VP5300M User Manual 80171500-001 Rev. C 9 April 2020 ID TECH 10721 Walker Street, Cypress, CA 90630-4720 Tel: (714) 761-6368 Fax (714) 761-8880 www.idtechproducts.
VP5300M User Manual Copyright 2020 International Technologies and Systems Corporation. All rights reserved. ID TECH® 10721 Walker Street Cypress, CA 90630 USA This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH.
VP5300M User Manual Table of Contents 1. OVERVIEW................................................................. 4 1.1. VP5300M PCI/EMV Certified Insert Reader ........................... 5 1.2. Optional Accessories .............................................. 5 1.3. NFC Antenna ....................................................... 5 1.4. Features .......................................................... 6 1.5. Applicable Documents .............................................. 7 1.6.
VP5300M User Manual 1. Overview ID TECH's VP5300M is a motorized, compact SRED credit card reader designed to support MSR (MagStripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300M’s NFC antenna). The VP5300M is designed to deliver MSR, EMV, and optional NFC (contactless) payment acceptance with SRED security and reliability in unattended payment scenarios, such as Parking, ATM, Ticketing, and Payment Kiosks (among others).
VP5300M User Manual 1.1. VP5300M PCI/EMV Certified Insert Reader Model Number IDM-181 IDM-081 IDM-101 IDM-180 IDM-001 Description VP5300M; Ethernet, 8 SAM, JIS; No conformal coating; Production Unit; No custom features. VP5300M; No Ethernet, 8 SAM, JIS; No conformal coating; Production Unit; No custom features. VP5300M; Ethernet, No SAM, JIS; Production Unit; No conformal coating; No custom features. VP5300M; Ethernet, 8 SAM, No JIS; Production Unit; No conformal coating; No custom features.
VP5300M User Manual 1.4. Features The VP5300M supports the following features: • Contactless: ISO/IEC 14443 Type A and B • PCI-PTS 5.
VP5300M User Manual 1.5.
VP5300M User Manual 2. VP5300M: Electrical Voltage requirement: 12V DC (minimum) is recommended, to 24V maximum. Battery: The unit contains a small lithium battery to power the Real Time Clock and certain anti- tamper features. This battery has a shelf life of five years. The battery is not user replaceable. Do not attempt to open the VP5300M for any reason; this will trigger the anti-tamper features, causing the unit to become inoperable.
VP5300M User Manual Feature Host Interfaces Firmware/Applicat ion Download Application LEDs Audio Logs Support Function • RS232, USB-HID • Use host interfaces to download firmware/application • Future development to supports payment applications hosted by the VP5300M to send payment packets to different gateways/processors/acquirers • QSPI Flash for code storage and SDRAM for memory • LEDs – Green NFC Certification LED on antenna • diagnostic LED • 1 tri-color LED indicator for MSR • Beep for contactless
VP5300M User Manual 3. VP5300M: Physical/Mechanical Characteristics Item Physical Dimensions: VP5300M Reader Physical Dimensions: VP5300 NFC Antenna Bezel Structure Material Housing Color Weight Bezel 163mm from back of mounting surface x 65mm flange width x 27.5 mm flange height (LxWxH) 65mm x 54mm x 14.5mm (LxWxH), not counting 15.5mm-deep M4 studs that protrude from the back of the unit Plastic bezel, PC UL 94V-0 Black 0.51 kg without SAM board Plastic bezel with texture 3.1.
VP5300M User Manual Typical Read Range 0~4cm (0~1.
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VP5300M User Manual 5.
VP5300M User Manual 6. VP5300M Installation This section provides information on how to install the VP5300M in an enclosure. Note that the unit may be installed edgewise (vertically), or in a horizontal manner. It can also be bolted to or custom-mounted flush with a surface. In the latter case, make sure to allow a 3mm (minimum) cutout clearance around the edge of the metal face flange (assuming the enclosure is metallic) to maintain good NFC performance.
VP5300M User Manual 1. Locate and mark the four 4.5 mm (3/16 inch) mounting holes. 2. Locate and mark two 14.0 mm (0.551 inches) access holes (used for connecting the antenna barrel connector and the LED power and data cable to the unit. Notice that these holes are located off-center toward the top of the unit. Drill the four 4.5 mm (3/16 inch) mounting holes. Drill the two access holes (14.0 mm, 0.551 inch) holes using a 3. 4. 35/64 drill bit. 5.
VP5300M User Manual 6. Route the end of the cable (80152235-001) with the RJ-45 connector through the matching 14.0 mm (0.551 inch) hole into the kiosk. Make sure that the front of the antenna will be properly oriented (not upside down) on the kiosk before inserting the four screws into the mounting holes. 7. Align the four threaded posts with their mounting holes and attach the NFC Antenna to the mounting surface. Make sure that the cable is not pinched, rubbing, or binding. 8.
VP5300M User Manual Attach the end of the cable with the SMB barrel connector through the right 14.0 mm (0.551 inch) hole and secure it to it’s socket on the back of the antenna. The SMB connector pushes onto the socket. 10. Attach the RJ-45 connector (male) coming from the NFC Antenna to the RJ-45 receptacle (female) on the 80152236-001 cable. 9. 6.3.1. Flush-Mounting the Antenna The antenna’s RF field is sensitive to the proximity of metal.
VP5300M User Manual 6.4. VP5300M Connectors # 1 2 Description USB port Antenna 3 Power 4 5 6 PINPAD RS-232 Ethernet Cable 80171201-001, 4-pin USB cable 80152236-001, connect to NFC antenna (ID80152002-003) 80171204-001, 2-pin power cable, with adaptor AC0005R-12 80141220-001, L100 cable 80171203-001, 9-pin RS-232 cable RJ-45 Ethernet cable 6.5. Attaching the Cables from the Antenna to the VP5300M 1.
VP5300M User Manual 6.8. VP5300M External Cable Pin Assignments: RS-232 6.9.
VP5300M User Manual 7. LED Management The VP5300M has three LED indicators: One user-interface LED on the reader’s front bezel Four LEDs on the RF antenna on the front of the unit One diagnostic LED on the back of the device 7.1. Front LED Status The LED turns green when the unit is idle.
VP5300M User Manual 7.3. Diagnostic LED Status Sta te The LED on the back of the VP5300M is used for diagnostic purposes. The LED can be off, solid, or flashing (one second on and one second off), depending on the indicated status. Green LED Amber LED Red LED Buzzer 1 Off Off Off Flashi ng Off Off 2 3 4 5 Solid Off Off Off Off Off Flashi ng Interm ittent beep Indicating Service action No external power. Check the power cable and power supply.
VP5300M User Manual 8. Using the VP5300M to Make a Contactless Purchase 8.1. Presenting Proximity Cards or NFC Phones The VP5300M allows for credit/debit card purchases using Contactless technology when the optional NFC antenna is installed. Present the card or phone in close proximity to the front portion of the antenna module. Present the card or phone so that maximum surface area is parallel to the antenna module.
VP5300M User Manual 9. Installation The VP5300M is designed to be mounted on a metal surface and in reasonably close proximity to any internal motors and electrical devices that may be operating inside the kiosk. However, the unit (like all NFC/RFID devices) is susceptible to RF and electromagnetic interference.
VP5300M User Manual 11. Pairing with PIN Pad The VP5300M is designed to be paired with ID TECH's SmartPIN L100 or L801 keypads to create a full chip- and-PIN solution. Follow the pairing procedures below to use the L100 or L80 with the VP5300M. First, set up the L100 for paired operation by specifying two user passwords; then set up the VP5300M; and then, finally, pair the two devices. 11.1. Setting up the L100 1.
VP5300M User Manual 9. The device prompts to reenter the password. Enter the new Password 2 again to confirm it. After entering the new Password 2 for a second time, the device beeps twice to confirm the input. The SmartPIN L100 Removal Detection passwords are now set. 10. The next menu on the L100 screen has the option to Enable. Choose the top option (scroll up or down using the * and # keys) and press the green Enter key. The device displays an "Activate Success" prompt to indicate success. 11.2.
VP5300M User Manual 2. Verify that the firmware version of your VP5300M is higher than v72. Select the Device command tree, select the Firmware Version command, and click Execute Command. If the firmware version is lower, please contact your ID TECH sales rep for more instructions. 3. Open Commands > EMV > Terminal Config to expose command names. Select the Set Config #3 command and click the Execute Command button. This configures the VP5300M reader to accept 3C configuration settings.
VP5300M User Manual 4. Find the Save Terminal Data command (see below). When you select it, the upper portion of the center panel will change appearance and show a CONFIG dropdown menu along with a TLV text area. Select 3C from the dropdown (leave the TLV area as it is), then click Execute Command.
VP5300M User Manual 11.3. Pair the devices: 1. Open Device > Send NEO Command. Enter 63 for Cmd and 01 for Sub in the text boxes at the top of the center panel (as shown below). This command pairs the readers.
VP5300M User Manual 2. The VP5300M is now fully configured to do PIN-based transactions (if the presented credit card supports them). Verify that the VP5300M’s front removal detection switch is firmly pressed down. The pressure switch is located on the front bezel’s left side and looks like a small button on a white rubber square. If the unit is not mounted in a kiosk or other fixture, temporarily engage the pressure switch by attaching a binder clip to the left side of the flange: 3.
VP5300M User Manual 4. The L100's front display now shows two options: Enable PIN Pad, and Enable CR (in this case, CR means "card reader"). Use the # and * keys to scroll up or down. Select Enable CR and press Enter. 5. Setup is now complete. Execute the Start EMV Transaction command in the USDK Demo, or start a transaction from your own software, and then insert a PIN debit card. After the prompt for PIN comes up, the unit should display this: Note: The test card must be a PIN-capable EMV card.
VP5300M User Manual 12. RF Interference Q. Why do I need to know about RF interference? A. Contactless payment devices use radio frequency technology to send card data to a contactless terminal reader. Q. How can RF interference affect contactless payment? A. Radio frequency interference can cause data errors. If RF interference is present, contactless payment devices may operate intermittently or inconsistently. Q. Where does RF interference come from? A.
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VP5300M User Manual 13. Updating VP5300M Firmware The steps below describe the process for updating VP5300M firmware via the Universal SDK Demo. Note: Before you begin, contact your ID TECH representative to receive the most recent VP5300M firmware. Download the ZIP file and extract it to your computer. 1. Connect the VP5300M to your PC via either USB or serial port. 2. Download and install the latest USDK Demo from the ID TECH Knowledge Base (if you cannot access the link, please contact support). 3.
VP5300M User Manual 4. Under Device, select Update Device K81 Firmware, then click Execute Command. 5. Navigate to and select the VP5300M firmware you downloaded earlier and click Open. 6. The VP5300M will reboot and enter the bootloader, at which point the USDK demo begins updating the device. Note: It may take several minutes to complete the firmware update. 7. When the firmware update completes, the VP5300M will reboot again and the USDK demo will prompt Firmware Update Successful.
VP5300M User Manual 14. Troubleshooting The VP5300M reader is designed to be reliable and easy to troubleshoot. The components that may require troubleshooting include the power module (if applicable), the reader, and the serial cable. If you are unable to resolve the problem, please contact support@idtechproducts.com (sending an e-mail to this address will automatically open a support ticket). Symptom General Issues Reader does not appear to be powered on (no LEDs are lit).
VP5300M User Manual Symptom Possible Cause Remedy Power cable plug is fully inserted. Replace the unit. Some cards/fobs Possible bad Check to see if card/fob is read, but not card/fob. damaged. all. Unsupported card Verify that correct firmware used. is loaded on reader (local support representative only). Wrong firmware (contact your local Card readers must contain the support latest versions of card-brand representative). public certificates (CAPKs).
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VP5300M User Manual 15. FCC warning statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
VP5300M User Manual L’émetteur/récepteur exempt de licence contenu dans le présent appareil est conforme aux CNR d’Innovation, Sciences et Développement économique Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : 1. l'appareil ne doit pas produire de brouillage, et, and 2. l'utilisateur de l'appareil doit accepter tout brouillage radioelectrique subi, meme si le brouillage est susceptible d'en compromettre le fonctionnement. 17.