Hughes 9350 User Guide P/N 1038495 Version 0.
Copyright 2009 Hughes Network Systems, LLC. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, LLC., has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC.
SAFETY INFORMATION For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area Network (BGAN) Land Mobile Satellite Terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency (RF) hazard.
GENERAL Handle your Satellite Terminal with care. The enclosure is weather resistant per IEC 60529 IP54; however, do not submerge the unit or expose it to severe rain storms. Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC to +60ºC. Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment.
PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist.
CONTENTS SAFETY INFORMATION _____________________________________________ I Warning Symbols Used in this Manual...................................................... i Warnings for Satellite Terminal................................................................... i CONTENTS ____________________________________________________ IV INTRODUCTION _________________________________________________ 1 About This Product......................................................................................
GPS and BGAN Registration ............................................................32 ISDN .............................................................................................................33 Dialing and Numbering ....................................................................33 PDP Context...............................................................................................33 WLAN....................................................................................................
INTRODUCTION ABOUT THIS PRODUCT The Hughes Network Systems (HNS) 9350 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication. The 9350 allows you to simultaneously send and receive IP packet and circuit-switched data via Ethernet, Integrated Services Digital Network (ISDN), and WLAN interfaces over the Inmarsat BGAN satellite network.
ABOUT THIS USER GUIDE This user guide contains the most up-to-date information available on this product, on the date it was generated. It is focused on the specific information needed to operate the Hughes 9350 Land Mobile User Terminal. Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the Inmarsat LaunchPad Software.
PACKAGE CONTENTS When you unpack the Land Mobile Terminal Kit package, you will find the following: • BGAN Land Mobile Tracking Antenna Kit • Hughes 9350 Class 10 BGAN Satellite Modem Kit Your Service Provider will supply you with a Subscriber Identification Module (SIM) and its PIN, and Satellite Terminal configuration instructions – you will need these to access the network. Note: The SIM card will also have four (4) MSISDN numbers associated with it for various ISDN services: 4K Voice 3.
GETTING STARTED INTRODUCTION TO GETTING STARTED This guide is the simplest and quickest way to connect to the BGAN network. If you are a first time user, you will be guided through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to the terminal and registering with the BGAN network. You are then ready to start using voice and broadband services.
USING THE HUGHES 9350 AUTO START CONFIGURATION Since the Hughes 9350 is equipped with a tracking antenna, the default configurations for the Hughes 9350 Land Mobile Terminal are as follows: • The Hughes 9350 is configured to bypass antenna pointing as default and will automatically register with the network: The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal and obtained a GPS fix. • .
• Note These default configurations are accessible through LaunchPad or the web MMI and It is recommended to keep these settings for convenient operation of the Hughes 9350 Land Mobile Terminal. • POWER UP AND CONNECTION TO THE INTERNET After power is applied, the Hughes-9350 Terminal and Hughes Tracking Antenna will begin their start-up sequence. The tracking antenna will begin its search of the BGAN satellite and the antenna motors may be heard during this time.
Refer to the documentation supplied with your computer for details. CONNECTING BY USB To connect the BGAN terminal to the computer using the USB port: 1. Connect a USB cable to your computer’s USB port, and insert the other end of the connector into the 9350 terminal’s USB port. When plugging in the USB cable for the first time, you will see Windows installing a new driver for the device. Note If you install LaunchPad, the USB driver for the terminal will also be installed.
COVERAGE MAP The Hughes 9350 will perform best in areas where the elevation angle is 20 degrees or higher. Lower elevation angles increase the probability of signal outages caused by trees, buildings and hilly terrain and may severely impact the usability on the move.
USING THE HUGHES UT WEB MMI ACCESSING THE UT WEB MMI The Hughes UT now includes its own internal Web MMI. To access the UT Web MMI, open your favorite Web Browser and type in the internal IP address of the UT e.g. http://192.168.128.100.
PROPERTIES PAGE The Properties page shows the current status of the UT. A description of each item on the page follows: In the Top left-hand corner of the screen there are Satellite Signal Strength and Beam ID indications. These items are updated automatically when the status of that item changes. Network Status: This shows the current status of the network and there are two messages that appear in this field: 1. Registration Status: This field indicates whether you are Registered with the Network.
2. PS Attach Status: This field indicates whether you are PS (Packet Switch) attached with the Network. You will still need to setup a PDP context in order to send PS data. 3. CS Attached: This indicates whether you are CS (Circuit Switch) attached with the Network. Once you are CS Attached and Registered with the network, you are able to make CS calls. 4. GPS Position: This field displays the current GPS position status.
SETUP PAGE The Setup page allows the User to configure various parameters of the UT. A description of each item on the page follows: 1. Terminal Local IP Address: This allows the User to change the local IP address of the terminal from the default 192.168.128.100 IP address. Only the last two octets are available to change. Once the local IP address is changed on this page and applied, the IP address ranges for the DHCP server, the PDP Context page and ACA page will also be changed automatically.
longer it will take the Network/UT to update the TE with the correct DNS servers for web browsing after establishing a PDP context. 4. Connected-mode DHCP Lease Time: The Connected-mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network. Most Users will have no need to change this parameter. 5. PIN and PUK: The PIN and PUK fields indicate whether the PIN or PUK needs to be entered to unlock the terminal.
STATISTICS This web page provides an estimate of the amount of Packet Switched data sent and received, along with time spent on a CS call. The data is broken up into two types: Trip: The trip counter is similar to the trip counter on your vehicle. It can be zeroed out at anytime by the user and it will track the statistics until the User resets it. Lifetime: The Lifetime counter is similar to the odometer on your vehicle.
PDP CONTEXTS The PDP Context page allows the User to setup and configure PDP contexts for any TE that is connected to the UT. To activate a PDP Context, go to the bottom of the page. You will see the CID, Local IP Address, APN, Requested QoS, Username and Password fields. 1. CID: The CID of each context is automatic by default. If for some reason the User wants to assign a particular context to a specific CID, use the drop down arrow and select the wanted CID number.
To activate a PDP context, perform the following instructions: Do not modify the CID field unless you need to setup a specific ID for one of your devices. Leaving it blank will allow the software to automatically choose the next CID that is available. Leave the IP address field unchanged unless you need to setup a connection for another TE. The APN is read from the USIM card and is usually not changed unless you have more than one APN provisioned on the USIM card.
Once the context has been setup, whether it is successful or not, the context field will always be populated until you click on the “Clear” box. This allows you to be able to retry/reactive the existing context parameters (See CID #1 below). You can tell if a context is active by looking to see if the Global IP Address and DNS fields are populated. If they are populated, the context is active.
Activating Multiple PDP Contexts To activate multiple PDP contexts for additional TE devices, follow the same procedures above. Each time you activate a context for a particular local IP address, it will show up in the table as shown in the screenshot below.
WLAN Connecting by WLAN If you have not previously used the terminal’s WLAN interface, it has to be enabled from the web MMI, with your computer connected to the terminal using the Ethernet interface. • Wireless LAN interface enabled/disabled: The default is disabled. • Network (SSID) name: The default is “BGAN” but you can change it to whatever you want. • Region: Select the region that best applies to your geographical location.
WEP SECURITY WEP Protection Status: Click on “On” from the drop down list to enable the Wireless Encryption Protocol (WEP) for added security. When the terminal’s WLAN interface is enabled, the WLAN LED is either green (WEP is enabled) or red (WEP is not enabled). When the LED is red, any computer with a WLAN interface can detect the terminal’s WLAN SSID, and connect to it automatically. • Encryption Level: 64 or 128 bit WEP encryption can be enabled.
SSID Broadcast: For added security you can choose not to broadcast your SSID. MAC Filtering: For added security, click on ENABLE from the drop down list and then you can choose up to 10 selected MAC addresses that are allowed to connect to your WLAN. Note: To find out what the MAC address of a any TE is, go to a DoS prompt and type ipconfig /all.
ACA This web page allows you to use Automatic Context Activation (ACA) in two different ways; using static IP addresses in the TE device you can establish an automatic PDP context with any QoS that is offered by the network (upper half of the web page)or using DHCP from the UT, you can establish an automatic background PDP context for any TE that connects to the UT (lower part of the web page).
When you are finished, click on “Apply” and you should see a message saying “Operation Successful” as shown below. ACA settings for TEs using DHCP assigned IP address: This option allows you to set up the UT for dynamic background ACA. This means that any device connected to the UT, will automatically receive a background PDP context. To activate this feature, select the “On” radio button under ACA settings for TEs using DHCP assigned IP address and click on “Apply”.
24 Hughes 9350 BGAN Terminal User Guide
To see if the context has been setup properly, click on PDP Contexts page and this will show you all contexts that have been setup (active or inactive). See screen shot below.
ISDN You can establish ISDN data communication by connecting your ISDN equipment directly to the BGAN Terminal’s ISDN port with the supplied ISDN cable (which is the same as the Ethernet cable). This web page allows you to activate 40V power sourcing on the ISDN interface, and set MSN numbering options. 2. ISDN Power Sourcing: To turn on the ISDN power sourcing click on the “On” radio button. The ISDN device should receive 40V power immediately via the ISDN cable.
7. Trigger for Mobile-Originated call type (Bearer): This box controls the mechanism used by the terminal to select the bearer type for mobile originated calls. By default, “Bearer capability” is set as the trigger in this text box. There is also an option under the drop down arrow to set the trigger to use the MSN rather than the bearer. Most ISDN devices correctly signal the call type (speech, 3.1KHz audio, UDI, RDI) via the bearer capability.
ANTENNA This web page is only used for the 9350 tracking antenna. It allows you to monitor the status of the antenna. Note: This page does not automatically update and must be refreshed to poll for the latest status.
Additional Information on the various antenna parameters (ATB states) are shown below: # 0 1 2 3 4 5 6 7 8 9 10 State name INIT_ST IDLE_ST AZ_SEEK1_ST AZ_SEEK2_ST AZ_SEEK_ELEVATION_ST TR_TUNE_EL_ST TR_TUNE_PLL_ST TRACK_ST BLOCK_ST FREEZE_ST 0x0A) TEST_ST State Description Initial state Wait on a frequency from the TU Determine min/max signal levels in a full sky scan Find azimuth direction Determine min/max signal levels on a single elevation Track and tune elevation state Track and tune PLL state Track s
TROUBLE SHOOTING Problem Possible Cause Possible Solution Terminal will not turn on DC power adapter not connected properly. Check DC power adapter connection points Use LaunchPad or web MMI to enable the Auto “On” Mode. User disabled the Auto “On” Mode.
Problem Possible Cause Possible Solution Terminal will not make outgoing ISDN calls ISDN power sourcing is turned off Enable the ISDN power sourcing from the BGAN LaunchPad or ISDN web MMI page (unless the ISDN device has a separate power source). Terminal is not Registered with the Network and still in antenna pointing mode. “Bypass antenna pointing” may be turned off. Check Setup page in web MMI to make sure “Bypass antenna pointing” is turned ON.
TECHNOLOGY OVERVIEW GPS The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe. OBTAINING A GPS FIX In normal operation, a GPS receiver, such as that built in to the Tracking Antenna, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude – this position fix is referred to as a 3-dimensional or 3-D fix.
ISDN The Satellite Terminal provides an ISDN (Integrated Services Digital Network) interface to connect devices for Circuit Switched voice and data services. It is a Basic Rate (also known as 2B+D) interface and uses the Euro ISDN protocol. Note that the Satellite Terminal can only provide service for one 64Kbps B-channel at a time.
WLAN Wireless Local Area Networking (WLAN) enables two or more computers equipped with wireless adapter cards to share resources. A wireless network comprises of two or more computers each equipped with wireless adapter cards forming a network. When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource. This type of basic configuration is known as an ad hoc network.
TECHNICAL SPECIFICATIONS Terminal Antenna Weight 2.4 Kg 5.5 Kg Dimensions 44mm(H) x 210mm(W) x 260mm(D) Ø47.7 cm x 15.
DECLARATION OF CONFORMITY Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product Hughes 9350 Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other normative documents: ETSI EN 301 444 , ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301 489-20, EN62311, EN 60950-1.
• EU WEEE (WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) DIRECTIVES The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
GLOSSARY APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APN’s if you have arranged with your Service Provider to use more than one SIM Card. BGAN Satellite Terminal: Referenced throughout this document as the Satellite Terminal, “The Terminal,” or UT.
affect the data transmission rates. However in multimedia applications such as voice and video, the header can significantly affect performance. Inmarsat recommends that you switch on header compression for multimedia applications, such as video. IP Address: An Internet Protocol address, or IP address, is a number that uniquely identifies the computer accessible over a TCP/IP-based LAN or the Internet that is sending or receiving information.
UT (User Terminal): The User terminal is the BGAN modem device (e.g. Hughes 9201, Hughes9350, etc.). USIM Card: Your BGAN Service Provider supplies you with a Universal Mobile Telecommunications System Subscriber SIM (USIM) Card. The USIM card is similar to the SIM Card that is commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it extremely difficult to listen in on calls.
