Hughes 9400 Series User Guide P/N 3004128 Revision 1
Copyright © 2010 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, LLC has made every effort to ensure the correctness and completeness of the material in this document.
SAFETY INFORMATION For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area Network (BGAN) Land Mobile Satellite Terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential Radio Frequency (RF) hazard.
GENERAL Handle your Satellite Terminal with care. The outdoor unit is weather resistant per IEC 60529 IP56; however, do not submerge either unit. Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC to +55ºC. Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment.
PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist.
CONTENTS SAFETY INFORMATION _____________________________________________ I Warning Symbols Used in this Manual.................................................... i Warnings for Satellite Terminal ................................................................ i CONTENTS ____________________________________________________ IV INTRODUCTION _________________________________________________ 1 About This Product ..................................................................................
GPS ..........................................................................................................30 Obtaining a GPS Fix ........................................................................30 GPS and BGAN Registration ..........................................................30 ISDN .........................................................................................................31 Dialing and Numbering..................................................................31 PDP Context ..
INTRODUCTION ABOUT THIS PRODUCT The Hughes Network Systems 9400 Series Broadband Satellite Terminals are your gateway to global communication. The 9400 Series terminals have a common IDU that is branded as the Hughes 9450 IDU and it supports both the Class 10 (C10) and Class 11 (C11) antenna.
ABOUT THIS USER GUIDE This user guide contains the most up-to-date information available on this product, on the date it was generated. It is focused on the specific information needed to operate the Hughes 9400 Series Land Mobile User Terminals. Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software. The 9201 User Guide can be downloaded from the Hughes website at www.bgan.hughes.
GETTING STARTED INTRODUCTION TO GETTING STARTED This guide is the simplest and quickest way to connect to the BGAN network. If you are a first time user, you will be guided through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to the terminal and registering with the BGAN network. You are then ready to start using voice and broadband services.
USING THE HUGHES 9400 SERIES AUTO START CONFIGURATION Since the Hughes 9400 Series terminals are equipped with a tracking antenna, the default configurations for the Hughes 9400 Series Land Mobile Terminals are as follows: 4 • The Hughes 9400 Series is configured to bypass antenna pointing as default and will automatically register with the network: The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix.
Note These default configurations are accessible through LaunchPad or the web MMI and It is recommended to keep these settings for convenient operation of the Hughes 9400 Series Land Mobile Terminals. POWER UP AND CONNECTION TO THE INTERNET After power is applied, the Hughes 9450 IDU and Hughes Tracking Antenna will begin their startup sequence. The tracking antenna will begin its search for the BGAN satellite and the antenna motors may be heard during this time.
CONNECTING BY ETHERNET To connect the BGAN terminal to a device using Ethernet: • Connect an Ethernet cable to your device’s Ethernet port, and insert the other end of the connector into one of the four Ethernet ports on the 9450 IDU. These four Ethernet ports support Power-over-Ethernet (PoE). CONNECTING BY WLAN If you have not previously used the IDU’s WLAN interface, it has to be enabled from the internal web MMI or LaunchPad with your computer connected to the IDU using either the Ethernet interface.
CONNECTING BY RJ-11 You can connect an analog phone or fax machine to the RJ-11 ports: • The FAX port is configured for 3.1k service for fax • The TEL port is configured for speech service for voice calls To dial, prefix the international number with 00 and terminate with #. For example, to dial a number in the USA, enter: 0018005551234# COVERAGE MAP The Inmarsat BGAN service is operated with 3 satellites as shown below.
USING THE HUGHES UT WEB MMI ACCESSING THE UT WEB MMI The Hughes UT includes its own internal Web MMI. To access the UT Web MMI, open your favorite Web Browser and type in the internal IP address of the UT e.g. http://192.168.128.100.
To ensure the web pages update correctly with dynamic changes, set your browser to check for newer versions of stored pages on every visit to the page. In Internet Explorer, this is configured in Tools/Internet Options/Browsing History/Settings. In the Temporary Internet Files section select the “Every time I visit the webpage” option.
PROPERTIES PAGE The Properties page shows the current status of the UT. A description of each item on the page follows: In the Top left-hand corner of the screen there are Satellite Signal Strength and Beam ID indications. These items are updated automatically when the status of that item changes. 1. Registration Status: This field indicates whether you are Registered with the Network. Click on the “Register with Network” button.
SETUP PAGE The Setup page allows the User to configure various parameters of the UT. A description of each item on the page follows: 1. Terminal Local IP Address: This allows the User to change the local IP address of the terminal from the default 192.168.128.100 IP address. Only the last two octets are available to change. Once the local IP address is changed on this page and applied, the IP address ranges for the DHCP server, the PDP Context page and ACA page will also be changed automatically.
take the Network/UT to update the TE with the correct DNS servers for web browsing after establishing a PDP context. 5. Connected-mode DHCP Lease Time: The Connected-mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network. Most Users will have no need to change this parameter. 6. PIN and PUK: The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to unlock the terminal. When grayed out they indicate the PIN is not required or is already satisfied. 7.
STATISTICS This web page provides an estimate of the amount of Packet Switched data sent and received, along with time spent on a CS call. The data is broken up into two types: Trip: The trip counter is similar to the trip counter on your vehicle. It can be zeroed out at anytime by the user and it will track the statistics until the User resets it. Lifetime: The Lifetime counter is similar to the odometer on your vehicle.
PDP CONTEXTS The PDP Context page allows the User to setup and configure PDP contexts for any TE that is connected to the UT. To activate a PDP Context, go to the bottom of the page. You will see the CID, Local IP Address, APN, Requested QoS, Username and Password fields. 1. CID: The CID of each context is automatic by default. If for some reason the User wants to assign a particular context to a specific CID, use the drop down arrow and select the wanted CID number.
5. Username (UN)/Password (PW): Some Service Providers require a Username and Password to be used when setting up a PDP context. This is often required when using Static Global IP addresses assigned by the Service provider. Activating a PDP Context: To activate a PDP context, perform the following instructions: • Do not modify the CID field unless you need to setup a specific ID for one of your devices. Leaving it blank will allow the software to automatically choose the next CID that is available.
Once the context has been setup, whether it is successful or not, the context field will always be populated until you click on the “Clear” box. This allows you to retry/reactive the existing context parameters (See CID #1 below). You can tell if a context is active by looking to see if the Global IP Address and DNS fields are populated. If they are populated, the context is active.
ACA This web page allows you to use Automatic Context Activation (ACA) in two different ways; using static IP addresses in the TE device you can establish an automatic PDP context with any QoS that is offered by the network (upper half of the web page)or using DHCP from the UT, you can establish an automatic background PDP context for any TE that connects to the UT (lower part of the web page).
If you want to setup additional ranges of addresses, please follow the same instructions as above. Note: You cannot overlap the IP address ranges. If you do, an error will pop-up telling you that you have an overlap region. Check all of the ranges for overlaps and try again. When you are finished, click on “Apply” and you should see a message saying “Operation Successful”. ACA settings for TEs using DHCP assigned IP address: This option allows you to set up the UT for dynamic background ACA.
To see if the context has been setup properly, click on PDP Contexts page and this will show you all contexts that have been setup (active or inactive). See screen shot below.
ISDN You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal’s ISDN port with the supplied ISDN cable (which is the same as the Ethernet cable). This web page allows you to activate 40V power sourcing on the ISDN interface, and set MSN numbering options. 1. ISDN Power Sourcing: To turn on the ISDN power sourcing click on the “On” radio button. The ISDN device should receive 40V power immediately via the ISDN cable.
5. MSN RDI (Restricted Digital Information): By default, MSN 3 is entered into the MSN RDI text box. RDI is a 56 Kbps service found in the USA. 6. Trigger for Mobile-Originated call type (Bearer): This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls. By default, “Bearer capability” is set as the trigger in this text box. There is also an option under the drop down arrow to set the trigger to use the MSN rather than the bearer.
ANTENNA This web page allows you to monitor the status of the antenna. Note: This page does not automatically update and must be refreshed to poll for the latest status. ATB State: This field indicates the detailed state of the antenna tracking board and indicates whether the antenna is tracking or searching for the satellite Elevation: the current elevation angle of the antenna Frequency (KHz): the frequency of the global beam in kHz that the antenna will attempt to track.
Additional Information on the various antenna parameters (ATB states) are shown below: # 0 1 2 3 4 5 6 7 8 9 10 State name INIT_ST IDLE_ST AZ_SEEK1_ST AZ_SEEK2_ST AZ_SEEK_ELEVATION_ST TR_TUNE_EL_ST TR_TUNE_PLL_ST TRACK_ST BLOCK_ST FREEZE_ST 0x0A) TEST_ST State Description Initial state Wait on a frequency from the TU Determine min/max signal levels in a full sky scan Find azimuth direction Determine min/max signal levels on a single elevation Track and tune elevation state Track and tune PLL state Track s
ACCESSING THE UT MOBILE WEB MMI The UT includes special versions of the web pages formatted for mobile devices with small screens such as PDAs, Blackberries and iPhones. The UT queries the connecting device screen resolution to determine whether to load the normal or the mobile version of the web pages. The pages contain the same information and most operate the same way as the regular pages. Note that mobile devices may not include Java and so the Java Applet with C/N0, etc is typically not displayed.
MOBILE WEB - PDP CONTEXTS There is insufficient room to display all the PDP Contexts on one page in the mobile web version. PDP contexts are created in the usual way from the “Add a New PDP Context” section of the screen. The IP address of your device automatically appears in the Local IP Address field.
To display a defined context, select it from the “Select Id” field and then press update.
MOBILE WEB – ACA PAGE There is insufficient room to display all the ACA IP address ranges on the mobile version of the ACA page. To configure IP address ranges for different ACA QoS, select the required IP range and then press Update.
TROUBLE SHOOTING Problem Possible Cause Possible Solution Terminal will not turn on Power switch not on Check the power switch is in the ON position.
Problem Possible Cause Possible Solution Terminal will not make outgoing ISDN calls ISDN power sourcing is turned off Enable the ISDN power sourcing from the BGAN LaunchPad or ISDN web MMI page (unless the ISDN device has a separate power source). Terminal is not Registered with the Network. Check the Properties page in web MMI to make sure the unit is CS attached.
TECHNOLOGY OVERVIEW GPS The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe. OBTAINING A GPS FIX In normal operation, a GPS receiver, such as that built in to the Tracking Antenna, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude – this position fix is referred to as a 3-dimensional or 3-D fix.
ISDN The Satellite Terminal provides an ISDN (Integrated Services Digital Network) interface to connect devices for Circuit Switched voice and data services. It is a Basic Rate (also known as 2B+D) interface and uses the Euro ISDN protocol. Note that the Satellite Terminal can only provide service for one 64Kbps B-channel at a time.
TECHNICAL SPECIFICATIONS Terminal Antenna Weight C10 2.2 Kg 5.5 Kg Weight C11 2.2 Kg 2.
DECLARATION OF CONFORMITY Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product Hughes 9400 Series Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other normative documents: ETSI EN 301 444, ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301 489-20, EN 62311, EN 60950-1.
EU WEEE (WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) DIRECTIVES The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
GLOSSARY APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APN’s if you have arranged with your Service Provider to use more than one SIM Card. BGAN Satellite Terminal: Referenced throughout this document as the Satellite Terminal, “The Terminal,” or UT.
affect the data transmission rates. However in multimedia applications such as voice and video, the header can significantly affect performance. IP Address: An Internet Protocol address, or IP address, is a number that uniquely identifies the computer accessible over a TCP/IP-based LAN or the Internet that is sending or receiving information. An IP address is a 32-bit numeric address written as four numbers, separated by periods and each number is between 0 and 255. For example, 207.115.79.
UT (User Terminal): The User terminal is the BGAN modem device, i.e. the Hughes 9400 Series. USIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM (USIM) Card. The USIM card is similar to the SIM Card that is commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it extremely difficult to listen in on calls.
