User Guide Product name : iCT220/iCT250 Range : COUNTER TOP INGENICO – 28-32 Boulevard de Grenelle –75015 Paris - FRANCE Tél. 33(0)1 58 01 80 00 - Fax 33 (0)1 58 01 91 35 www.ingenico.
Contents 1. Introduction __________________________________________________ 3 2. Unpacking ____________________________________________________ 3 3. Recommendations ____________________________________________ 4 3.1. Security _____________________________________________________________ 4 3.2. Telephone emergency, hanging up _______________________________________ 4 3.3. Security of your terminal _______________________________________________ 5 3.4.
1. Introduction Thank you for choosing an Ingenico payment terminal. We recommend you to read carefully this user guide: It gives you the necessary information about safety precautions, unpacking, installation, and maintenance of your terminal. CAUTION To benefit from the guarantee-related product, and to respect the security, we ask you to use only the power supply delivered in box with the product, entrusting maintenance operations only to an authorized person.
3. Recommendations 3.1. Security Power on/Power down To power on or power down the iCT220/iCT250 connect or disconnect the power supply from the electric outlet. Lithium battery The iCT220/iCT250 is fitted with a lithium battery which is not accessible to the user. Only a qualified technician may be authorized to open the unit and change this component.
3.3. Security of your terminal Upon receipt of your terminal you should check for signs of tampering of the equipment. It is strongly advised that these checks are performed regularly after receipt. You should check, for example: that the keypad is firmly in place; that there is no evidence of unusual wires that have been connected to any ports on your terminal or associated equipment, the chip card reader, or any other part of your terminal.
iCT220 / iCT250 conforms to the following standards and rules : o IEC 60950-1 2nd Ed: Electrical safety of data processing equipment including electrical office equipment o FCC part 15 C (ICT250 ), FCC part 15 B(ICT220 ) o FCC part 68 o EN 55024 3.5. FCC compliance FCC ID : XKB-ICT220 / XKB-ICT250 / XKB-ICT220V3 / XKB-ICT250V3 This equipment as been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary.
3.6. Main Characteristics Terminal Weight about 325 g to 350 g full option Size 185 x 83 x 63 mm (l x w x h) Power supply unit (wall mounted) Weight approx 115 g (without mains cable) Size approx 77 x 25 x 89 mm (L x w x h) Class Class II equipment Input voltage 120V-60Hz Max consumption 400 mA The power supply unit is especially designed by the manufacturer for its terminals and so must be used.
4. Installation and connection 4.1. Positioning the terminal Install the terminal on a flat surface, with an easy access to an electrical outlet and telephone line. Place the terminal away from any heat source and protected from dust, vibrations and electromagnetic radiations (away from video terminals, PC, anti-shoplifting barriers ...).
4.3.2. Kit Magic Box installation WARNING Connecting must be done when the terminal is powered off. Follow the installation instructions shown below: Plug: 1 2 3 4 caps 1 2 Power lead Telephone line 4 3 Ethernet cable Serial link RS232 cable Install caps in the lead-through (as indicated on the figure). Close the compartment with the special cover provided in the kit, like the procedure described at chapter 4.3.4.
4.3.3. Connect cables Perform the following operations: Plug the telephone cable (1) into the telephone jack (3). Connect the other end into the connection (4) of the magic box Plug the power leads (5) into the power outlet (6), connect the other end into the power connection (7) of the magic box. 3 1 4 7 6 5 Plug: TNV-3 circuit: Telecommunication Network Voltage, as per safety standard EN 60950.
4.3.4. Close cover 1 To close the cover, start by inserting the clips of the cover in their housing respectively first, as shown on the figure here below, and close the cover. 1 4.4. Installation of the Magic Box ADVICE It is strongly recommended to attach the “Magic cable” to terminal’s work area in order to reduce stress on the terminal and connection.
4.5. Installing SAM (Secure access module) CAUTION: Before starting, switch off the terminal by disconnecting the power supply. In order to access the SAM card you must first remove the SAM compartment cover located at the back of your terminal. Press down firmly in the middle of the cover and slide it as indicated by arrow on the figure below. PRESS HERE Cut corner Insert the SAM Card into the slot marked (1) or(2). Take care to ensure that the SAM Card is inserted in the correct manner.
4.6. Installing MicroSD Card (optional) CAUTION: Before starting, switch off the terminal by disconnecting the power supply. Open the cover as indicated at chapter 4.5 Insert completely the MicroSD Card into the slot marked (MicroSD) as indicated on the figure. Take care to ensure that the MicroSD Card is inserted in the correct manner. The insertion position Card is engraved on the terminal. To remove the MicroSD Card push on it with your finger nails.
5. Installing a paper roll Your terminal is supplied with one paper roll. When the paper roll is nearing the end, a red line will appear on the paper, this indicates that the paper roll must be replaced. CAUTION Use only paper approved by the manufacturer (diameter 40 mm). Use of unsuitable paper is likely to damage the printer of your terminal (see characteristics at the chapter 7.1).
6. Daily use 6.1. Keypad functions 1 6 2 1 2 3 4 5 6 5 3 4 NAVIGATION keys in the menus – Interactive keys for use between the screen FUNCTION keys F CANCEL key (red) CLEAR key (yellow) / Feed paper (long press) VALIDATION key (green) Dot Key 6.2. Adjusting the contrast No contrast management for the Colour display The screen of your chart is 128 x 64 pixels, illuminated with white light.
6.3. Card insertion 6.3.1. Swiping a card Slide the card in the reader with magnetic strip facing left Swipe the card with constant speed, not too slow not too fast, to maximize the reading and avoid annoying repetitions. 6.3.2. Inserting a chip card Chip Cards should be inserted into the card reader as illustrated with the chip facing up 6.3.3. Inserting a chip card in second reader (Optional) Is located on back of the terminal. Insert the card up side down, magnetic strip visible. (chip no visible) 6.
7. Maintenance WARNING Before making any operations of maintenance in the terminal, make sure that the power supply is disconnected. 7.1. Paper roll Characteristics Precisions Colour White Width Diameter 58 mm 40 mm max.
7.2. Cleaning of the terminal First of all, unplug all the wires from the terminal. Good rules for proper cleaning of the terminal are: Use a soft cloth that is very slightly soaked with soapy water to clean the outside of the terminal. Do not clean the electrical connections. Do not use in any case, solvents, detergents, alcoholic or abrasive products: Those materials might damage the plastic or electrical contacts. Avoid exposing the terminal to the direct rays of the sun.
7.5. Environment (WEEE, Batteries and Packaging) This product is labeled in accordance with European Directives 2002/96/EC concerning Waste Electrical and Electronic Equipment (WEEE) and 2006/66/EC concerning Batteries and Accumulators. Those provisions are requiring producers and manufacturers to become liable for take-back, treatment and recycling upon end of life of equipment and batteries.
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