User Guide iWL2xx Wireless Series INGENICO – 28-32 Boulevard de Grenelle – 75015 Paris - FRANCE Tél. 33(0)1 58 01 80 00 www.ingenico.
Contents 1. Introduction __________________________________________________ 4 2. Presentation __________________________________________________ 5 2.1. Content of the box ____________________________________________________ 5 2.1.1. Terminal _____________________________________________________________________ 5 2.1.2. Base ( optional ) _______________________________________________________________ 5 2.2. Overview of the iWL2XX ________________________________________________ 6 2.3.
5.1.3. Fasten your base on desk _______________________________________________________ 20 6. Recommendations _____________________________________________ 21 6.1. Safety ______________________________________________________________ 21 6.2. Security of your terminal ______________________________________________ 22 6.3. Telephone call _______________________________________________________ 22 7. Standards ___________________________________________________ 23 8.
1. Introduction We hope that you will be fully satisfied with your new terminal iWL2XX. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety.
2. Presentation 2.1. Content of the box 2.1.1. Terminal Power supply unit (PSU) (charging from the micro-USB port of the terminal ) When the terminal is delivered with a base, this PSU is replaced by a base PSU IWL2XX terminal unit equipped with a paper roll A user’s guide A battery pack disconnected 2.1.2.
2.2.
2.3. Keyboard details and functionality Some keys can have other functions according to the applications that are in the terminal. The navigation keys navigate in the terminal menus Up/down and OK navigator The function key accesses the different application menus The green key validates input selections and information. It is also used to switch on the terminal The red key cancels the procedure in progress The yellow key cancels the last character.
3.2. Switching off the terminal If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off. It may also be forced stopped by pressing simultaneously for one second. In order to restart the terminal, press and (green key) on the keyboard. 3.3. Reading cards Magnetic stripe card The card can be read either from bottom to top or from topto bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading.
Contactless (optional) Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction 4 leds (B&W display only) The 4 LEDs indicate transaction processing (as shown on the picture) . On color screen terminal virtual LEDs are displayed. The terminal behavior for the cardholder may depend on: The terminal environment Local usage (language…) 3.4.
4. Installation 4.1. Recommendations Location of the iWL2xx Place the base on flat surface near an electric socket and, if modem option, a telephone socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.). The terminal must not be fixed to a counter in such a way that a user cannot pick up the terminal and use his/her body to conceal the PIN when it is requested.
4.3. Installing Modules 4.3.1. SAM1/SAM2/SIM CAUTION : Switch off the terminal before opening the trapdoor. The SAM/SIM connectors are located inside the terminal, in a closed compartment. Turn the terminal and unclip the trapdoor by pushing on the clips with your nails as shown with the arrows on the picture SIM or SAM are identified by the engraved marks on the lower housing or a dedicated label.
4.3.2. MicroSD Memory Card CAUTION : Switch off the terminal before opening the trapdoor. MicroSD connector is located inside the terminal, in a closed compartment. To install a MicroSD Memory Card : Turn the terminal and unclip the trapdoor by pushing on the clips with your nails as shown with the arrows on the picture Remove battery pack (disconnecting is not necessary). MicroSD card Insert the MicroSD Memory Card into the connector slot as shown on the figure.
4.4. Paper roll 4.4.1.
4.4.2. Installing paper roll Open the paper compartment by lifting the catch located at the rear of the iWL2XX and pull the cover to the rear of the terminal.
4.1. Battery 4.1.1. Main characteristics Characteristics Capacity Charge Autonomy* Li-ion Up to 2250mAh 50% capacity in 1.5h; full capacity in 4hours 500 typical transactions up to 250h in stand by * depend on the terminal type and its base. 4.1.2. Installing the battery WARNING Switch off the terminal prior to connecting the battery.
4.1.3. Charging the battery When does the battery need to be charged? When used daily, the terminal recharges its batteries each time it is placed on its base or each time the traveller charger is connected.
4.1.4.Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. Remove the terminal from its base Turn it off by pressing simultaneously about one second and (yellow key) for Remove the battery trapdoor (see section 4.1.2“installing battery”) Lift the battery and remove it from its compartment Carefully disconnect battery, following the instructions below.
5. Base IXL2xx Base is available in different models. Please select by yourself in this documentation items related to your model. WARNING Turn off base power supply unit before connection operation. 5.1.1. Base rear connections A B C D E F A = Ethernet socket (optional) C = Path for wires.
5.1.2.
5.1.3. Fasten your base on desk It is possible to fasten base on desk thanks to buttonholes located on base bottom casing. Uses pattern beside to best locate screws position: WARNING Base must be set in horizontal position to insure terminal link work properly. This remains true when buttonholes are used. Uses wall docking station accessory to fasten base in non horizontal position.
6. Recommendations 6.1. Safety Powering down the iWL2XX base : Disconnect the iWL2XX power supply block adapter from the electrical mains network. Lithium cell (Backup battery) The iWL2XX is fitted with an internal lithium cell which can only be accessed by a qualified technician. Battery iWL2XX is fitted with battery specially designed for this terminal. Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue. Do not short-circuit the battery.
SAM1/SAM2/SIM readers compartment The trapdoor for battery, SAM1/SAM2/SIM, readers located underneath the terminal, must be in place during the normal operation of the terminal. See sections "Removal of SAM1/SAM2/SIM, modules" as well as "Connecting the battery". On airplanes Your handset must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane.
7. Standards CE Marking The CE marking indicates iWL2xx complies with the requirements of European Directive 1999/5/EC of 9 March 1999 on Radio and Telecommunications Terminal Equipment for: the protection of the health and the safety of the user and any other person. the protection requirements with respect to electromagnetic compatibility. and complies with harmonised standards.
The unauthorized replacement or non-original components compromise the safety of the payment terminal. All the spare parts must be Ingenico original. North American Hazardous Location Notification: iWL22x and 25x are suitable for use in Class I, Division 2, Groups A – D hazardous (classified) locations only. WARNING: SUBSTITUTION OF COMPONENTS MAY IMPAIR SUITABILY FOR DIVISION 2. AVERTISSEMENT: LA SUBSTITUTION DE COMPOSANTS PEUT ENGENDRER UNE NON-CONFORMITE SELON LA DIVISION 2.
FCC/IC Compliance (Bluetooth model) The FCC ID for IWL Bluetooth Terminal model (Model: IWL220-01T1426A) is: XKB-IWL2XXBPOS and IC number is: 2586D-IWL220BPOS The FCC ID for IWL Bluetooth Base model (Model: IWL200-01B1328A) is: XKB-IWL2XXBBASE and IC number is: 2586D-IWL200BBASE The FCC ID for IWL Bluetooth Contactless Terminal models ( Models IWL222-01T1488A and IWL252-01T1535A) is: XKB-IWL2XXBCL and IC number is: 2586D-IWL2BCL This device complies with Part 15 of the FCC Rules.
This equipment uses the following USOC jacks: (RJ11C). A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.
FCC/IC Compliance (GSM/GPRS/3G model) The FCC ID for IWL GSM/GPRS Terminal model is: XKB-IWL2XXG The FCC ID for IWL GSM/GPRS Contactless Terminal model is: XKB-IWL2XXGCL and IC number is: 2586D- IWL2XXGCL The FCC ID for IWL 3G Contactless Terminal model is: XKB-IWL2XX3GCL and IC number is: 2586D- IWL3GCL This device complies with Part 15 of the FCC Rules.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. This class (B) digital apparatus complies with Canadian ICES-003.
FCC/IC Compliance (WiFi model) The FCC ID for IWL Wifi Terminal model (Model: IWL220-01T1426A) is: XKB-IWL2XXWBCL and IC number is: 2586D-IWL2WBCL THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS: (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE, AND (2) THIS DEVICE MUST ACCEPT ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.
Environment (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
8.
9. Annex Accessories list 192013244 : Car charger 5V 0.
296109815: USB Cord (microB on terminal side USBA male on the other side) 1.5 m black 296130539: USB Cord (microA on terminal side USBA female on the other side) 0,15 m black 295006044 : Battery pack Li-Ion standard 192034892 : Terminal (µUSB) car charger ALIM 11-32V/5V 675 mA 192034912 Base (Jack) car charger ALIM.11-32V/5V 675mA WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety.
“This Document is Copyright © 2013 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.