Vend III User Guide 80135501-001 10-25-2013 Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
Copyright© 2013, International Technologies and Systems Corporation. All rights reserved. ID TECH . 10721 Walker Street Cypress CA 90630 USA This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH.
Table of Contents Table of Contents 1.0 Getting Started ………….…………………………………………….4 1.1 Overview .………………………………………………………………………………………...4 1.1.1 Features ………….……………………………………………………………………...….4 1.2 Unpacking the ViVOpay Vend III .……………………………………………………………..5 2.0 Installing the ViVOpay Vend III …………………………….………6 2.1 Overview ………………………………………………………………………………………...6 2.2 Site Planning ……………………………………………………………………………………6 2.2.1 Radio Frequency Interference .………………..…………………………………………6 2.2.2 User Access ……………………………………………..
1.0 Getting Started 1.1 Overview The ViVOpay VEND III seamlessly integrates with existing vending systems and fits into a standard bill changer opening. The ViVOpay VEND III is an unattended NFC and contactless reader with Magnetic Stripe Reader, contact EMV card reader, integrated display and function keys. This device features serial RS-232 and USB 2.0 communications to POS systems as well as an Ethernet port.
1.2 Unpacking the ViVOpay Vend III The ViVOpay VEND III requires a data cable and a power supply. Verify that you have all the required components for the installation. ViVOpay VEND III *XX designates variations of the base model. Data and Power cables (varies by length) • Serial Data Cable (P/N 220-2467-XX*) • USB Data Cable (P/N 220-2466-XX*) These cables are recommended and approved by ID TECH to comply with FCC rules and regulations. *XX designates cable length.
2.0 Installing the ViVOpay Vend III 2.1 Overview Before you connect and mount the ViVOpay VEND III, you should plan the installation to conform to PCI requirements and minimize radio frequency interference. Once you have determined the location and mounting of the ViVOpay VEND III, you can connect it to power and the control unit. Finally, you should test the ViVOpay VEND III to make sure the installation is successful. 2.
2.3 Installing the ViVOpay VEND III This section describes how to install the ViVOpay VEND III. The basic steps are: 2.3.1 Install SAMs if required Connect to power and POS Mount Test the installation Connector and SAM Access The ViVOpay VEND III connectors and SAM slots are on the bottom of the reader. To access the connectors: 1. Turn over the ViVOpay VEND III so that the connectors and SAM slots are visible. 2.3.
2. Insert the card with the contacts facing the bottom of the SAM cage. The cut corner of the SAM should be positioned shown below. 3. Press the cage into the closed position. The cage will snap into place. 4. Slide the lock bar up, towards the connectors, to lock the SAM in position. 2.3.3 Connect Data and Power There are connectors for Ethernet, data and power, and PIN pad in back of the ViVOpay VEND III.
USB (220-2367-0X) USB Pin Number Description 1 VBus 2 Data - (DM) 3 Data + (DP) 4 GND 5 GND 6 Power 12 VDC To connect data and power 1. Connect your data cable to the RS232/USB port. Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
2. Connect the other end to the host system. Refer to the pinouts given above if needed. The ViVOpay VEND III displays the opening set of screens before it displays the Welcome screen. The opening screens include: Copyright screen Firmware version screen The reader should then display Welcome or Please present card or similar wording, depending upon the application. If the reader fails to power up, try reseating the power connector (or change to a different power outlet).
2.3.5 External Mount The ViVOpay VEND III can be mounted directly on a surface (external) or mounted from behind a surface (internal) using a flange bracket. Surface mounting requires the standoff and seal for effective weather proofing. To mount externally 1. Drill four 5.0mm (3/16 inch) holes in the surface where the ViVOpay VEND III will be mounted. Use the hole spacing shown in Figure 1. Figure 1. Mounting hole dimensions 2. Drill a 20.
Figure 2. Currency acceptor removed 4. Insert ViVOpay VEND III with bracket from inside the vending machine. Figure 3. Placing the reader (ViVOpay Vend shown) 5. Secure the ViVOpay VEND III with the fasteners from Step 3. Copyright © 2010-2013, International Technologies & Systems Corp. All rights reserved.
Figure 4. ViVOpay VEND III in position (ViVOpay Vend shown) 2.4 Testing the Installation After you have completed the installation and have checked for PCI conformance, check that the ViVOpay VEND III and the POS are communicating correctly by performing a sample transaction using a contactless card and a magstripe card. You can also test basic functionality using the Onboard Diagnostics (OBD) described in “Onboard Diagnostics” on page 14. Copyright © 2010-2013, International Technologies & Systems Corp.
3.0 Troubleshooting and Maintenance 3.1 Troubleshooting The ViVOpay VEND III readers are reliable and easy to troubleshoot. The components that may require troubleshooting include the power supply, the reader, and the data cable. Symptom Possible Cause Remedy • Reader not powered on. • Incorrect power supply used. • Check cable connections. • Verify that power is on and correct voltage and current are present. • Replace the power supply. • Verify that power cable plug is fully inserted.
3.1.1 Onboard Diagnostics The ViVOpay VEND III has a PC-based Diagnostics program that can run various diagnostics tests on the VEND III. If you did not purchase an RS232 data cable with your ViVOpay VEND III, you will need one to access the diagnostic tests. PC based diagnostic tool operation instructions to follow 3.2 Maintenance The ViVOpay VEND III contains no user-serviceable parts within its enclosure. Do not open the ViVOpay VEND III enclosure.
3.2.1 Upgrading the Firmware You can upgrade the firmware of the ViVOpay VEND III if required for your application. You will need the following from your ViVOpay VEND III distributor: New ViVOpay firmware ViVOpay download utility USB data cable You also need a PC with a USB port. The PC should have the required USB driver USBSER.SYS and HID.DLL files. If not, they are available for download from Microsoft’s website. To upgrade the firmware 1. Make sure you have the USBSER.SYS and HID.
4.0 ViVOpay VEND III Specifications RF Interface Frequency 13.56 MHz Standards ISO 14443 Type A/B ISO 18092 Physical Length 107.5 mm (4.23 in) Width 84.9 mm (3.34 in) maximum Depth 65.8 mm (2.59 in) Weight 0.29 Kg (0.64 lbs) Environmental Operating Temp. -20 to 50° C (-4 to 122° F) Storage Temp. -40 to 85° C (-40 to 185° F) Operating Humidity 0 to 90% non-condensing Operating Environment Indoor and outdoor Power Voltage 5-45 VDC regulated, -0%, +10% Consumption 4.1.
4.2 Regulatory Compliance 4.2.1 FCC Part 15 Class B Equipment This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
