MorphoAccess® Sigma Series Installation Guide COPYRIGHT© 2013 Morpho Osny, France MorphoAccess® Sigma Series – Installation Guide SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series - Installation Guide Warning Warning COPYRIGHT© 2013 Morpho. All rights reserved. Information in this document is subject to change without notice and do not represent a commitment on the part of Morpho. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying or recording, for any purpose without the express written permission of Morpho. This legend is applicable to all pages of this document.
Revision History The table below contains the history of changes made to the present document.
MorphoAccess® Sigma Series - Installation Guide Table of Content Table of Content Warning ........................................................................................................................................ 2 Revision History ............................................................................................................................ 3 Section 1 : Introduction ................................................................................................................
Nominal characteristics of switch block .............................................................................. 36 Wiegand input wiring .............................................................................................................. 37 Wiegand output wiring ........................................................................................................... 38 The controller supports neither LED1 nor LED2 signals .......................................................
MorphoAccess® Sigma Series - Installation Guide Table of Content Areas containing combustibles............................................................................................ 58 Specific precautions for terminals equipped with a contactless smartcard reader ............ 58 Ethernet connection ............................................................................................................ 58 Date / Time synchronization .................................................................
Table of Figures Figure 1: Implementation Recommendations .............................................................................15 Figure 2: Box Opening..................................................................................................................18 Figure 3: Box Content ..................................................................................................................19 Figure 4: MorphoAccess® Sigma Series ............................................................
MorphoAccess® Sigma Series - Installation Guide Section 1 :Introduction Section 1 : Introduction 8 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 1 : Introduction MorphoAccess® Sigma Series Terminal Congratulations for choosing a MorphoAccess® Sigma Series Automatic Fingerprint Recognition Terminal. MorphoAccess® Sigma Series provides an innovative and effective solution for access control applications using Fingerprint Verification or/and Identification.
MorphoAccess® Sigma Series - Installation Guide Section 1 :Introduction Scope of the document This guide deals with the installation of MorphoAccess® Sigma Series, which is made up of following list of products: Contactless smartcard reader Biometrics iClass® MA Sigma Series 10 Mifare® Desfire® NFC® Water Resistant Prox® MA Sigma MA Sigma WR MA Sigma iClass MA Sigma iClass WR MA Sigma Multi MA Sigma Multi WR MA Sigma Prox MA Sigma Prox WR MORPHO DOC
MorphoAccess® Sigma Series – Installation Guide Section 1 : Introduction Safety Instructions The installation of this product should be made by a qualified service Person and should comply with all local regulations. It is strongly recommended to use a class II power supply at 12V-24V and 1A. min (at 12V) in conformity with Safety Electrical Low Voltage (SELV). The power supply cable length should not exceed 10 meters.
MorphoAccess® Sigma Series - Installation Guide Section 1 :Introduction Caution with battery usage CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS Europe information Morpho hereby declares that the MorphoAccess® Sigma Series terminal has been tested and found compliant with following listed standards: Low voltage Directive: 2006/95/CE EMC Directive 2004/108/CE R&TTE Directive (1999/5/CE).
MorphoAccess® Sigma Series – Installation Guide Section 1 : Introduction Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Shielded cables must be used with this unit to ensure compliance with category B FCC restrictions.
MorphoAccess® Sigma Series - Installation Guide Section 1 :Introduction Recommendations for terminal implementation Every installation is unique. Sometimes the issues are well defined and can be handled in a standard fashion; sometimes the issues are very specific and may not be immediately recognizable.
MorphoAccess® Sigma Series – Installation Guide Section 1 : Introduction To secure properly an access, Morpho recommends installing the MorphoAccess® Sigma Series terminal as a part of the typical Access Control environment, described in the figure below.
MorphoAccess® Sigma Series - Installation Guide Section 1 :Introduction The individuals who are authorized to access the secured area have their User ID listed in a so-called "White List" (in contrast with a black list).
MorphoAccess® Sigma Series – Installation Guide Section 2 : General Description Section 2 : General Description SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 17
MorphoAccess® Sigma Series - Installation Guide Section 2 : General Description Box opening At the box opening, components shall be extracted from the protection casing as depicted in the pictures below. Extract the wall plate (which is not screwed to the terminal) and keep it separate until the installation of the terminal is completed. The screwing of the product to the wall plate is the last stage of the installation.
MorphoAccess® Sigma Series – Installation Guide Section 2 : General Description Components of the initial package + + Figure 3: Box Content 1. One (1) MASigma Terminal 2. One (1) wall frame 3. One (1) Battery 4.
MorphoAccess® Sigma Series - Installation Guide Section 2 : General Description Terminal's front view description Micro USB port (for configuration and settings with a USB mass storage key or a computer) Camera Speaker LCD Touch panel Sensor protection cap (optional, WR only) Contactless card area Logo on cover when available Biometrical sensor (optical) Figure 4: MorphoAccess® Sigma Series 20 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 2 : General Description Terminal's rear view description Battery installation RJ 45 USB port (for configuration and settings with a USB mass storage key, or for installation of a Wi-Fi™ USB dongle) Reset button Battery POE (Optional – supplied separatly) µSD card slot Terminal blocks Anti-tamper / Antipulling switches Figure 5: MorphoAccess® Sigma Series terminal rear view SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND D
MorphoAccess® Sigma Series - Installation Guide Section 2 : General Description MorphoAccess® Sigma Series Technical Characteristics Item Access control modes Description Identification (search for fingerprint in a local database) Authentication with contactless card, with or without fingerprint check (only if terminal equipped with a smartcard reader) Multi-factor: identification or authentication (only if equipped with a smartcard reader) Proxy: the access control check is fully driven by a remote syste
MorphoAccess® Sigma Series – Installation Guide Section 2 : General Description default state) USB host port External port for terminal configuration through a USB mass storage key Internal port to connect an external Wi-Fi™ USB dongle using an adapter cable. Input signals LED1/LED2 to activate the access granted relay Power supply Power Over Ethernet RJ45 connector Or 12 to 24 V DC power supply (1A min @12V) Security of the terminal Anti-tamper-pulling switches.
MorphoAccess® Sigma Series - Installation Guide Section 2 : General Description 24 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 3 : Installation Procedure Section 3 : Installation Procedure SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 25
MorphoAccess® Sigma Series - Installation Guide Section 3 : Installation Procedure Before proceeding to the installation Make sure that you have all the components described in “Components of the initial package” section at your disposal. Remove the wall plate. Keep this element at hand. Remove the screw at the bottom of the product. Keep this element at hand. 1 2 Figure 6: Removing wall frame and screw It is then possible to fix the terminal on the wall.
MorphoAccess® Sigma Series – Installation Guide Section 3 : Installation Procedure Installation Required tools (not supplied) Four (4) raw plugs + four (4) ø 3.5mm max and length 30mm screws. One (1) screwdriver adapted to screws above. One (1) Drill (with a drill bit diameter adapted to raw plugs above). One (1) hole saw ø 67mm (depending on installation case). One (1) Flat tip screwdriver (0.4x2.0) for block connector cable removal.
MorphoAccess® Sigma Series - Installation Guide Section 3 : Installation Procedure Step by step procedure Figure 7: Face camera viewing angle The recommended height for fixing of the terminal is 1.40m (camera height). For an optimal use the terminal must be installed in an area where the lighting conditions are controlled. Avoid direct exposure of the sensor to the sun light and ensure good ambient lighting for face detection if used.
MorphoAccess® Sigma Series – Installation Guide Section 3 : Installation Procedure Drilling the mounting holes 59.00 78.00 53.00 10.50 21.00 88.00 Figure 8: Drilling template If not present, drill in the wall a hole with a diameter of 67mm (see Figure 8: Drilling template. This template can be found in the Quick Installation Guide).
MorphoAccess® Sigma Series - Installation Guide Section 3 : Installation Procedure Preparing wall plate ic Sil on e IP65 ic Sil on e Figure 9: Wall plate preparation for water tightness Create a silicone bead all along the notch. The silicone bead shall be reduced to avoid overflow on the upper part of the wall plate (risk to prevent product mounting).
MorphoAccess® Sigma Series – Installation Guide Section 3 : Installation Procedure Cabling Cable for wiring shall be AWG 20 to 26, length shall be 12 cm to 15 cm (stripped on 0,6mm). Prefer rigid cable to flexible cable (easier to connect) Connection details: Characteristics min max Conductor cross section solid 0.14 mm² 0.5 mm² Conductor cross section stranded 0.2 mm² 0.5 mm² Conductor cross section stranded, with ferrule without plastic 0.25 mm² sleeve 0.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Section 4 : Electrical Interface 32 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface Wiring overview Before proceeding, make sure that the person in charge of installation and connections is properly connected to earth, in order to prevent Electrostatic Discharges (ESD). In case of several digital signals use, digital grounds shall all be wired together outside the product.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Power Supply POE and external power supply are not used at the same time: if both power supplies are used, priority is given to external power supply. If external power supply is shut down, switch to POE without reboot is not guarantee.
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface Output Relay A B C D 1 1 1 1 6 6 6 6 Figure 13: Output relay wiring D 1 Relay 1 Contact relay (normally open) 2 Relay 2 Contact relay strip Nominal characteristics of relay Load characteristics: 1 A max @ 30 VDC (according to the safety extra low voltage requirements independently of the power supply), Resistive load or inductive load; see warning information hereafter for inductive load.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Tamper Switch A B C D 1 1 1 1 6 6 6 6 Figure 15: Tamper switch wiring A 3 Switch 1 Tamper switch contact 4 Switch 2 Strip on tamper switch Operating principle for the switch Product installed on the wall plate: switch enabled (contact closed). Product opened (rear connectors accessible): switch disabled (contact open).
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface Wiegand input wiring A B C D 1 1 1 1 6 6 6 6 Figure 16: Wiegand input wiring A B C 5 Digital ground Ground for Wiegand (connect pin 5 or 6) 6 Digital ground Ground for Wiegand (connect pin 5 or 6) 1 D0_IN In Wiegand IN D0 2 D1_IN In Wiegand IN D1 4 LED0 Out Wiegand LED OUT 1 (option) : SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 37
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Wiegand output wiring The following figure shows how to cable the wires of the serial port of the terminal for the Wiegand protocol A B C D 1 1 1 1 6 6 6 6 Figure 17: Wiegand output wiring A B 5 Digital ground Ground for Wiegand (connect pin 5 or 6) 6 Digital ground Ground for Wiegand (connect pin 5 or 6) 3 D0_OUT Out Wiegand OUT D0 4 D1_OUT Out Wiegand OUT D1 5 LED1 In Wiegand LED IN 1 (option
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface The MorphoAccess® terminal uses the timeout of the wait for a low level on the on LED1 wire or LED2 wire as "access denied” answer. To minimize at most the waiting time of the user, the MorphoAccess® terminal timeout value, must be adjusted to a value a little bit higher than the maximal value of the controller response time. Warning: if the LED2 wire is connected, it must be constantly maintained in the high state.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Serial port wiring DataClock Input A B C D 1 1 1 1 6 6 6 6 Figure 18: Serial port wiring – DataClock A B C 5 Digital ground Ground for Wiegand (connect pin 5 or 6) 6 Digital ground Ground for Wiegand (connect pin 5 or 6) 1 D0_IN In Data ( 5V TTL ) 2 D1_IN In Clock ( 5V TTL ) 4 Digital Output 0 Out Card present signal DataClock Output A B C D 1 1 1 1 6 6 6 6 Figure 19: Serial port
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface RS485 A B C D 1 1 1 1 6 6 6 6 Figure 20: Serial port wiring – RS485 A D 5 Digital ground Ground for Wiegand (connect pin 5 or 6) 6 Digital ground Ground for Wiegand (connect pin 5 or 6) 5 RS485 TX / RX + Out RS485 non inverting signal 6 RS485 TX / RX - Out RS485 inverting signal RS485 implementation is limited to half-duplex communication.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface GPIO wiring A B C D 1 1 1 1 6 6 6 6 Figure 22: GPIO wiring A C 42 5 Digital ground Ground for Wiegand (connect pin 5 or 6) 6 Digital ground Ground for Wiegand (connect pin 5 or 6) 1 Digital Input 1 In 2 Digital Input 2 In 3 Digital Input 3 In 4 Digital Output 1 Out 5 Digital Output 2 Out 6 Digital Output 3 Out Digital Input (3.
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface Ethernet connection Ethernet interface can be used to power the MorphoAccess® Sigma Series terminal through POE (Power Over Ethernet) mode. According to the POE standard two modes are available: power on data pins and power on dedicated pins. Use either one of these modes depending on POE implementation on your local Ethernet network.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface External USB connection Figure 24: External USB connection The external Micro USB can be used for administration only to connect a USB key (with a standard female USB A / USB Micro A adapter) or to connect a PC (with a standard Male USB A / USB Micro B adapter). These cables can be found in Morpho catalogue with ref XXX and YYY. Report to User Guide for more information.
MorphoAccess® Sigma Series – Installation Guide Section 4 : Electrical Interface Wifi / 3G dongle installation Wifi / 3G dongle shall be installed outside the product (separate area shall be reserved in the wall) and connected to the internal USB Mini B using Morpho cable ref XXX.
MorphoAccess® Sigma Series - Installation Guide Section 4 : Electrical Interface Micro SD connection Micro SD card shall be used for the following functions : Database extension (license is necessary) Logs extension (license is necessary) Picture logs (photo taking or face detection) Dynamic messages µSD card class shall be 10, lower class may reduce performances Following µSD card shall be chosen in the following list : XXX 46 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000X
MorphoAccess® Sigma Series – Installation Guide Section 5 : User Interface Section 5 : User Interface SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 47
MorphoAccess® Sigma Series - Installation Guide Section 5 :User Interface Modes for controlling access rights Introduction The MorphoAccess® Sigma Series terminal offers several methods for controlling access rights: it needs to be configured in one of the following four modes: Identification mode, Authentication mode (requires a contactless smartcard reader in the terminal), Multi-factor mode (requires a contactless smartcard reader in the terminal), Proxy mode Refer to MorphoAccess® Sigma Series
MorphoAccess® Sigma Series – Installation Guide Section 5 : User Interface Access is authorized if the terminal finds a correspondence. For further information, please see the "Authentication mode" section in the MorphoAccess® Sigma Series terminal user manual.
MorphoAccess® Sigma Series - Installation Guide Section 5 :User Interface To be explained : is it really polling mode or proxy mode ? 50 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 5 : User Interface Configuring the terminal MorphoAccess® Sigma Series terminals are standalone biometric systems which offers advance features for access control. MorphoAccess® Sigma Series terminals are equipped with a facility to support the MorphoAccess® and Bioscrypt legacy systems. When MorphoAccess® Sigma Series terminal is set in any of the legacy modes, it supports the database structures and configurations of the selected legacy system.
MorphoAccess® Sigma Series - Installation Guide Section 5 :User Interface Once the product is configured in Legacy L1 mode, the following methods can be used to configure the terminal: through the Ethernet interface (remote management) Configuration procedures are described inside the MorphoAccess® Sigma Series Administrator / User Guide as follows: Section XXX : Terminal Configuration MorphoAccess® Sigma Series native mode MorphoAccess® Sigma Series terminal is by default in native mode, that is MA5G
MorphoAccess® Sigma Series – Installation Guide Section 5 : User Interface Anti-tamper / anti-pulling switches Please refer also to “Tamper Switch” section. These switches are activated as soon as there is enough pressure applied on the terminal against the wall. They are deactivated as soon as this pressure is not big enough, e.g. when the terminal is pulled out of the wall.
MorphoAccess® Sigma Series - Installation Guide Section 6 : Accessories, Software Licenses and PC Applications Section 6 : Accessories, Software Licenses and PC Applications 54 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Section 6 : Accessories, Software Licenses and PC Applications Compatible Accessories, Licenses and Software The following items can be ordered directly to Morpho or to an official distributor, so as to enjoy all the features of your MorphoAccess® Sigma Series terminal: Power supply units, Power Over Ethernet module: enabling POE capabilities on the product, Contactless smartcards: MIFARE® 4K; DESFire® 2K, 4K or 8K, HID iClass, Prox MA WI-FI PACK: con
MorphoAccess® Sigma Series - Installation Guide Section 6 : Accessories, Software Licenses and PC Applications Compatible PC applications MorphoAccess® Sigma Series terminals are fully compatible with: the low level protocol using thrift commands (not recommended), Morpho Integrator’s Kit (MIK) software development kit (version 6 or later).
MorphoAccess® Sigma Series – Installation Guide Section 7 : Recommendations Section 7 : Recommendations SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 57
MorphoAccess® Sigma Series - Installation Guide Section 7 : Recommendations Notice The manufacturer cannot be held responsible in case of non-compliance with the following recommendations or incorrect use of the terminal. General precautions Do not attempt to repair your MorphoAccess® Sigma Series terminal yourself. The manufacturer cannot be held responsible for any damage/accident that may result from attempts to repair components.
MorphoAccess® Sigma Series – Installation Guide Section 7 : Recommendations Date / Time synchronization If you want to use the MorphoAccess® Sigma Series terminal for application requiring high time precision, we recommend synchronizing regularly your MorphoAccess® Sigma Series terminal time with an external clock. The MorphoAccess® Sigma Series terminal clock has a +/-10 ppm typical time deviation at +25°C (roughly less than +/- 1 sec per day). At +55°C, the time deviation may be up to +/-8sec per day.
MorphoAccess® Sigma Series - Installation Guide Annex 1 : Finger Placement Recommendations Annex 1 : Finger Placement Recommendations 60 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Annex 1 : Finger Placement Recommendations Main principles Acquisition needs to be done with extreme care, in order to: get the best image quality increase recognition performance reduce recognition time Then, it is highly recommended to: Maximize the contact between the fingerprint and the sensor Exert firm, but not excessive, finger pressure on the surface of the sensor Do not press too hard Do not slide nor roll the finger across the sensor
MorphoAccess® Sigma Series - Installation Guide Annex 1 : Finger Placement Recommendations Most useful areas for biometric data Fingerprint central area must be aligned with sensor centre Area containing the maximum information 62 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Annex 1 : Finger Placement Recommendations Position of finger Finger height Align center of 1st phalanx with sensor center Finger angle The finger must be parallel to sensor sides IDEAL POSITION SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 63
MorphoAccess® Sigma Series - Installation Guide Annex 1 : Finger Placement Recommendations Finger inclination Finger must be parallel to the sensor surface IDEAL POSITION Finger rotation Finger must be parallel to the sensor surface IDEAL POSITION 64 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Annex 1 : Finger Placement Recommendations Troubleshooting When finger biometric data recommendations listed below: acquisition is difficult, please follow the The finger is cold o Solution : warm up the finger The finger is wet o Solution : wipe the finger The finger is dry o Solution : warm up the finger and/or add a little bit of humidity The finger is dirty o Solution: wash hands Remove bandages or adhesive tapes from the fingerprint area
MorphoAccess® Sigma Series - Installation Guide Annex 2 : Bibliography Annex 2 : 66 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN Bibliography SSE-00000XXXXX-01 September 2013
MorphoAccess® Sigma Series – Installation Guide Annex 2 : Bibliography How to get the latest versions of documents The last version of the documents is available on a CD/ROM package from our factory, or can be downloaded from our web site at the address below: www.biometric-terminals.com (Login and password required). To request a login, please send us an email to the address below: hotline.biometrics@t.my-technicalsupport.
MorphoAccess® Sigma Series - Installation Guide Annex 2 : Bibliography Documents concerning the MorphoAccess® terminal Documents about installing the terminal MorphoAccess® Sigma Series Installation Guide, ref. SSE-00000XXXXX This document describes terminal physical mounting procedure, electrical interfaces and connection procedures. This document is in English. Documents about administrating / using the terminal MorphoAccess® Sigma Series Administrator / User Guide, ref.
MorphoAccess® Sigma Series – Installation Guide Annex 3 : Support Annex 3 : SSE-00000XXXXX-01 September 2013 Support MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 69
MorphoAccess® Sigma Series - Installation Guide Annex 3 : Support Troubleshooting The IP address for the terminal is unknown or it is not possible to connect to the terminal Use terminal interface to configure a valid set of network parameters in your terminal. The sensor is switched off Check that the database contains at least one record. Check that the identification mode is enabled. The terminal returns erratic responses to Ping commands Check the subnet mask.
MorphoAccess® Sigma Series – Installation Guide Annex 3 : Support FAQ TBD SSE-00000XXXXX-01 September 2013 MORPHO DOCUMENT – REPRODUCTION AND DISCLOSURE FORBIDDEN 71
MorphoAccess® Sigma Series - Installation Guide Annex 3 : Support Contacts Customer service Morpho SAV Terminaux Biométriques Boulevard Lénine - BP428 76805 Saint Etienne du Rouvray FRANCE Phone: +33 2 35 64 53 52 Hotline Morpho Support Terminaux Biométriques 18, Chaussée Jules César 95520 Osny FRANCE hotline.biometrics@t.my-technicalsupport.com Phone: + 33 1 58 11 39 19 (9H00am to 6H00pm French Time, Monday to Friday) http://www.biometric-terminals.
COPYRIGHT© 2013 Morpho Head office : SAFRAN Morpho 11, boulevard Gallieni 92130 Issy-les-Moulineaux – France www.morpho.
