Installation Instructions

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Technical Document

430773-02

Rev. 5

CB967 Wireless Shopper Help Button

Programming and Installation Instructions

Introduction

The CB967 is a 1-button shopper help button with voice assurance which allows

shoppers to request assistance at various retail sales floor locations. The CB967

is a member of the Global Solutions Family, which operates in the 800MHz –

900MHz frequency spectrum. GSF Help Buttons are designed to communicate

with Indyme’s Smart Response infrastructure.

Programming Parameters

Many of the help buttons are pre-programmed at the factory and labeled with

location and address information. If your help button is pre-programmed you can

skip ahead to the installation section of these instructions.

CB967 help buttons have three primary programming parameters; Netcode, Address and Operating Mode.

These MUST be programmed in the correct order to establish communication and ensure proper operation.

Identify the parameters for your configuration before you begin programming.

Using the programming instructions below set the following parameters in order.

• Netcode – unique identification code for the installation environment.

• Address – alarm number associated with a control unit alarm event.

• Operating Mode – defines how the help button will respond when activated.

Programming a help button requires a series of button presses. On the CB967, SET is the “large round

button” and RESET is the “raised button on the right side”. The assurance LED ring surrounds the SET

button. This LED ring will flash during programming to indicate your progress.

Help button Programming

Help buttons use a hierarchy based menu structure. You must enter the Programming Menu first, and

then select the desired submenu. Each submenu may have one or more options available. These options

are used to assign specific operational characteristics to the help button. Review the submenus/options

before you begin programming.

Summary of content (6 pages)

PAGE 1
Technical Document 430773-02 Rev. 5 CB967 Wireless Shopper Help Button Programming and Installation Instructions Introduction The CB967 is a 1-button shopper help button with voice assurance which allows shoppers to request assistance at various retail sales floor locations. The CB967 is a member of the Global Solutions Family, which operates in the 800MHz – 900MHz frequency spectrum. GSF Help Buttons are designed to communicate with Indyme’s Smart Response infrastructure.
PAGE 2
Technical Document 430773-02 Rev. 5 Programming Menu Address Learn Operation Clone Menu 1 Menu 2 Menu 3 Menu 7 Enter the Programming Menu Press and hold the RESET button until the assurance LED flashes one time. Press and hold the SET button, until the assurance LED flashes two times. Press and hold the RESET button, until the assurance LED flashes three times. The help button is now in the Programming Menu mode, proceed to the desired submenu.
PAGE 3
Technical Document 430773-02 Rev. 5 Menu-3: Operating Mode Assigns the help button operating characteristics; Operating Modes will vary by help button type, below are the default modes for this help button. After entering the Programming Menu; Press the SET button three times for Menu-3, RESET once to select. The assurance LED will flash three times to indicate Menu-3 was selected. Press the SET button to select a Help button Operating Mode: <1, 2, …>, RESET once to save.
PAGE 4
Technical Document 430773-02 Rev. 5 Installation The CB967 help button uses two 2/3A 3-volt lithium batteries. Always use the same type of battery for optimum performance. DO NOT use rechargeable batteries in the help button. To replace the battery, remove the help button from its mounting location, remove the old batteries from the battery holder, and install the new lithium batteries. The help button does not lose the programmed characteristics when the batteries are removed.
PAGE 5
Technical Document 430773-02 Rev. 5 Mounting 1. Remove the CB967 from its packaging and disassemble before mounting. 2. Identify the desired mounting height for the help button, typically 48” – 54” above the floor. 3. Secure the base mounting plate with appropriate hardware: a. Lanyard, with screw under counter – Using included rubber feet b. Velcro/Adhesive – Clean surface with included alcohol swap c. Screws and anchors – Remove rubber feet and use existing holes in base plate 4.
PAGE 6
Technical Document 430773-02 Rev. 5 FCC Notice of Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.