User Guide iWL2xx Wireless Series INGENICO – 192 avenue Charles de Gaulle – 92200 Neuilly sur Seine - FRANCE Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.
Contents 1. Introduction __________________________________________________ 4 2. Presentation__________________________________________________ 5 2.1. Content of the box ____________________________________________________5 2.1.1. Terminal _____________________________________________________________________ 5 2.1.2. Base ( optional ) _______________________________________________________________ 5 2.2. Overview of the iWL2XX ________________________________________________6 2.3.
5.1.2. Base downside connections_____________________________________________________ 19 5.1.3. Fasten your base on desk _______________________________________________________ 20 6. Recommendations_____________________________________________21 6.1. Safety ______________________________________________________________ 21 6.2. Security of your terminal ______________________________________________ 22 6.3. Telephone call _______________________________________________________ 22 7.
1. Introduction We hope that you will be fully satisfied with your new terminal iWL2XX. This terminal is available in different models. Please select by yourself in this documentation items related to your model. Read this guide to understand and make the best use of your terminal. It presents you the necessary information about use, installation, maintenance, safety and security recommendations. WARRANTY / SECURITY Use only the power supply included with the product to ensure best performance and safety.
2. Presentation 2.1. Content of the box 2.1.1. Terminal IWL2XX terminal unit equipped with a paper roll Power travel adapter (when no base) A user’s guide A battery pack disconnected 2.1.2. Base ( optional ) Base A power supply unit that connect the base to the mains network A telephone cable (with base modem) WARNING The power supply unit provided with your equipment is specially designed for Ingenico terminals. Do not use any other power supply.
2.2.
2.3. Keyboard details and functionality Some keys can have other functions according to the applications that are in the terminal. The navigation keys navigate in the terminal menus Up/down and OK navigator The function key accesses the different application menus The green key validates input selections and information.
3.2. Switching off the terminal If the battery is empty and the terminal in use is removed from its base, the terminal automatically shuts off. It may also be forced stopped by pressing simultaneously for one second. and (green key) on the keyboard. In order to restart the terminal, press 3.3. Reading cards Magnetic stripe card The card can be read either from bottom to top or from topto bottom, with the stripe facing the terminal. Use a regular movement in order to ensure a reliable card reading.
4 leds (B&W display only) Contactless (optional) • Bring the card firmly up to the active zone. Keep the card close to the reader during the transaction • The 4 LEDs indicate transaction processing (as shown on the picture) . On color screen terminal virtual LEDs are displayed. The terminal behavior for the cardholder may depend on: • The terminal environment • Local usage (language…) Active zone 3.4.
4. Installation 4.1. Recommendations Location of the iWL2xx Place the base on flat surface near an electric socket and, if modem option, a telephone socket. The terminal should be placed far from any very hot zones, protected from vibrations, dust, damp and electromagnetic radiation (computer screen, anti-theft barrier etc.). The terminal must not be fixed to a counter in such a way that a user cannot pick up the terminal and use his/her body to conceal the PIN when it is requested.
4.3. Installing Modules 4.3.1. SAM1/SAM2/SIM CAUTION : Switch off the terminal before opening the trapdoor. The SAM/SIM connectors are located inside the terminal, in a closed compartment.
To remove a MicroSD Memory Card : • Turn the terminal and unclip the trapdoor by pushing on the clips with your nails as shown with the arrows on the picture • Remove battery pack (disconnecting is not necessary). • Remove the MicroSD Memory Card. MicroSD connector has push/pull ability . Push on MicroSD card edge to remove it.
4.4. Paper roll 4.4.1.
4.4.2. Installing paper roll • Open the paper compartment by lifting the catch located at the rear of the iWL2XX and pull the cover to the rear of the terminal.
4.5. Battery 4.5.1. Main characteristics Characteristics Capacity Charge Autonomy* Li-ion 2050mAh 50% capacity in 1.5h; full capacity in 4hours 500 typical transactions up to 250h in stand by * depend on the terminal type and its base. 4.5.2. Installing the battery WARNING Switch off the terminal prior to connecting the battery.
4.5.3. Charging the battery When does the battery need to be charged? • On initial start up, charge the battery for 16 hours under the environmental conditions stated above • When used daily, the terminal recharges its batteries each time it is placed on its base or each time the traveller charger is connected.
4.5.4. Changing the battery It is imperative to use a battery authorized by Ingenico. There is danger of explosion if battery used is not approved by Ingenico. • Remove the terminal from its base • Turn it off by pressing simultaneously about one second • Remove the battery trapdoor (see section 4.5.2“installing battery”) • Lift the battery and remove it from its compartment • Carefully disconnect battery, following the instructions below.
5. Base IXL2xx Base is available in different models. Please select by yourself in this documentation items related to your model. WARNING Turn off base power supply unit before connection operation. 5.1.1. Base rear connections A B C D E F A = Ethernet socket (optional) C = Path for wires.
5.1.2.
5.1.3. Fasten your base on desk It is possible to fasten base on desk thanks to buttonholes located on base bottom casing. Uses pattern beside to best locate screws position: WARNING Base must be set in horizontal position to insure terminal link work properly. This remains true when buttonholes are used. Uses wall docking station accessory to fasten base in non horizontal position.
6. Recommendations 6.1. Safety Powering down the iWL2XX base : Disconnect the iWL2XX power supply block adapter from the electrical mains network. Lithium cell (Backup battery) The iWL2XX is fitted with an internal lithium cell which can only be accessed by a qualified technician. Battery iWL2XX is fitted with battery specially designed for this terminal. • Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue. • Do not short-circuit the battery.
SAM1/SAM2/SIM readers compartment The trapdoor for battery, SAM1/SAM2/SIM, readers located underneath the terminal, must be in place during the normal operation of the terminal. See sections "Removal of SAM1/SAM2/SIM, modules" as well as "Connecting the battery". On airplanes Your handset must be switched off by removing the battery pack. Remove the battery from the terminal when on an airplane.
7. Standards CE Marking The CE marking indicates iWL2xx complies with the requirements of European Directive 1999/5/EC of 9 March 1999 on Radio and Telecommunications Terminal Equipment for: • • the protection of the health and the safety of the user and any other person. the protection requirements with respect to electromagnetic compatibility. and complies with harmonised standards.
FCC/IC Compliance (IWL2xx Bluetooth) The FCC ID for IWL bluetooth Terminal model is: XKB-IWL2XXBPOS and IC number is: 2586D- IWL2XXBPOS The FCC ID for IWL bluetooth Base model is: XKB-IWL2XXBBASE and IC number is: 2586DIWL2XXBBASE • This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
End of life The product belongs to the family of electrical and electronic equipment. Therefore, it is subjected to the WEEE directive which requires the collection and the recycling at the end of life product. The Ingenico products present the symbol for the marking of electrical and electronic equipment as required by the WEEE Directive.
8.
9. Annex Accessories list • 192013244 : Car charger 5V 0.
• 296109815: USB Cord (microB on terminal side USBA male on the other side) 1.
“This Document is Copyright © 2011 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.
