XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al Thank yo ou for r choo osing Imagineear’s tr ried an nd te ested MPti™ ™ yers.
XXXX Tour, MPti™ Long OperationsManual Please familiarise yourself with this operations manual to get the optimum performance and longest life from these devices which are designed to give your visitors the best and most intuitive experience possible.
XXXX Tour, MPti™ Long OperationsManual 1 INTRODUCING OUR MPTI™ PLAYER 2 SITE INSTALLATION 2.1 Unpacking 2.2Charging your MPti™players 3 USER GUIDE 3.1 How to charge the mpti™devices 3.2 Playerpreparation 3.3 Start the tour 3.4 Interfacecontrols 3.5 After the tour 3.6 Alarm Startup 4.3 Device does not boot up and the screen continuously displays the Android logo without starting up 4.4 Device not displaying green LED after fullcharge 4.
XXXX Tour, MPti™ Long OperationsManual 6.2 Crackles on soundoutput 6.3 Fitting the racks into yourspace 6.4 Charging racktrolleys 7CHARGING RACKSET-UP 8 POWERMANAGEMENT 8.1 Chargingovernight 8.2 Device rotation for optimal batteryusage 8.3 Battery life 8.4 Periods ofnon-use 9 HEADSETS 9.1 Set up 9.2 How towear 9.3 How tostore 9.4 We have twooptions: LOGBOOK 10 SITE TRANSPORTATIONSOLUTIONS 10.1 Site transportation 14 solutions 10.2 Portableboxes 10.3 Modulartrolley 10.
XXXX Tour, MPti™ Long OperationsManual 1 INTRODUCING OUR MPTI™ PLAYER SLEEP CHARGING PORT ON / OFF RESET Time: 21-Feb-2018 00:00 MPti v5.19 Chinese English Content set: 21-Feb-2018 00:00 French German Italian Japanese Korean AUDIO JACK LED 2 SITEINSTALLATI ON 2.1 Unpacking Your MPti™ players will be supplied in moulded foam inserts for easy packaging and protection during transportation. Please keep the foam inserts for occasions when you need to send players back to us. 2.
XXXX Tour, MPti™ Long OperationsManual lanyard nearest to you and insert gently into a charging rack slot. When charging, the front LED light will either be: • Steady RED: indicates the battery ischarging • Steady GREEN: indicates the battery is fully charged If no light turns on, go to 5.2for help on playerdocking.
XXXX Tour, MPti™ Long OperationsManual 3.1 HOW TO CHARGE THE MPTI™ DEVICES Make sure the charging rack is connected to a power source and is switched on. Slowly push the MPti™ device into an empty slot in the charging rack, with the 2 seconds to turn it on. It will take about a minute to load, automatically display the Tour homescreen and then enter sleep mode. Do not touch any icons on screen until the player has entered sleep mode, as this may inadvertently start the tour.
XXXX Tour, MPti™ Long OperationsManual 3.3 START THETOUR P i c k u p ice and press the ON button. This will show the Tour homescreen. Select the relevant language to start the tour. Present the lanyard to the visitor, instructing them to place it around their neck, and help them put their headset on if needed. Give the device to the visitor and direct them towards the tour entrance. a -02:13 n M 3.4 INTERFACE CONTROLS P Tap the screen when listening to content t to bring up the playback controls.
Y XXXX Tour, MPti™ Long OperationsManual r rewind the content by dragging the o blue circle left or right at the bottom u of the screen. c You can skip content by pressing the a arrow in the bottom right hand corner of n the screen.
XXXX Tour, MPti™ Long OperationsManual 3.5 AFTER THE TOUR O p Ensure that the visitors hand their t devices back in before leaving. i o n [or site-specific instructions] 2 2 1 : Choose one of the two below INSERT INVISIBLE Y Option 1: o If the battery level is above 50%, u press the SLEEP button again and return the device to the handout c point. It is ready to be used again.
XXXX Tour, MPti™ Long OperationsManual insert the device back into a charging rack and wait for the green LED light to appear before using it again. If the returns point is far away from the charging rack, press the SLEEP button in the top right-hand corner of the screen. 3.6 ALARM The alarm box is placed at the tour exit. If a device enters in range, a loud beeping noise will start on the device and the screen will flash a message instructing the visitor to return their device in 12 languages.
XXXX Tour, MPti™ Long OperationsManual 4 MPTI™TROUBLESHOOTING 4.1 First steps Make sure that you have followed the Player preparation section correctly as failing to let the device boot up properly will result in abnormal behaviour. If that does not fix the fault, a reset of the device will clear most issues: hold the ON/OFF button for 15 seconds until the option to restart the device appears on screen. Tap on this option and let the device boot up as normal.
green LED after fullcharge XXXX Tour, MPti™ Long OperationsManual 4.8 The screen is broken, double Take the device out and boot up as normal. Check the battery level by pressing the SLEEP button followed by the ON/OFF button. If the battery is above 60%, use as normal. 4.5 Device not displaying either 4.6 Bluetooth share hasstopped If this message appears on screen, hold the ON/OFF button until the player powers off. Restart the player as normal.
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XXXX Tour, MPti™ Long OperationsManual 5 CHARGING RACKS TROUBLESHOOT ING Make sure the ON/OFF switch is turned on and the red light is on. If you encounter any problems please check the list of common faults below: 5.1 Player not connecting to player whilst in chargingrack. Swap the player with one that is either displaying a red or green LED. If the new player displays an illuminated LED, the first player is faulty. Please set this device aside for repair. If no LED is displayed, the slot is faulty.
XXXX Tour, MPti™ Long OperationsManual mains lead is working by swapping over I f p o s s i b l e for another lead. If the mains lead is Ok, check the Charging rackfuse holder has not popped out. It is placed just below the ON/OFF button. To remove, twist anticlockwise. To insert, push in and twist clockwise. If the fuse has blown, please contact us for a replacement or to arrange for an engineer to repair the charger. , c 5.
c XXXX Tour, MPti™ Long OperationsManual e. Swap out the cable and check again. If a the fault persists, check the headset on a u different MPti™ player. If they work on s another player, the original player’s jack e socket is likely at fault. If they do not d work then the headphones are faulty. Please set aside forrepair. b y 6.2 Crackles on soundoutput Test Headset: a Insert headset into a working device. If f device aside for repair.
XXXX Tour, MPti™ Long OperationsManual 7 CHARGING RACKSET-UP Each charging rack has ten slots and can charge up to ten MPti™ players (see Diagram A). They are fitted with an IEC socket on the left-hand side and an IEC plug on the right-hand side (see Diagrams B &C). with their backs against a solid wall to brace against possible movement when docking a player into a charging slot. Charging racks will not overheat when linked together, placed on top of each other and placed against a wall.
XXXX Tour, MPti™ Long OperationsManual the first rack, and the right-hand prong USBConnectorsx10 Charging slotsx10 is placed in the left-hand slot of the adjacent charging rack, with the middle prong acting as a spacer between this IEC Plug IEC first rack and the adjacent charging rack. Socket On/Off Some clips may require some pressure to push the prongs into the connection clip slots. switch Fuse Holder Adjustablefeet Adjustablefeet Adjustable Adjustable feet feet B.
XXXX Tour, MPti™ Long OperationsManual Fitting the racks into your space The charging racks are modular and can trolley to power overnight to ensure the certain players are overworked, and devices are ready to be used the next day. others left be arranged in many ways to suit the space you have. Whether you opt for a fitted or mobile solution, an Imagineear tech- nician will advise on how to best set up the space. Charging rack trolleys 8 POWERMANAGEMENT 8.
XXXX Tour, MPti™ Long OperationsManual relatively untouched. This can contribute to a quicker battery deterioration on heavily used players. To avoid this, we suggest players are handed out on a rotation scheme, ensuring all players receive similar active time. Switch off the devices by holding down on the ON/ OFF switch for 10 seconds and selecting “Power off” when that option appears on your screen.
XXXX Tour, MPti™ Long OperationsManual 9 HEADSETS 9.1 Set up The headsets arrive with a separate cable. The larger 3.5mm audio jack fits into the 9.3 How tostore We recommend that headphones are stored on rails, as this allows for easy distribution and prevents the headphone cables from getting tangled. Imagineear device. The smaller audio jack fits into the socket on the left-hand earphone. 9.2 How towear You have been supplied with ‘behindthe-head’ headsets.
XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al 9 We have 9.4 h two ooptionss: D Double Adj djustable Clothes C R A Rail Dimension D ns: height:: 101 – 168cm,w 1 width: 89cm e a c h h e a d p h o r rail will hold appro ox. 60 he eadphoness A Available h here:http: ://bit.ly/2 2o43DH4 4 Rail Frame e, 1m talllB B A Can hold up u to 20 headsets.. Storage bo oxes fit neatly und derneath.
XXXX Tour, MPti™ Long OperationsManual Headse Devic t Version 2
XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al 1 SITE 10 E 1 10.3 Mod dular tr rolley T TRANSP PORTA ATION Th modullar trolley The y is a great solutio on S SOLUTI IONS 1 10.1 fo or moving g large am mounts off devices long diistances.
E Euro Conttainers So olid BoxC D Dimension ns: 60 x 40 4 x 27cm m F i t s 3 6 M P t i ™ i n t h e XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al ir r foam insserts (4x9 9), or 60 0 headsetss. Th These can be stacke ed and pllaced on a tr rolley base (see bellow). A Available h here: http p://bit.
XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al 1 HYG 11 GIENE/ /COSM METICC CAR he ere: http:://bit.ly/2 2oF99jO E 1 11.1 MPti™ T promotte hygieniic use of the To t MPti™ ™, w recomm we mend wip ping down n the scre een w with an e-cloth and water, or Bioguar rd 240A Alcohol Hard H Surface Wipes. W We recomme end that this be e adopted d as partt of the daily routiine. 1 11.
XXXX Tour, MPti™ Long OperationsManual 12 T O U R D DATAMONITORING From time to time you may need to update your tour content, perhaps due to a refurbishment, a change of exhibits or the addition of a new tour or U P D A T E S A N language translation, for example. How the new content is uploaded onto the players will depend onyour agreement with Imagineear but will usually happen in one of two ways: 12.
c XXXX Tour, MPti™ Long OperationsManual tched on, any tour updates will h automatically be uploaded to the a players remotely from Imagineear’s r servers. The players will be ready to g hand out to visitors with the new i content the next day. n g At the same time, any data stored on the players can be downloaded and sent to r Imagineear for analysis, such as the total a amount of visitors, tour languages chosen, c tour length and feedback entered on the k device.
XXXX Tour, MPti™ Long OperationsManual 13 LOGBOOK We suggest you keep a logbook where staff handing out players can leave comments, tips andquestions. This can aid internal communication and more efficient management of the player stock. It can also be used to record faults or equipment needing repair as well as any other feedback to share with Imagineear. 14 SHIPPING There will be occasions when MPti™ players need to be returned to Imagineear.
XX XXX Tour, T , MPtti™ Long L g Ope eratio onsM Manua al 1 SAF 15 FETY CERTIFI C ICATES S M MPti™ FCC Article A 15 5, Class B (Feder ral Comm munication nsCommisssion) CE (Co onformité éEuropéen ne) WEEE E (Waste of Electriical and Electronic E c Equipm ment) C Charging g racks FCC Article A 15 5, Class A (Federal C ommun nicationsC Commissiion) CE (Co onformité éEuropéen ne) WEEE E (Waste of Electriical and Electronic E c Equipm ment) RoHS (Restrictiion of Haz zardousS Substancess) H Headpho nes WEEE E
XXXX Tour, MPti™ Long OperationsManual Site-specific Safety is of paramount importance to Imagineear, and we conduct site-specific risk assessments when required. If you would like to request one,please get in touch atsupport@imagineear.com.
FCC Caution： This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
