Hublet M2 User Guide
Versio control Versio Date Owner Note: 1.0 04.Oct.17 Petja Nykänen First version 1.1 13.Nov.17 Jari Veikkolainen New features added 1.2 13.Feb.18 Jari Veikkolainen Dock parameters change process added 1.3 22.Jan.19 Jari Veikkolainen Template updated , Email subscribtion and Battery level features added.
Hublet Manager – User Guide This guide contains advice on Before • What to do before you get your Hublet Taking into use • How to connect the Hublet docking station • How to activate the tablets on your Hublet site Ongoing operations • How to manage content and loans for the Hublet tablets • How to manage access rights to the management tool, Hublet Manager • How to benefit from the reporting features of the Hublet Manager 13/03/2019 3
Hublet Manager – User Guide – List of Contents Page 5: Before your Hublet arrives Page 7: Hublet Manger – Overview Page 8: Taking into use: Connecting Hublet Dock to a Network Page 12: Taking into use: Configuring allowed networks for the tablets Page 16: Managing the content with Hublet Manager: Loans Page 20: Managing the content with Hublet Manager: Users Page 21: Managing the content with Hublet Manager: Organization/Site Page 22: Organization > Site > Settings Page 25: Organization > Site > Networks Pa
Before your Hublet arrives 1/2 1. Hublet Docking station is connected to the internet with cable or with a wireless connection. If you want to use cable, tell this to the Hublet team so that your docking station will arrive with a pre-installed cable. 2. Make sure you have a WIFI network set up for the Hublet tablets and docking station if the connection is wireless. Hublet supports Open, WPA, WPA2 and WEP networks. Different kinds of enterprise networks (WPA-EAP etc.
Before your Hublet arrives 2/2 5. If Docking station is delivered with Barcode reader, provide used Barcode standard and sample of Barcode card or sticker for Docking station verification purpose (scanned Barcode via email). 6. Think of a location for your Hublet station. Make sure it is visible and your visitors find it well. If Hublet is a new service, you might also want to think of how you instruct your users. Hublet is happy to help you with this. 7.
Hublet Manager - overview Hublet Manager is used to control and manage your devices and their content. Before installation, you will get a username and password to access your site. Hublet Manager is found at https://manager.hublet.fi . You will be given a username (=your mail address) and password by Hublet. Hublet login page There are three main tabs: Loans, Users and Organization/Site. • Loans is the landing page when you login the system.
Taking into use: Connecting Hublet Dock to a network 1/4 1. First, you’ll need the dock’s Master PIN code in order to enter Maintenance mode and configure the network settings for the dock. 2. Log in to the Hublet Manager and go to Site > Docks. 3. Click on the row of the dock you are working with.
Taking into use: Connecting Hublet Dock to a network 2/4 3. The dock’s information will pop up and you will find the Master PIN code. 4. Plug the Hublet Dock in to the electricity network and wait for it to boot up. On the touch screen press Hublet PIN. 5. Enter the 10-digit Master PIN and press OK.
Taking into use: Connecting Hublet Dock to a network 3/4 6. You are now on the Smartdock Maintenance screen. Press Network Settings and then Modify. 7. First select the Network Mode. To connect the dock to a WiFi network, choose Wireless and press forward. 8. *If you are using an ethernet cable, connect it to the back of the dock, choose Wired > Dynamic. Then skip to step 12. 9. Next, select the IP Address Mode Dynamic, move forward. 10. Select the Security Method the network is using.
Taking into use: Connecting Hublet Dock to a network 4/4 9. Next, insert the WIFI network’s SSID and press forward. 10. Then insert the password for your WIFI network. 11. In the last step, Hublet’s Cloud IP Address is already inserted, press forward. You’ll be directed back to the Network Settings screen where you can now see your settings. Press OK , the dock will reboot and connect to your network. > Dock: SSID > Dock: Password > Dock: Cloud IP Dock: Modified network settings 12.
Taking into use: Configuring allowed networks for the tablets 1/4 1. Log in the Hublet Manager and go to Site > Networks > Add Site > Networks 2. Next insert the network information: SSID (name of the network), Visibility (Broadcast/Hidden) and Security mode (Open, WPA, WPA2, WEP). If using WPA, WPA2, WEP networks, insert the password also. 3. Click Save and the network will appear on the list of allowed networks. 4.
Taking into use: Configuring allowed networks for the tablets 2/4 Configuring network settings to the tablets for the first time 1. When taking the tablets into use for the first time, take the tablets out of the box and turn them on by pressing the power button on the right side of the tablet. Hublet admin app will open. 2. Click Setup > Continue and the tablet will ask you to scan the QR code that you created in the Hublet Manager with your laptop (see instructions below) 3.
Taking into use: Configuring allowed networks for the tablets 3/4 4. Click the small QR icon on the right. A bigger QR code will appear. Scan it with the tablet. > Site > Networks > QR Site > Networks > QR popup 5. The tablet will connect to the network and activate itself to be used on your site. You can now put the tablet into docking station – it will download all apps, urls and files that have been defined for use in any of your profiles. 6.
Taking into use: Configuring allowed networks for the tablets 4/4 You can enter the scanning mode at any time in the Hublet admin app by pressing the power button > Hublet > Settings This might be needed if there is a network change and the tablets go offline in between.
Managing the content with Hublet Manager: Loans When logging in the Hublet manager, you will land on the Loans tab. This tab is used to create manual PIN codes to be linked with certain user profiles for a single usage or for a longer period of time. Here you can also see the current loan sessions and check who has a missing tablet if it hasn’t been returned. There are three basic ways of loaning tablets with the Hublet: 1. PIN code 2. Unlock button 3.
PIN codes 1/2 1. PIN codes are created manually on the Loans tab 2. Just insert the name of the user, email and additional reference are optional. 3. Then choose the loan period. This defines how long the PIN code will be valid and you can choose between 1 hour and 6 months. Then choose the user profile you want to link to the PIN code. 4. Next choose the device configuration (device profile) you want to link to your PIN code. You can find all the profiles on your site in the dropdown menu. 5.
PIN codes 2/2 6. The sub tab loan permissions shows who has created PIN codes and their validity. Loan sessions lets you see which tablets are actually on loan at any given time. Hublet Manager > Loans > Loan permission created shows on the sub tab Loan Permissions The tablet has not been taken into loan yet even though the permission exists. When the tablet is taken to loan with the PIN code above, the loan and its validity will show here.
Unlock button 1. The unlock button releases a tablet without authenticating the user. 2. This function is useful when you just want to provide easy tablet loans in a controlled environment (eg. kindergarten, classroom etc.) 3. The profile linked to the button is the one you configure as the default profile under Site. 4. Multiple buttons can be created on the dock touch screen to provide different user profiles with a touch of a button (eg. Adults, Kids or English, Maths, Science) 5.
Managing the content with Hublet Manager: Users The users tab lets you control the users who have access to the Hublet Manager. As the Hublet Organization admin you can create admin accounts for others in your organization. There are three levels of users: 1. Organization admin: sees and can manage all sites under the organization. Can create new users to the Hublet Manager 2. Site admin: can see and manage all the Hublets on a certain site. Can create new users to the Hublet manager 3.
Managing the content with Hublet Manager: Organization/Site All the content and device configurations are managed under Organization / Site. If you are an organization admin, you will see the tab Organization and can choose the Site you wish to edit. If you are a Site admin, you will only see the Site you have the permission to edit and configure. There are a number of sub tabs that allow you to control different aspects of your Hublet system.
Organization > Site > Settings 1/2 > Loan time for self-service loans (library card/release button > Maximum possible loan time for manual loans > Maximum number of devices with Multi PIN > Minimum battery level for Tablets to get into loan.
> GO to settings tab and click pencil icon under Email Subscription settings > Select a user to subscribe to the email notification and then save a modal 13/03/2019 23
Loan Settings Organization > Site > Settings 2/2 Default loan duration: Defines the default loan duration if you are using self service loans with a library card or a release button. If the default loan duration is 2h, the library user is allowed to use the tablet for 2 hours before it shuts down and wipes itself. Allowed loan duration: Defines the maximum loan duration for manually created loans. You can allow a PIN code to be valid for a maximum duration of 6 months.
Organization > Site > Networks The Networks tab let’s you define the allowed networks for your tablets. Hublet supports Open, WPA, WPA2 and WEP networks. The network can be Hidden or visible. Here’s how you add networks to the Hublet Manager: 1. Log in the Hublet Manager and go to Site > Networks 2. Click Add and insert the network information: SSID (name of the network), Visibility (Broadcast/Hidden) and Security mode (Open, WPA, WPA2, WEP). If using WPA, WPA2, WEP networks, insert the password also. 3.
Organization > Site > Applications The Applications tab defines the apps that are installed to all your tablets. This is the first step to installing any applications to your system. The allowed apps are the pool of apps from which you choose the ones visible in each device configuration/user profile. Installing an application in Hublet Manager 1. Log in the Hublet Manager and go the Site for which you want to install the app. 2. Click Applications > Add, and choose the desired app from the list.
Organization > Site > Files The Files tab lets you upload files to your tablets. These files are the pool of files from which you choose the ones visible in each device configuration/user profile. Uploading a file in Hublet Manager 1. Log in the Hublet Manager and go the Site for which you want to upload the file. 2. Click Files > Upload files, and choose the desired app from your computer and click Start upload. 3.
Organization > Site > Device configurations The Device configurations tab lets you create different user profiles to be used on different loan times. All the configurations you create will show in the dropdown menu Device profile on the Loans tab. Each device configuration can have different default settings and different visible content. 1. You can add new device profiles by clicking Add. 2.
Organization > Site > Device configurations > User profile Overview 1/6 After clicking the name of the profile you wish to modify or the pencil icon on its row, you will see the following view. There are six tabs that control everything in this specific user profile. Below you have an overview of these tabs: Info Choose the name and add information about your profile. Only visible to the admins.
Organization > Site > Device configurations > User profile > Overview 2/6 Settings Display: Brightness defines the default brightness for the screen. Orientation lets you lock the device to portrait or landscape mode or freely rotate according to the position. Startup tutorial is a short introduction popup to Hublet tablet and generic Android buttons. You can choose to show it in the beginning of each loan or not. Audio: Lets you choose the default input and output volume for the profile.
Organization > Site > Device configurations > User profile > Overview 3/6 Wallpaper Lets you upload background images from your computer and set them to your tablets. The checked image (green row) is the current background image. You can also see the images uploaded to the site by other admins. The background image can be different for each profile and the recommended size is 1920x1200px.
Organization > Site > Device configurations > User profile > Overview 4/6 Desktop Defines how your tablet desktop will look like and what Apps, Weblinks and Files are available for your users with the device configuration in question. You can add, move and delete items with the Add-button and dragging and dropping them on the desktop. Whole desktop can be deleted by pressing “Clear items” button.
Organization > Site > Device configurations > User profile > Overview 5/6 Apps This tab shows the list of apps that you selected to be installed on the tablets before in the Applications tab. Here you choose which ones are actually visible to your users. You have to enable each app you placed on the desktop and choose if you want them shown in the app drawer as well (check mark icon and eye icon).
Organization > Site > Device configurations > User profile > Overview 6/6 Files Shows you which files are available on your site, lets you add files and manage them.
Creating and modifying user profiles (device configurations) User profiles are known as device configurations in the Hublet Manager. You can create different profiles to offer different desktops on the same physical tablets at different times. 1. Log in the Hublet Manager and go to your Site 2. Click Device configurations. You will see a list of existing user profiles on your site.
4. To install apps on your tablet desktop, go to Device Configurations and choose the user profile you just created, or the one you wish to modify. 5. Click Desktop to modify the tablet view.
6. Click Add items > Apps to see the list of available apps and click the plus (+) sign to add the app icon on the desktop. The count will switch to 1. The apps shown in this menu are the ones you selected to be installed to your tablets in the Applications tab.
7. Drag and drop the icon on the desired place on the desktop. You can also remove icons by dragging them to the removal area on the top of the editor. You have 4 desktops on which you can place items.
8. Next go to Apps and find the added app on the list. On the right column under Actions, enable ( x / check icon) the app for the profile and show (eye icon) to make the app visible in the app drawer. Make sure all the desired apps are enabled. Weblinks don’t need enabling. 9. The app will now install on the tablets and be shown upon the next loan.
Saving an application status in Hublet Manager 1/4 Saving an application status is useful when you wish to save login information for services requiring a license. 1. Install the application you wish to use on your tablets in the Hublet Manager. 2. Take a tablet loan and go the application you want to open in a certain status. We use Chrome as example. 3. Open the app, skip the introduction, login or use it until it is in the state you want it to open for your customers. We will go to google.
Saving an application status in Hublet Manager 2/4 5. Open Hublet Manager and go to Site > Applications and find the app for which you want to save the status. 6. Click on the QR code icon next to the application and a larger QR code will open.
Saving an application status in Hublet Manager 3/4 7. Take your tablet and click Settings in the Hublet administration app and the tablet will ask you to scan a QR code. 8. Scan the the QR code and the tablet will automatically upload the application backup information to the Hublet Manager.
Saving an application status in Hublet Manager 4/4 9. In Hublet Manager go to Device configurations > choose the desired profile > Apps. 10. Click on the settings icon on the right and a popup window will open. In the dropdown menu choose the backup file you just created. Backup files are identified with time stamps. 11. Save the settings and you are done. On the next loan, the application will open in the state that you left it in.
Organization > Site > Docks 1/4 The Docks tab shows you technical information about your Hublet docks. By clicking the row you will be able to see how long the dock has been online, it’s serial number and the Master PIN code which is needed to make changes on the network settings or updating the dock software. If an update is necessary, you will be contacted by Hublet.
Organization > Site > Docks 2/4 On the right you can see different icons: 1. The settings icon lets you change the color and the languages of the dock, and rename it. 2. The lock icon lets you lock and unlock the station to restrict the usage. 3. The bars show you the loan history from the last 48h. 4. The wrench icon shows you the authentication methods used in the particular dock and their details. 2. View: Site > Lock icon 3. View: Site > Bars icon 4. View: Site > Wrench icon 1.
Organization > Site > Docks 3/4 Updating the dock software 1. Find the 10-digit Master PIN code and insert it on the dock touch screen. Use the Hublet PIN field. If you only have library card authentication available, insert it to both card number and pin code fields. The maintenance menu will open. 2. Choose Software version > Check updates, and the dock will show a list of available software versions. 3. Choose the one on top of the list by touching it and click Activate selected. A popup will appear.
Organization > Site > Docks 4/4 Change pluging and SIP parameters 1. 1. Click the wrench icon and open authentication methods used in the particular dock and their details. 2. Hublet Dock- Authentication method > Details > eye icon 13/03/2019 3. View: Site > docks > wrench icon > eye icon > Method settings / User Inputs / Pluging Parameters 4. Parameters and settings can be changed by pressing Edit button or PEN icon. Saving changes by pressing SAVE button.
Organization > Site > Devices The Devices tab shows you the technical details of your tablets. You can see the serial numbers, MAC addresses, availability for loan and battery status of the tablets. On the right you can see different icons: 1. The info icon gives you more technical details from the tablets 2. The QR icon opens a QR code that can be used to identify the tablet and enter Android settings on the tablet. Usually this is needed only for troubleshooting. 3.
Organization > Site > Reporting Reporting lets you see statistics about your Hublet system and how much the tablets are used. You can choose the time period you want the statistics from and by clicking Report, the numbers will be shown. You can then sort the statistics by date, by week, by month, by year or by site. If you change the time period, always click report to update the stats.
Demo mode (Offline Demo) > Maintenance Mode • Open MAINTENANCE MENU with Master-PIN (10 digit) to Hublet PIN view • Select 'Demo Mode' and read instructions. Then activate Demo mode by pressing “Activate” button. • "DEMO MODE" will be visible in Top left corner • You can use two opening mode ”Demo PIN” or ”Demo Library Card” • If use PIN code "9999" or "99999", you will return MAINTENANCE MENU • If use ODD number (1, 3, 5, 7, 9), only one Tablet will be opened.
