Identity & Security MorphoAccess® SIGMA Extreme Series Installation Guide COPYRIGHT © 2017 Safran Identity & Security Osny, France 2017_2000024418 - Draft V0 January 2017
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Warning Warning COPYRIGHT © 2017 Safran Identity & Security. All rights reserved. Reproduction in whole or in part in any form or medium without the express written permission of Safran Identity & Security is prohibited. The trademarks identified herein are the trademarks of registered trademarks of Safran Identity & Security, or other third party This legend is applicable to all pages of this document.
MorphoAccess® SIGMA Extreme Series - Installation Guide Revision History Identity & Security Revision History The table below contains the history of changes made to the present document. Version Date 01 January 2017 2017_2000024418 - Draft V0 January 2017 Reference 2017_2000024418 – Draft V0 Description Document creation - Draft This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Table of Content Table of Content Warning ........................................................................................................................................ 2 Revision History ............................................................................................................................ 3 Section 1 : Introduction ....................................................................................
MorphoAccess® SIGMA Extreme Series - Installation Guide Table of Content Identity & Security Example of connection for electrical door locks .................................................................. 37 Tamper Switch......................................................................................................................... 38 Operating principle for the switch .......................................................................................
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Table of Content Compatible Accessories, Licenses and Software ..................................................................... 57 Compatible PC applications .................................................................................................... 58 Section 7 : Recommendations .................................................................................................... 59 Global warning ....................
MorphoAccess® SIGMA Extreme Series - Installation Guide Table of Content Identity & Security Europe and rest of the world: .............................................................................................. 76 Web site ............................................................................................................................... 76 Annex 1 : Finger Placement Recommendations ...................................................................... 64 Annex 2 : Bibliography ........
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Table of Figures Table of Figures Figure 1: Implementation Recommendations .............................................................................18 Figure 2: Box Opening..................................................................................................................21 Figure 3: Box Content ..................................................................................................................
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security Section 1 : Introduction 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 1 :Introduction MorphoAccess® SIGMA Extreme Series Terminal Congratulations for choosing a MorphoAccess® SIGMA Extreme Series Automatic Fingerprint Recognition Terminal. MorphoAccess® SIGMA Extreme Series provides an innovative and effective solution for access control applications using Fingerprint Verification or/and Identification.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security Scope of the document This guide deals with the installation of MorphoAccess® SIGMA Extreme Series, which is made up of following list of products: Contactless smartcard reader Fake Regulatory MA SIGMA Extreme Series Water ® Biometrics Finger Model MIFARE Marketing Name Resistant Detection iCLASS® DESFire® Prox® Number (*) NFC MA SIGMA Extreme iClass MA SIGMA Extreme Multi MA SIGMA Extreme Prox
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 1 :Introduction Safety Instructions means Direct Current (DC) The installation of this product should be made by a qualified service Person and should comply with all local regulations. It is strongly recommended to use a class II power supply at 12V-24V and 1A. min (at 12V) in conformity with Safety Electrical Low Voltage (SELV). The power supply cable length should not exceed 10 meters.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security Wiring Recommendations recommends using a gauge AWG20 for 12V power supply when POE supply is not used. Safran Identity & Security The voltage specified is the one measured on the product block connector: 12V-24V (15% / +10%) For information, this table shows the maximum drop voltage observed on the terminal MorphoAccess® SIGMA Extreme Series: 0.81 Maximum drop voltage @ 1m (V) 0.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 1 :Introduction Regulatory, safety and Environmental notices European Union (CE) regulatory notices Declaration of Conformity Products bearing the CE marking comply with one or more of the following EU Directives as may be applicable: Low Voltage Directive 2006/95/EC EMC Directive 2004/108/EC R&TTE Directive 1999/5/EC Ecodesign Directive 2009/125/EC RoHS Directive 2011/65/EU.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security USA (FCC) regulatory notices This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 1 :Introduction Canada (IC) regulatory notices WARNING TO USERS IN THE CANADA / ATTENTION POUR LES UTILISATEURS AU CANADA This device complies with Industry Canada license-exempt RSS standard(s), and with ICES 003 standard for version(s) without RFID reader.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security Recommendations for terminal implementation Every installation is unique. Sometimes the issues are well defined and can be handled in a standard fashion; sometimes the issues are very specific and may not be immediately recognizable.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 1 :Introduction To secure properly an access, Safran Identity & Security recommends installing the MorphoAccess® SIGMA Extreme Series terminal as a part of the typical Access Control environment, described in the figure below.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 1 : Introduction Identity & Security The individuals who are authorized to access the secured area have their User ID listed in a so-called "Authorized User List" (in contrast with a banned card list).
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 2 :General Description Section 2 : General Description 20 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 2 : General Description Identity & Security Box opening At the box opening, components shall be extracted from the protection casing as depicted in the pictures below. Extract the wall plate (which is not screwed to the terminal) and keep it separate until the installation of the terminal is completed. The screwing of the product to the wall plate is the last stage of the installation.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 2 :General Description Components of the initial package Figure 3: Box Content 1. One (1) Terminal’s body 2. One (1) Wall frame 22 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 2 : General Description Identity & Security Terminal's front view description Status LED Microphone Camera Light sensor 5" WVGA touchscreen LCD Optical biometric sensor Speaker Contactless card area USB host port Figure 4: MorphoAccess® SIGMA Extreme Series terminal front view 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 2 :General Description Terminal's rear view description RJ45 USB port (for configuration and settings with a USB mass storage key, or for installation of a Wi-Fi™ USB dongle) Power supply Relay Tamper switch Micro SD card slot RJ45 Wiegand GPIO Terminal signal connector RS485/422 Figure 5: MorphoAccess® SIGMA Extreme Series terminal rear view 24 This document and the information therein are the property of Safra
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 2 : General Description Identity & Security MorphoAccess® SIGMA Extreme Series Technical Characteristics Item Description Access control modes Identification (search for fingerprint in a local database) Authentication with contactless smartcard, with or without fingerprint check (only if terminal is equipped with a contactless smartcard reader) Multi-factor: identification or authentication (only if terminal is equipped with a contactless
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 2 :General Description Output relay switches Access granted: 1 switch two outputs (normally “open” and normally “closed”) 30V – 1A max (Resistive loads) USB host port External port for terminal configuration through a USB mass storage key Internal port to connect an external Wi-Fi™ USB dongle using an adapter cable Input signals LED1/LED2 to activate the access granted relay Power supply 12 to 24 V DC power supply (
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 3 : Installation Procedure Identity & Security Section 3 : Installation Procedure 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 3 :Installation Procedure Before proceeding to the installation Make sure that you have all the components described in “Components of the initial package” section at your disposal. Remove the wall plate. Keep this element at hand. Figure 6: Removing wall frame It is then possible to fix the terminal on the wall. The recommended height for fixing of the terminal is 1.30m (camera height).
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 3 : Installation Procedure Identity & Security Installation Required tools (not supplied) Six (6) raw plugs + six (6) screws ø4mm max and length adapted to the wall material. One (1) screwdriver adapted to screws above. One (1) Drill (with a drill bit diameter adapted to raw plugs above). One (1) hole saw (depending on installation case).
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 3 :Installation Procedure Step by step procedure 116cm 130cm 194cm 50,00 Figure 7: Face camera viewing angle The recommended height for fixing of the terminal is 1.30m (camera height). For an optimal use the terminal must be installed in an area where the lighting conditions are controlled. Avoid direct exposure of the sensor to the sun light and ensure good ambient lighting for face detection if used.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 3 : Installation Procedure Identity & Security Drilling the mounting holes Be sure that the wall behind the wall plate has a good flatness.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 3 :Installation Procedure Fixing Be sure that a sufficient space is reserved in the wall for the passage of cables, in particular for Ethernet. 275,8mm 127,8mm ! Figure 9: Wall plate fixing Place the wall plate against the wall, opposite the six holes pierced in the wall (see Figure 9: Wall plate fixing). 32 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 3 : Installation Procedure Identity & Security Cabling To ensure water tightness, be sure to bend the cable downward. Cable for wiring shall be AWG 20 to 24, length shall be adapted to the size of the hole in the wall, to terminal connections, and to the distant between the electric source and the terminal itself. ! IP65 Closing Power has to be set up just after closing it.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Section 4 : Electrical Interface 34 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security Wiring overview Before proceeding, make sure that the person in charge of installation and connections is properly connected to earth, in order to prevent Electrostatic Discharges (ESD). Power supply ground shall not be used for peripheral ground. All other grounds can be used indifferently.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Power Supply POE and external power supply are not used at the same time: if both power supplies are used, priority is given to external power supply. If external power supply is shut down, switch to POE without reboot is not guarantee.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security Output Relay Figure 12: Output relay wiring 21 Yellow / White Relay NO Contact relay (normally open) 22 Grey / White Relay COM Contact relay common 19 Orange / White Relay NC Contact relay (normally closed) Nominal characteristics of relay Load characteristics: 1 A max @ 30 VDC (according to the safety extra low voltage requirements independently of the power supply), Resistive loa
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Tamper Switch Figure 14: Tamper switch wiring 23 Light Blue Switch 1 Tamper switch contact 24 Pink Switch 2 Strip on tamper switch Operating principle for the switch Product installed on the wall plate: switch enabled (contact closed). Product opened (rear connectors accessible): switch disabled (contact open).
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security Wiegand wiring Wiegand input Figure 15: Wiegand input wiring 6 Green / Red WIEGAND_IN0 In Wiegand IN D0 (Output type required: Open drain or 5V+/-5%) 3 White / Red WIEGAND_IN1 In Wiegand IN D1 (Output type required: Open drain or 5V+/-5%) 18 Yellow GPO0 (WIEGAND_LEDIN) Out Wiegand LEDIN (typical = 5VDC) (option) 8 Black / Red WIEGAND_GND Ground for Wiegand If pull-up’s to 12V h
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Wiegand output The following figure shows how to cable the wires of the serial port of the terminal for the Wiegand protocol Figure 16: Wiegand output wiring 4 Green WIEGAND _OUT0 Out Wiegand OUT D0 (5V TTL) 5 White WIEGAND _OUT1 Out Wiegand OUT D1 (5V TTL) In Wiegand LED IN 1 (option): panel feedback (Output type required: Open drain or 5V+/-5%) In Wiegand LED IN 2 (option): panel fee
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security wires. The LED1 wire is set to the low level by closing the contact between the LED1 and the GND wires, and it means “access granted”. The MorphoAccess® terminal uses the timeout of the wait for a low level on the on LED1 wire or LED2 wire as “access denied” answer.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Serial port wiring DataClock Input Figure 17: Serial port wiring – DataClock Input 6 Green / Red WIEGAND_IN0 In Data (Output type required: Open drain only) 3 White / Red WIEGAND_IN1 In Clock (Output type required: Open drain only) 18 Yellow GPO0 (WIEGAND_LEDIN) Out Card present signal (if configured, only one selectable for Morpho Legacy) 8 Black / Red WIEGAND_GND Ground for Wieg
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security RS485 Figure 19: Serial port wiring – RS485 9 Blue / Black RS485_RXTX+ In/Out RS485 Rx/Tx non inverting signal 11 Blue / White RS485_RXTX- In/Out RS485 Rx/Tx inverting signal 7 Black / Red RS485_GND Ground RS485 implementation is limited to half-duplex communication. So only Tx+, Tx- and ground reference signals are necessary.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface GPIO wiring Figure 21: GPIO wiring 13 Orange / Black GPI_2 In Digital Input (1,8V to 5V) 14 Yellow / Black GPO_2 Out Digital Output (5V – 5mA max) 15 Orange / Red GPI_1 In Digital Input (1,8V to 5V) 16 Yellow / Red GPO_1 Out Digital Output (5V – 5mA max) 17 Orange GPI_0 In Digital Input (1,8V to 5V) 18 Yellow GPO_0 Out Digital Output (5V – 5mA max) 20 Black / Red GPI
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security Ethernet connection Ethernet interface can be used to power the MorphoAccess® SIGMA Extreme Series terminal through POE (Power Over Ethernet - IEEE802.3af or IEEE802.3at type 1 mode). According to the POE standard two modes are available: power on data pins and power on dedicated pins. Use either one of these modes depending on POE implementation on your local Ethernet network.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface External USB connection Figure 24: External USB connection The external Micro USB can be used for administration only to connect a mass storage USB key (with a standard Micro USB-type A / USB-type A female adapter). This cable can be found in Safran Identity & Security catalogue with ref 293658551. Please refer to MorphoAccess® SIGMA Extreme Series Administration Guide for more information.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 4 : Electrical Interface Identity & Security Wi-Fi™ dongle installation Wi-Fi™ dongle shall be installed inside the product and connected to the internal USB Mini B (at the rear of the terminal) using Safran Identity & Security cable provided in the kit. Product integrating Wi-Fi™ dongle shall not be exposed to temperature exceeding 35°C and shall not be exposed to direct sun.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 4 :Electrical Interface Micro SD connection Micro SD card shall be used for the following features: Database extension (license is necessary) Logs extension (license is necessary) Picture logs (photo taking or face detection) Dynamic messages Micro SD card class shall be 10, lower class may reduce performances. Micro SD card size shall be from 8GB to 32GB.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 5 : User Interface Identity & Security Section 5 : User Interface 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 5 :User Interface Modes for controlling access rights Introduction The MorphoAccess® SIGMA Extreme Series terminal offers several methods for controlling access rights: it needs to be configured in one of the following four modes: Identification mode, Authentication mode (requires a contactless smartcard reader in the terminal), Multi-factor mode (requires a contactless smartcard reader in the terminal), Proxy mode
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 5 : User Interface Identity & Security For further information, please see the "Authentication mode" section in the MorphoAccess® SIGMA Extreme Series Administration Guide.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 5 :User Interface When authentication is initiated on the terminal, the terminal will poll the user ID to external controller. On polling out the ID, the corresponding template (if exists) is fetched from the external database and is authenticated against user’s biometric on the terminal.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 5 : User Interface Identity & Security Configuring the terminal MorphoAccess® SIGMA Extreme Series terminals are standalone biometric systems which offers advance features for access control. MorphoAccess® SIGMA Extreme Series terminals are equipped with a facility to support the MorphoAccess® and Bioscrypt legacy systems.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 5 :User Interface MorphoAccess® SIGMA Extreme Series native mode MorphoAccess® SIGMA Extreme Series terminal is by default in native mode, that is named MA5G. It will support the new features and configurations only in the native mode. The terminal can be configured using an internet browser connected to the embedded Webserver application.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 5 : User Interface Identity & Security Anti-tamper / anti-pulling switches Please refer also to “Tamper Switch” section. These switches are activated as soon as there is enough pressure applied on the terminal against the wall. They are deactivated as soon as this pressure is not big enough, e.g. when the terminal is pulled out of the wall.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 6 :Accessories, Software Licenses and PC Applications Section 6 : Accessories, Software Licenses and PC Applications 56 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 6 : Accessories, Software Licenses and PC Applications Identity & Security Compatible Accessories, Licenses and Software The following items can be ordered directly to Safran Identity & Security or to an official distributor, so as to enjoy all the features of your MorphoAccess® SIGMA Extreme Series terminal: Power supply units, Contactless smartcards: MIFARE® 1k, 4k; DESFire® 2k, 4k, 8k, MA WI-FI PACK: containing a Wi-Fi™ USB dongle an
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 6 :Accessories, Software Licenses and PC Applications Compatible PC applications MorphoAccess® SIGMA Extreme Series terminals are fully compatible with: MorphoManager (version 10.3.4 or higher) Morpho Integrator’s Kit (MIK) software development kit (version 6 or higher). MorphoBioToolBox (version 3.4.3 or higher) Using Legacy Morpho mode, MorphoAccess® SIGMA Extreme Series is also compatible with: MEMS (version 7.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Section 7 : Recommendations 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 7 :Recommendations Global warning The manufacturer cannot be held responsible in case of non-compliance with the following recommendations or incorrect use of the terminal. General precautions Do not attempt to repair your terminal yourself. The manufacturer cannot be held responsible for any damage/accident that may result from attempts to repair components.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security operating temperatures), deviation may be more important (worst case: - 14 seconds per 48 hours). If the terminal is used in an application requiring high time precision, we recommend synchronizing regularly your terminal time with an external clock (using NTP). Every 24 hours is usually enough for most applications.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Section 7 :Recommendations Ethernet communication OMA500 family MA SIGMA Extreme family Block connector and RJ45 connector Only RJ45 connector Serial communications OMA500 family MA SIGMA Extreme family Data In - 2 Data In - 2 Data Out - 2 Data Out - 2 LED In - 1 LED OUT port LED Out - 2 LED IN by GPO Dataclock Yes Yes RS485 Half duplex Half duplex Full duplex Full duplex (slave and master mode) (slave and m
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Anti-theft/ Tamper switches OMA500 family MA SIGMA Extreme family Anti-theft switch Yes Yes Tamper switch Yes Yes Warning to a host if the product isn’t supplied Yes Yes Micro SD card If Micro SD card is necessary for the features enabled, the following recommendations shall be applied. Micro SD card class shall be 10, lower class may reduce performances.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 1 : Finger Placement Recommendations Annex 1 : Finger Placement Recommendations 64 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Main principles Acquisition needs to be done with extreme care, in order to: get the best image quality increase recognition performance reduce recognition time Then, it is highly recommended to: Maximize the contact between the fingerprint and the sensor Exert firm, but not excessive, finger pressure on the surface of the sensor Do not press too hard Do not slide nor roll the finger acros
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 1 : Finger Placement Recommendations Most useful areas for biometric data Fingerprint central area must be aligned with sensor center Area containing the maximum information 66 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Position of finger Finger height Align center of 1st phalanx with sensor center Finger angle The finger must be parallel to sensor sides IDEAL POSITION 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 1 : Finger Placement Recommendations Finger inclination Finger must be parallel to the sensor surface IDEAL POSITION Finger rotation Finger must be parallel to the sensor surface IDEAL POSITION 68 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Troubleshooting When finger biometric data recommendations listed below: acquisition is difficult, please follow the The finger is cold o Solution : warm up the finger The finger is wet o Solution : wipe the finger The finger is dry o Solution : warm up the finger and/or add a little bit of humidity The finger is dirty o Solution: wash hands Remove bandages or adhesive tapes from the fi
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 2 : Bibliography Annex 2 : 70 Bibliography This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security How to get the latest versions of documents The last version of the documents can be downloaded from our web site at the address below: www.biometric-terminals.com (Login and password required). To request a login, please send us an email to the address below: hotline.biometrics@safrangroup.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 2 : Bibliography Documents concerning the MorphoAccess® terminal Documents about installing the terminal MorphoAccess® SIGMA Extreme Series Installation Guide, Ref. 2017_2000024418 This document describes terminal physical mounting procedure, electrical interfaces and connection procedures. This document is in English.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Release note For each firmware version, a release note is published describing the new features, the supported products, the potential known issues, the upgrade / downgrade limitations, the recommendations, the potential restrictions… 2017_2000024418 - Draft V0 January 2017 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 3 : Support Annex 3 : 74 This document and the information therein are the property of Safran Identity & Security.
MorphoAccess® SIGMA Extreme Series - Installation Guide Section 7 : Recommendations Identity & Security Troubleshooting The terminal IP address is unknown or it is not possible to connect to the terminal Use terminal interface to configure a valid set of network parameters in your terminal. The sensor is switched off Check that the database contains at least one record. Check that the identification mode is enabled. The terminal returns erratic responses to Ping commands Check the subnet mask.
MorphoAccess® SIGMA Extreme Series - Installation Guide Identity & Security Annex 3 : Support Technical Support and Hotline North America Mail: cscenter@safrangroup.com Tel: +1 888 940 7477 South America Mail: cscenter@safrangroup.com Tel: +1 714 575 2973 South Africa Mail: sec.san.bio.support@morpho.com Tel: + 27 11 286 5855 India: Mail: support.morphoindia@safrangroup.com Tel: 0120-4699900 Europe and rest of the world: Mail: hotline-biometrics@safrangroup.
COPYRIGHT © 2017 Safran Identity & Security Head office: Safran Identity & Security 11, boulevard Gallieni 92130 Issy-les-Moulineaux – France www.safran-identity-security.
