HYDRAWISE READY IRRIGATION CONTROLLERS HYDRAWISE APP CONFIGURATION GUIDE
Table of Contents Introduction ..................................................................................................................................... 4 Configuring the Controller ................................................................................................................ 4 Navigating Through the Controller Screens ............................................................................................................ 4 Connecting to a WiFi network .....................
Files..................................................................................................................................................................................... 42 Contractors .................................................................................................................................... 43 How to Register as a Contractor ...........................................................................................................................
Introduction This guide covers configuration of your Hydrawise™ Ready controller using the Hydrawise App for Apple or Android or configuration using your web browser. Because each Hydrawise™ Ready controller model is slightly different please consult the Quick Start Guide supplied with your model for information on hardware installation and connection to your irrigation system.
GREY colored items indicate status information. Touching on these has no effect. Note If you're entering information into the controller and use the Home or Back buttons then your changes on that screen will not be changed. Always use the OK or Confirm buttons to confirm your changes. Connecting to a WiFi network When your controller is first powered on it will run a short wizard to connect your controller to your wireless router.
The current status of the controller’s connection to your wireless router is shown at the top of the screen. The controller will automatically attempt to connect to the configured access point if a connection is lost (for example, after power failure). Touch on any of the green buttons to change the wireless type, security type or password.
Wireless Connection Status Messages The controller will show different status messages whilst connecting to your wireless router. Looking for Wireless… Controller is currently scanning for local wireless networks. Connecting to… Controller is currently trying to connect to your wireless router. Waiting for IP Controller has connected to your wireless router and is waiting for your wireless router to give it an IP address. Your wireless router must be configured as a DHCP server. Connected All is good.
No Internet Controller has connected to wireless but is unable to connect to Hydrawise servers. Check that your internet is OK by connecting another device to the same wireless router. If this is OK then go to StatusèNetwork and select Test Network to perform a diagnostics test. Wireless Down Controller has not connected successfully to your wireless. Go to SettingsèWireless Settings to check the wireless status. Checking The controller is checking connection to Hydrawise.
• For Time Based watering zones, the controller will adjust each zone’s watering length based on your offline watering budget and will water at each zone’s configured watering frequency. • Note that Cycle & Soak is not supported in Offline Mode and each zone will water for its full watering length without pausing. The controller will only water at your configured Program Start Times.
Checking Hydrawise Performs a ping test to the Hydrawise servers. If this test fails then it may indicate an issue with the internet configuration of your wireless router. Viewing Time and Date Time and date settings are synchronised with the settings that you configure in the Hydrawise app. The timezone is set based on the location you entered during the app wizard. Operating Zones From the Controller Zone Summary From the Home screen navigate to the Zone Summary screen by pressing Zones.
Viewing Zone Information From the Zone Summary screen touch the zone you wish to view. Current Zone Number Type of Watering Schedule Zone Name Sensor State (if configured) Water Usage (if configured) Press to Start or Stop To Manually Modify a Zone Current measured for Zone (12 Zone Pro only) Next Run Time and Length The Zone Status screen allows you to view the following information – Zone Name This is the name of the Zone you’ve configured in the Hydrawise app.
Log into your account 2. Log into your account. If this is the first time that you have logged in you will be guided through a setup wizard to help you with initial configuration of your controller. Setting the Controller Model The wizard will ask you to choose the model of your controller. You can search by SKU or simply select the model from the list. If you’re setting up a trial account, choose the closest model to the one you want – you can always change it later.
When you click Update Address you will see local weather stations that you can subscribe to. You can subscribe to one or more weather stations by clicking on them and choosing Subscribe. The weather stations that you’ve subscribed to will display in blue. You can subscribe to one of the two closest airport stations for free – these will be updated daily. If you have an Enthusiast plan you can subscribe to up to 5 personal, airport or other official stations.
Adding Zones Now you can add the zones for the various parts of your garden. For more detail on how to add zones, see Adding a Zone. Setting Program Start Times The last step in configuring your controller is to set up your Program Start Times. These will tell your controller when it’s allowed to water. You can set specific days of the week or use odd/even watering days. You can also set the time of day and then link the program start times to particular zones and schedules.
Your controller is now configured and ready for use. Link your controller to your account You must link your Hydrawise controller to your account before it will start watering. If you entered your controller’s serial number during the wizard then your controller is already linked and you don’t need to follow these steps. 1. In the Hydrawise App or web browser, go to your Dashboard. Click on the Settings icon on the blue ‘Watering Schedule’ bar and then click the Link to controller menu item (see below).
Time Based Watering For Time Based watering you decide the watering frequency and length, either by entering the information directly or choosing a preconfigured watering schedule. The controller will use the Watering Triggers you’ve set to automatically adjust its watering schedule. Smart (ET) Watering Smart (ET) watering is an automated watering schedule that uses information about environmental conditions to ensure your plants get the optimum amount of water.
Fill in the Zone Details: Zone Name Use a meaningful name for each irrigation zone. Zone names are displayed on the Hydrawise controller and are used in your Hydrawise account to show run times and allow manual modification of watering schedules. Zone Number The zone number for each irrigation zone should match the number you have used when wiring the controller. Zone Icon Choose an icon which will be used to display the zone on the dashboard. Watering Type Select a watering mode for this zone.
• Use a preconfigured Watering Schedule: add a preconfigured watering schedule or use one you’ve previously created. If your controllers are managed by a contractor, you may see preconfigured watering schedules that your contractor has created, which you can also use. Enter Time and Frequency If you choose to enter the time and frequency, the following fields are available: Watering Length The number of minutes this zone will run for each time.
• Enter Time and Frequency: allows you to manually set the watering length and frequency. • Use a preconfigured Watering Schedule: add a preconfigured watering schedule or use one you’ve previously created. If your controllers are managed by a contractor, you may see preconfigured watering schedules that your contractor has created, which you can also use.
How does it work? Zone valves are the individual valves that operate a group of sprinklers or drip emitters. Typically one zone valve is turned on at a time, and controls the irrigation in a specific area of your garden. Whenever one of the irrigation zone valves is told to open by the controller, the controller also signals the master valve to open - the master valve acts like a back up valve, or a fail-safe valve.
Initially there is no master valve configured and all zones on the controller can be used as normal zone valves. To select a master zone just click next to the text which says Master Valve and choose the zone number you will use as a master valve. Configuring Program Start Times Your controller's watering Program Start Times specify when your controller is permitted to do any watering. If multiple zones are using the same Program Start Time then they will be started in sequence.
Then select the zones that this Program Start Time applies to. Either apply it to all zones or select from a list of zones or Preconfigured Watering Schedules. Hydrawise App User Guide © Hunter Industries 2016 Page 22 V2.
Configuring Preconfigured Schedules Preconfigured Watering Schedules allow you to group together zones with identical watering properties. Each Preconfigured Watering Schedule determines how long a group of zones will run and how the schedule should be modified based on your local weather. Zones will only water at your defined Program Start Times. To add a preconfigured watering schedule navigate to the Zones & Schedules page in your Hydrawise account and click on Add Watering Schedule.
1. Flow sensors (meters) which measure water usage for an irrigation zone (or zones). 2. Rain sensors or moisture sensors which allow you to suspend watering cycles for a zone (or zones). Flow Meters Flow meters measure the amount of water going onto each zone. This is really useful for understanding water usage and monitoring issues such as broken pipes or zones not running. Hydrawise reporting allows you to see how much water is used for each zone and how much water is used across your system.
A standard soil moisture sensor – use this if you have wired the soil moisture sensor’s normally closed wire to the controller Soil Moisture Sensor (Normally Open) A standard soil moisture sensor – use this if you have wired the soil moisture sensor’s normally open wire to the controller Controller Choose the controller that the sensor is wired to. Controller Input Choose the input on the controller that the sensor is wired to. Hydrawise App User Guide © Hunter Industries 2016 Page 25 V2.
2. Once you’ve created your sensor, choose the zones which will use the sensor. Create a Custom Sensor You can also create custom sensors in your Hydrawise account under Sensors. Some examples of custom sensor types are: • • • A flow meter of a different size to the standard Hydrawise flow meters. A sensor to conform to watering restrictions which specify that zones must not water for a minimum period of time after rain is detected.
Stop a Zone If the zone should stop, choose the number of seconds delay before stopping the zone, and how long the zone should be disabled. For example, some watering restrictions require that if rain is detected, sprinklers should not run for at least two days. Setting Watering Triggers You can configure watering triggers for either Time Based watering or Smart (ET) watering. To configure your predictive watering triggers click on Watering Triggers.
You can suspend watering based on either forecast or actual weather data. You can also vary the amount of watering according to the forecast temperature. Suspend Watering – Weather Forecasts Forecast Temperature Choose to suspend watering when the forecast temperature is less than the specified amount. Forecast Rainfall Choose to suspend watering when the forecast rainfall is higher than the specified amount.
Schedules will be estimated up to 30 days from today based on forecast and historical temperatures and rainfall. The predicted schedules will be progressively updated each day based on actual weather conditions and new forecasts. Your watering schedule is updated based on actual weather conditions shortly before your first Program Start Time each day. Creating Alerts You can create alerts to keep you up to date on what’s happening with your controllers.
the last hour with no zones running alert when the average water use in the last hour is less than that amount. This is most useful if you have zones that run every hour. This alert is typically generated each hour and can be useful for detecting slow water leaks.
Send App Notification Send a notification to any Apple or Android device you have the Hydrawise app installed on. Note: if you see (app not validated) in the drop down list, that means you have not logged into any valid device using your Hydrawise app. You need to log into your Hydrawise app at least once on the device before the notification can be sent to that device. To test alerts for your Apple or Android device press the Send Test button.
Monitoring There are a number of ways to keep an eye on your controller, including the dashboard, reports and configuration. Dashboard From the dashboard you can: 1. 2. 3. 4. 5. 6. Find zone information and start, stop and suspend zones See temperature and rainfall observations See the weather forecast See and add sensors See your controller’s status View a different controller Zone Information All your zones are listed here. To find more information about a zone, click on the zone.
To run a zone, click the Play button. You will be prompted to run the zone for its normal watering time or to choose a custom time. To suspend a zone, click the Pause button. You will be prompted to choose when the suspension should end. Once a zone is suspended it will display in a lighter colour on the dashboard and you can click the Pause button again to remove the suspension. To display zone information, click the information button.
Temperature and Rainfall All temperature and rainfall values are calculated as the median of your weather stations. For example, if you are subscribed to 3 weather stations, the temperature or rainfall will be the middle value. If you are subscribed to 4 weather stations it will be halfway between the two middle values. 3 weather stations: • If your weather stations record maximum temperatures of 23, 25 and 27 degrees, the median will be 25 degrees.
If you have an Enthusiast plan, instead of yesterday’s rainfall you will see rainfall for the past 24 hours. Forecast This area will show forecast temperature and weather conditions, including the percentage chance of rainfall, expected humidity and expected average wind speed. Sensors This area will show any sensors you have configured and will also allow you to add a sensor. Controller Status This area will display the status of your controller.
hover over each schedule to see more details about the planned watering. Watering History (Actual) Shows actual completed watering time for each zone. You can hover over each watering time to see more details about the watering. Weather Forecast Show the historical weather forecast plus the next 3 days forecast. You controller will use this forecast to adjust your watering schedule.
water usage. You can click on the flow meter names at the bottom of the report to show their information in the report or exclude it. Hover over any flow meter bar to see how many zones were active at the time. Flow Rates (per minute) If you have a flow meter installed, this report shows instantaneous flow rates each time the controller records flow. Hover over any dot to see the flow rate and number of zones active at the time.
Airport Weather Stations Weather stations which are based at airports. These are generally highly reliable because they are maintained by professional organisations. These weather stations are available to all users. Personal Weather Stations These weather stations are maintained by amateurs. The quality of these stations varies – some are good, some are not reliable.
Serial Number The controller’s serial number.
Setup Wizard To change the setup of your controller, select Setup Wizard from the menu in the top right hand corner. For more information on the setup wizard, see Hydrawise App Configuration. My Account From your account screen you can: 1. 2. 3. 4. Update your account details Manage your controllers Manage users Manage files Account Details Here you can change your password, change your plan and change your account visibility settings. By default, nobody else can see your account.
Controllers Here you can see a summary of your controllers. You can also manage or delete a controller. Users Here you can see which users have access to manage your controller. Users can have access to change configuration or to just view configuration. Note that this list is separate from any contractors which you have given access to under Account Details. You can also add or delete a user. Multiple users are supported for customers on an Enthusiast plan.
User Name The name of the new user Email Address The email address that the new user will use to log into their account Type of User If you want the user to have full control over the controllers, select “Can modify configuration and run zones” If you don’t want the user to be able to change configuration, select “Can view configuration, manually run zones” Click Create – the user will get an activation email and when they visit their Dashboard for the first time they will need to select a password.
Contractors If you’re a landscape or irrigation contractor a Hydrawise Contractor account with a Hydrawise controller can save you and your customers time and money. It offers automatic schedule adjustments based on internet weather stations with a simple to use interface.
If you choose a plan with an associated price you’ll be taken to Paypal to pay for the plan. Then you can enter your business details. Hydrawise App User Guide © Hunter Industries 2016 Page 44 V2.
Your Business Name The name of your business Contact Details Your phone number or email address Business Location Where your business is located Website Your business website address Business Description A brief description of the services you offer If you would like your details to be available to Hydrawise customers, tick the “I want my details listed online so customers can find me” box.
The Hydrawise Contractor Portal Hydrawise accounts with a Contractor plan have a dedicated portal for creating and managing your customers and controllers. To get to your portal go to Settings -> My Customers. If you haven’t already registered for a contractor plan then you can do that here, otherwise the portal will show you details on all your current customers. Dashboard The dashboard shows you key information about your customers and their controllers.
Customers and Controllers This section allows you to configure all your customers and their controllers. You can also see your own controllers. When you first enter the screen you’ll see a list of your customers. From here you can also add a customer. Customers will be colour-coded by the type of plan they have: • • • Green for a Home plan Orange for an Enthusiast plan Blue for a Contractor plan There’s also a map which shows all the controllers you manage unless you’re using a small screen.
Customer Events This section shows all events for your customers’ controllers, with the most recent events at the top. Events can be errors, warnings or information and you can use the buttons at the top of the section to filter the type of events you want to see. If you don’t need to see the events anymore you can either click Acknowledge next to a specific event or click Acknowledge All Events. You can change the number of events shown on the page.
Customer Wide Settings This section allows you to create settings which you can apply to one or more of your customers. This way you can save time by creating commonly used settings once rather than for every customer. Global Alerts If you have an alert that you want to use for multiple customers, you can create it once here and simply apply it to whichever customers or controllers you need it for.
This will show the Add a Customer screen – 1. Enter your customer’s email address or serial number and click Next 2. If your customer already has a Hydrawise account the system will detect this and your customer will need to grant you permission to view their account: • Click Request Access – this will send them an email asking them to grant you access to manage their controller 3.
If you don’t want your customer to be able to change their configuration, select “Can view configuration, manually run zones” Send Notifications To Choose where to send emails about a controller being offline or plans requiring renewal. This can be either your email address or your customer’s email address Send activation email to me If you don’t want the customer to receive an account activation email then tick this box and the activation email will be sent to your email address instead.
Click on any customer name to drill down to information specific to that customer. Plans The plans section shows you which subscription plan your customer has and when they’ll expire. You can also add plans. Controllers The controllers section shows you this customer’s controllers. You can add a controller from here. You can also configure controllers. Hydrawise App User Guide © Hunter Industries 2016 Page 52 V2.
Users The users section shows you all the users associated with your customer. You add a user from here. You can also click on the user name or choose View Details from the menu which will allow you to manage the user. Files You can add files to a customer. For example, you may wish to upload a diagram showing the layout of their garden. You can also rename and delete a file. Any files that you add to your own account will also show up in the My Account screen.
How to Update your Business Details As a landscape contractor, you can make your business details available to existing Hydrawise customers. Customers can then choose you to manage their controllers. Note: if you’re already registered as a contractor, you can update your details in two ways: - via your My Account screen – simply click Change next to your Contractor Settings, choose your existing plan and update your details.
Your Business Name The name of your business Contact Details Your phone number or email address Business Location Where your business is located Website Your business website address Business Description A brief description of the services you offer If you would like your details to be available to Hydrawise customers, tick the “I want my details listed online so customers can find me” box.
To change them, click on Change. Either confirm your existing plan or choose a new one, then update your details. How to Configure your Customers’ Controllers In the contractor portal, find your customer and click on their name to configure their details. Find the controller you’re interested in and use the menu to: 1. 2. 3. 4. 5. 6.
Delete a Controller If the controller is no longer being used, you can delete it. Move a Controller You can move a controller from your own account to a customer account. However you can’t move the controller between customers. Select the account to which you’re moving the controller and click Move. Hydrawise App User Guide © Hunter Industries 2016 Page 57 V2.
Attach a Serial Number This allows you to associate the serial number with the controller. Enter the serial number and click Link to Controller. Remove a Serial Number This allows you to remove the serial number from the controller. Hydrawise App User Guide © Hunter Industries 2016 Page 58 V2.
Generate Job Sheet A job sheet is a handy summary of information about a controller which you or your staff can use when you go out on site to make changes or fix a problem. You can run a job sheet from three different places: 1. In the contractor portal, find your customer and click on their name to configure the details. Find the relevant controller, click on the plus sign and select Generate Job Sheet. 2.
Email a Job Sheet If you choose to email a job sheet, an email will be sent from you to your selected recipients and you’ll also receive a copy. You can choose from a list of users on the customer’s account and/or your own staff. Job Number Enter an optional job number Browse emails Choose one or more users associated with the customer’s account or one or more of your staff members. Add Add specific email addresses.
How to Add a Controller for a Customer In the contractor portal, find your customer and click on their name to configure their details. You’ll see their controllers and can click on the plus sign to add a controller, which will display the Add New Controller screen. Enter the name of the controller and the serial number if you know it, then click Create. Hydrawise App User Guide © Hunter Industries 2016 Page 61 V2.
This will add the controller to the customer and you will see it in the list. You can click on it to see status information and from here you can configure the controller. Note that your new controller will not appear on the map until you have gone through the configuration wizard for the controller and entered an address for it. How to Add a Plan to a Customer In the contractor portal, find your customer and click on their name to configure their details.
Add a Plan using a Code If you’ve purchased a plan card with a code on the back from a retailer, or if they’ve given you the plan code, you can use this to assign the plan to your customer. The plan code will look like 4 characters followed by a dash and another 4 characters (for example 45F2-644E). Click on the menu and select Add Plan using Code. You’ll be prompted to enter the 8 digit pin code, then click Assign and the plan code will be assigned to your customer. Enter the Plan Code and click Assign.
You’ll see a list of available plans – choose the one you want and click on Add Plan to assign it to the customer. Purchase Customer Plan If you don’t have any plans available you can purchase one from here. Click on the menu and select Purchase Customer Plan. Choose the plan you want to purchase and select whether or not you’d like it to be automatically renewed, then continue to Paypal to pay for the plan. Hydrawise App User Guide © Hunter Industries 2016 Page 64 V2.
How to Add a User You may want to have several people in your organisation manage your customers’ controllers. Or your customers may have more than one person in their household or business who wants to manage their controller. You can do this by adding extra users for a customer. In the contractor portal, find your customer and click on their name to configure their details. This will show the New User screen. Hydrawise App User Guide © Hunter Industries 2016 Page 65 V2.
User Name The name of the new user Email Address The email address that the new user will use to log into their account Type of User If you want your customer to have full control over their system, select “Can modify configuration and run zones” If you don’t want your customer to be able to change their configuration, select “Can view configuration, manually run zones” Click Create – the user will get an activation email and when they visit their Dashboard for the first time they will need to select
Here you can see the user’s: • • • Name Email address Permissions You can also: 1. 2. 3. 4. Edit the user Delete the user Resend the activation email Send a lost password email Edit the User This allows you to set the user’s permissions. Hydrawise App User Guide © Hunter Industries 2016 Page 67 V2.
• • If you want the user to have full control over the controller, select “Can modify configuration and run zones” If you don’t want the user to be able to change the configuration, select “Can view configuration, manually run zones” Delete the User This allows you to delete this user. Resend the Activation Email This allows you to re-send the account activation email to this user, in case, they can’t find it. Hydrawise App User Guide © Hunter Industries 2016 Page 68 V2.
Send a Lost Password Email This allows you to send an email to the user to allow them to reset their password. How to Manage Files In the contractor portal, find your customer and click on their name to configure their details. You can see the list of files toward the bottom. You can also: 1. Add a file 2. Rename a file 3. Delete a file Add a File To add a file, click on the plus button in the File section and select the file you want to upload.
Rename a File To rename a file, click on the menu next to the file name and choose Rename. Delete a File To delete a file, click on the menu next to the file name and choose Delete. Hydrawise App User Guide © Hunter Industries 2016 Page 70 V2.
Creating Customer Wide Settings Customer wide settings allow you to create different configurations which can apply across multiple customers. Global Alerts There are some things that you may always want to be alerted to for all your customers. For example, let’s say you want to be alerted to high water flow on any controller for any of your customers. You can set up one alert in the Contractor Dashboard and automatically apply it to all your customers, even the ones you don’t have yet.
For more information on the different types of alerts, see Alert Types. On the next screen, select “Applies to all customers” to apply this alert to all your customers and their controllers. If you add new customers, or if existing customers add controllers in the future, this alert will automatically be applied to them. Alternatively, click on the customers and controllers in the “available” box to apply the alert only to those customers or controllers.
alert actions, see Alert Actions. For these customer-wide alerts, actions can only be sent to you, not to your customers. Your customers will also see these alerts on their own account but they won’t be able to edit or delete them – only you can do that. Preconfigured Watering Schedules You might have watering schedules that you use repeatedly across customers and controllers. For example, whenever you install turf, you might want to water it for 30 minutes twice a week.
Types of Events Errors Problems with the controller such as overcurrent or excess water usage. Warnings Possible problems with the controller such as low current. Info Information about the controller such as new zones added or zone running time.
Choose the level of access you want the user to have: • • If you want the user to have full control over the controllers, select “Can modify configuration and run zones” If you don’t want the user to be able to change the configuration, select “Can view configuration, manually run zones” Click Save to change the permissions.
Getting Help Self-help guides are available at https://support.hydrawise.com. Email support is available at support@hydrawise.com Certifications N29732 Canadian FCC Statement This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
