Installers & User guide Mortise 2+. Version 0.
Welcome! This guide will get you up and running with your igloohome Mortise 2+. In the meantime, you should follow igloohome on Facebook and Youtube! Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
Table of Contents What’s Included 4 Specifications 5 Installation Guide Requirements 6 Preparing the Door 8 Installation Instructions 10 User Guide Lock Anatomy 13 Features 14 Unlocking from the Outside 16 Unlocking from the Inside 18 Locking from the Outside 20 Locking from the Inside 21 Child & Pet Safety Handle Function 22 App Onboarding 24 Managing Access in App 25 9V Jumpstart 27 Changing Batteries 28 Lock Behaviour 29 Airbnb Connect 31 Audi
STEP 2 Align this Centre Line to the desired door thickness of the mortise lockcase to be inserted into door edge. PH M4 X 14 x6 FH4 X 20 x4 BH M5 X 45 x4 for 60 - 70mm door for 40 - 50mm door BH M5 X 30 x4 IGM3/4 Drill Template STEP 1 32mm (1-1/4") Place drill template on the inside door surface. Align solid folded line on door edge along the top & bottom black arrows for 32mm & 70mm surface holes for drilling from back to front.
Specifications Model igloohome Smart Mortise 2+ Battery Type 8 x AA* Alkaline Battery Life Up to 18 months Emergency Power 9V Alkaline Battery Operation Temp -25°C to 55°C Storage Temp -40°C to 65°C IP Rating IP64 Material AI, Zinc Alloy, ABS Weight Net: 3.44kg, Gross: 3.56kg Unlock Methods Fingerprint, Bluetooth, PIN Code, RFID Tags, RFID Stickers, Multi-Function Button, Handle, Physical Keys Side Back 354mm (13.95”) 354mm (13.95”) Front 160mm (6.30”) 68mm (2.
Installation Guide Requirements Clearance 10 mm (0.39”) > 355 mm (13.97”) 10 mm (0.39”) Door Thickness 73mm (2.87”) 40mm-70mm (1.57” - 2.75”) >190mm (7.48”) (with handle) Mortise Assembly Length Dead bolt Latch bolt e) wir he or t f mm ) ” g 10 din (0.39 u l (inc mm 120 2”) .
Screw Specifications • 15mm (0.23”) X4 • 20mm (0.78”) For doors with thickness 40 - 50mm (1.57” - 1.98”) X4 • 30mm (1.18”) For doors with thickness 50 - 60mm (1.98” - 2.36”) X4 • 45mm (1.77”) X4 • 14mm (0.55”) For doors with thickness 60 - 70mm (2.36” - 2.75”) X6 • 20mm (0.78”) X8 Door Type Left Hand Installation Hinge Outside Note: Hinge is on your left. Right Hand Installation Hinge Outside Note: Hinge is on your right.
Preparing the Door Items needed: 135mm Drill Sheet #2 Phillips Screw Driver Recommended Door and door frame material : Wood Drill 20mm (0.78”) Spade Bit 32mm (1.25”) Hole Saw 20mm (0.78”) Chisel Hammer Recommended Gap between door and door frame: <3mm (0.01”) Note: Not for metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to support@igloohome.co 8 70mm (2.
How to use the Drill Sheet Drilling (Door) Fold here before drilling holes for side Make sure this is aligned to the centre of door edge Door edge Chiselling Depth Width: 2 - 3mm (0.0079” - 0.01”) Door edge 120 mm (4. 72” ) Mark the center of the holes and then drill for accuracy.
Installation Instructions Determine the position of the door handle and pull until it clicks. Front Assembly For LeftHanded Door Back of Front Assembly For RightHanded Door Releasing of Catch In case you have positioned the door handle wrongly, release the handle catch that can be found behind the front / back lock assembly. Cut the key cylinder accordingly for different door thickness.
Install Mortise Flat side of the latch faces in Mortise Pin Inside Screws 15mm (0.
Install Inner Body Mortise Cable Outer Body Cable * Chip is attached to the back assembly Screws 20mm (0.78”) 14mm (0.55”) 20mm (0.78”) 6 Install Striker on the door frame. Ensure to chisel appropriately to the correct measurements. Case Striker Screws 15mm (0.23”) Installation Confirmation 1. Insert batteries then the buzzer will sound 2. Lock the door by pressing and holding 3.
User Guide Lock Anatomy Inner Body Outer Body Fingerprint & RFID Reader Touch Screen Keypad Battery Cover Unlock Tri-Coloured LED 9V Jumpstart Emergency Keyhole Multi-Function button Safety Button Outer Handle Inner Handle Clear 13
Features PIN / Bluetooth / Fingerprint / RFID Unlock Master PIN Code Bluetooth Master Key The igloohome Mortise unlocks with a permanent Master PIN Code. The igloohome Mortise unlocks with Bluetooth via the app. User PIN Code Bluetooth Guest Key The mobile app can generate user PIN codes, with validity duration from One-Time, Permanent, Recurring or a Duration based on Date-time. Bluetooth keys based on duration can be generated and shared with guests.
Features Security / Alarms Fire Detection Alarm Obstruction Alarm When the sensor on the inside of the door detects a temperature around 70°C for a sustained period of time, the door will unlock automatically with a loud alarm sound to allow you to exit. To disable fire detection alarm, remove one battery. Will keep ringing when the Mortise lock is unable to lock/unlock fully. This happens when the lock is low in battery, or the mortise alignment is off.
Unlocking from the Outside a Fingerprint 1. Tap the fingerprint module to open it 2. Place your registered fingerprint on the scanner 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. Flips Open Note: If there are no registered fingerprints, the module will flip open and close immediately when tapped b Bluetooth 1. Open your igloohome app 2. Tap on the “Bluetooth Unlock” button 3.
c PIN Code 1. Press any button on the keypad to wake device up 2. Key in a valid PIN code (with or without masking pins) followed by the “Unlock Icon” 3. The status indicator will flash green twice with 4 short ascending tones once unlocked. d RFID 1. Hold the registered card and move it closer towards the “RFID icon” on the top of the Mortise 2. The status indicator will flash green twice with 4 short ascending tone once unlocked.
Unlocking from the Inside a Handle Manually unlock by holding the handle down.
b Multi-Function Button Press the Multi-Function button to unlock. The multi-function button will only rotate for door thickness less than 55mm.
Locking from the Outside a Auto Relock The igloohome Mortise relocks automatically when door is closed. User can configure the delay or deactivate* relock if they prefer to. Note: Function will only work when Sensor is installed. *Even if auto-relock is disabled, as a security feature, the mortise will still lock after 30s if it is unlocked using the multi-function button/ BT unlock and door is not opened.
Locking from the Inside a Multi-Function Button b In the case that auto-relock function is disabled or does not work, after closing the door, user can alternatively press the Multi-Function Button to manually lock the Mortise from the inside. The multi-function button will only rotate for door thickness less than 55mm.
Child & Pet Safety Handle Function a Activate 1. The function is deactivated by default. 2. To activate it, simply twist the safety button in the clockwise direction. 3. Then user is unable to unlock the Mortise from inside via the handle.
b Deactivate 1. To deactivate the function, simply grab the handle and use the thumb to push the upper part of the safety button away. 2. Then user is able to unlock the Mortise from inside via the handle again.
App Onboarding Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is 2 1234567890 Register as a Lock User a) Download igloohome from App store / Play store. b) Create an account and login. 3 Pairing a) Select [Add new igloohome lock] Note: For existing users with other paired locks, go to [Configuration], select [Add Lock] and follow the instructions.
Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent, Duration PIN or Recurring PIN. Pin codes will expire if its not use within its activation period. Refer to the table below.
Managing Access in App 3 Adding Key Card 1. Under [Access], select [+Access] followed by [Keycard]. 2. Wait until the confirmation of the lock by an audio indicator (long beep). 3. Tap key card(s) on the lock to add and then rename the key card(s) on the App right away. 4. Follow instructions on the app and select [Done] to complete the process. 4 26 Adding Fingerprint 1. Under [Access], select [+Access] followed by [Fingerprint] 2.
9V Jumpstart 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up if the batteries are fully drained. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the ‘Unlock’ icon 9V 9V 9V Please ensure terminals of the 9V battery are in proper contact with the contact points on the lock.
Changing Batteries Press the square button on the battery cover and the cover will release. Insert AA Batteries Battery Cover Secure battery cover tightly by pressing down the square button. 28 Please use 8 AA batteries for optimal performance.
Lock Behaviour Security Lockout After several incorrect PIN code, RFID or Fingerprint attempts, the corresponding entry method will be locked out and the security alarm will be triggered.
2 Keypad Disabled Mode Keypad Disabled Mode prevents others from using PIN code, RFID tag/stickers and Fingerprints to unlock when you are inside the property. It can be activated when the mortise is locked. Note: Bluetooth, Multi-Function Button, Handle and Physical Key can be used to unlock in this mode. 3 Passage Mode Passage Mode enables you to have easy access during high human traffic flow by deactivating auto relock. It can be activated when the mortise is unlocked.
Airbnb Connect 7 8 Airbnb Connect Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial. Here are the steps to activate Airbnb Connect Step 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb], then click [OK]. Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to.
Audio and LED Indications Actions Bluetooth Connection Status indicator flashes Blue Successfully Unlocked Ascending 4 fast tones after unlocked and flash Green LED 2 times Successfully Locked 1 long beep after product is locked and Green LED for 2 seconds Incorrect PIN 4 short beeps and flash Red LED 2 times Invalid RFID Descending 4 fast tones Invalid Fingerprint Single invalid attempt - 2 short beeps 3 invalid attempts - Descending 4 fast tones and fingerprint module will close Obstruction Al
Troubleshoot Pairing is unsuccessful • Try with a different mobile device, using the same username and password • Update your phone’s operating system to the latest version • Restart the Bluetooth and Internet connection on your mobile device • Restart igloohome app on your mobile device • Switch to a new set of batteries Bluetooth Key is not working • Restart the Bluetooth and Internet connection on your mobile device • Check on the timezone of the home listing against your phone time • Check if the Bluet
Compliance This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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