INSTRUCTION MANUAL 5.8 GHz Cordless Telephone with Caller ID & Visual Call Waiting with Digital Answering Machine manual-en-pm5851-re1.indd PM5851 PM5855 Dual Handset PM5857 Triple Handset PM5805 Expansion Handset The picture above depicts the dual handset model PM5855 Important Charge the handset battery for 12 continuous hours prior to first use.
TABLE OF CONTENTS INTRODUCTION............................................................................................... 5 GETTING STARTED......................................................................................... 6 Checking package contents ............................................................................ 6 Modular jack ................................................................................................ 6 Installation tips...........................................
TABLE OF CONTENTS * TONE key................................................................................................. 15 Handset locator (paging function) . ............................................................ 15 MUTE key................................................................................................... 15 Low battery warning . ................................................................................. 15 Voice mail indicator . ..........................................
Adjust the volume level............................................................................... 26 Setup the remote access code................................................................... 26 Remotely access the answering machine.................................................. 27 CHANGING THE BATTERY........................................................................... 28 POWER FAILURE...........................................................................................
INTRODUCTION Congratulations on your purchase of this PhoneMate cordless telephone. Your PhoneMate 5.8 GHz cordless telephone is a fine-quality home communications product. It is carefully designed and produced by a world leader of consumer and industrial electronic equipment. With proper maintenance and care, it will provide you with years of enjoyment and convenience. Main Features 5.8 GHz Technology Superior Range – The use of 5.
GETTING STARTED Checking package contents Make sure your package includes the items shown here. ON/OFF Base unit Handset Telephone line cord Charger (For Multi-handset version and expansion handset version) Belt clips Batteries AC Adaptors Some models such as PM5855 and PM5857, may contain multiple handsets, Belt Clips, Batteries and AC Adapters. Modular jack You need an RJ11 type modular phone jack.
Battery setup 1. 2. Remove the battery compartment cover on the handset, insert the battery, plug the cord into the jack (inside the compartment) and replace the cover. Set the handset RINGER switch to ON, and place handset in the base. Slide down the battery cover Place the battery in the slot Plug the wire into the jack Slide up the battery cover Connecting the base unit and charging the handset 1. 2. 3. Plug the AC adaptor into the power DC 9V jack on the back of the base.
Telephone line connection Once the handset battery is fully charged, connect the telephone line cord to the TEL LINE jack on the back of the base. Plug the other end into a telephone outlet. Tone/pulse setting 1. If you have Pulse (rotary) service, you will need to set the dial mode to pulse. If you have Touch-Tone service, do nothing as your phone has been set to Tone prior to shipment. If you do not know which type of service you have, contact your local telephone company. 2.
NAMES AND CONTROLS Handset 11. TALK key (also used to end a call) 1. Belt clip 2. REDIAL key 4. MEM (memory) key 12. MUTE/FORMAT key (MUTE/FORMAT/TRANSFER key) 5. CH (channel)/DEL key 13. Ringer switch 6. FLASH/PROG (program) key 14. CID/VOL (volume) up/down key 7. Charging contacts 15. Keypad (0-9) 8. Incoming call/in use LED 16. * TONE/EXIT key 9. Earpiece 17. # PAUSE key 10. LCD screen 18. Microphone 3. Headset jack manual-en-pm5851-re1.
NAMES AND CONTROLS Base Unit 6 7 1 ON/OFF 2 3 8 9 10 4 5 1. 2. 3. 4. 5. 6. LED line status and voice message indicator 7. 1 / 2 / 3: mailbox buttons 8. ERASE: delete messages 9. ANNOUNCE: outgoing message / : previous / next message ANS: power answering machine on / off TIME: time display MENU: display menu / confirm Microphone 10. / volume decrease / increase; select up / down Charger (For Multi-handset version and expansion handset version) 1 2 1. Handset Cradle 2.
INITIAL PROGRAMMING Before using this telephone, 4 initial settings must be completed on the handset: Language, Area code (this is required to use Caller ID service from your telephone company), Ringer tone, and Tone/Pulse setting. Language setting 1. Make sure the phone is OFF (not in TALK mode). 1 ENG 2 FRA 3 ESP ” shows on screen. 2. Press FLASH/PROG until “ 3. Press CID/VOL or , or the number keys (1 – 3) to select the desired language. 4. Press FLASH/PROG to store selection.
Resetting to default You can reset the phone programming to the initial factory default settings. The default settings are: Language English Area Code --Ringer Tone 1 Tone/Pulse Setting Tone 1. Make sure the phone is OFF (not in TALK mode). 2. Press FLASH/PROG repeatedly until “DEFAULT 1 NO” shows on screen. or , or the 1 or 2 keys to select your choice between “1 NO” 3. Press CID and “2 YES” for Default Settings” 4. Press FLASH/PROG again to confirm. You will hear a confirmation tone.
Making a call 1. Press TALK. Note: If handset is in the base cradle, remove it from base before pressing the TALK key. 2. Dial the phone number. Telephone Number Channel No. Call Timer Volume Level 3. Press TALK to end your call. Volume adjustment The VOLUME key adjusts the volume level of the earpiece. There are 4 volume levels. 1. Make sure the phone is in TALK mode. 2. Press the CID/VOL or key on the handset.
Pre-dialing (up to 32 digits) 1. Make sure the phone is OFF (not in TALK mode). 2. Enter the telephone number. The number is displayed as you enter it. 3. Press TALK. Note: Pressing *TONE will exit pre-dialing. Changing the pre-dial number 1. 2. 3. 4. Make sure the phone is OFF. Enter the telephone number. Press CH/DEL to delete digits one by one. Re-enter the number. Redialing 1. Make sure the phone is OFF. 2. Press TALK. 3. Press REDIAL to redial the last number (up to 32 digits).
* TONE key This feature enables Pulse service phone users to access touch-tone services offered by banks, credit card companies, etc. 1. 2. 3. 4. Dial the desired number. Press *TONE after your call is answered. Follow the voice instructions to complete your desired action. Hang up when finished. The phone returns to Pulse service. Handset locator (Paging function) This feature helps to locate a misplaced handset. 1. Press PAGE on the base, the screen shows “PAGING”.
Voice mail indicator When you subscribe to a voice mail service offered by your phone company, the phone alerts you when voice mail has been received. MESSAGE WAITING appears on screen for 60 seconds when a voice mail is received. The LED on the base flashes to indicate there is a voice mail waiting. After the voice mail has been reviewed, MSG WAITING OFF appears on screen, and the indicator stops flashing. Note: The indicator does not work with your answering machine.
Caller ID list The incoming caller information transmitted from the phone company is received by your phone between the first and second ring and stored in the Caller ID list. If you answer a call before the second ring the caller information may not be stored. When the Caller ID list memory is full, a new call automatically replaces the oldest call in memory. NEW appears on screen for calls received that have not been reviewed.
Storing Caller ID entries in the directory Before storing a caller ID number, make sure the number appears in proper digits for your dialing area. If not, change it using the MUTE/FORMAT key. For example, if the Caller ID number appears 1-416-222-5555 but it is not a long distance number, press MUTE/FORMAT until it shows 416-222-5555 (without 1). Note: If a specific memory entry is longer than 15 digits, the last 15 digits show on the screen. or key to select desired Caller ID entry. 1. Use the CID/VOL 2.
Deleting all entries 1. Make sure the phone is OFF (not in TALK mode). 2. Use the CID/VOL or keys to display any entry. 3. Press and hold CH/DEL, until “DELETE ALL?” shows on screen. 4. Press CH/DEL again to confirm. “NO CALLS” shows on screen. DIRECTORY You can store up to 10 names (up to 15 characters) and numbers (up to 24 digits) in the directory for quick dialing. If a number exceeds 24 digits, you can program it in parts, and then chain dial the number.
and not a pause. Each pause counts as 1 digit in the dialing sequence. Or you can store redial number in the directory by pressing REDIAL (Note If the redial number is longer than 24 digits, it cannot be stored into the memory.). 8. Press MEM again to store the number to memory. If you are replacing a number, “REPLACE MEMO?” shows on screen. Press MEM again to confirm, or press *TONE/EXIT to return to standby mode. 9. To view your directory, press MEM and use CID/VOL or or the number (0-9) to scroll.
Chain dialing from the directory Use this feature to make calls that require a sequence of numbers such as using a calling card for a frequently called long distance number. You can dial each part of the sequence from a different entry of the directory. The following example shows how you can use chain dialing to make a call through a long distance service: The Number for: Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1. 2. 3. 4.
1. In standby mode, press the mailbox button (1, 2 or 3) to select the desired mailbox. The voice prompt will announced the number of messages. 2. Then, the machine will play back the messages from the selected mailbox. 3. At any point during the message playback, press or to play the previous or next message. 4. Press MENU to finish and exit to standby mode. Note: • If there are no new messages the old messages will be played.
Record an announcement The default announcement played to incoming callers can be replaced by a personalized message (Outgoing Message 1). A second message (Outgoing Message 2) can be recorded for callers when the Announce only function is activated (for more information see Record the announce only message page 25). 1. In standby mode, press MENU then press ANNOUNCE. The voice prompt will say “Start recording after the beep” and a beep will sound to indicate recording has started. 2. Record your message.
View the menu options 1. Press MENU to enter the menu. The voice prompt will explain how to navigate through the menu. or to navigate to the desired submenu. The voice prompt will 2. Press announce the selected menu and the following will show on the display: • : Announce only • : Ring delay • : Remote access code • : Time • : Record memos or outgoing messages 3. Press MENU to enter and continue the setup of the option. The menu options are: manual-en-pm5851-re1.
Set announce only on/off When the Announce Only function is on, the machine will play a recorded outgoing message to callers but they will not be able to leave a message. 1. Press MENU. will display and the voice prompt will explain how to select submenus. 2. Press MENU again. The voice prompt will read the current setting: “Answer and record” or “Announce only”. 3. Press or to toggle between “Announce Only”( )and “Answer and record” ( ). 4. Press MENU to confirm and exit to standby mode.
3. Press or to set TS (Toll Saver: the call is answered after the short toll ring), 2, 4, 6 or 8 rings. 4. Press MENU to confirm and exit to standby mode. A beep will sound to indicate the setting is confirmed. Set the time 1. Press MENU, then press TIME. The voice prompt will read the current time and day and will be displayed. 2. The setting for day will flash. (01 indicates Monday, 02 Tuesday etc.) 3. Press or to change the setting. The voice prompt will announce the new value. 4.
4. Press MENU to confirm. Repeat steps 2 and 3 to set the other digits of the access code. When the four digits are defined, the voice prompt will confirm the access code set. 5. Press MENU to confirm and exit to standby mode. Note: The default remote access code is 0000. Remotely access the answering machine 1. Dial your number and wait for the answering machine to pick up. 2. While the announcement message is playing, dial # followed by the remote access code. 3.
CHANGING THE BATTERY Battery replacement and handling When the operating time becomes short even after a battery is recharged, please replace the battery. With normal usage, your battery should last about one year. For a replacement battery, please contact your place of purchase or www.phonemate.com Caution: • Use only the specified battery type (Ni-MH 3.6V, 600mAh). • Do not remove the battery from the handset to charge it. • Never throw the battery into a fire, disassemble it, or heat it.
HEADSET JACK AND BELT CLIP Headset connection (Headset not included) For hands free conversation, connect the headset (not included) to the HEADSET jack. The handset earpiece and microphone are disabled when the headset is connected. Press TALK to answer or place a call while using the headset. Belt clip installation • Attach the belt clip by inserting the sides of the belt clip into the slots. • Snap the ends of the belt clip into place.
LCD SCREEN MESSAGES The following indicators show the status of a message or of the phone. BLOCKED NUMBER/ NAME/CALLER TRANSFERRING.. EMPTY ERROR ENTER NAME ENTER TEL NUMBR DELETE ALL? DELETE? END OF LIST HANDSET 1 HANDSET 2 HANDSET 3 HANDSET 4 INCOMPLETE DATA MESSAGE WAITING NEW CALL NO CALLS NO DATA REPT UNKNOWN NUMBER/ NAME/CALLER PAGING RINGER=OFF manual-en-pm5851-re1.indd The person is calling from a number that has been blocked from transmission.
SOUND SIGNALS A long warbling tone Signals an incoming call Single Tone A key is pressed Three short beeps Error tone Two long beeps Confirmation tone One short beep and one long beep Page signal Three beeps every 2 seconds Transfer signal Two short beeps every 15 seconds Low battery warning TROUBLESHOOTING CALLER ID No display • Is battery fully charged? Try replacing the battery. • Make sure that the base is connected to a non-switched AC outlet.
• When you press a button from the keypad, you should hear the confirmation "beep" from the PM5851 or PM5855, and also the tone or pulse (depending on your dialling method) that actually dials the number. Try dialling more slowly and ensure you hear both of these sounds. If not try pressing the same number again. My handset(s) have static noise • Try re-registering the handset to the PM5851 base unit as described in the manual.
• Charge battery. • Make sure base is not plugged into an outlet with another household appliance. Phone beeps • Place handset in base for a minimum of 20 seconds to reset the security code. If that does not work, charge battery for 12 continuous hours. • Clean charging contacts on handset and base with a soft cloth or an eraser. • See solutions for No dial tone. • Replace battery.
Can’t receive or make phone calls • Check if the phone is set to the correct type of service, either Tone or Pulse • Check that the AC power adapter is plugged into a working AC power outlet. • Check all telephone cord connections or try another wall jack • Check to make sure that the Battery is properly installed and connected There are continuous short beeps instead of a dial tone when the handset is far from the base. • The beeps are a warning that you are too far away from the base.
Causes of poor reception • Aluminum siding. • Foil backing on insulation. • Heating ducts and other metal construction can shield radio signals. • You are too close to appliances such as microwaves, stoves, computers, etc. • Atmospheric conditions, such as strong storms. • Base is installed in the basement or lower floor of the house. • Base is plugged into an AC outlet with other electronic devices. • Baby monitor is using the same frequency. • Handset battery is low. • You are out of range of the base.
• • • Never use a strong cleaning agent or abrasive powder because this will damage the finish. Periodically clean the charge contacts on the handset and base with a clean pencil eraser. Retain the original packaging and your original sales receipt in case you need to ship the phone at a later date. MAXIMIZE BATTERY PERFORMANCE The freedom that your cordless telephone can offer is fully dependent on the performance of the rechargeable battery in the handset.
TECHNICAL INFORMATION REN Number: as a defect of the phone. The Ringer Equivalence Number (REN) assigned to each terminal’s device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface. 2. RANGE Because radio frequencies are used, the location of the base station can affect the operating range of the phone. Try several locations and choose the one that gives the clearest signal to the handset.
TECHNICAL INFORMATION NOTICE: be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications company cause to request that the user disconnect the equipment. Privacy of communications may not be ensured when using this telephone.
TECHNICAL INFORMATION number. The abbreviation, IC, before registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met. It does not imply that Industry Canada approved the equipment. FCC STATEMENT Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver.
CONSUMER INFORMATION This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: KT5W400BPM58XX. If requested, this number must be provided to the telephone company. US:KT5W400BPM58XX. The digits re-presented by 0.0B are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label].
Please follow instructions for repairing if needed (e.g. REPLACING THE BATTERY section); otherwise do not alter or repair any parts of the device except where specified. disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your tele- phone company or a qualified installer. Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information.
MANUFACTURER’S WARRANTY ORIGINAL RETAIL PURCHASER’ S RESPONSIBILITY STATUTORY WARRANTIES The above provisions do not preclude the operation of an applicable state or provincial statute which in certain circumstances may not allow some of the limitations and exclusions described in this warranty. Where any terms of this warranty are prohibited by such a statute, they shall be deemed null and void but the remainder of this warranty shall remain in effect.
IMPORTANT SAFETY INSTRUCTIONS Some of the following information may not apply to your particular product; however, when using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire,electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners.
