Lane/8000 User Guide www.ingenico.
Contents 1_Introduction 4 2_Unpacking 5 3_Recommendations 6 3_1 Safety 6 3_2 Security of your terminal (tampering attempt detection) 7 3_3 Main Characteristics 9 3_3_1 Terminal 9 3_3_2 Power characteristics 10 3_3_3 Terminal connectivity 11 3_3_4 WLAN (2.
5_Daily use 19 5_1 Card reading 19 5_1_1 Swiping a card 19 5_1_2 Inserting a smart card 19 5_1_3 Reading a contactless card 19 5_2 Signature capture 20 5_3 Audio 20 5_4 Camera (optional) 21 6_Maintenance 22 6_1 Cleaning of the terminal 22 6_2 Transport and storage 22 6_3 Troubleshooting 22 7_Norms & Markings 24 7_1 Information to users in the United States and Canada 24 7_2 No unauthorized modifications 26 7_3 Antenna requirement 26 7_4 Environment (WEEE, Batteries and Packag
1_Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: it gives you the necessary information about safety precautions, unpacking, installation and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
2_Unpacking According to the model, the following items are included in the packaging box (including optional accessories) : The terminal The box may also include the following items depending on your working configuration : An installation guide Cable (specific to connectivity requirements) Power supply unit and power cord A stylus Modules Screws to fix the main cable and the module CAUTION The power supply unit provided with your equipment is specially designed for it. Do not use any other power supply.
3_Recommendations 3_1 Safety Power on/Power down - Emergency stop To power on or power down the terminal, connect or disconnect the power supply from the electric outlet. Power supply unit CAUTION Only use the power supply AC/DC provided with Lane/8000 or the power provided by a cash register limited power source (LPS). CAUTION Lithium battery cell The terminal is fitted with a lithium battery cell which is not accessible to the user.
CAUTION An excessive acoustic pressure of headset can involve deafness! WARNING We recommend to the customer to provide guidance to the cardholder as to avoid having his card close to any magnets on the device since the card may be damaged. There is one magnet in the stylus and another in its holder. 3_2 Security of your terminal (tampering attempt detection) Your device fulfils current applicable PCI PTS security requirements.
Warranty label (on the bottom side of the terminal) WARNING If the warranty label is torn or removed, the warranty will be void. CAUTION Positioning of the Lane/8000 on check stand must be in such a way to make cardholder PIN (Personal Identification Number) spying infeasible. Installing device on an adjustable stand must be in such a way that consumers can swivel the terminal sideways and/ or tilt it forwards/backwards to a position that makes visual observation of the PIN-entry process difficult.
3_3 Main Characteristics 3_3_1 Terminal Weight (Poids, Gewicht) 796g Size (dimensions, Maße) 200 (L) x 205,5 (W) x 44 (H) mm Display 7” backlit LCD, WVGA (800 x 480 pixels) Touchscreen Capacitive Operating conditions Ambient temperature from 0°C to +45°C Max relative humidity 85% RH non-condensing at +40°C Max altitude 2000 m Storage conditions Storage temperature -20°C, +55°C Max relative humidity 85% at +55°C Lane/8000 900030066 R11 000 02/1219 9 Copyright© 2019 Ingenico All rights res
3_3_2 Power characteristics Power supply units The Lane/8000 can be powered by several ways : An external power supply unit By POE (Power over Ethernet) By USB (12VDC) POE (Power over Ethernet) The power sourcing equipment must be compliant with IEEE802.3af standard, class 0 which means 12.95W max. POE implementation in the Lane/7000 can support both mode A and mode B. WARNING The power supply unit provided with your equipment is specially designed for this Ingenico terminal.
3_3_3 Terminal Connectivity USB High speed USB Device in the single connector Ethernet 10/100 Base T Ethernet is available on the Lane/5000. It is recommanded to use TCP Protocol RS232 It is a 2 wire interface on the Lane/5000 (Rx/Tx). It can run up to 115200bps 3_3_4 WLAN (2.4 GHz / 5 GHz) Standard 802.11 a/b/g/n Frequency band 2.4 GHz DTS band 2400 MHz to 2483.
3_4 Functional description Stylus Magnetic stripe Reader 7 inchtouchscreen Contactless Reader Keypad Smartcard Reader USB Type A port (option) second Ethernet port (option) Multipoint Connector Speaker (option) Standpole Adaptor pattern 3,5mm Audio Jack (option) Lane/8000 900030066 R11 000 02/1219 12 Copyright© 2019 Ingenico All rights reserved
4_Installation & Connections 4_1 Positionning the terminal Place the terminal with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...). The terminal is exclusively made for indoor use. The Lane/8000 device may be mounted on a flat surface, wall, or customer stand.
Perform the following operations : Unscrew the modules and remove them both Access to SAM and Micro SD is now possible. Insert the SAM Card into the slot marked (1), (2) or (3). Take care to ensure that the SAM Card is inserted in the correct manner. The cut corner must be positioned as indicated on the figure below.
CAUTION Do not use any tools when installing or removing the SAM Card or Micro SD. WARNING During this operation, it is necessary to be in an ESD protected environment. As this is not very easy, it is recommended to make this operation using ESD shoes for example. 4_3 Connecting the terminal to the host CAUTION Connecting must be made when power supply unit is not plugged in the cable.
Flip the terminal. There is one port on the back for power and communications. Connect the cable on the terminal. Connect the other end to the power supply unit and a Host (PC / cash register…). Plug the power supply into the mains. WARNING The main port at the back must not be used to connect an HDMI video cable. Only connect cables provided by Ingenico. Note : 2 screws can be added (M2.5 x 8) to hold more firmly the cable.
USB cable (optional) References: 296111170AD (length 2m) 296114303AD (length 4m) Power supply unit Connector for terminal USB connector USB powered 12V cable (optional) References: 296178419AB (length 2m) Connector for terminal 12 V Special USB shielded cable Ethernet cable (optional) Reference : 296114829AD (length 2m) 296114829AD (length 2m) Power supply unit Connector for terminal Ethernet connector 4_4 Setting the Lane/8000 on the stand pole adaptor Install the terminal on a flat surface is no
To fit the Lane/8000 to the stand pole adaptor, it only requires to slide down the Lane/8000 until a click sound: Click! The Lane/8000 is now ready to use : Lane/8000 900030066 R11 000 02/1219 18 Copyright© 2019 Ingenico All rights reserved
5_Daily use 5_1 Card reading 5_1_1 Swiping a card Insert the card manually in the reader, magnetic stripe facing the main body of the terminal, and slide the card from the rear to the front in a continuous motion for best results. Swipe the card with constant speed, neither too slowly nor too fast, to maximize the reading efficiency and avoid annoying repetitions.
When a contactless transaction is started the first (left hand) status light will be lit steadily; this indicates that the contactless is in use but a card is not being read. When a contactless card is presented to the contactless active zone during a transaction the second, third and fourth status lights will be lit in turn. The card read is successful when all four status lights are lit and a confirmation tone can be heard. CAUTION Do not stick any label onto the contactless active zone.
5_4 Camera (optional) Camera The Lane/8000 can be equiped with a module integrating a 5 megapixels autofocus camera. Reference of the module : MODU/8005 WiFi/BT Note : The Lane/8000 can be equipped with a module without camera.
6_Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that power supply is disconnected. 6_1 Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are : Do not clean the electrical connections. Do not use in any case, solvents, detergents or abrasive products : those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun.
Magnetic Card Reader Does Not Work Properly When sliding the card through the reader, make sure that the magnetic stripe on the card is facing the Lane/8000 display screen (see Swiping a Magnetic Stripe Card). Swipe the card at a faster or middle steady speed. Inspect the magnetic stripe on the card to make sure it is not scratched or badly worn. Security tag deactivation system could disturb the magnetic card reader To determine if the problem is with the card : a.
7_Norms & Markings 7_1 Information to users in the United States and Canada Federal Communication Commission Interference Statement 47 CFR Section 15.105(b) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.