User Guide WebPOS iWP220/ iWP250 INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.
Contents 1. Introduction __________________________________________________ 3 2. Unpacking ___________________________________________________ 3 3. Recommendations_____________________________________________ 4 3.1. Security _____________________________________________________________4 3.2. Security of your terminal _______________________________________________4 3.3. CE standard compliance marking_________________________________________4 3.4.
1. Introduction Thank you for choosing a Web Point Of Sale Ingenico We recommend you to read carefully this installation guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
3. Recommendations 3.1. Security Power on/Power down To power on or power down the iWP220/iWP250 connect or disconnect the power supply from the electric outlet. Lithium battery The iWP220/iWP250 is fitted with a lithium battery, which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component.
3.4. FCC compliance The FCC IDs for this model are: • iWP220 : XKBIWP220 • iWP250 : XKBIWP250 3.4.1. FCC Statement This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to part of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
3.5. Main Characteristics Terminal Weight about 1,700 kg without paper roll Size (with foot in middle position) 345 x 210 x 160 mm (l x w x h) Serial link 2 USB A (Host) 4 USB B (Device) 1 RJ45 - Lan 1 RJ11 – Cash Register 1 Desktop power supply unit Weight approx 450 g (without mains cable) Size approx 133 x 59 x 35 mm (L x w x h) Class II equipment PSU 2 pole socket 3 A Electrical mains network 100-240VAC/50-60 Hz Max consumption 2.
4. Installation and connection 4.1. Positioning the terminal Install the terminal on a flat surface, with an easy access to an electrical outlet. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...).
4.4. Connections All connections are on the rear of the terminal protected by a shield cover. 4.5. Installing the iWP220/iWP250 – Cable fixing 4.5.1.
4.5.2. Close the cable cover • 1 To close the cable cover, start by inserting the clips of the cable cover in their housing respectively first, as shown on the figure here below, and close the cable cover as indicated by arrow on the figure below. 1 Profil view 4.5.3. Remove the cable cover • • 1 Remove the cable cover by drawing on the clips . Lift the cable cover rearward to remove it, as shown by arrows on the figure. Profil view 1 4.6.
4.7. Reset button location. • • Reset button is located under the terminal. This button is hidden to avoid unexpected action. Please use a stick to push it.
5. Installing a paper roll CAUTION Use only paper approved by the manufacturer (diameter 80 mm). Use of unsuitable paper is likely to damage the printer of your terminal (see characteristics in “Maintenance chapter”). 5.1. • Open the cover paper compartment Open the paper compartment by pushing the button on the front face and pull the cover to the rear of the terminal. CAUTION Do not force the cover against end stop edge. 5.2.
6. Installing a second screen 6.1. • • Following steps Remove the rubber cap, located in the rear side of the device. Open the paper compartment by pushing the button on the front face and pull the cover to the rear of the terminal. CAUTION Do not force the cover against stop edge. • • Introduce the cable and the foot through the hole and rotate the foot Lock the screen in position. CAUTION It is impossible to remove the screen after locking. • The next pictures seen the final position.
• • Connect the cable as shown below (1). Place correctly the cable into its different location (2) to avoid paper jam. 1 2 2 2 CAUTION You have to double check that the paper is free in its location.
7. Daily use CAUTION These cards are not used for secure payment. 7.1. Using card 7.1.1. • Reading a magstripe card Insert the card manually in the driver, magnetic stripe facing right. Swipe the card at appropriate speed, to maximize the reading and avoid annoying repetitions. 7.1.2. • Contactless (available on iWP250) Bring the card firmly up to the active zone above the display (at about 1cm). Keep the card close to the Cless area during the operation.
7.2.
7.3. Login sequence After powering on the device (connect the power supply to the mains) the following screens are chained: CAUTION Do not press the green key until password and username are entered. A username and a password should be introduce (hit the sensitive area) Default username : admin Default password : admin Do not forget to change the password after first login.
8. Maintenance CAUTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 8.1. Paper roll Characteristics Precisions Colour White Width Diameter 80 mm 80 mm max.
8.2. Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are: • • • • Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal. Do not clean the electrical connections. Do not use in any case, solvents, detergents or abrasive products: Those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun. 8.3.
8.5. End of life The product belongs to the family of electrical and electronic equipment. Therefore, it is subjected to the WEEE directive which requires the collection and the recycling at the end of life product. The Ingenico products present the symbol for the marking of electrical and electronic equipment as required by the WEEE Directive.
“This Document is Copyright © 2009 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.