Warranty

Service & Warranty
Ikan International Corporation warranties to the first end-user that the product will, under normal
use and when received in its original container, be free from defects in workmanship and
materials for a period of one year from the purchase date, according to the original sales receipt
or invoice.
This warranty is extended to the purchasing end-user only and proof of purchase is necessary to
honor the warranty. If there is no proof of purchase provided with a warranty claim, Ikan
reserves the right to apply charges for parts and labor where they may be applicable.
This warranty does not apply to product exterior and aesthetic. Misuse, abnormal service or
handling, alterations or modifications in design, construction and/or use, void this warranty. No
sales personnel, representative, dealer, distributor or any other person is authorized to make any
warranty other than the parameters outlined above or to extend the duration of any warranties on
behalf of Ikan Corporation beyond the time period described above.
*An extra note about LCD displays: It is considered a 'normal and non-warrantable occurrence'
in the broadcast industry for currently manufactured Liquid Crystal Display (LCD) panels to
have up to three (3) or sometimes more 'failed or defective' pixels. Ikan Corporation considers
this industry standard too high and has set our 'normal, non-warrantable occurrence' at one (1)
'failed or defective' pixel. Ikan Corporation therefore reserves the right to consider one (1) 'failed
or defective' pixel as normal and acceptable and to not be covered under the standard one-year
Ikan warranty policy. Two (2) or more 'failed or defective' pixels will be covered under the
standard one-year Ikan warranty policy. Due to constant effort to improve products and product
features, specifications may change without notice.
Concerns not addressed in this posting may be brought up in correspondence with our technical
support department.
Email: [e-mail] or call [phone].
Download RMA form here.
Manufacturers’ warranties may not apply in all cases, depending on factors such as use of the
product, where the product was purchased, or who you purchased the product from. Please
review the warranty carefully, and contact the manufacturer if you have any questions.