Lane/7000 User Guide www.ingenico.
Contents 1_Introduction 4 2_Unpacking 5 3_Recommendations 6 3_1 Safety 6 3_2 Security of your terminal (tampering attempt detection) 7 3_3 Main Characteristics 9 3_3_1 Terminal 9 3_3_2 Power characteristics 10 3_3_3 Terminal Connectivity 10 3_3_4 WLAN (2.
5_Daily use 20 5_1 Card reading 20 5_1_1 Swiping a card 20 5_1_2 Inserting a smart card 20 5_1_3 Reading a contactless card 20 5_2 Signature capture 21 5_3 Audio 21 5_4 Camera (optional) 22 6_Maintenance 23 6_1 Cleaning 23 6_2 Transport and storage 23 6_3 Troubleshooting 24 7_Norms & Marking 25 7_1 Information to users in the United States and Canada 25 7_2 No unauthorized modifications 27 7_3 Antenna requirement 27 7_4 Environment (WEEE, Batteries and Packaging) 27 7_5 Mar
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An installation guide Cable (specific to connectivity requirements) Power supply unit and power cord A stylus Modules Screws to fix the main cable and the module CAUTION The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply.
3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/7000 or the power provided by a cash register limited power source (LPS). CAUTION Lithium battery cell The terminal is fitted with a lithium battery cell which is not accessible to the user.
Connection of headset on audio jack CAUTION An excessive acoustic pressure of headset can involve deafness! WARNING We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its holder. 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements.
WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/7000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult.
3_3 Main Characteristics 3_3_1 Terminal Weight (Poids, Gewicht) 583g (20.56 oz) Size (dimensions, Maße) 181 (L) x 152 (W) x 35.
POE (Power over Ethernet) The power sourcing equipment must be compliant with IEEE802.3af standard, class 0 which means 12.95W max. POE implementation in the Lane/7000 can support both mode A and mode B. WARNING The power supply unit provided with your equipment is specially designed for this Ingenico terminal. Do not use any other power supply. The use of a power supply with apparently similar voltage/current characteristics may damage your terminal.
3_3_3 Terminal Connectivity USB High speed USB Device in the single connector Ethernet 10/100 Base T Ethernet is available on the Lane/5000. It is recommanded to use TCP Protocol RS232 It is a 2 wire interface on the Lane/5000 (Rx/Tx). It can run up to 115200bps 3_3_4 WLAN (2.4 GHz / 5 GHz) Standard 802.11 a/b/g/n Frequency band 2.4 GHz DTS band 2400 MHz to 2483.
3_4 Functional description Stylus Magnetic stripe Reader 5 inchtouchscreen Contactless Reader Keypad Smartcard Reader second Ethernet port (option) USB Type A port (option) Multipoint Connector (option) Speaker (option) Standpole Adaptor pattern Lane/7000 900027893 R11 000 03/1119 3,5mm Audio Jack (option) 12 Copyright© 2019 Ingenico All rights reserved
4_Installation & Connections 4_1 Positionning the terminals Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use. The Lane/7000 device may be mounted on a flat surface, wall, or customer stand.
4_2 Inserting SAM (Secure access module) and Micro SD (optional) CAUTION Before starting, switch off the terminal by disconnecting the power supply. Perform the following operations : Unscrew the modules and remove them both Access to SAM and Micro SD is now possible.
Insert the SAM Card into the slot marked (1), (2) or (3). Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below. Slide back the module and screw them tight.
CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. 4_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable.
Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register…). Plug the power supply into the mains. WARNING The main port at the back must not be used to connect an HDMI video cable. Only connect cables provided by Ingenico. Note : 2 screws can be added (M2.5 x 8) to hold more firmly the cable.
USB cable (optional) References: 296111170AD (length 2m) 296114303AD (length 4m) Power supply unit Connector for terminal USB connector USB powered 12V cable (optional) Connector for terminal References: 296178419AB (length 2m) 12 V Special USB shielded cable Ethernet cable (optional) Reference : 296114829AD (length 2m) 296114829AD (length 2m) Power supply unit Connector for terminal Ethernet connector 4_4 Setting the Lane/7000 on the standpole adaptor Install the terminal on a flat surface is not
Click! The Lane/7000 is now ready to use : Lane/7000 900027893 R11 000 03/1119 19 Copyright© 2019 Ingenico All rights reserved
5_Daily use 5_1 Card reading 5_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions. 5_1_2 Inserting a smart card Chip cards should be inserted into your terminal as illustrated with the chip facing up and into the card reader.
CAUTION Do not stick any label onto the contactless active zone. It can decrease seriously contactless efficiency. CAUTION Avoid metallic parts around the contactless area. 5_2 Signature capture The signature capture is done with a stylus and a capacitive touchscreen 5_3 Audio The speaker is available, there is also an audio jack. When a headset is plugged in, there is no more sound from the speaker. The audio jack is located next to the card reader.