USER’S GUIDE 5" Smart HD Baby Monitor with Touch Screen Viewer Nursery Pal Premium, Nursery Pal Premium Twin The features described in this user’s guide are subject to modifications without prior notice.
Welcome... to your new Hubble Smart Video Baby Monitor! Thank you for purchasing the Smart Video Baby Monitor. Now you can see and hear your baby sleeping in another room or you can monitor your older children in their play room. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please retain your original dated sales receipt for your records.
Overview of the Parent Unit 3 11 4 12 5 2 6 1 9 10 7 8 1. 2. 3. 4. 5. 6. Microphone Touch screen display Power button Press and Hold to turn the Parent Unit ON/OFF. Once press to turn the Power Saving Mode ON/OFF. Volume Up/Down botton Press to decrease / increase Volume level. Sound Level LEDs (Green, Green, Amber, Red) Reset pin hole (recessed - use small pin) 7. 8. Power Socket Power LED RED when Power OFF charging. GREEN when Power ON with battery only. ORANGE when Power ON charging. 9.
Overview of Your Baby Unit 1 6 2 7 8 9 3 10 4 11 5 12 13 1. 2. 3. 4. 5. 6. Light Sensor Camera Lens Infrared LEDs Power LED On when linked to Parent Unit Flashes when searching for Parent Unit Microphone Privacy Protector 7. 8. 9. 10. 11. 12. 13.
1. Safety Instructions................................................................................ 7 2. Getting Started.................................................................................... 10 2.1 Connecting the Power Supply of the Baby Unit...............................10 2.2 Connecting the Power Supply of the Parent Unit............................11 2.3 Registration (Pairing).........................................................................12 3. Using the Baby Monitor..........
4. Wi-Fi® Internet Viewing...................................................................... 18 4.1 4.2 4.3 4.4 Minimum System Requirements.......................................................18 Getting started - Connecting Devices..............................................18 Setup.................................................................................................19 User Account and Camera Setup on Android™ Devices or iPhone®/ iPad®.....................................................
English 1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED on cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adaptors. Only use the AC Adaptors provided.
Baby Unit SET UP & USE: • • • Choose a location for the Baby Unit that will provide the best view of your baby in their crib. Place the Baby Unit on a flat surface, such as a dresser, desk, or shelf or mount the Unit securely using the Flexible Grip (Not Included) or Tripod mount screw hole on the underside of the stand. NEVER place the Baby Unit or cords in the crib or within reach of the baby (the unit and cords should be more than 3 feet away).
• • Do not place the Baby Monitor near a heat source. Only use the chargers and power adaptors provided. Do not use other chargers or power adaptors as this may damage the device and battery packs. Do not touch the plug contacts with sharp or metal objects. The Unit should be set up and used so that parts of the user's body other than the hands are maintained at a distance of approximately 8 inches (20 cm) or more.
2. Getting Started 2.1 Connecting the Power Supply of the Baby Unit • Connect the USB type-C plug of the power adaptor to the Baby Unit and the other end to a suitable electrical outlet. • Only use the included adaptor (5V DC / 1500mA). Privacy Protector This is to disable the live camera video feed by blocking the camera lens. • Press the knob to release the lock. • You can move the protector to its open and close positions after the lock is released.
Connecting the Power Supply of the Parent Unit. • Connect the USB Type-C plug of the power adaptor to the parent unit and the other end to the electrical outlet. Only use the included adaptor (5V DC / 1500mA). • A rechargeable battery (Lithium-ion battery 2100mAh) inside the Parent Unit allows portability to the parent unit. The battery provides up to 4 hours operation of the Parent Unit. We recommend charging for at least 4 hours before first use, and when the Parent Unit indicates the battery is low.
2.3 Registration (Pairing) The Baby Monitor is pre-registered to your Parent Unit. You do not need to register it again unless the Baby Unit loses its link with the Parent Unit. To re-register your Baby Unit, or register a new Baby Unit, follow the procedure below: 1. Tap the in the menu bar. 2. Tap , Camera / / / will appear. 3. Tap / / / to select the desired Camera number, the parent unit will begin searching for a camera to pair to.
3.1 English 3. Using the Baby Monitor Touch screen operation 25 °C Swipe up on the bottom of the screen to view the menu bar. Swipe down on the bottom of the screen to hide the menu bar. Swipe left/right on the menu bar to see all the options. 25 °C Swipe left/right to pan the camera view. Swipe up/down to tilt the camera view. Note: Pan & Tilt is only operational when in viewing mode, when menu is active you cannot pan & tilt.
3.2 1. 2. Brightness Tap the in the menu bar to adjust brightness. Tap the or to select the desired brightness from level 1 ~ 8. (The default brightness is level 4.) 3.3 1. 2. Zoom Tap the Tap the 3.4 in the menu bar to zoom. or button to select 1X to 4X zoom. Audio Media You can playback audio content - Lullabies, Soothing Sounds and Audio Book on the Baby Unit. You have 10 preloaded lullabies/soothing sounds and 8 audio books in the Baby Unit. 3.4.
1. 2. 3.5 Volume Level of Audio Playback Tap the in the menu bar. Tap the or to select the desired Volume Level from level 1 ~ 4. (The default volume is level 3.) Flashlight Tap the in the menu bar to turn the flashlight on, the will appear on the notification bar. Tap the in the menu to turn the flashlight off. 3.6 1. 2. 3. 4. 3.7 Alarm Tap the in the menu bar. Tap on to turn the alarm on then tap the + or - to select the timer time.
3.8 Camera Control 3.8.1 Add (pair) a camera 1. 2. 3. 4. Tap the in the menu bar. Tap , / / / will appear. Tap / / / to select the desired Camera location. Note: If a camera is currently paired with the Parent Unit, its camera location (in dark grey colour) cannot be selected for a new registration. Press and hold the PAIR button on the underside of the Baby Unit until the Parent Unit finds the camera, beeps and PAIR OK appears on the screen. The video from the camera will then appear.
1. 2. Temperature Swipe to the left, tap the in the menu bar, the temperatue format °C or °F will appear. Tap °C or °F to select temperature format. English 3.9 3.10 Power Saving mode 1. 2. Tap the in the menu bar, the screen off timer options are 5 mins, 15 mins or 30 mins. Select video off after 5 mins, 15 mins or 30 mins (screen timer active when in battery mode only). Note: The audio is still on, you can press the power key or touch the screen to resume video feed. 3.
4. Wi-Fi® Internet Viewing 4.1 Minimum System Requirements Android™ System • Version 8.0 or above iPhone®/iPad® iOS • Version 12.0 or above High Speed (Wi-Fi®) Internet • At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.net) 4.
Setup Connect the Wi-Fi® Camera to the Power Adaptor, then plug into mains power. The Camera must be within range of the Wi-Fi® router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication: Pair / Setup state: LED is Green and Red Flashing alternately. Unconnected state: LED is Red and Flashing. Connected state: LED is Green and always on. Video streaming: LED is Green and always on.
4.4.3 • • • Sign up with Hubble on your smart device Ensure that your smart device is connected to your Wi-Fi® router. Run HubbleClub by Hubble Connected App, tap Create Account with Hubble (fig.1), read through the Privacy Policy, Terms and Conditions, by signing up you agree to our terms of service, tap Done (fig.2). fig.1 fig.2 Follow the steps to enter your account information and sign up with Hubble (fig.3-6). fig.3 fig.4 fig.5 fig.
• • • • Add the Camera to your account Log in your Hubble Account by entering “User Name” and “Password” (fig.7). Tap Add Your Device on the screen of your device to add new Camera (fig.8) fig.7 fig.8 To select your device for setting up by tapping Baby Moniotor (fig.9). Tap Nursery Pal Premium to add the new camera (fig.10) . fig.9 Wi-Fi® Internet Viewing fig.10 21 English 4.4.
• • • The following setup instructions will appear on the screen, select your Wi-Fi network and enter “Password” (fig.11). Power on your camera and wait for the LED to flash Red on the camera. Press and hold the PAIR button on the bottom of Camera, you will hear a voice prompt “Ready for Pairing” then tap Next (fig.12, fig.13) fig.11 fig.12 fig.
• • Tap Continue, it will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status (fig.16). The Camera has been successfully connected, name your Camera (fig.17). Tap Finish to complete the camera setup with Hubble. fig.16 fig.17 Note: If connection fails, please tap Retry and repeat the steps starting from 4.4.4. • Add your baby’s profile to track your baby growth by tapping Create New Profile (fig.18).
5. Disposal of the Device (environment) At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point.
English 7. Help Attempting to repair the baby monitor will void the warranty. Display No display • Try recharging the battery pack. • Reset the Units. Unplug both the Units' electrical power, then plug them back in. • Is the Unit switched on? • Press and hold the ON/OFF button 0 on the Parent Unit for 3 seconds to switch it ON. • Is the correct camera selected? Change the camera number, if necessary. • Is the video display turned on? Press the VIDEO ON/OFF button V to turn it ON.
• Make sure that the Baby and Parent Units are not near other electrical equipment, such as a television, computer or cordless/mobile telephone. Move the Baby Unit or Parent Unit 5 feet away from other electrical equipment. • Use of other 2.4 GHz products, such as wireless networks (Wi-Fi® routers), Bluetooth™ systems, or microwave ovens, may cause interference with this product.
Category Problem Description / Error Solution App Cannot find my product model at “Add Camera” There are more than one Hubble App. Check if you download correct App “HubbleClub By Hubble Connected” Account I am unable to login even after registration. Please check your user name and password. Account I receive an error message saying: “Email ID is not registered”. Please ensure that you have registered with us. Tap Create Account to create an account.
Connectivity I get a message: We 1. Issues are having problems accessing your camera. This could be due to lack of internet 2. connection. Please wait and try again later. 3. Please try again in a few minutes.This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. Please restart your WIFI Router. Viewing Camera When I am in “remote mode”, the video stops after 5 minutes.
What is the significance of the camera LED? Pair / Setup state: LED is Flashing Green. Unconnected state: LED is Flashing Red. Connected state: LED is Solid Green. Green: The camera is live streaming. LED Off - Power off / User turn off by Camera App setting. Connectivity I am not able to issues access my Camera. Please check if the Camera is within Wi-Fi® range. Please try to move the Camera closer to the router for better Wi-Fi® connectivity and try again.
Camera When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do? Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. General Which platforms are supported for accessing my Camera? Minimum requirement: Android™ 8.0 iPhone®/iPad® iOS version 12.0 General I do not hear any sound when I am accessing a remote Camera. You can tap on the speaker icon in the video stream screen to hear audio.
How do I download Android™: the App for Android™ – Open the Google Play Store and iOS devices? on your Android™ device.
8. General Information If your product is not working properly, read this User Guide. Contact Customer Service: Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration: https://hubbleconnected.
English • Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Hubble connected or their authorized representatives; • Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and, • Periodic maintenance, repair and replacement of parts due to normal wear and tear.
THE PRODUCTS OR ACCESSORIES. ALL DISCLAIMERS, LIMITATIONS OF LIABILITY AND MODIFICAITONS OF WARRANTIES STILL APPLY EVEN IF THE LIMITED REMEDY OF REPAIR AND REPLACEMENT FAILS OF ITS ESSENTIAL PURPOSE. Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so the above limitations or exclusions may not apply to you. This Limited Warranty gives you specific legal rights, and you may have other rights that vary from one jurisdiction to another.
FCC and IC regulations (FCC Part 15) Note: This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
9. Technical Specifications BABY UNIT Frequency FHSS: 2402 MHz to 2477MHz Wi-Fi: 2412MHz to 2462MHz Image sensor Color CMOS 1M Pixels Operating Temperature 41oF - 104oF Power Adaptor: Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.
Frequency FHSS: 2402 MHz to 2477MHz Display 5” diagonal IPS LCD (touch screen) Operating Temperature 41oF - 104oF Power Adaptor: Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1500mA English PARENT UNIT WARNING Use only with provided power supply. Battery (built-in) TMB i9300 3.8V, 2100mAh Lithium-Ion Polymer, rechargeable battery pack WARNING Do not attempt to replace the battery, but contact customer Service if it needs replacing.
Manufactured, distributed and sold by Hubble Baby (HK) Limited. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All rights reserved. US_EN Version 9.
