User Guide iPA280 Ingenico – 190-192 Avenue Charles de Gaulle 92200 Neuilly sur Seine Tél. 33(0)1 46 25 82 00 - Fax 33 (0)1 47 72 56 95 www.ingenico.
Contents 1. Introduction __________________________________________________ 5 2. Unpacking ___________________________________________________ 6 3. Recommendations_____________________________________________ 7 3.1. Security _____________________________________________________________ 7 3.2. Security of your terminal _______________________________________________ 7 3.3. EC standard compliance marking_________________________________________ 7 3.4.
5. Daily use _____________________________________________________18 5.1. iPA Keypad functions _________________________________________________ 18 5.2. Touch screen stylus __________________________________________________ 19 5.3. LED Display _________________________________________________________ 19 5.4. Other keys __________________________________________________________20 5.5. Card insertion _______________________________________________________ 21 5.5.1.
6. Maintenance ________________________________________________ 38 6.1. Paper roll ___________________________________________________________38 6.2. Cleaning of the terminal _______________________________________________38 6.3. Transport and storage ________________________________________________39 6.4. Troubleshooting _____________________________________________________39 6.5. End of life___________________________________________________________39 7.
1. Introduction Thank you for choosing a payment terminal Ingenico. We recommend to read carefully this user guide : It provides the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal. WARRANTY / SECURITY To benefit from the guarantee-related product, and to respect the security, we ask you to use only accessories delivered in box with the product, or original Ingenico accessories, entrusting maintenance operations only to an authorized person.
2. Unpacking ADVICE Carefully preserve the packaging of the iPA280. It must be re-used whenever the terminal is shipped.
3. Recommendations 3.1. Security Power on/Power down To power on or power down the iPA280 press power on/off button on top of the product. Electrical power supply network Provide an electrical outlet: - Located near the equipment and easily accessible - Which meets the standards and regulations in the country of use. - The terminal iPA280 can be connected to a power distribution system of the IT type. 3.2.
3.4. FCC & IC compliance FCC & IC has a specific naming. The references uses for FCC & IC certifications are: • IC: 2586D-IPA280 • FCC ID: XKBIPA280 3.4.1. FCC Statement Federal Communications Commission (FCC) Statement 15.21 You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment. 15.
3.4.3. FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices On July 10, 00, the U.S. Federal Communications Commission (FCC) Report and Order in WT Docket 01-09 modified the exception of wireless phones under the Hearing Aid Compatibility Act of 1988 (HAC Act) to require digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities.
3.5. Water protection SAM support lid The SAM sliding lid located under the terminal (see chapter “Installation SAM”) must be in place during normal operation of the terminal.
3.6.
4. Installation and connection CAUTION: Before to start, make sure you have removed the protective film battery. 4.1. Battery To access the battery follow the instructions below: • Open the battery compartment using the slide levers in the direction shown follow the procedure illustrated by arrows on illustration. • Position the battery pack, making sure the battery contacts are aligned with the contacts in the compartment, as shown in the following illustration.
4.2. Installing the SPM part on the iPA280 terminal The USB connection is located on the rear of the terminal. USB The indications below show you how to connect the SPM part to the iPA280 terminal. • • Insert the SPM part to connect the USB connector, then slide down, then lock it using the two side levers. User can secure the SPM assembly using two standard screws (size: M1.6xL3 delivered with the unit) as indicated in the picture. The screws prevent too easy access to the battery, SIM and SAMs.
4.3. Installing SPM SAM CAUTION : Before to start, switch off the terminal. The SPM has two slots for SAM cards. They are placed in the rear of the SPM side, (see procedure for opening 4.1). (The location of modules are engraved in compartment) Terminal slots 1 Cut corner When introducing a SAM in its slot, be sure to put the cut corner as indicated on marking. • Lift the protective caps 1 and introduce the module in its slot to the end until you hear a click.
• The position of SIM and SAM slots are indicated in the following picture. SIM1 Slot SIM2 Slot SAM0 Slot SAM1 Slot 4.5. Installing Micro SD Memory • Micro SD Memory slot is located at the right side of the terminal. • Insert completely the micro SD memory card in the slot. Be careful of the insertion direction. See the illustration below • MicroSD Memory slot To remove the Micro SD Memory Card, push on it with your nails or stylus.
4.6. Installing paper roll CAUTION: Use only paper approved by the manufacturer (width diameter 57 mm). Use of unsuitable paper is likely to damage the printer of your terminal (see characteristics in “Maintenance chapter 5.5.4”). When opening, closing and installing the paper inside the slot, the user should be careful of the metal cutting edge. • Open the paper compartment by lifting the cover on the front face and pull the cover to the rear of the terminal.
1. After ActiveSync has been installed, connect the plug of data and charge cable to the universal connector at the bottom of your device. 2. Plug the other end of the USB charging cable into a USB port on your computer. 3. Turn the device on. 4. ActiveSync starts automatically and configure the USB port to work with the iPA280. The New Partnership setup wizard will automatically start. NOTE: If ActiveSync does not start automatically, click Start Programs Microsoft ActiveSync.
5. Daily use 5.1.
5.2. Touch screen stylus • Remove the stylus from its holder. • Hold the stylus as you hold a pencil. • To make a choice from a menu, lightly tap the tip of the stylus on that choice. Stylus 5.3. LED Display Behaviour of LED on PDA side 2 LEDs for communications, batteries and SPM Left LED Battery Charging Charged Low Communication Blue Tooth WiFi Right LED RED GREEN RED-Flash (*) System power < 15% : 0.3 s on / 1.7 s off Printer power low : 0.3 s on / 0.55 s off Printer power cut off: 0.
5.4. Other keys ON/OFF ON/OFF Key • Press and Hold: turns the device off. Touch panel is not able to wake-up the device. • Press and Hold when the device is in OFF mode: turns the device on with behavior similar to soft reset. • Short Press: suspend/resume of the device. Volume Volume Key • When phone call is active, press to increase or decrease the phone volume. • When phone call is not active, press to increase or decrease the PDA volume.
5.5. Card insertion 5.5.1. Reading a magnetic card • Insert the card manually in the Magnetic stripe card slot, magstripe from right side to left side or from left to right side. Magnetic stripe card slot Magnetic stripe position Swipe the card with constant speed, to maximize the reading and avoid annoying repetitions. 5.5.2. Reading a smart card • Turn to SPM right side, take out the smart card rubber and insert the Smart card to the end of the slot, chip facing up, to read the card information.
5.5.3. Reading Contactless Card • PDA contactless is dedicated for user ID, transportation tickets and cards controls, RFID labels reading, loyalty cards reading, … It is not meant to be used for contactless payment Contactless card positioning 5.5.4. Reading Contactless Payment card • SPM contactless is dedicated to contactless payment.
5.6. Product Setup This section describes the way to setup the main product features using basic mode and Main System mode Please refer to your applications documentation for automatic enabling of features 5.6.1. Login sequence After powering on the device (connect the power ON/OFF button on top of the device. This sequence will also happen after inserting a charged battery) the following screens are chained: CAUTION Do not press the green key until password and username are entered.
is displayed: If no user name and password are entered, the product reverts into user mode. Once a selection is done it will be entered by default on the next boot Once the final application selected by the administrator is installed, this application is automatically launched at device power up. 5.6.2. Main System • When the power off device is plugged in with the power cord, the boot screen with Ingenico logo is shown.
5.7. Networking 5.7.1. Wireless network You can use Connectivity menu to select the desired Wireless Networking function. 5.7.1.1. Bluetooth • Click the BT button function. • Click one of item in Untrusted or Trused list in BT menu to select the desired Bluetooth device to be connected.
5.7.1.2. Wi-Fi • • • Click the Wi-Fi button in the Connectivity menu to turn on/off WiFi function. Click one of item in Wi-Fi List in Wi-Fi menu to select the desired Wi-Fi device to be connected. Double click the selected item in Wi-Fi List to display the Wi-Fi Information as in the following screen.
5.7.1.3. GPRS connection • • Click the GPRS button in the Connectivity menu. Enter the PIN number from SIM card and click OK button in the next two screens. • Enter a random data in the ‘Enter Connection Name’ box and ‘internet’ in the ‘Access Name’ box and click OK button to enable GPRS connection function.
5.7.2. Ethernet • • Click the Ethernet button in the Connectivity menu. Enter IP Address and Default Gateway in the boxes of the dialog and click OK button to the next screen. • Enter DNS and WINS in the boxes of the dialog and click OK button to enable Ethernet function.
5.7.3. Phone The iPA280 has an integrated phone keypad, which allows you to make, receive, and send messages via the built-in module. NOTE: Make sure you insert the SIM card properly. To open the Phone screen, do one of the following. 1. Tap Phone on the bottom left corner of the screen. 2. Press Talk/Send button. Press Cancel button when you want to exit the Phone Dialer screen. The Phone Dialer screen opens. From here you can create Speed Dials, get the Call History and customize phone settings.
• Click the Speed Dialler button Dialler screen. in Phone Dialler menu to go to Speed • Click the Call History button screen.
• Click the Dialer button in Phone Dialer menu to make the phone and to get the dialing Phone Dialer screen. During the dialing status, the iPA280 can still use WLAN/BT/RFID at the same time. 5.7.4. Factory Reset o Click the button to get the Factory Reset screen. Click OK button to have the device system back to the factory setting.
5.7.5. Language o 5.7.6. Click the button to get the Language screen. Select the desired language and click OK button to change the language in the device. System Info o Click the button IPA280 – User guide 9000002522 R11 000 02/1002 to get the System Info screen.
5.7.7. Date Time Setting o 5.7.8. Click the button to get the Time Setting screen. Barcode Reader • Press Right and Left scanner trigger buttons to activate the barcode scanner. • LED indicates the battery charging and barcode scanning status. • o Green - Battery is fully charged, or barcode scanning process is completed without error. o Red - Battery is charging, barcode scanner is fired/activated.
o • Click the button Click the button IPA280 – User guide 9000002522 R11 000 02/1002 to get the System menu. to get the Barcode menu.
• List the format that supported by default barcode firmware as below. 1. Factory default can read Code39 2. Code128/GS1-128 3. DataMatrix 4. EAN/UPC 1. Code39 2. Code128/GS1-128 3. DataMatrix 4. EAN/UPC 5. Aztec 6. Codabar 7. Code11 8. Code93 9. EAN add on 2 Symbology can read 10. Interleave 2 of 5 11. Matrix 2 of 5 12. Plessey 13. GS1 DataBar 14. Standard 2 of 5 15. Telepen 16. QRCode 17. Maxicode 18. MicroPDF417 PARAF can read 19. PARAF code 1. Code39 2.
5.7.9. Hotkey o Click the button to get the Hotkey setting screen. 5.8. Power modes (connected and mobile) 5.8.1. Charging the battery • Before using iPA280 for the first time, you need to charge it for about 16 hours. • After that, you can charge the iPA280 4 hours to recharge the battery to full capacity. • Charge the iPA280 using the data and power cable or the docking station.
5.8.4. • Reduced Power modes Device is partially powered, with device-initiated wake up or user initiative wake up. A device in this mode is sleeping but capable of raising the system power state on its own. It consumes only enough power to be able to do so. • LCD is off and LED flashes in green every 2 seconds. 5.8.5. • Deep sleep Device has no power. A device in Deep Sleep mode should not be consuming any significant power.
6. Maintenance ATTENTION Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 6.1. Paper roll • Characteristics Precisions Type Reference: TF50-KR2 (NPI) Colour White Length Around 7 M (depending on paper roll type) Width 58 mm Diameter 24.7m/m +0.5m/m-0.
6.3. Transport and storage • • Use the original packaging for any unit stored. Disconnect all cables from the terminal during the transport. 6.4. Troubleshooting The terminal does not turn on or does not connect: • Check the power supply cable • Check for electrical power network The terminal fails to establish a GPRS connection • Check Section 5.9.
7. Extensions and accessories 7.1. • Cradles Charging the Battery with the cradle: o Plug the AC adapter cable into the power jack on the cradle, then connect the AC adapter into an electrical outlet. o Before slide the device into cradle, remove the grommet of the terminal (see location on illustration) in order to establish the connection with cradle. o The connection is secure when the bottom edge of the device is aligned with the cradle, and the LED indicator on the device lights up red.
7.2. Holster • The Holster can hold two paper rolls on both side. The front pocket can hold a iPA280 battery.
7.3. Pistol • Pistol Grip handle (for inventory management purpose), Data capture through trigger, Easy snap on PDA. • To install the pistol on PDA, remove the SPM part (see section 4.1), and slide the pistol in the PDA part, as illustrated by arrows on the illustration.
This Document is Copyright © 2010 by INGENICO Group. INGENICO retains full copyright ownership, rights and protection in all material contained in this document. The recipient can receive this document on the condition that he will keep the document confidential and will not use its contents in any form or by any means, except as agreed beforehand, without the prior written permission of INGENICO.
