User Manual

31/01/2012
ICO/ETU/11/1750/DG •
* For all documentation please contact your local support
This document is the property of INGENICO. Its content cannot be reproduced or divulged without the company’s written approval.
IUP & IUR quick start
and installation
guide
Product: iUR2xx/iUP2xx
Rev:1
Save this Information Leaflet and file in a safe place!
1. Introduction
Thank you for choosing a payment terminal Ingenico.
We recommend you to read carefully this installation guide: It gives you
the necessary information about safety precautions, unpacking,
installation, and maintenance of your terminal.
WARRANTY / SECURITY
To benefit from the guarantee-related product, and to respect the security,
we ask you to use only accessories delivered in box with the product,
entrusting maintenance operations only to an authorized person.
GARANTIE / SICHERHEIT
Um das mit der Garantie verbundene Erzeugnis nutzen und die Sicherheit
wahren zu können, bitten wir Sie, nur die mit dem Erzeugnis in der
Verpackung gelieferten Zubehörteile zu verwenden und die
Wartungsarbeiten einer dazu berechtigten Person anzuvertrauen.
The iUP250 can be powered by different sources please respect these
recommendations:
12 – 30 volts DC alimentation must be compliant with international
standard IEC60950-
12 – 30 V 3A
The iUR250 is powered by USB powered; it must be connected to a full
compatible USB link.
USB 5V 500 mA
Ground slud must be used to connect the products to the earthing.
Nota: Failure to comply with these instructions will void the manufacturer’s
responsibility.
This symbol indicates an important Warning.
Dieses Symbol stellt ein wichtiges Warnzeichen dar.
2. Recomendation
2.1. Safety
Power on/Power down
To power on or power down the iUP 250 connect or disconnect the cable
connected to the MDB slave port 12-30V
To power on or power down the iUP 250 connect or disconnect the cable
connected to the host
Lithium battery
The iUR250 /iUP250 is fitted with a lithium battery which is not accessible
to the user. Only a qualified technician may be authorized to open the unit
and change this component.
For switzerland annex 2.15 of SR 814.81 applies for batteries.
SAM, MMC, SIM and RF connectors
There are operator accessible replacement parts.
This is an Electrostatic (ESD) sensitive area and ESD precautions must
be taken when fitting it As a minimum, the operator should be
"Electrostatically Discharged" via his/her hand to a suitable
safe metallic earthing point prior to opening this area.
2.2. Security of your terminal
Upon receipt of your terminal you should check for signs of tampering of
the equipment. It is strongly advised that these checks are performed
regularly after receipt. You should check, for example: that the keypad is
firmly in place; that there is no evidence of unusual wires that have been
connected to any ports on your terminal or associated equipment, the chip
card reader, or any other part of your terminal. Such checks would provide
warning of any unauthorised modifications to your terminal, and other
suspicious behaviour of individuals that have access to your terminal.
Your terminal detects any “tampered state”. In this state the terminal will
repeatedly flash the message” Alert Irruption!” and further use of the
terminal will not be possible. If you observe the “Alert Irruption!” message,
you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal
is only granted to staff that have been independently verified as being
trustworthy.
2.3. Integration (see installation
guide *)
The integration must be done to be compliant with PCI requirement.
Payment Card Industry – PIN Transaction Security (PTS) - Modular
Derived Test Requirements Version 3.1 october 2011
Positioning of IUP250 on the unattended device must be in such way as to
make keypad spying difficult (according to PCI PTS - Modular Derived
Test Requirements Version 3.1 october 2011).
If the unattended device doesn’t provide such protection, an Ingenico
privacy shield option can be provided.
iUP250 and iUR250 must be mounted on the unattended machine as
indicated in the installation guide to activate removal detector.
CAUTION
NEVER ask the customer to divulge their PIN Code. Customers
should be advised to ensure that they are not being overlooked when
entering their PIN Code.