Installation Instructions

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Indyme Solutions, Inc.⬧ 8295 Aero Place ⬧ San Diego, CA 92123 USA +1.858.268.0717 ⬧ +1.800.829.6141 Page 1 of 6

Technical Document

430773-00

Rev. 8

CB965 Wireless Shopper Help Button

Programming and Installation Instructions

Introduction

The CB965 is a 1-button shopper help button which allows shoppers

to request assistance at various retail sales floor locations. The

CB965 is a member of the Global Solutions Family, which operates in

the 800MHz – 900MHz frequency spectrum. GSF Help Buttons are

designed to communicate with Indyme’s Smart Response

infrastructure.

Programming Parameters

Many of the help buttons are pre-programmed at the factory and

labeled with location and address information. If your help button is

pre-programmed you can skip ahead to the installation section of these

instructions.

CB965 help buttons have three primary programming parameters; Netcode, Address and Operating Mode.

These MUST be programmed in the correct order to establish communication and ensure proper operation.

Identify the parameters for your configuration before you begin programming.

Using the programming instructions below set the following parameters in order.

• Netcode – unique identification code for the installation environment.

• Address – alarm number associated with a control unit alarm event.

• Operating Mode – defines how the help button will respond when activated.

Programming a help button requires a series of button presses. On the CB965, SET is the “large round

button” and RESET is the “raised button on the bottom”. The assurance LED ring surrounds the SET

button. This LED ring will flash during programming to indicate your progress.

Help button Programming

Help buttons use a hierarchy based menu structure. You must enter the Programming Menu first, and

then select the desired submenu. Each submenu may have one or more options available. These options

are used to assign specific operational characteristics to the help button. Review the submenus/options

before you begin programming.

Summary of content (6 pages)

PAGE 1
Technical Document 430773-00 Rev. 8 CB965 Wireless Shopper Help Button Programming and Installation Instructions Introduction The CB965 is a 1-button shopper help button which allows shoppers to request assistance at various retail sales floor locations. The CB965 is a member of the Global Solutions Family, which operates in the 800MHz – 900MHz frequency spectrum. GSF Help Buttons are designed to communicate with Indyme’s Smart Response infrastructure.
PAGE 2
Technical Document 430773-00 Rev. 8 Programming Menu Address Learn Operation Clone Menu 1 Menu 2 Menu 3 Menu 7 Set Enter the Programming Menu Press and hold the RESET button until the assurance LED flashes one time. Press and hold the SET button, until the assurance LED flashes two times. Press and hold the RESET button, until the assurance LED flashes three times. The help button is now in the Programming Menu mode, proceed to the desired submenu.
PAGE 3
Technical Document 430773-00 Rev. 8 rapidly for approximately 3 seconds and then it will exit Menu-2. If no Netcode is received within 5 minutes, the help button will exit Menu-2. Menu-3: Operating Mode Assigns the help button operating characteristics; Operating Modes will vary by help button type, below are the default modes for this help button. After entering the Programming Menu; Press the SET button three times for Menu-3, RESET once to select.
PAGE 4
Technical Document 430773-00 Rev. 8 Installation The CB965 help button uses two 2/3A 3-volt lithium batteries. Always use the same type of battery for optimum performance. DO NOT use rechargeable batteries in the help button. To replace the battery, remove the help button from its mounting location, remove the old batteries from the battery holder, and install the new lithium batteries. The help button does not lose the programmed characteristics when the batteries are removed.
PAGE 5
Technical Document 430773-00 Rev. 8 8. From the final mounting location, press the SET button on the help button and verify the appropriate message is broadcast over the desired output device Mounting holes Align cover and base Battery holders Batteries Installed Insert and press Indyme Solutions, Inc.⬧ 8295 Aero Place ⬧ San Diego, CA 92123 USA Snap together +1.858.268.0717 ⬧ +1.800.829.
PAGE 6
Technical Document 430773-00 Rev. 8 FCC Notice of Compliance This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.