Portable Thermal Printer HM-E200 SERIES USER MANUAL Rev.1.2 Xiamen Hanin Electronic Technology Co.,Ltd. ADD: Room 305A, Angye Building, Pioneering Park, Torch High-tech, Zone, Xiamen Tel.: +86-(0)592-5885993 Web: www.hprt.
Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices. Safety Precautions Please be sure to read To use this product in safety, please follow the precautions given below.
Using the Printer Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer. Do not unplug or plug in a USB cable while the printer is printing or during communication.
Operating Environment for the Printer Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.
Contents 1. Product Overview.......................................................................................................................................1 1.1 Printer & Accessories....................................................................................................................... 2 1.2 Appearance and Components..........................................................................................................3 2. Setup.......................................................
8.2 Belt Clip.......................................................................................................................................... 33 9. Troubleshooting Procedure......................................................................................................................34 9.1 Troubleshooting Guide................................................................................................................... 35 9.1.1 Power Supply Failure......................................
HM-E200 User Manual 1. Product Overview This printer is perfect for mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: •Pocket size (84.4x126.8x51.5mm) •Extremely light and mobile (237g including Battery pack) •Very silent printing thru direct thermal printing method •Print speed 110mm/s •Support Bluetooth Ver3.0/4.
HM-E200 User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: The AC adapter vary by local or region.
HM-E200 User Manual 1.
HM-E200 User Manual 2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow. Press down on the battery pack until the hooks click into place. 3. To remove the battery back, pull back the hook, and use the opposite procedure from the one you used to insert the battery pack.
HM-E200 User Manual 2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing. If you want to go on, please charge it. Battery charging POWER lamp will always flash in green color and goes off when fully charged.
HM-E200 User Manual Charging the Battery Pack The battery pack can be charged at ambient temperatures between 0 and 40°C. The time required to charge the battery pack varies depending on the voltage and the ambient temperature. Normally, it takes 3 to 4 hours to charge the battery pack. It will take longer to charge the battery pack if you print while charging the battery pack. Do not remove the battery pack while it is being charged. Fully charge the battery prior to using the printer.
HM-E200 User Manual Battery Disposal and Recycling A battery pack is used to power this device. Since the disposal process of batteries varies from country to country, refer to the appropriate measures mandating the disposal method of the country in which this device is used. If the battery pack is not in use for a long time, please remove it after fully charged. And it should be recharged every 3 months. When power is low,battery should be charged in time.
HM-E200 User Manual 2.2 Bluetooth 1. Press and hold MODE button for approx. 2 seconds, and printer is turned on. Then, it is ready to pair with another Bluetooth device. 2. If necessary, enter the following information into the terminal that you are using. PIN: 1234 (default) Device name: “HM-E200-XXXXX”(default) (XXXXX is the last digits of the Product Serial Number) Notes: 1.HM-E200 has two Bluetooth modes: a) One is Bluetooth Ver3.0 with PIN for Android or Windows system.
HM-E200 User Manual 2.3 Loading Paper Refer to Section 4 “Paper” (p. 25), to select roll paper that conforms to the specifications. 1) Press the cover open button to open the paper cover. 2) Load the roll paper in the orientation shown in the figure below.
HM-E200 User Manual 3) Pull the end of the roll straight toward you. Then press down on both sides of the printer cover to close it firmly.When you close the printer cover, make sure that it is closed on both sides. 4) Use the tear bar to cut the extra paper. CAUTION When ERROR lamp is flashing, please make sure the cover is closed correctly. If it’s not, open the cover and close it correctly. When the paper is jammed, be sure to open the printer cover before removing the jammed paper.
HM-E200 User Manual Caution Symbol Never touch the thermal head immediately after the printer has been used. Also, even when the thermal head is not hot, do not touch it, because static electricity can damage the devices inside the thermal head. WARNING 1) Do not touch the tear bar. • There is a tear bar inside the paper outlet slot. You could neither put your hand in the paper outlet slot while printing is in progress nor put your hand into the outlet even when printing is not in progress.
HM-E200 User Manual 2.4 Menu Settings Change the Menu settings by following operations. (Refer to P16 “Menu Setting Table”) 1. Press and hold the MODE button for approx. 2 seconds, and printer is turned on. 2. Press and hold both the MODE & FEED. Release the buttons after printer displays “Enter Menu Mode”, then you can configure the settings. 3. To switch the Menu and option parameter , or return to the previous menu, press MODE button. 4.
HM-E200 User Manual Example When you want to change the settings of the printer mode as shown below, Item Factory Setting Configuration Example 1 Density 0(Medium) 1(Low) 2 Standby Time 0060(Sec) 0080(Sec) 3 Auto Off Time 0120(Min) 1120(Min) 4 Paper Type 0(Receipt) 2(BM(L-Front)) 5 Language 1(EN) 0(CH) 6 Factory Reset 1(OK) 0(Cancel) Press and hold the MODE & FEED buttons for 5 seconds. →You will see present “Enter Menu Mode” in the LCD.
HM-E200 User Manual Please use at a room temperature if you want to set the density to ‘3 Special’. Some type of the paper are not suitable for use in low temperature environment. Press the MODE button once to switch the menu item--Standby Time. →Press the FEED button once to get into the menu.
HM-E200 User Manual →Press the MODE button twice to input the number:2, then press and hold FEED button to confirm the new setting and return to the previous menu. (The paper type has set to BM(L-Front)) 0(Receipt) →2(BM(L-Front)) Press the MODE button 4 times to switch the menu item--Language. →Press the FEED button once to get into the menu. Display: Select Language 0-EN 1-CH 0 Press the MODE button 5 times to switch the menu item--Factory Reset. →Press the FEED button once to get into the menu.
HM-E200 User Manual Menu Setting Table First-level menu 1 Self Test Second-level menu Third-level menu Default 1 Print Press Feed To Print -- 2 Calibrate Please press feed key to calibrate...
HM-E200 User Manual 2.5 Belt Clip 2.5.1 Install the Belt Clip Follow the procedure below to attach the belt clip to the printer. 1. Make sure that you are attaching the belt clip in the right orientation, then screw the screw that comes with the belt clip into the designated screw hole to attach the belt clip to the printer. 2. Use a screw driver to firmly screw in the screw. 2.5.2 Using the Belt Clip When the printer is attached to your belt, you can use it like the picture below.
HM-E200 User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) MODE Button: ①Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. ②Pressing and holding MODE & FEED buttons for 5 seconds will put the printer into Menu Setting mode. The MODE button can now be used to change Printer MODE status visible on the LCD screen for fast configuration . (Refer to 2.
HM-E200 User Manual 3.1.2 Panel Lamp 1) POWER (Green): Printer is ON and ready to receive data. 2) ERROR (Red): Indicates an error has occurred. (Eg: Paper Out, Cover Open, etc) Power lamp Error lamp (green) (red) Flash OFF Power-on charging Flash OFF Power-off charging ON OFF Power-on charging, Battery full ON OFF Power-off charging, Battery full ON OFF Power on Flash OFF Standby ON Flash Paper out ON Flash Cover open Status 3.1.
HM-E200 User Manual Paper type Receipt Black mark (Front) Black mark (Back) Out of paper 3.1.
HM-E200 User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. 3.2.1 Self Test Procedure 1) Turn on the power while holding down FEED button. 2) The printer will print the current printer status, including the firmware version, bluetooth information, barcode information. 3) The self test will finish automatically.
HM-E200 User Manual 3.3 Instruction for Standby(Sleep) Mode The printer in the Standby(Sleep) Mode will recover to the Print Ready Mode when receiving print data or button operations. Press the FEED button or the MODE button and confirm that the LCD is turned on. When the LCD is not turned on, it is possible that the printer is turned off by the Power OFF mode. In this case, turn the printer on manually.
HM-E200 User Manual 3.4 Magnetic Card Reader Please keep the following points in mind when reading a card. Swipe the card with its magnetic stripe side towards the printer. Hold the card in the center and swipe it straight at a steady speed in the directions of arrows.You can swipe the card in either direction to read the data. Be sure to hold the printer firmly with your hand while swiping.
HM-E200 User Manual Correct example: Make sure the magnetic stripe is towards to the magnetic head. Hold the card in the center as illustrated below and swipe it straight at a steady speed in the direction of arrows. Incorrect example: To grasp a magnetic card If you grasp the front/rear part of a card and move it through the MSR slot,the front /rear part is loose and a read error occurs.
HM-E200 User Manual 4. Paper 4.1 Paper Specification Paper type Thermal paper Paper width 58mm Paper thickness 0.053mmX0.12mm Roll paper diameter 13mmØ40.5mm 4.2 Recommended Paper Manufacturer Product Name Mitsubishi Paper Mills Limited P220AG Oji Paper Co., Ltd. PD450 Appvion, Inc Alpha 400-2.1 Oji Paper Co., Ltd. FD200 4.3 Printing Range CAUTION 1) Do not use roll paper whose end is glued to its core, because the printer will be unable to properly detect the end of the paper.
HM-E200 User Manual 4.4 Specification of Black Mark HM-E200 supports black mark on both sides of the paper and the specification of black mark is illustrated by the following image. Note:PCS value of BM should be more than 0.
HM-E200 User Manual 5. General Specification Table 5-1 General Specification (1/2) Item Printing Specifications Printing method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing speed 110mm/s Valid printing width 48mm (384dots) Bluetooth Spec Interface Bluetooth Bluetooth Ver 3.0/4.0 [BLE] Dual Mode Frequency range 2.
HM-E200 User Manual Table 5-1 General Specification(Continued) (2/2) Item Charging Power supply Parameter USB charge Output DC 5V 1A Battery 1300mA 3.7V rechargeable battery pack Battery keep working for about 1 hour(printing full lines of operating time characters) LCD 128 x 64 dots with Blue Backlight Format MSR (Single Head) ISO 7810, ISO 7811, ISO7812 1st, 2nd and 3rd Track/ JISII Track Reading Security AES or 3DES encryption.
HM-E200 User Manual Dimensions ・ External Dimension: 84.4mm (W) x 126.8mm(D) x 51.
HM-E200 User Manual 6. Detailed Specification Item Specification Hardware specification MCU: 32bits RISC, FLASH : 256K bytes, RAM: 48K Bytes Bluetooth frequencies 2.402-2.48 GHz Bluetooth module basic clocking 40MHz Bluetooth output 3.001mW (4.
HM-E200 User Manual 7. Interface 7.1 USB for Battery Charge HM-E200 printer has a USB interface for Battery charging and is connected by means of 5pin micro USB socket.In the following table, the signals present on the micro USB socket are listed. Pin No.
HM-E200 User Manual 7.2 Bluetooth Category Specification Bluetooth Spec. Bluetooth Ver 3.0/4.0 [BLE] Dual Mode Frequency Range 2.
HM-E200 User Manual 8. Specifications of Accessories 8.1 Battery Pack 3.7V, 1300mAh Rechargeable Lithium-ion Safety Approvals: PSE 8.
HM-E200 User Manual 9. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "9.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration. This allows you to specify a hidden defective part. Cause: Lists as many possible causes as possible.
HM-E200 User Manual 9.1 Troubleshooting Guide 9.1.1 Power Supply Failure Phenomenon Cause Check Method The battery is not connected No Power The battery is discharged Remedy Connect the specified battery Battery level Charge the battery ≤3.7V 9.1.2 Printing Failure Phenomenon Cause Check Method The roll paper is loaded upside Install the roll paper properly. down. No printing Remedy Replace the Main Logic Board Faulty Main Logic Board Unit. Unit.
HM-E200 User Manual 9.1.3 Faulty Sensor Phenomenon Cause Check Method Check whether the ERROR Faulty paper sensor. lamp flickers when paper is out. Does not detect presence of paper. Foreign substance is Check whether any foreign attached the paper substance are adhered to the sensor. paper sensor. Faulty connection of the paper sensor connector. Check connection of the paper sensor connector. Remedy Replace the Mechanism Unit. Remove the foreign substance.
HM-E200 User Manual 9.1.5 Error Message(Printer Status indication on the LCD) Message Description of failure message Remark Cover Open Printer cover is not closed properly. Close printer cover properly. Out of Paper Empty paper Replace the roll paper. High Temperature Is recovered with the automatic which Thermal Head is overheat. comes to be cool.
HM-E200 User Manual FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
