Copyright 2005 Hughes Network Systems, LLC. All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC., 11717 Exploration Lane, Germantown, Maryland 20876. Hughes Network Systems, LLC., has made every effort to ensure the correctness and completeness of the material in this document. Hughes Network Systems, LLC.
SAFETY INFORMATION For your safety and protection, read this entire user manual before you attempt to use the Broadband Global Area Network (BGAN) Satellite Terminal. In particular, read this safety section carefully. Keep this safety information where you can refer to it if necessary. WARNING SYMBOLS USED IN THIS MANUAL WARNING Potential radio Frequency (RF) hazard.
PROPERLY GROUND THE ANTENNA Failure to properly ground the optional external antenna may result in severe personal injury or death. Do not attempt to ground the optional external antenna unless you have the skills to do so in accordance with local electrical codes. DO NOT OPERATE DURING ELECTRICAL STORMS Operation of the Satellite Terminal during electrical storms may result in severe personal injury or death.
progress. Observe all restrictions and follow any regulations or rules. Areas with a potentially explosive environment are often, but not always, clearly marked. Do not use the Terminal while at a petrol filling station. Do not use near fuel or chemicals. QUALIFIED SERVICE Do not attempt to disassemble your Satellite Terminal. The unit does not contain consumer-serviceable components. Only qualified service personnel may install or repair equipment.
PACEMAKERS The various brands and models of cardiac pacemakers available exhibit a wide range of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker and who want to use a Satellite Terminal should seek the advice of their cardiologist.
HEARING AIDS Most new models of hearing aids are immune to radio frequency interference from Satellite Terminals that are more than 2 meters away. Many types of older hearing aids may be susceptible to interference, making it very difficult to use them near a Terminal. Should interference be experienced, maintain additional separation between you and the unit.
CONTENTS SAFETY INFORMATION _______________________________________I Warning Symbols Used in this Manual ............................................. i Warnings for Satellite Terminal .......................................................... i CONTENTS _____________________________________________ VI INTRODUCTION ___________________________________________ 1 Coverage............................................................................................
Establishing Computer <-> Satellite Terminal Communications ...................................................................................................... 41 Terminal Features ............................................................................. 43 USIM/SIM Card ........................................................................... 43 Battery......................................................................................... 44 Buttons ..............................................
Default Connections ................................................................ 64 Dedicated Streaming Connections ....................................... 65 ISDN Data ................................................................................... 67 SERVICE FEATURES________________________________________ 68 Automatic Mode ............................................................................. 68 Auto “On” Mode.......................................................................
Printing Log Files......................................................................... 86 Saving Log Files to Disk ............................................................. 87 Deleting or Clearing Log Files.................................................. 88 POWER-ON SELF-TEST _____________________________________ 90 Satellite Terminal Boot Behavior .................................................... 90 Software Initialization......................................................................
INTRODUCTION The Hughes Network System (HNS) 9201 Broadband Satellite Terminal and Wi-Fi Access Point is your gateway to global communication. The 9201 allows you to simultaneously send and receive IP packet and circuit-switched data via Universal Serial Bus (USB), Ethernet, Integrated Services Digital Network (ISDN), and Wi-Fi interfaces over the Inmarsat BGAN satellite network.
In this document, the following names and abbreviations are used to identify the Satellite Terminal, your computer, and the linked Satellite Terminal and computer: Term Definition Terminal Satellite Terminal TE Terminal Equipment (your computer) UT User Terminal Station (Terminal + TE) MMI Man-Machine Interface on the TE COVERAGE The coverage map shows the globally-available satellite coverage. You are able to access multiple satellites around the world.
constellation. The RNC interfaces to the Core Network (CN) for switching and routing calls and data connections to and from the external networks.
CONTENTS When you unpack the Satellite Terminal package, you will find these standard components: BGAN 9201 Broadband Satellite Terminal and Wi-Fi Access Point Rechargeable lithium ion battery pack AC Mains Power Adapter and cable (100 – 240 VAC) USB cable Ethernet cable ISDN cable User Guide (this document) Installation CD These are optional accessories you may choose to include in the package: Extra standard lithium ion battery pack Extended lithium ion battery pack Standard AC Main
Your Service Provider will supply a Subscriber Identification Module (SIM) and Satellite Terminal configuration instructions – you will need these to access the network.
MINIMUM SYSTEM REQUIREMENTS These are the minimum computer system requirements for successful interface with the Satellite Terminal: CD-ROM (for installation CD) Internet Browser: Microsoft Internet Explorer version 5.5 or later; Netscape Communicator version 7.0 or later (Java must be active). PC Support for at least one of these interfaces – USB, Ethernet, ISDN or WiFi. Intel Pentium III CPU, or equivalent. 100 MB of free hard disk space. 128 MB of RAM.
SOFTWARE INSTALLATION SUPPORTED OPERATING SYSTEMS The Satellite Terminal supports the following Laptop/PC operating systems: Microsoft Windows® XP Linux Red Hat 9 - KDE 3.1.10 (Kernel Version 20.4.20-8) Mac 10.x Mac 9.2 (Classic) ; Note You must disconnect any existing LAN connections on your PC before proceeding with installation. This avoids any conflict with the network configuration that you are setting up for the Satellite Terminal.
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QUICK START USER GUIDE BGAN Terminal User's Guide 9
FIRST TIME SETUP PORTABLE SETUP USIM/SIM Your Service Provider will supply you with a Subscriber Identification Module (SIM). The SIM is either a Universal Mobile Telecommunications System (UMTS) Subscriber Identification Module (USIM) or a Global System for Mobile (GSM) SIM. A USIM/SIM is a card commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions, making it close to impossible to listen in on calls.
3. Push the button on the left-hand side of the USIM/SIM card holder. This releases the holder from its slot. 4. Install the USIM/SIM card in the card holder with the gold shield facing up. Snap the card into place in the holder. 5. With the card in place, orient the holder with the card’s gold shield facing down. Place the holder back in its slot in the MT.
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6. Put the battery into its slot (positioned as shown below) in the MT and lock it in place. Then close and lock the battery door. When you start the MMI application on your computer (TE) and connect to the Terminal, the Terminal will query the current USIM/SIM card to see if the Personal Identification Number (PIN) is enabled. If the PIN is enabled, the MMI displays a PIN window and requires you to enter a valid SIM PIN before service is enabled.
The temperature of the battery is within 0 to 45 degrees C. The battery has not been found by software to be defective. The Satellite Terminal contains battery charging circuitry that will automatically charge the battery whenever the Terminal is plugged into DC power. Insert the battery as shown in the previous section. Battery installation should be coordinated with USIM/SIM installation (see USIM/SIM installation instructions previously detailed in this section).
AC/DC Adapter The AC Mains power adapter (HNS P/N 3003727-0002) is for indoor use only. It has an indoor operating temperature range of -10ºC to +55ºC and provides an output voltage of 20 VDC. 1. Remove the power adapter from the Satellite Terminal box. 2. Insert the power adapter output connector to the DC Power Input Jack on the back of the Terminal. Insert the plug end into any AC outlet between 100 and 240 VAC.
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TERMINAL STAND POSITIONING The positioning of the Satellite Terminal stand at an appropriate angle is very important as a prerequisite for getting a fix on the satellite. The Terminal elements used in this process are the knobs, protractor, and compass. 1. Place the Satellite Terminal on a flat table. Locate the knobs on one end of the unit. Loosen the knobs by turning them counterclockwise. 2.
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4. Lift up the Terminal while referring to the protractor on the righthand side. The protractor gives you the angle at which the unit is positioned. Note that an angle of zero to 45 degrees is displayed on the inside portion of the protractor, while a 46 to 90 degree angle is displayed on the outside portion. The desirable angle is between 15 and 30 degrees. 5. After you have positioned the Terminal at the desired angle, tighten the knobs by turning them clockwise.
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6. You can now view the compass to prepare for pointing the antenna. Refer to the Antenna Pointing section for further instructions.
CONNECTING SATELLITE TERMINAL TO TERMINAL EQUIPMENT (TE) INTERFACE CONNECTION PROCEDURES 1. Choose one of the following interface options to connect your TE to the Satellite Terminal: USB Ethernet Integrated Services Digital Network (ISDN) Wi-Fi 2. Proceed by following the appropriate set of instructions detailed below for the interface you have chosen. ; 22 There is no need to check the active interface.
Note accommodate multiple users. USB Connect the USB cable to your computer’s USB serial port, and insert the other end of the connector into the Terminal’s USB port. 3. At the Terminal connection point, slide the cable through the rubber door slot in order to secure and protect the connection. ; When plugging in the USB cable for the first time, you will see Windows installing a new driver for the device.
ETHERNET 1. Connect the Ethernet cable to your computer’s Ethernet port, and insert the other end of the connector into the Terminal’s Ethernet port. 2. At the Terminal connection point, slide the cable through the rubber door slot in order to secure and protect the connection.
ISDN 1. Connect the ISDN cable (use the provided Ethernet cable – it is a dual-use cable for both Ethernet and ISDN) to your computer’s or phone’s ISDN port, and insert the other end of the connector into the Terminal’s ISDN port. 2. At the Terminal connection point, slide the cable through the rubber door slot in order to secure and protect the connection. WI-FI When the Satellite Terminal is turned on, note that the Wi-Fi LED is green when the Wireless LAN is connected and active.
OBTAINING GPS FIX Your Satellite Terminal contains an integrated Global Positioning System (GPS) receiver that is used to provide location information to the BGAN system. GPS location information is required for system access and the reception of a new GPS location is attempted automatically every time the Terminal is powered up. The GPS antenna is located in the main Antenna. For optimum GPS signal reception, make sure the Terminal is placed in a horizontal position pointed towards the satellite.
GETTING THE GPS FIX USING THE LED The following is the progression of the GPS LED display as you try to obtain the GPS fix: Getting a fix: The LED flashing green (½ duty cycle, 1 second period) indicates a 3D GPS fix has not been made since the unit was powered on. The current fix may be acceptable in which case the Satellite Terminal may register but the LED will continue to flash indicating the MT is still trying to get a 3D fix.
ANTENNA POINTING ; Note Do not stand in front of the Antenna The Satellite Terminal emits radio frequency energy when in the transmit mode. To avoid injury, do not place head or other body parts in front of the antenna when system is operational. Establishing a new connection requires the careful orientation of the Satellite Terminal towards the BGAN Satellite. The more precise this alignment, the faster your data will be able to travel over the network.
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2. Note the Pointing LEDs as you adjust the unit to acquire a signal. 3. Below is a summary table outlining the progressive behavior of the LEDs (going right to left) as you try to acquire a satellite signal during Pointing. The optimum signal is 58dB and above.
4. If the Audio buzzer is on, the tones act like those of a Geiger counter: a long time between tones if the signal is weak and a faster rate of tones as the signal is acquired. ; Note The audio buzzer will always default to off when the unit powers on. When the unit is In pointing mode, pressing the Audio button located in the front of the terminal turns the buzzer on. Pressing it again turns the buzzer off. Once pointing is exited, the buzzer will turn off.
CONNECTING TO THE NETWORK Establishing a connection with the network requires the careful orientation of the BGAN Terminal towards the Satellite, a process called pointing. The more precise the pointing, the faster your data can travel over the network. When pointing is complete, you can register the Terminal with the BGAN network. To register with the network: 1. Use the LaunchPad Pointing Wizard to step through the process of pointing your Terminal, and register with the network.
− Support information − listing LaunchPad help and Service Provider contact details. Refer to Using Support for details.
Registration status – displays the connection date and time, location information and other registration information, as shown below: Connected to status, Terminal Status and Signal strength – all shown on the status bar, as shown below: Launch Bar − click on any icon to display the associated tab, where you can perform LaunchPad functions. − Refer to Monitoring Alarm Status for details on the Connected to information.
USING THE TERMINAL TO REGISTER WITH THE NETWORK WARNING: Do not stand in front of the antenna. The BGAN Terminal emits radio frequency energy when in transmit mode. To avoid injury, do not place head or other body parts in front of the antenna when system is operational. You can point the Terminal using the indicator lights on the Terminal, and using the audio buzzer. USING THE INDICATOR LIGHTS To point the antenna using the Terminal indicator lights: 1.
handset can be used by connecting it to the ISDN port, using the supplied ISDN cable. Alternatively, analog handsets can be used with a suitable ISDN Terminal Adaptor. To ensure that calls can also be made to the terminal’s handset, ensure that the ISDN handset, or the ISDN Terminal Adaptor, is programmed with an MSN of 1. The instruction manual supplied with this equipment will describe how to do this.
FIXED/SEMI-FIXED INSTALLATION The satellite terminal can be mounted to a pole or flat surface (such as a wall our roof) using the Fixed Installation Accessory Kit. This kit includes all the installation brackets, mounting hardware, tools and instructions to complete the installation, including mounting the terminal so that it is always correctly pointed at the satellite. The terminal can then be left alone for an extended period of time without having to be re-pointed or set-up.
TERMINAL OVERVIEW SIZE AND WEIGHT The Satellite Terminal is 27.5 cm x 34.5 cm x 5.0 cm. Its weight is 2.5 kg (including the battery). The small size and weight allows you to easily move it from site to site, and it can be connected at a new site in minutes. TERMINAL INTERFACES AVAILABLE INTERFACE OVERVIEW AND DEFAULTS The Satellite Terminal includes four interfaces for connecting to your computer. Ethernet USB ISDN (for voice and data) Wi-Fi (IEEE 802.
You can configure the Wi-Fi interface to be on, off or auto-detect for T minutes. It behaves the same on DC power and battery, since turning off is for security as well as power savings. After time T, the WLAN interface can be reactivated by changing the interface to “On” in the MMI.
The following table summarizes the interface on/off behavior during battery and DC Power operation. Interface DC Power Operation Battery Operation USB On On Ethernet On On ISDN On. On Note: After 5 minutes if no ISDN device detected, turn off. Wi-Fi Configuration Options Off (default) Off Off Once Enabled On On Auto (time T) On. On. Note: After T minutes if no WLAN device detected, turn off. Note: After T minutes if no WLAN device detected, turn off. Default 5 mins.
ESTABLISHING COMPUTER <-> SATELLITE TERMINAL COMMUNICATIONS ETHERNET Ethernet communications are established by connecting your computer Ethernet LAN port directly to the Satellite Terminal LAN port via the supplied Ethernet cable and monitoring the MMI for the connection. USB USB communications are established by connecting your computer USB port directly to the Satellite Terminal LAN port via the supplied USB cable and monitoring the MMI for the connection.
FCC, ETSI, France or Japan). Channel 11 is common to almost all regulatory options and so it is used as the default. Encryption Up to ten Wi-Fi users can utilize the Satellite Terminal simultaneously. However, for added security you can invoke a single user option in the MMI, ensuring that no one else can use Wi-Fi while you are connected. Monitor the MMI for the connection.
TERMINAL FEATURES USIM/SIM CARD The USIM contains an identity that unambiguously identifies a subscriber. The USIM provides storage for subscription and subscriber related information. The User-to-USIM authentication feature restricts access to the USIM until the USIM has authenticated the user. Thus, access to the USIM can be restricted to an authorized user or number of users. Your USIM Personal Identification Number (PIN) is stored securely in the USIM.
BATTERY Hughes Network Systems Part Number 300-3702-0001 The standard battery is a rechargeable lithium ion battery pack. An optional extended lithium ion battery pack (same form factor) is also available for purchase. Battery charging can take place as long as the following conditions are satisfied: The Satellite Terminal is connected to an external power source. The battery is less than fully charged. The temperature of the battery is within 0 to 45 degrees C.
The Power button is used for turning the unit on or off. A “long” press of the button when the unit is off turns it on, and a long press of the button when the unit is on turns it off. The Audio button is used for switching the audio tones on and off. These tones are useful during pointing mode (see description later in the Guide). A “short” press of the button accomplishes this.
Off Terminal is turned off. Green Terminal is powered on. Flashing Red Fault detected. Flashing Green Operating on battery power. Also when Power button is pressed to turn unit off and it is being powered down.
BATTERY LED The Battery LED indicates battery status. The indicators are different when the Terminal is on DC power as opposed to on battery power. Light DC Power -- Status Off No battery. Green Battery fully charged. Flashing Green Battery charging. Flashing Red Battery Fault – not charging Light Battery Power -- Status Off Unit is off. Green Terminal on, in pointing mode. Flashing Green Terminal on, pointing completed.
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POINTING LEDS These six, two-color LEDs have significance for two events: System Power-Up/Boot-Up and Antenna Pointing. Initially, all LEDs are off. On power on, the power LED turns green. As the Satellite Terminal progresses through the boot sequence, pointing LEDs 2 through 6 (right to left progression) turn green. If the boot completes successfully, the LEDs turn off and resume their normal function. These LEDs also indicate the signal quality during antenna pointing.
This LED is not lit during Power-Up or if the Wireless LAN card is turned off. It is green if Wireless LAN is on and Wireless Encryption Protocol (WEP) is enabled (encryption). It is red if Wireless LAN is on and WEP is disabled. If Wireless LAN is enabled and the MT is operating off battery power, the LED flashes at 1/8 duty cycle 1-second period to save power, after the unit exits pointing. GPS LED The GPS unit in the Satellite Terminal will attempt to get a 3D fix each time the unit powers up.
COMPASS Reference the compass during the Antenna Pointing process to get the correct Compass Direction needed for the antenna. During this process, the MMI instructs you in which direction to point the antenna. ; The compass can be affected when close to magnetic fields or metallic objects. Note SOLAR PANEL COMPATIBILITY The terminal is compatible with solar panels. The easiest way to interface to a solar panel is through the HNS supplied DC Power Adapter (HNS P/N 3004065-0001).
TERMINAL ACCESSORIES Terminal accessories include: DC Power Adapter Extended Battery AC Mains Power Adapter (w/30mm Cable) Cables Compatible Devices Fixed Installation Kit Each is described in this section. DC POWER ADAPTER[GLC10] Solar Panel, etc.
EXTENDED BATTERY The Extended lithium ion battery pack (HNS P/N 300-3702-0002) can be purchased through Hughes Network Systems. The Extended battery pack has the same form factor as the standard battery pack, with 33% more capacity. AC MAINS POWER ADAPTER (W/30MM CABLE) AC Mains power adapter (HNS P/N 300-3727-0001) is for indoor use only. It has an indoor operating temperature range of 0ºC to +40ºC and provides an output voltage of 20 VDC.
CABLES The Satellite Terminal package comes with a USB cable and cables that serve both Ethernet and ISDN connections. USB cable (HNS P/N 300-3027-0001) Ethernet/ISDN 10 meter cable (HNS P/N 300-3692-0001) When the Terminal is connected to a PC or laptop it uses a regular Ethernet cable. If the Terminal is connected to a LAN hub, a "switchover" LAN cable is required.
FIXED INSTALLATION KIT The following items are found in the fixed installation kit. Note that you are responsible for mounting the hardware at a fixed site. Fixed Mount Screws (Theft-Proof) Photo of screws here.
MAN-MACHINE INTERFACE (MMI) OVERVIEW The BGAN Man-Machine Interface (MMI) allows you to view and manage Satellite IP Modem operations and status via a user-friendly set of tools installed on your computer. PIN CODE ENTRY When the MMI application is started and connects to the Satellite Modem, the modem queries the current SIM card to see if the SIM PIN is enabled. If the SIM PIN is enabled, the MMI displays a SIM PIN window and requires you to enter a valid SIM PIN before service is enabled.
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MULTIPLE USERS Up to 10 users attached to the LAN Access Point interfaces (Ethernet, USB and Wireless LAN) can access the MMI at the same time. Each user establishes a TCP connection to the Satellite IP modem. In a multi-user scenario, it is advisable to have one user do all MT configuration changes to avoid confusion; other users could use an MMI profile that prevents configuration changes.
CONNECTING TERMINAL TO PC AND OTHER DEVICES The MT provides a Wi-Fi interface to any terminal which operates in the same frequency band. When the MT is operating on main power, the Wi-Fi interface will always be activated. When the MT is operating on battery, the Wi-Fi interface will be turned off after five minutes of inactivity.
BGAN SERVICES VOICE TELEPHONY SERVICES You can make and receive voice calls using the BGAN Satellite IP Terminal. To do this, you have to connect a phone handset. You can use two general types of phone handsets; either an ISDN handset, or a 2-wire analog handset with an ISDN terminal adaptor (see page 12 for details of how to connect these devices). Before you can use your handset for voice services, you have to program its MSN (mobile subscriber number) to 1.
# Deactivation *# Interrogation ## Erasure BGAN Terminal User's Guide 61
Service Code 62 Supplementary Service Key-press 30 CLIP – Called Line Identification Presentation none 31 CLIR – Called Line Identification Restriction none 76 COLP – Connected Line Identification Presentation none 77 COLR – Connected Line Identification Restriction none 21 CFU – Call Forwarding Unconditional *DN*BS 67 CFB – Call Forwarding on Mobile Busy *DN*BS 61 CFNRy – Call Forwarding on Mobile No Reply *DN*BS*T 62 CFNRc – Call Forwarding on Mobile Not Reachable *DN*BS 43 WA
Service Code Supplementary Service Key-press Calls 351 BAICroam – Call Barring, All Incoming Calls when Roaming outside Home Country 96 ECT – Explicit Call Transfer Parameter *PW*BS Description *DN Directory Number *BS Basic Service *T Timeout (5-30 seconds) *PW Password Example: If you want to Call Forward all incoming calls to a number (00018584529550 in this example), you must activate the Call Forwarding, Unconditional supplementary service.
MESSAGING SERVICES SHORT MESSAGE SERVICE (SMS) VIA MMI The BGAN Satellite IP Modem supports Short Message Service (SMS) capabilities. The Short Message Service handles point-to-point messages and comprises two basic services: SM MT (Short Message Mobile Terminated) SM MO (Short Message Mobile Originated). The text messages to be transferred by SM MT or SM MO can contain up to 140 octets. The number of bytes actually transmitted within an SMS message is dependent on the message size.
BGAN Terminal. This connection class is suitable for most data types, other than multimedia. Streaming: A streaming connection is charged by time. You are charged for the amount of time the connection is active. Streaming enables multimedia data, such as video, to be sent in a continuous data stream and converted into sound and pictures. The bandwidth required for a streaming connection is difficult to predict, and depends on factors such as length of connection and number of receivers.
LaunchPad displays an information note if you are about to open a streaming connection, or open two or more connections at the same time. Refer to About PDP Contexts for details on how LaunchPad manages data connections[GLC17].
ISDN DATA Data can be sent and received via the ISDN interface on the BGAN IP Terminal. To make use of this service, you will need to connect a piece of ISDN terminal equipment. Examples of ISDN equipment are ISDN cards in PCs or MACs, ISDN AudioVideo cameras and videoconferencing systems, ISDN group 4 fax machines. To use the ISDN equipment with the BGAN IP Terminal, you first have to program 1 of 3 MSNs (mobile subscriber numbers) into the equipment.
SERVICE FEATURES AUTOMATIC MODE The Satellite IP modem includes four automatic options: auto power on, LED on/off, antenna pointing bypass, and automatic context activation. You can set all of these options with the MMI. AUTO “ON” MODE When the Satellite IP modem is mounted on a pole, the power switch may be inaccessible; this can be a problem if there is a power failure since the unit will turn off and will not turn back on when power is applied.
ANTENNA POINTING BYPASS You can configure a pointing bypass option that causes the unit to skip the pointing phase. The unit then performs spot beam selection, registration and network connection. This option should only be used for fixed installations where pointing is not required on subsequent power ups. With this option active, if the unit is moved or the signal attenuated, the unit will remain in global beam scan until the problem is fixed and the global beam acquired.
If you want to make an emergency call from the ISDN handset (or analog handset plus ISDN terminal adaptor) and you do not know the PIN code, you can point the terminal using the audio tones or LEDs and then enter the connect command #1# from the handset. This causes the modem to exit pointing, but not to register with the network. When you enter a recognized emergency number, the modem then makes an emergency call without having to register with the network.
PERSONALIZATION SERVICES The personalization features store information in your computer and check this information against the SIM/USIM whenever the Satellite IP Modem is powered up or a SIM/USIM is inserted. If a check fails, the modem enters the "limited service state" in which only emergency calls can be attempted. You can enter depersonalization codes to deactivate these checks and progress to normal mode.
LAN ACCESS POINT SETUP PDP CONTEXTS – PRIMARY AND SECONDARY Resource management for BGAN is based on PDP contexts, or connections. This means that in congested networks each user needs his or her own context to ensure a fair allocation of bandwidth from the network. Therefore, the Satellite IP modem creates a PDP context for each TE/user. The multiple contexts can be primary or secondary, but there are benefits to using primary contexts.
If multiple users are connected to a router with DHCP and a NAT (e.g. a Linksys) that is connected to the MT, all the users appear as a single user and share a single PDP context. This gives users flexibility in case charges are by IP address/PDP context. Secondary Context Secondary contexts can be set-up from the MMI, and are associated with a primary context.
More details about secondary PDP contexts, IP addressing and DMZ hosting can be found at www.hns.com and www.inamrsat.
MANAGING CONTACTS[GLC25] The Contacts window enables you to manage your Phone and Text contacts. You can add a new contact, edit or delete an existing contact. In addition, you can exported a contact to a file on your computer, or import a contact from any file on the computer. The Contacts screen shown below displays when you click on the Phone icon or the Text icon on the launch bar. Contacts displayed in this window are stored either in the BGAN SIM or on the BGAN Terminal.
You can also search for a contact by typing in the first few letters of the contact name in the Search text box. The Contacts list scrolls down to the closest matching name as you type. TCP PEP SOFTWARE[GLC27] Transmission Control Protocol (TCP) enables two hosts, usually computers to establish a connection and exchange data. It improves the efficiency of data transfer by dividing the data into packets, then delivering the packets in the same order that they were sent.
1. Click File > Exit. The Shutdown Confirmation dialog box displays: 2. Click Yes to confirm shutdown, or No to cancel. RESETTING THE TERMINAL If you have the required access privileges, you can reset all the configuration settings of the Terminal to the factory default. Note that your current settings are lost during the reset. To reset the terminal to factory default: 1. Select the File > Reset to Factory Default option on LaunchPad main menu.
RESTARTING THE TERMINAL You may want to restart the terminal if an error occurs with the Terminal or ... (ANY OTHER REASONS?) To restart the terminal: 1. Select File > Restart Terminal from the LaunchPad main menu. The Restart BGAN Terminal dialog box displays, as shown below: 2. Click on OK to restart the terminal, or click on Cancel to exit without restarting.
2. Choose up to four locations from the City drop-down lists, and click on OK. The chosen cities and their local time display in the LaunchPad display area, alongside the satellite coverage map.
BGAN USER PROFILE MAKER[GLC31] SECURITY[GLC32] SOFTWARE UPGRADE[GLC33] Inmarsat to do… LOG FILES[GLC34] LaunchPad maintains log files that detail the commands sent to the Terminal, and the responses obtained from the terminal. LaunchPad also records any unsolicited events reported by the terminal. LaunchPad maintains three types of log file: Event log file – reports details of all command and responses exchanged between the LaunchPad and the Terminal.
Print a Log File Save a Log File In addition, for event logs and network logs you can: Turn Logging On and Off TURNING LOGGING ON AND OFF You can turn event logging or network logging on or off from LaunchPad main menu. EVENT LOGGING To turn event logging on or off, do the following from LaunchPad main menu: 1. Select File > Log Files > Event Log. The Log File Management Dialog box displays, as shown below: 2.
3. Click OK to save the change.
NETWORK LOGGING To turn network logging on or off, do the following from LaunchPad main menu: 1. Select File > Log Files > Network Log. The Log File Management Dialog box displays, as shown below: 2. Check the Turn Logging On/Off check box to turn logging on, or uncheck the check box to turn logging off. 3. Click OK to save the change. DISPLAYING EVENT AND NETWORK LOG FILES You can display the event log file, the network log file or the BGAN log file from LaunchPad main menu.
1. Select File > Log Files > Event Log or Network Log. The Log File Management Dialog box displays. 2. Click Display. The Log Display Dialog displays. 3. Check the Turn Logging On/Off check box to turn logging on, or uncheck the check box to turn logging off. 4. Click OK to save the change. BGAN LOGGING When displaying the log file contents of the terminal log file, you have the option to view full log file contents or only specific number of lines.
EVENT LOGGING To email the event log file, do the following from LaunchPad main menu: 1. Select File > Log Files > Event Log. The Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2. Select the file to email from the Select Log File: drop down list. 3. Click on Email to open a new message in your Email application, addressed to your support contact and with the log file attached. You can type in a message, if required.
2. Select the file to email from the Select BGAN Log File: drop down list. 3. Click on Email to open a new message in your Email application, addressed to your support contact and with the log file attached. You can type in a message, if required. PRINTING LOG FILES You can print an event log file, a network log file or a BGAN log file from LaunchPad main menu. EVENT LOGGING To print an event log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > Event Log.
BGAN LOGGING To print a BGAN log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > BGAN Log. The BGAN Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2. Select a log file from the Select BGAN Log File drop-down list. 3. Click on Print to open your operating system's print dialog box, and print the log file.
Insert Graphic from Help file 2. Select a log file from the Select Network Log File drop-down list. 3. Click on Save. The directory folder for your operating system opens. 4. Navigate through to the required directory, and save the log file under the selected name. BGAN LOGGING To print a BGAN log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > BGAN Log. The BGAN Log File Management Dialog box displays, as shown below: GRAPHIC NOT YET AVAILABLE 2.
3. Click on Delete. The log file is deleted from your computer. NETWORK LOGGING To delete a network log file from your computer, do the following from LaunchPad main menu: 1. Select File > Log Files > Network Log. The Network Log File Management Dialog box displays, as shown below: Insert Graphic from Help file 2. Select a log file from the Select Network Log File drop-down list. 3. Click on Delete. The log file is deleted from your computer.
POWER-ON SELF-TEST SATELLITE TERMINAL BOOT BEHAVIOR When the terminal is powered up, it goes through a two-phase boot process. The first phase loads a Minimum Boot ROM (MBR) module, which provides basic functionality, including self-test and basic network connectivity. When the self-test has completed with no failures detected, the MBR then proceeds to the second phase, and loads the application module. This provides full terminal functionality.
BG Blinking green LED BR Blinking red LED 1 2 3 4 5 6 Description of Failure R B B B B B The PIC has failed to start up the ARM proc G BR BR B B B The ARM SDRAM Memory test has failed G BR BG BR B B There is no "bgan.bin" file in the /tffs0/bin di G BR BG BG BR B G G BR BR B B The Ethernet Controller has failed to respon processor. G G BR BG BR B The USB Controller has failed to respond to processor.
SOFTWARE INITIALIZATION DIGITAL SIGNAL PROCESSING (DSP) DOWNLOAD PARAMETER ACCESS SIM ACCESS 92 BGAN Terminal User's Guide
TROUBLESHOOTING [GLC36] Problem Possible Cause Action TECHNOLOGY OVERVIEWS [GLC38] BGAN Terminal User's Guide 93
TECHNICAL SPECIFICATIONS Weight 2.8 kg (terminal with battery) Dimensions 27.5 cm x 34.5 cm x 5.0 cm Battery Life Transmit: 200 Mb (actual performance based on range of factors and actual usage) Receive: 700 Mb Humidity 95% RH at +40˚C Temperature -25˚C to +60˚C operating 36 hours standby time -25˚C to +80˚C storage Water & Dust IP-55 standard Transmitter power 20dBW EIRP maximum Antenna characteristics Nominal gain 15dBi, nominal 3dB beamwidth ±20 degrees.
DECLARATION OF CONFORMITY Hughes Network Systems, LLC, of 9605 Scranton Road, San Diego, CA, 92121, USA, declares under our sole responsibility that the product HNS-9201 Satellite IP Terminal to which this declaration relates, is in conformity with the following standards and/or other normative documents: ETSI EN 301 444 , ETSI EN 300 328, ETSI EN 301 489-1, ETSI EN 301 489-20, ETSI EN 301 489-17, IEC 60950-1 We hereby declare that all essential radio test suites have been carried out and that the above nam
EU WEEE (WASTE ELECTRICAL AND ELECTRONIC EQUIPMENT) DIRECTIVES The European Union (EU) directive on waste electrical and electronic equipment mandates recycling of electrical and electronic equipment throughout the EU by August 13, 2005. Unless otherwise noted, all products, assemblies, and sub-assemblies manufactured by HNS and its sub-contractors will be compliant with this directive and any subsequent revisions or amendments. This product carries the WEEE label below to demonstrate compliance.
GLOSSARY OF TERMS APN: An Access Point Name (APN) provides access to an external network. By default, the SIM Card in your terminal is configured with the APN of your Service Provider. You may want to configure further APNs if you have arranged with your Service Provider to use more than one SIM Card.
This service requires subscription with a Dynamic DNS provider. Static DNS Server: If you are using static IP addressing, Inmarsat recommends that you use a static DNS server. If you select this option, you must enter the IP address of the Primary DNS Server. This is supplied by your Internet Service Provider. Optionally, you can enter the IP address of a Secondary DNS Server, also supplied by your ISP. This is used in the event of failure of the Primary DNS Server.
Inmarsat recommends that you switch on header compression for multimedia applications, such as video. IP Address: An Internet Protocol address, or IP address, is a number that identifies the computer that is sending or receiving information transmitted over the Internet. An IP address is made up of four groups of numbers between 0 and 255, separated by periods. For example, 207.115.79.4 is an IP address. In the BGAN system, IP addresses can be dynamic or static.
because of bandwidth restrictions. In this case the rate defaults to the minimum symmetrical rate. Minimum Symmetrical Rate: From the drop-down list, choose the minimum data rate that you are prepared to accept for your Streaming connection. This can be 32 Kb, 64 Kb, 128 Kb or 256 Kb. This rate must be lower than the Desired Symmetrical Rate. If the connection cannot meet this requirement, an error message displays.
ERROR CODES [GLC40] Number and Description BGAN Terminal User's Guide Cause Solution 101