Help to access help-related content for Samsung computers from a smartphone. 2 Watch the Samsung PC Help videos to become familiar with new functions or to find solutions to problems. On a smartphone, tap Play Store and search for Samsung PC Help. Tap INSTALL → ACCEPT to complete the setup. Using Samsung PC Help • For more information, visit www.samsungpchelp.com.
Applications Samsung PC Cleaner You can check the apps, services, and disk usage information of your computer with Samsung PC Cleaner. It also maintains the system performance by removing unnecessary programs and files. Select the Start button ( ) → Samsung PC Cleaner.
Settings & Upgrade Controlling brightness using the taskbar On the taskbar, select brightness. → . You can adjust the level of LCD brightness Adjust the LCD brightness to reduce eye strain and save power. Controlling brightness using the keyboard • To dim the LCD screen, press and hold the Fn key and press the F2 key. + • The LCD screen is automatically set to the brightest level when the AC adapter is connected. The LCD screen automatically becomes dimmer when the AC adapter is disconnected.
Settings & Upgrade 2 Changing display mode • Auto mode: Optimizes the screen automatically for the currently running program. Select the optimal screen settings based on your activity. Some options may not be available depending on the model. 1 Select the Start button ( Select Display → Display color, and then select an option. • Dynamic: Makes scenes more vivid and clear. • Standard: Appropriate for normal environments and convenient for most situations. ) → Samsung Settings.
Settings & Upgrade Volume • To mute or unmute the volume, press and hold the Fn key and press the F6 key. Adjust the system volume or sound volume when playing music or video. + Controlling volume using the keyboard • To turn down the volume, press and hold the Fn key and press the F7 key. Controlling volume using the taskbar + 1 2 Select on the taskbar. Drag the adjustment bar to the desired volume. • To turn up the volume, press and hold the Fn key and press the F8 key.
Settings & Upgrade BIOS (Setup utility) Entering the BIOS screen Define a boot password, change the boot priority, or configure the installed chipsets. 1 2 • Incorrect settings may cause the system to malfunction or crash. Turn on the computer. Before the Samsung logo appears, press the F2 key several times. • The BIOS setup screens, menus, and items may appear differently depending on the model and BIOS version.
Settings & Upgrade The BIOS screen Number Name The BIOS setup screen appears as shown below. • Setup items You can change BIOS settings using the keyboard or mouse. • Setup tools – – Help: View the help for BIOS set up. – – Default: Return to the default settings. – – Restore: Cancel changes. – – Save: Save settings. – – Exit: Exit BIOS setup. • Help • Setup menu – – SysInfo: View the basic specifications of the computer. – – Advanced: Configure the chipsets and additional functions.
Settings & Upgrade Boot password Setting passwords Setting a password with the BIOS enhances protection against viruses and hacking attacks. There are three password settings available: Supervisor Password, User Password, and HDD Password. • Supervisor Password (low security level): This password is required when turning on the computer or entering the BIOS setup. • Do not forget your password or expose it to others.
Settings & Upgrade 5 Setting a boot password 1 2 3 4 Turn on the computer. 6 7 Before the Samsung logo appears, press the F2 key several times. Enter a password and select Ok. The password can be up to 20 characters. Enter the password again to confirm it and select Ok. Select Save → Ok to save and restart. • To enable the Password On Boot option, set a Supervisor Password and enter the password when starting up the computer. Access the Security menu.
Settings & Upgrade Removing a password Boot priority 1 2 Change the boot priority from the BIOS setup. 3 4 5 6 7 Turn on the computer. 1 2 Before the Samsung logo appears, press the F2 key several times. Access the Security menu. 3 4 5 6 7 Select a password type (Supervisor Password, User Password, or HDD Password). Enter the current password and select Ok. Without entering any characters, select Ok → Ok. Select Save → Ok to save and restart.
Settings & Upgrade 3 Using the Battery Calibration Function When charging/discharging the battery repeatedly for a short time only, the battery usage time may be reduced by the difference between the actual battery charge and the remaining charge display. In this case, the actual battery charge and the remaining charge display will be the same by discharging the battery completely using the Battery Calibration function, and then recharging it again.
Settings & Upgrade Battery Charging the battery Fully charge the battery using the AC adapter before using the computer for the first time. 1 Connect the AC adapter to the Thunderbolt™ 3 or the USB-C™ port of the computer. • Use only Samsung-approved AC adapters, batteries, and cables. Unapproved adapters or cables can cause the battery to explode or damage the computer. • Incorrectly connecting the charger may cause serious damage to the computer. • This computer is equipped with an internal battery.
Settings & Upgrade 3 Battery status When the battery is fully charged, the operating status LED turns green. Disconnect the AC adapter from the computer. Move the cursor over the battery icon on the taskbar to view the current battery charge. Viewing the current battery charge when the computer is turned off Connect or disconnect the AC adapter from the computer to view the current battery charge when the computer is turned off.
Settings & Upgrade Saving battery power On the taskbar, select When battery expiration is imminent Batteries are consumable parts and the remaining battery life is currently low. Continued use may result in charge or discharge failures. Whether or not batteries can be used is determined based on safety evaluations. Please replace it with a new battery (genuine) to prevent data loss and ensure safe usage. → Battery saver. Battery saver mode is activated.
Troubleshooting • The Samsung Recovery application may not be provided in models with less than 64 GB of storage. If you cannot access the Samsung Recovery application, refer to Windows recovery function. • Some functions may differ or may be unavailable depending on the version. Refer to the application’s help information.
Troubleshooting 2 Recovering to factory default You can restore the computer to its factory default settings. If necessary, back up important data to an external storage device before restoring the system. See Backing up data. 1 When the computer starts Windows: Select the Start button ( ) → Samsung Recovery. When the computer does not start Windows: Turn on the computer and press the F4 key several times before the Samsung logo appears. 70 Select Computer factory reset → Start factory reset.
Troubleshooting 2 Backing up data • When backing up to an external storage device, connect the device to the computer and then select the external drive. Back up important data to an alternate internal drive or an external storage device regularly to prevent data loss. Backing up the current system 3 You can back up the factory default system or current system to an alternate internal drive or an external storage device. 1 Select the Start button ( up computer.
Troubleshooting 3 4 Recovering after a backup Select a backup point saved on an alternate internal drive or an external storage device to recover the computer to that point. 1 2 Select Backup and restore management. Select Restore of the data you want to recover → Start restore. When backing up to an external storage device, connect the device to the computer. Select the Start button ( ) → Samsung Recovery. 5 72 Follow the on-screen instructions to complete data recovery.
Troubleshooting 4 Copying the drive (making a disk image) To replace the drive, move the data to the new drive by making a disk image. The new drive must be large enough to hold the data from the current drive. Purchase an external hard drive connector separately to connect the new drive to the computer. When Windows is installed on a non-user replaceable disk, such as an eMMC, you cannot copy the drive. 1 2 3 Connect the new drive to the computer with an external hard drive connector.
Troubleshooting Windows recovery function Q&A If the Samsung Recovery application is not supported by the computer, reinstall Windows using the recovery function of Windows. When experiencing problems with the computer, try these solutions. Windows Reinstalling Windows will erase all data saved on the computer. Back up application and personal data to an external storage device before reinstalling Windows. 1 2 3 Select the Start button ( Recovery.
Troubleshooting Samsung Recovery Why is the capacity representation of the hard disk drive (HDD) in Windows different from the product specifications? What is a Recovery Area? The capacity of the storage device (HDD or SSD) of the manufacturer is calculated assuming that 1 KB = 1,000 Bytes. However, the operating system (Windows) calculates the storage device capacity assuming that 1 KB = 1,024 Bytes, and therefore the capacity representation of the HDD in Windows is smaller than the actual capacity.
Troubleshooting Miscellaneous What is a recovery image? This refers to the operating system, drivers, and software that are converted to a data image. It is required to recover the computer and is embedded in the computer’s HDD. However, this is not provided for storage devices where the capacity is less than 64 GB, due to their small capacities. The computer does not turn on automatically when the LCD panel is opened. To turn on the computer, the LCD panel should be opened greater than a certain angle.
Appendix • Optional components may not be provided or different components may be provided depending on the model. • The system specifications are subject to change without notice. Product specifications • The Storage device capacity of a computer in which Samsung Recovery is installed, is smaller than the product specification. The system specifications may differ depending on the derived model. For detailed system specifications, refer to the product catalog.
Appendix Ergonomic tips • Use an adjustable chair with firm, comfortable support. • Adjust the height of your chair so that thighs are horizontal to the floor and feet are flat on the floor. Maintaining the proper posture during computer use is very important to prevent physical injury. Improper or prolonged keyboard use may result in repetitive strain injury. Viewing the monitor screen for extended periods of time may result in eye strain.
Appendix Arms and hands • When using the keyboard and touchpad, the shoulders should be relaxed. The upper arm and forearm should form an angle that is slightly greater than a right angle, with the wrist and hand in almost a straight line. • Use a light touch when typing or using the touchpad and keep the hands and fingers relaxed. Avoid rolling the thumbs under your palms or supporting the wrists on the desk while typing. • Use an external keyboard and mouse when using the computer for long periods.
Appendix Eye position and display illumination Hearing and volume control cm 50 VOLUME Check your volume! • Ensure that the volume is not too loud before using the headset or earpiece. Excessive exposure to loud sounds can cause hearing damage. • Position the screen at least 50 cm away from your eyes. • Adjust the height of the screen so that its top edge is equal to or just below the level of your eyes. • Avoid setting the screen’s brightness settings excessively high.
Appendix Operating conditions • If anyone related to you has experienced seizures or blackouts while using a similar product, consult a physician before using the computer. • Take at least a 10 minute break every hour. • Avoid using the computer in dark locations. Use the computer with as much ambient light as you would when reading a book. • If you feel discomfort, such as a muscle spasm, or disoriented, stop using the computer immediately and consult a physician.
Appendix Safety precautions Power related For your safety and security and to prevent damage, carefully read the following safety instructions. This ’Safety precautions’ relate to computer use. Some of the content may be not applicable to your computer. Handle the power cord with care. • Do not touch with wet hands. • Do not use a damaged power cord. • Do not overload a multi-outlet or an extension cord beyond the specified voltage/current capacity.
Appendix Use only properly earthed electric sockets or extension cords. Battery usage related Unearthed electric sockets or extension cords may cause electric shock. Any connection to unearthed electric sockets or extension cords may produce an electric field from a current leak. Use manufacturer-approved batteries, chargers, accessories, and supplies. • Using generic batteries or chargers may shorten the life of your product or cause the computer to malfunction.
Appendix Usage related Replace a run-down battery with a new, Samsung-approved battery. Do not use the computer on heated floors or electric pads, or on beds, blankets, or cushions that block the ventilation of the computer. Dispose of worn-out batteries properly. • There is a danger of fire or explosion. • The battery disposal method may differ depending on your country and region. Dispose of the used battery in an appropriate way.
Appendix Before cleaning the computer, disconnect all the cables that are connected to the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Caution Failure to follow instructions marked with this symbol may result in minor physical injury or damage to the computer. Failure to do so may result in electric shock or fire. Installation related Keep the computer away from water or liquid.
Appendix Usage related Do not place or use the computer on slanted or vibrating surfaces. Failure to do so may result in computer malfunction or damage. Do not use the pen for unintended purposes, such as poking the body like eyes or ears and do not put it in your mouth. Do not place heavy objects on the product. Doing so may result in physical injury. This may cause a problem with the computer. In addition, the object may fall and cause injury or damage the computer.
Appendix Close the LCD panel only after checking if the notebook computer is turned off. Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers. The temperature may rise and it may cause deformation of the product. • The battery may leak. • Your device may overheat and cause a fire. Do not press the eject button while the CD-ROM drive is in operation. Do not use damaged or illegally modified CDs.
Appendix Do not use your computer in a hospital or on an aircraft that can be interfered with by radio frequency. Do not place your face close to the Optical Disc Drive tray when it is operating. There is a danger of injury due to an abrupt ejection. • Avoid using your computer within a 15 cm range of a pacemaker, if possible, as your computer can interfere with the pacemaker. Do not use the product if it is cracked or broken. Broken glass or acrylic could cause injury to your hands and face.
Appendix Upgrade Related Shut down the computer and disconnect all cables before disassembling the computer. For notebook computers that are supplied with an optional removable battery, disconnect the battery. Do not attempt to upgrade the computer, unless you are qualified. Otherwise, contact a Samsung Service Center or an authorized technician. Failure to do so may cause electric shock.
Appendix Storage and movement related Cautions on preventing data loss (hard disk management) Do not store the computer in an enclosed space, such as a computer bag, while it is running. Take care not to damage the data on a storage device. Failure to do so may result in fire. Completely shut down the computer before putting the computer into an enclosed space. • Subjecting the device to physical impacts may result in data loss.
Appendix LCD bad pixels Samsung observes strict specifications regarding the quality and reliability of the LCD. However, there is a small chance that a few pixels may be bad. A large number of bad pixels can cause problems with the display, but a small number of bad pixels does not generally affect computer performance.
Appendix Important safety information Setting up the system • Read and follow all instructions marked on the product and in the documentation before operating the system. Retain all safety and operating instructions for future use. Safety instructions The system is designed and tested to meet the latest standards for safety of information technology equipment.
Appendix • Ensure that the fan vents on the bottom of the casing are clear at all times. Do not place the computer on a soft surface, doing so will block the bottom vents. Care during use • Do not walk on the power cord or allow anything to rest on it. • Do not spill anything on the computer or its components. The best way to avoid spills is to not eat or drink near the computer or its components.
Appendix • Unplug the system from the wall outlet and contact a Samsung Service Center if: Operating instructions 1 – – The power cord or plug is damaged. – – Liquid has been spilled into the computer. – – The computer does not operate properly when the operating instructions are followed. 2 – – The computer was dropped or the casing is damaged. 3 – – The computer performance changes. 4 5 94 When installing and operating devices please refer to safety requirements in the user manual.
Appendix Replacement parts and accessories Battery disposal Do not put rechargeable batteries or products powered by non-removable rechargeable batteries in the garbage. Use only replacement parts and accessories recommended by manufacturer. Contact the Samsung Service Center for information on how to dispose of batteries that you cannot use or recharge any longer. Follow all local regulations when disposing of old batteries. To reduce the risk of fire, use only No.
Appendix • Laser Safety Note: Use of controls or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser beams, do not try to open the enclosure of a CD or DVD drive. Laser safety All systems equipped with CD or DVD drives comply with the appropriate safety standards, including IEC 60825-1.
Appendix Power cord requirements General requirements The power cord set (all plugs, cable and AC adapter plugs) you received with your computer meets the requirements for use in the country where you purchased your equipment. The requirements listed below are applicable to all countries: • All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.
Appendix Regulatory compliance statements The RF field strength of the wireless device or devices that may be embedded in the notebook are well below all international RF exposure limits as known at this time. Because the wireless devices (which may be embedded into the notebook) emit less energy than is allowed in radio frequency safety standards and recommendations, manufacturer believes these devices are safe for use.
Appendix • Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current aviation regulations require wireless devices to be turned off while traveling in an airplane. 802.11ABGN (also known as wireless Ethernet or Wi-Fi) and Bluetooth communication devices are examples of devices that provide wireless communication. • Every country has different restrictions on the use of wireless devices.
Appendix Explosive Device Proximity Warning United States of America Do not operate a portable transmitter (such as a wireless network device) near unshielded blasting caps or in an explosive environment unless the device has been modified to be qualified for such use. USA and Canada Safety Requirements and Notices Do not touch or move antenna while the unit is transmitting or receiving.
Appendix The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency. Any changes or modification to said product not expressly approved by Intel could void the user’s authority to operate this device. QA Lab America This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules.
Appendix Intentional emitter per FCC Part 15 If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user may find the following booklet helpful: “Something About Interference.” (If fitted with 2.4 G band or 5 G band) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in the notebook system.
Appendix Health and safety information Operation of this device is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. Exposure to Radio Frequency (RF) Signals Certification Information Wireless devices are not user serviceable. Do not modify them in any way. This product can contain an embedded radio transmitter and receiver.
Appendix For corresponding model only For body worn operation, this model meets the FCC RF exposure guidelines when used with Samsung accessory designated for this product. Non-compliance with the above restrictions may result in violation of FCC RF exposure guidelines. The Specific Absorption Rate (SAR) is a measure of the rate of absorption of RF energy by the human body expressed in units of watts per kilogram (W/kg). The FCC wireless devices to comply with a safety limit of 1.6 watts per kilogram (1.
Appendix Manufacturer information RTC caution CAUTION: Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the Manufacturer’s instruction. Samsung Electronics Co., Ltd. 129, Samsung-Ro, Yeongtong-Gu, Suwon-City, Gyeonggi-Do, 443-742, Korea Samsung Electronics Suzhou Computer Co., Ltd. No.
Appendix WEEE symbol information Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Correct disposal of this product (Waste Electrical & Electronic Equipment) Business users should contact their supplier and check the terms and conditions of the purchase contract.
Appendix USA only Correct disposal of batteries in this product This Perchlorate warning applies only to primary CR (Manganese Dioxide) Lithium coin cells in the product sold or distributed ONLY in California USA. “Perchlorate Material- special handling may apply, see www.dtsc.ca.gov/hazardouswaste/perchlorate.” Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/recyclingdirect or call, (877) 278-0799.
Appendix Samsung package Take-Back program In partnering with select recyclers, Samsung offers packaging take-back at no cost to you. Simply call the following number for the locations nearest you. CRT Processing, LLC (877) 278-0799 Kathy Severson – Logistics contact Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.
Some content may differ from the computer depending on the region, service provider, software version, or computer model, and is subject to change without prior notice. www.samsung.com English. 12/2018. Rev. 1.
