Installers & User guide Push-Pull Mortise. Version 0.
Welcome! This guide will get you up and running with your igloohome Push-Pull Mortise. In the meantime, you should follow igloohome on Facebook and Youtube! Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
Table of Contents What’s Included 4 Specifications 5 Installation Guide Requirements 6 Preparing the Door 8 Installation Instructions 10 User Guide Lock Anatomy 13 Features 14 Unlocking from the Outside 16 Unlocking from the Inside 18 Locking from the Outside 20 Locking from the Inside 21 Child & Pet Safety Handle Function 22 App Onboarding 24 Managing Access in App 25 9V Jumpstart 27 Changing Batteries 28 Lock Behaviour 29 Airbnb Connect 31 Audi
What’s Included Front Assembly Strike Plates 1 Back Assembly AA Batteries x4 Drill Sheet & Installation Guide Back Plate RFID Stickers x2 RFID Tags x2 X4 X4 X4 X6 X4 Screws 4 5 Physical Keys Mortise Shafts 2 Mortise Assembly Note: 1. For door frames with thickness of 40mm and above, it is recommended to use the strike plate with an extended curved lip; 2.
Specifications Model igloohome Push-Pull Mortise Battery Type 4 x AA* Alkaline Battery Life Up to 10 months Emergency Power 9V Alkaline Battery Operation Temp -25°C to 55°C IP Rating IP54 Material Zinc Alloy, ABS, Acrylic Weight Net: 3.9kg, Gross: 4.7kg Unlock Methods Fingerprint, Bluetooth, PIN Code, RFID Tags, RFID Stickers, Multi-Function Button, Handle, Physical Keys Side Back 360mm (14.17”) 360mm (14.17”) Front 82mm (2.23”) 71mm (2.80”) 71.2mm (2.80”) 82mm (2.
Installation Guide Requirements Clearance 10 mm (0.39”) > 360 mm (13.97”) 10 mm (0.39”) Door Thickness 73mm (2.87”) 40mm-70mm (1.57” - 2.75”) >190mm (7.48”) (with handle) Mortise Assembly Length Dead bolt Sensor Latch Latch bolt 6 ) ire ew h t for m 0m 9”) 1 g .3 din (0 clu (in mm 120 72”) 4 ( .
Screw Specifications • 20mm (0.78”) X4 • 20mm (0.78”) X4 • 45mm (1.77”) For doors with thickness 40 - 50mm (1.57” - 1.98”) X4 • 20mm (0.78”) X6 • 20mm (0.78”) X4 For doors with thickness 50 - 70mm (1.98” - 2.75”) Door Type Left Hand Installation Hinge Outside Note: Hinge is on your left. Right Hand Installation Hinge Outside Note: Hinge is on your right.
Preparing the Door Items needed: 135mm Drill Sheet #2 Phillips Screw Driver Recommended Door and door frame material : Wood Drill 20mm (0.78”) Spade Bit 32mm (1.25”) Hole Saw 20mm (0.78”) Chisel Hammer Recommended Gap between door and door frame: <3mm (0.01”) Note: Not for metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to support@igloohome.co 8 68mm (2.
How to use the Drill Sheet Drilling (Door) Fold here before drilling holes for side Make sure this is aligned to the centre of door edge Door edge Chiselling Depth Width: 2 - 3mm (0.0079” - 0.01”) Door edge 120 mm (4. 72” ) Mark the center of the holes and then drill for accuracy.
Installation Instructions Determine if your door swings inwards or outwards and adjust the PUSH-PULL setting on the front and back assemblies accordingly.
Install Mortise Flat side of the latch faces in Inside Screws 20mm (0.78”) Mortise Shaft Install Outer Body Check the PULL/PUSH toggle switch before installation. - left : Pull (Out-swing) - Right : Push (In-swing) Install the key cylinder of the outdoor unit correctly against the mortise installed on the door. Screws 20mm (0.78”) 20mm (0.
Connecting Cable Outdoor unit cable The toggle switch must be the opposite from the outdoor body. Mortise cable 6 Install Inner Body Be aware not to damage the cables during installation. Screws 20mm (0.
7 Install Striker on the door frame. Ensure to chisel appropriately to the correct measurements. Dust Box Striker Screws 15mm (0.23”) Installation Confirmation 1. Insert batteries then the buzzer will sound 2. Lock the door by pressing and holding 3.
User Guide Lock Anatomy Outer Body Inner Body LED Indicator Low Battery Indicator RFID Reader Touch Screen Keypad Unlock Battery Cover 9V Jumpstart Multi-Function button Fingerprint Reader Outer Handle Inner Handle Clear Emergency Keyhole* Note: Please remove the bottom cover to access keyhole 14
Features PIN / Bluetooth / Fingerprint / RFID Unlock Master PIN Code Bluetooth Master Key The igloohome Mortise unlocks with a permanent Master PIN Code. The igloohome Mortise unlocks with Bluetooth via the app. User PIN Code Bluetooth Guest Key The mobile app can generate user PIN codes, with validity duration from One-Time, Permanent, Recurring or a Duration based on Date-time. Bluetooth keys based on duration can be generated and shared with guests.
Features Security / Alarms Tamper Alarm Obstruction Alarm The lock will sound if intruders try to pry the lock from the door. Activate Passage mode via the MultiFunction Button or turning auto relock off via Bluetooth. Refer to Page 23. Will keep ringing when the Mortise lock is unable to lock/unlock fully. This happens when the lock is low in battery, or the mortise alignment is off. If the warning sound continues, please change the batteries or close the door fully.
Unlocking from the Outside a Fingerprint 1. Place your registered fingerprint on the scanner 2. The status indicator will flash green twice with 4 short ascending tones once unlocked. b Bluetooth 1. Open your igloohome app 2. Tap on the “Bluetooth Unlock” button 3. The status indicator will flash green twice with 4 short ascending tones once unlocked.
c PIN Code 1. Press any button on the keypad to wake device up 2. Key in a valid PIN code (with or without masking pins) followed by the “Unlock Icon” 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. d RFID 1. Hold the registered card and move it closer towards the “RFID icon” on the top of the Mortise 2. The status indicator will flash green twice with 4 short ascending tone once unlocked.
e Quiet Unlock 1. Press the “Unlock” button on the keypad 2. Use any registered fingerprint, RFID or valid pin 3. The lock will unlock quietly without any audio indicators. *When the door locks next, it will also lock quietly without any audio indicators. After that, audio indicators will resume unless “Quiet Unlock” is performed again. f Physical key 1. Pull the bottom cover downwards to reveal the keyhole. 2. Insert the physical key and turn to unlock.
Unlocking from the Inside a Handle Unlock by pulling/pushing the handle.
b Multi-Function Button Press the Multi-Function button to unlock.
Locking from the Outside a Auto Relock The igloohome Mortise relocks automatically when door is closed. User can configure the delay or deactivate* relock if they prefer to. b Manual Relock Press and hold the Unlock icon on the bottom right of the keypad for 2 seconds until the status indicator will show green with a long beep.
Locking from the Inside a Multi-Function Button b In the case that auto-relock function is disabled or does not work, after closing the door, user can alternatively press the Multi-Function Button to manually lock the Mortise from the inside. The multi-function button will only rotate for door thickness less than 55mm.
Child & Pet Safety Function a Activate b 1. The function is deactivated by default. 2. To activate it, push the safety toggle to the right. 3. The Mortise now cannot be unlocked from the inside using the handle.
a b Deactivate b 1. To deactivate the function, simply push the safety toggle towards the left. 2. The Mortise can now be unlocked from the inside using the handle.
App Onboarding Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is 2 1234567890 Register as a Lock User a) Download igloohome from App store / Play store. b) Create an account and login. 3 Pairing a) Select [Add new igloohome lock] Note: For existing users with other paired locks, go to [Configuration], select [Add Lock] and follow the instructions.
Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent, Duration PIN or Recurring PIN. Pin codes will expire if its not use within its activation period. Refer to the table below.
Managing Access in App 3 Adding Key Card 1. Under [Access], select [+Access] followed by [Keycard]. 2. Wait until the confirmation of the lock by an audio indicator (long beep). 3. Tap key card(s) on the lock to add and then rename the key card(s) on the App right away. 4. Follow instructions on the app and select [Done] to complete the process. 4 28 Adding Fingerprint 1. Under [Access], select [+Access] followed by [Fingerprint] 2.
9V Jumpstart 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up if the batteries are fully drained. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the ‘Unlock’ icon 9V 9V 9V Please ensure terminals of the 9V battery are in proper contact with the contact points on the lock.
Changing Batteries Push the battery cover upwards to remove it. Battery Cover Secure battery cover tightly by pushing it downwards.
Lock Behaviour Security Lockout After several incorrect PIN code, RFID or Fingerprint attempts, the corresponding entry method will be locked out and the security alarm will be triggered.
2 Keypad Disabled Mode Keypad Disabled Mode prevents others from using PIN code, RFID tag/stickers and Fingerprints to unlock when you are inside the property. It can be activated when the mortise is locked. Note: Bluetooth, Multi-Function Button, Handle and Physical Key can be used to unlock in this mode. 3 Passage Mode Passage Mode enables you to have easy access during high human traffic flow by deactivating auto relock. It can be activated when the mortise is unlocked.
Airbnb Connect 7 8 Airbnb Connect Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial. Here are the steps to activate Airbnb Connect Step 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb], then click [OK]. Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to.
Audio and LED Indications Actions Bluetooth Connection Status indicator flashes Blue Successfully Unlocked Ascending 4 fast tones after unlocked and flash Green LED 2 times Successfully Locked 1 long beep after product is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red LED 2 times Invalid RFID Descending 4 fast tones Invalid Fingerprint Single invalid attempt - 2 short beeps 3 invalid attempts - Descending 4 fast tones Obstruction Alarm 6 sets of 4 short beeps Keyp
Troubleshoot Pairing is unsuccessful • Try with a different mobile device, using the same username and password • Update your phone’s operating system to the latest version • Restart the Bluetooth and Internet connection on your mobile device • Restart igloohome app on your mobile device • Switch to a new set of batteries Bluetooth Key is not working • Restart the Bluetooth and Internet connection on your mobile device • Check on the timezone of the home listing against your phone time • Check if the Bluet
Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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