Installers & User guide Mortise 2. Version 0.
Welcome! This guide will get you up and running with your igloohome Mortise 2. In the meantime, you should follow igloohome on Facebook and Youtube! Like us on Facebook Visit our Youtube As our igloohome app is frequently updated, there may be changes to this manual. Please refer to our website igloohome.co/support for the latest version of the manual.
Table of Contents What’s Included 4 Specifications 5 Installation Guide Requirements 6 Installation Type 7 Prepare the door 8 Installation Instructions 10 User Guide Lock Anatomy 13 Features 15 Unlocking 16 Locking 17 App Onboarding 18 Managing Access in App 19 9V Jumpstart 20 Lock Behaviour 21 Airbnb Connect 23 Audio and LED Indications 24 Troubleshoot 25
What’s Included Front Assembly Back Assembly Back Plate Strike Plate AA Batteries x4 Key Cards x2 Screws 4 5 Emergency Keys Mortise Shaft + Pin Drill Sheet Key Stickers x2 Mortise Assembly
Specifications Model igloohome Smart Mortise 2 Battery Type 4 x AA* Alkaline Battery Life Up to 1 year Emergency Power 9V Alkaline Battery Operation Temp -20°C to 60°C Storage Temp -30°C to 70°C IP Rating IP65 Material AI, Zinc Alloy, ABS Weight Net: 1.97kg, Gross: 2.46kg Unlock Mechanism Bluetooth, PIN code, Key cards, Key Stickers, Open/Close Button, Handle, Thumbturn, Physical Keys Front Side Back 300mm (11.8”) 300mm (11.8”) 80mm (3.14”) 65mm (2.55”) 72mm (2.
Installation Guide Requirements Clearance 10 mm (0.39”) > 305 mm (12.00”) 10 mm (0.39”) Door Thickness 70mm (2.75”) 40mm-60mm (1.57” - 2.36”) >190mm (7.48”) (with handle) Mortise Assembly Length Dead bolt Latch bolt e) wir the r o mf 10m ) ing (0.39” d u l (inc mm 120 2”) (4.
Installation Type Screws Quantity: 4 each • 06mm (0.23”) • 20mm (0.78”) For doors with thickness 40 - 45mm (1.57” - 1.77”) • 30mm (1.18”) For doors with thickness 45 - 50mm (1.77” - 1.96”) • 40mm (1.57”) For doors with thickness 50 - 60mm (1.96” - 2.36”) • 12mm (0.47”) Door Type Left Hand Installation Set the toggle to ‘LH’ for left-hand installation Hinge * Hinge is on your left.
Preparing the Door Items needed: 135mm Drill Sheet #2 Phillips Screw Driver Recommended Door and door frame material : Wood Drill 20mm (0.78”) Spade Bit 32mm (1.25”) Hole Saw 20mm (0.78”) Chisel Hammer Recommended Gap between door and door frame: <3mm (0.01”) * Not for: metal gates, glass doors or sliding doors. If you are unsure if your door is suitable, send us web links to your door pictures to support@igloohome.co 8 70mm (2.
How to use the Drill Sheet Drilling (Door) Fold here before drilling holes for side Make sure this is aligned to the centre of door edge Door edge Chiselling Depth Width: 2 - 3mm (0.0079” - 0.01”) Door edge 120 mm (4. 72” ) Mark the center of the holes and then drill for accuracy.
Installation Instructions Determine the position of the door handle and pull until it clicks Front Assembly Back of Front Assembly Releasing of Catch In case you have positioned the door handle wrongly, release the handle catch that can be found behind the front / back lock assembly.
Install Mortise Flat side of the latch faces in Mortise Pin Inside Screws 12mm (0.
Install Inner Body Mortise Cable Outer Body Cable * Chip is attached to the back assembly Screws 06mm (0.23”) 20mm (0.78”) 30mm (1.18”) 40mm (1.57”) Install Strike on the door frame. Ensure to chisel appropriately to the correct measurements. Case Strike Screws 12mm (0.47”) Installation Confirmation 1. Insert batteries then the buzzer will sound 2. Lock the door by pressing and holding ‘#’ 3.
User Guide Lock Anatomy Outer Body Key Card Reader Touch Screen Keypad Battery Cover Unlock 9V Jumpstart Emergency Keyhole Thumbturn Handle Clear 13
Features PIN / Bluetooth Unlock Master PIN Code Bluetooth Master Key The igloohome Mortise unlocks with a permanent Master PIN Code. The igloohome Mortise unlocks with Bluetooth via the app. User PIN Code Bluetooth Guest Key The mobile app can generate user PIN codes, with validity duration from One-Time, Permanent, or a Duration based on Date-time. Bluetooth keys based on duration can be generated and shared with guests.
Features Security / Alarms Fire Detection Alarm Obstruction Alarm When the sensor on the inside of the door detects a temperature between 50°C - 70°C for a sustained period of time, the door will unlock automatically with a loud alarm sound to allow you to exit. To disable fire detection alarm, remove one battery. Will keep ringing when the Mortise lock is unable to lock/unlock fully. This happens when the lock is low in battery, or the mortise alignment is off.
Unlocking To unlock the door Key Card / Key Sticker igloohome App Bluetooth Basic Unlock Warehouse Julia PIN Code / Decoy PIN Code Basic Physical Key Access Logs igloohome App Thumbturn Bluetooth Guest Key Handle Warehouse John Android-Create IOS-Claim Feb 12, 2019 20:00 SGT Sep 30, 2019 00:00 SGT Legend PIN Code Key in your PIN code and press ‘#’ Bluetooth Guest Key Refer to lock tutorial - Step 13 Decoy PIN Code Key in up to a total of 16 digits, including the PIN code, followed by ‘#’
Locking To lock the door Key Card Unlock Sensor/Timer Re-Lock Unlock Physical Key Thumbturn Legend ‘Unlock’ Key Press and hold ‘Unlock’ Open/Close Button Press Open/Close Button at the back of the lock Sensor Re-Lock Refer to Lock Tutorial - Step 8 Physical Key Use the physical key to lock the door Timer Re-Lock Refer to Lock Tutorial - Step 9 Thumbturn Use thumbturn at the back of lock 17
App Onboarding Test Factory PIN Unlock In the factory mode (before pairing), the PIN to unlock is 2 1234567890 Register as a Lock User a) Download igloohome from App store / Play store. b) Create an account and login. 3 Pairing a) Select [Add new igloohome lock] Note: For existing users with other paired locks, go to [Configuration], select [Add Locks] and follow the instructions.
Managing Access in App Creating PIN codes PIN codes can be generated on the app under [Access], create [+Access] and choose either One-Time, Permanent or Duration PIN. Pin codes will expire if its not use within its activation period. Refer to the table below. PIN Type Use PIN within* One-Time PIN 24 hrs of generation Permanent PIN 24hrs of generation Duration PIN 24hrs from the start time Note: Duration PIN code end times can be customised within a 28-day timeframe.
9V Jumpstart 9V Jumpstart Feature 1. Touch and hold the battery contacts against the 9V jumpstart pin on the lock and you will hear a series of beeps and the keypad will light up. 2. While holding the 9V battery to the jumpstart, key in your PIN code on the keypad followed by the ‘Unlock’ icon 9V 9V 9V 20 Please ensure terminals of the 9V battery are in contact with the Jump Start contact points of the lock for 2 seconds to activate your Mortise.
Lock Behaviour Keypad Security Lockout After several incorrect PIN code attempts, the igloohome Smart Mortise 2 keypad will be locked out and the security alarm will be triggered. Note: Physical key and Bluetooth Unlock can be used to unlock in this mode. Keypad Security Lockout Triggered by 5 consecutive PIN Code attempts by default (Configurable via Bluetooth) Disable By After 1 / 5 / 10 Minutes or Any other unlocking methods Behaviour Single flash when keypad is triggered.
2 Keypad Disabled Mode Keypad Disabled Mode prevents others from using PIN code to unlock when you are inside the property. Note: Physical key, Bluetooth key & Thumbturn can be used to unlock in this mode and the Keypad will be enabled after successfully unlocked. 3 Passage Mode Passage Mode enables you to have easy access during high human traffic flow by deactivating auto relock.
Airbnb Connect 7 8 Airbnb Connect Airbnb Connect automates the generation of PIN codes for your Airbnb guests based on their approved reservations. It costs USD$4.99 per month, but is currently on free trial. Here are the steps to activate Airbnb Connect Step 1: Connect to your Airbnb Under [Account Settings], select [Connect with Airbnb] Step 2: Connect to Airbnb listings Under [Reservations], click the [Add] icon to select a home to connect to. Select Airbnb Listing and PIN Time to associate.
Audio and LED Indications Actions Bluetooth Connection ‘Unlock’ icon flashes Blue Successfully Unlocked 4 fast ascending tones and ‘Open’ flashes green after unlocked Successfully Locked 1 long beep and ‘Close’ flashes red after locked Incorrect PIN 4 short beeps Invalid RFID 4 descending tones Obstruction Alarm 6 sets of 4 short beeps Keypad Disabled Mode Activated 3 ascending tones Keypad Disabled Mode Deactivated 3 descending tones Keypad Security Lockout Alarm Low-high siren for 30 /60
Troubleshoot Pairing is unsuccessful • Try with a different mobile device, using the same username and password • Update your phone’s Operating system to the latest version • Restart the Bluetooth and internet connection on your mobile device • Restart igloohome app on your mobile device • Switch to a new set of batteries Lock is not working when battery level is not 100% • Do a Bluetooth unlock to refresh the battery level on the app • Battery level shown in the app may not be accurate • Use Alkaline b
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