Copyright © 2007 Hughes Network Systems, LLC. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, LLC., has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC.
SAFETY INFORMATION For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area Network (BGAN) Land Mobile Satellite Terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency (RF) hazard.
GENERAL Handle your Satellite Terminal with care. The enclosure is weather resistant per IEC 60529 IP55; however, do not submerge the unit or expose it to severe rain storms. Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the range -25ºC to +60ºC. Avoid placing the Terminal close to cigarettes, open flames or any source of heat. Changes or modifications to the Terminal not expressly approved by Hughes Network Systems could void your authority to operate this equipment.
PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist.
CONTENTS SAFETY INFORMATION _____________________________________________ I Warning Symbols Used in this Manual .................................................... i Warnings for Satellite Terminal ................................................................. i CONTENTS ____________________________________________________ IV INTRODUCTION _________________________________________________ 1 About This Product ...................................................................................
INTRODUCTION ABOUT THIS PRODUCT The Hughes Network Systems (HNS) 9250 Broadband Satellite Terminal and WLAN Access Point is your gateway to global communication. The 9250 allows you to simultaneously send and receive IP packet and circuit-switched data via Ethernet, Integrated Services Digital Network (ISDN), and WLAN interfaces over the Inmarsat BGAN satellite network.
ABOUT THIS USER GUIDE This user guide contains the most up-to-date information available on this product, on the date it was generated. It is focused on the specific information needed to operate the Hughes 9250 Land Mobile User Terminal and to document the differences to the Hughes 9201 BGAN Class 1 Satellite Terminal. Please refer to the Hughes 9201 User Guide for general information on how to access the BGAN network and how to use the LaunchPad Software. 2 Hughes 9250 BGAN Terminal User's Guide 1.
PACKAGE CONTENTS When you unpack the Land Mobile Terminal Kit package, you will find the following: BGAN Land Mobile Tracking Antenna Kit Hughes 9250 Class 2 BGAN Satellite Modem Kit Your Service Provider will supply you with a Subscriber Identification Module (SIM) and its PIN, and Satellite Terminal configuration instructions – you will need these to access the network. Note: The SIM card will also have four (4) MSISDN numbers associated with it for various ISDN services: 4K Voice 3.
GETTING STARTED INTRODUCTION TO GETTING STARTED This guide is the simplest and quickest way to connect to the BGAN network. If you are a first time user, you will be guided through the procedure for powering up your terminal, obtaining a GPS fix, connecting your computer to the terminal and registering with the BGAN network. You are then ready to start using voice and broadband services.
USING THE HUGHES 9250 AUTO START CONFIGURATION Since the Hughes 9250 is equipped with a tracking antenna, the default configurations for the Hughes 9250 Land Mobile Terminal are as follows: The Hughes 9250 is configured for automatic registration with the network: The terminal will automatically attempt to register with the network once the tracking antenna has acquired the satellite signal.
POWER UP AND CONNECTION TO THE INTERNET After power is applied, the Hughes-9250 Terminal and Hughes Tracking Antenna will begin their start-up sequence. The tracking antenna will begin its search of the BGAN satellite and the antenna motors may be heard during this time. Note that the tracking antenna must have line of sight of the BGAN satellite. Once the antenna has locked onto the BGAN satellite, it will continue to make minor adjustments to acquire optimum signal strength.
COVERAGE MAP The Hughes 9250 will perform best in areas where the elevation angle is 20 degrees or higher. Lower elevation angles increase the probability of signal outages caused by trees, buildings and hilly terrain and may severely impact the usability on the move. Hughes 9250 BGAN Terminal User's Guide 1.
TROUBLE SHOOTING Problem Possible Cause Possible Solution Terminal will not turn on DC power adapter not connected properly. Connect the DC power adapter User disabled the Auto “On” Mode. Press the power button for 2 seconds to power up the terminal. Use LaunchPad to enable the Auto “On” Mode. Battery is defective (battery LED is flashing red) Replace battery Battery does not charge Battery temperature is outside charging range Battery will only be charged at temperatures between 0°C and 45°C.
Problem Possible Cause Possible Solution Terminal will not make outgoing ISDN calls The ISDN interface is turned off (Note the interface turns off automatically when the terminal is operating from battery power, if no ISDN device is detected within 5 minutes from power on) Enable the ISDN interface from the BGAN LaunchPad, see Hughes 9201 User Guide Terminal is still in antenna pointing mode Exit antenna pointing Terminal is connected to the BGAN network, but cannot obtain the requested Quality of S
TECHNOLOGY OVERVIEW GPS The Global Positioning System (GPS) uses 24 orbital satellites to determine the position of the Terminal anywhere on the globe. OBTAINING A GPS FIX In normal operation, a GPS receiver, such as that built in to the Tracking Antenna, needs to be able to receive signals from at least four satellites so that it can then calculate a latitude, a longitude and an altitude – this position fix is referred to as a 3-dimensional or 3-D fix.
ISDN The Satellite Terminal provides an ISDN (Integrated Services Digital Network) interface to connect devices for Circuit Switched voice and data services. It is a Basic Rate (also known as 2B+D) interface and uses the Euro ISDN protocol. Note that the Satellite Terminal can only provide service for one 64Kbps B-channel at a time.
WLAN Wireless Local Area Networking (WLAN) enables two or more computers equipped with wireless adapter cards to share resources. A wireless network comprises of two or more computers each equipped with wireless adapter cards forming a network. When the computers are within range of each other each computer has access only to the resources of the other computer but not to any central server or other resource. This type of basic configuration is known as an ad hoc network.
TECHNICAL SPECIFICATIONS Terminal Antenna Weight 2.8 Kg (terminal with battery) 5.5 Kg Dimensions 27.5 cm x 34.5 cm x 5.0 cm Ø47.7 cm x 15.
DECLARATION OF CONFORMITY Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product Hughes 9250 Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other normative documents: ETSI EN 301 444 , ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-17, ETSI EN 301 489-20, EN 60950-1, Council Recommendation 1999/519/EC.
EU WEEE (WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) DIRECTIVES The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by Hughes and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
GLOSSARY APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card.
affect the data transmission rates. However in multimedia applications such as voice and video, the header can significantly affect performance. Inmarsat recommends that you switch on header compression for multimedia applications, such as video. IP Address: An Internet Protocol address, or IP address, is a number that identifies the computer that is sending or receiving information transmitted over the Internet. An IP address is made up of four groups of numbers between 0 and 255, separated by periods.
A SIM or USIM Card is a card commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it extremely difficult to listen in on calls. The USIM Card also stores data that identifies the caller to the Service Provider. Virtual Private Network: A Virtual Private Network (VPN) enables remote offices or users to gain secure access to their organization's network over the public telecommunications network.