User Manual Vendi All pictures need be updated.
ViVOpay Vendi User Manual Copyright Copyright 2014, International Technologies and Systems Corporation. All rights reserved. ID TECH 10721 Walker Street Cypress, CA 90630 USA This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH.
ViVOpay Vendi User Manual FCC Regulatory Compliance Notices Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
ViVOpay Vendi User Manual Table of Contents 1. Installation and Usage ........................................................................ 1 Overview ............................................................................................... 1 Features ................................................................................................ 1 Additional Features . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 ViVOpay Vendi Specifications ...........................
ViVOpay Vendi User Manual Overview The ViVOpay® Vendi supports both card swipe and contactless payment information processing and authorization at existing POS locations. It is seamlessly integrated into existing POS systems by direct mounting inside a vending machine or on the surface of the vending machine. The unit can accept a variety of contactless credit cards, contactless key fobs, and wireless POS-supported devices.
ViVOpay Vendi User Manual ViVOpay Vendi Specifications Hardware MTBF 200,000 hrs. Transmitter Frequency 13.56 MHz +/- 0.01% Transmitter Modulation ISO 14443-2 Type A Rise/Fall Time: 2-3 µsec. Rise, < 1 µsec fall ISO 14443-2 Type B Rise/Fall Time: < 2 µsec. each; 8% - 14% ASK ISO 18092 Receiver Subcarrier Frequency 847.5 KHz Receiver Subcarrier Data ISO 14443-2 Type A: Modified Manchester ISO 14443-2 Type B: NRZ-L, BPSK ISO 18092 Typical Read Range 4-6 cm (1.5 to 2.
ViVOpay Vendi User Manual Installing ViVOpay Vendi This section describes how to install the ViVOpay Vendi either inside a vending machine or on the front surface of the vending machine. ViVOpay Vendi Interior Vending Machine Mount Use this set of instructions to install the ViVOpay Vendi unit inside a vending machine. Make sure that you have the following major components required for installing the ViVOpay Vendi unit inside a vending machine.
ViVOpay Vendi User Manual Open the vending machine to gain access to the back side of the front panel. See the individual vending machine instructions on how to gain access to the interior.
ViVOpay Vendi User Manual Insert the ViVOpay Vendi into the opening making sure that it is positioned right side up. Attach the nuts to lock the ViVOpay Vendi into position.
ViVOpay Vendi User Manual Attach the Pigtail Cable to the back of the ViVOpay Vendi Attach the other end of the Pigtail Cable to the supplied Interior Cable which then attaches inside the vending machine. Tidy all cables and fasten with nylon cable-ties. Ensure that no loose cables could become caught when the vending machine door is opened/closed for servicing. Additionally, avoid routing excess cables over fans or other electrical motors that could cause undue heat buildup or electrical interference.
ViVOpay Vendi User Manual Close up the vending machine. Connect the power cable into the electrical outlet. The ViVOpay Vendi unit LEDs should come on and the unit should beep.
ViVOpay Vendi User Manual Test the ViVOpay Vendi using the supplied contactless card or a magstripe card. The Green LEDs at the top of the ViVOpay Vendi unit should all flash and you should hear an audible beep to confirm that the ViVOpay Vendi has read the card. Green LEDs - blink to indicate that a card has been read when it is presented to the ViVOpay Vendi unit. Left LED is normally on even when no card is presented. All Green LEDs flash when the card is successfully read.
ViVOpay Vendi User Manual Firmware Upgrade The Vendi can be upgraded using either the serial or USB interfaces. Preparation To update the new firmware you will need: • PC with available serial or USB port • Vendi unit and a download cable 80139201 • For serial downloads : 220-2463-00 cable (DB-9 serial to RJ45) For USB downloads : 220-0012-00 cable (USB to RJ45) • Vendi firmware update software • Firmware file for the desired firmware • Power supply for the reader (7.
ViVOpay Vendi User Manual 6. Click “Open File”, and select download file. 7. Click “Download” button, and start download processing.
ViVOpay Vendi User Manual 8. Display “Download successed” and device will reset.
ViVOpay Vendi User Manual Installation Points Unit is susceptible to RF and electromagnetic interference. This means that it is important not to mount the unit next to or near (within 3 or 4 feet) large electric motors, computer UPS systems, microwave transmitters, radio transmitters, communications equipment etc. • Unit should be mounted in such a way that it is out of the reach of small children and not in areas where it is likely to have liquids spilled on it.
ViVOpay Vendi User Manual ViVOpay Vendi Troubleshooting The ViVOpay Vendi is reliable and easy to troubleshoot. Symptom Possible Cause Remedy General Issues ViVOpay Vendi does not appear to be powered on (no LEDs lit). • ViVOpay Vendi not powered on Check cable connections. or incorrect voltage. • Ensure power is on and correct voltage and current are present. • Replace the ViVOpay Vendi.
ViVOpay Vendi User Manual ViVOpay Vendi Test Instructions This section details the steps required for testing the ViVOpay Vendi (or refer to 80139301-TI). Tools Required • PC with available serial or USB port • Vendi unit and a download cable 80139201 • For serial downloads : 220-2463-00 cable (DB-9 serial to RJ45) For USB downloads : 220-0012-00 cable (USB to RJ45) • HyperTerminal software • Power supply for the reader (7.5 – 45 VDC; 3 Watts output) (140-2035-00 or equivalent) Test Instructions 1.
ViVOpay Vendi User Manual 2. Enter a name for the connection and press OK. The connection settings screen appears. 3. Use the dropdown arrow for Connect using to select the Com port to be used.
ViVOpay Vendi User Manual 4. Press OK. The Port Settings screen appears. 5. Set the following connection values: • Bits per second 19200 • Data bits 8 • Parity None • Stop bits 1 • Flow control None 6. Press OK. Present the test card parallel to the surface of the reader. All four LEDs should illuminate and the unit should beep once.
ViVOpay Vendi User Manual Units which do not pass the above test should be rejected as failures. Units which fail should be sent back to your local support representative according to the Warranty and RMA policy.
ViVOpay Vendi User Manual Glossary Electronic Cash Register (ECR) The combination of a traditional cash register and a POS terminal, often PC-based. ExpressPay from American Express American Express contactless payment product that utilizes contactless technology. Firmware Software that is embedded in a hardware device that allows reading and executing the software, but does not allow modification, e.g., writing or deleting data by an end user.
ViVOpay Vendi User Manual POS Point of Sale. Point of Sale (POS) Refers to terminals used in retail stores with a magnetic stripe reader, keyboard, display and autodialer modem or IP connection, connected to the telephone/internet network and used for on-line credit/debit authorization. Can also be connected to a host computer, which handles all transaction processing including item price look-up, data collection, and credit/debit authorization.
ViVOpay Vendi User Manual Customer Support Contact your local support representative for all support questions.
