USER’S GUIDE 5" Smart HD Baby Monitor with Night Light Nursery Pal Cloud, Nursery Pal Cloud Twin The features described in this user’s guide are subject to modifications without prior notice.
Welcome... to your new Hubble Smart Video Baby Monitor! Thank you for purchasing the Smart Video Baby Monitor. Now you can see and hear your baby sleeping in another room or you can monitor your older children in their play room. Our Connected Baby Monitor let you see your baby from the hand-held viewer, or from your smartphone. Watch over and communicate with your baby from anywhere in the world. Please keep your original dated sales receipt for your records.
Overview of the Parent Unit 1 2 3 4 5 6 13 7 8 9 14 10 15 16 11 17 12 1. 2. 3. 4. 5. 6. 7. 8. Display (LCD screen) Parent Unit ON/OFF and Charging LED Red when the parent unit is Charging. Audio Level LEDs (Green, Amber, Red, Red) Volume Down Press to decrease Volume level. Volume Up Press to increase Volume level. VIDEO ON/OFF button Press to turn the LCD screen ON/ OFF (Note: audio is maintained.) Microphone MENU button Press to open / close the Menu options. 9. 10. 11. 12. 13. 14. 15.
Parent Unit menu icons Signal Level (4 Levels) Night Vision Mode (Video also changes to Black/White). Talk Mode On. Indicates the screen off timer is set. Volume Level Control (8 Levels). No Baby Unit detected. Battery Level Indication (4 Levels). Zoom Level Control (1X, 1.2X, 1.5X, 2X). Night Light LCD Brightness Level Control (8 Levels). Audio Playlist (10 lullabies, 8 audiobooks, Audio Recording and Volume Control).
Overview of Your Baby Unit 1 8 9 2 3 6 7 4 10 11 5 1. 2. 3. 4. 5. Light Sensor Camera Lens Infrared LEDs (x 8, for night vision) High Sense Microphone Magnetic mount 6. 7. 8. 9. 10. 11.
Table of contents 1. Safety Instructions................................................................................ 8 2. Getting Started.................................................................................... 10 2.1 2.2 2.3 2.4 2.5 Connecting the Power Supply of the Baby Unit...............................10 Fixing magnetic mount on the wall..................................................10 Connecting the Power Supply of the Parent Unit............................
5. Wi-Fi® Internet Viewing...................................................................... 19 5.1 5.2 5.3 5.4 Minimum System Requirements.......................................................19 Getting started - Connecting Devices..............................................19 Setup.................................................................................................20 User Account and Camera Setup on Android™ Devices or iPhone®/ iPad®.....................................................
1. Safety Instructions WARNING: Strangulation Hazard: Children have STRANGLED on cords. Keep this cord out of the reach of children (more than 3ft (1m) away). Never use extension cords with AC Adaptors. Only use the AC Adaptors provided.
• • • English Wi-Fi® CAMERA UNIT SET UP & USE: Choose a location for the Baby Unit that will provide the best view of your baby in his/her crib. Place the Baby Unit on a flat surface, such as a dresser, bureau or shelf, or mount the Baby Unit on a wall securely using the keyhole slots in the underside of the stand. NEVER place the Baby Unit or cords within the crib.
CAUTION • The Parent Unit includes a built-in, lithium-ion rechargeable battery pack (3.8V, 2100mAh), which is not user-accessible. If you think the batteries needs replacing, please contact the helpline. Do not try to replace the battery yourself. Risk of explosion if battery is replaced by an unapproved battery type. • The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
2.1 English 2. Getting Started Connecting the Power Supply of the Baby Unit • Insert the DC plug of the power adaptor into the DC socket on the back of the Baby Unit. • Connect the other end of the power adaptor to mains power. • The baby unit turns on and the power indicator lights in Green colour. Note Only use the supplied power adaptor (DC5V/1000mA). 2.2 Fixing magnetic mount on the wall • Mark the position of the screw holes on the wall.
NOTE • An internal rechargeable battery (Lithium ion battery 2100mAh) allows portability to the parent unit. The battery provides up to 4 hours operation of the Parent Unit. We recommend charging the parent unit battery for at least 4 hours before first use, and when the Parent Unit indicates the battery is low. • When the battery is low, the battery icon turns RED, and the Parent Unit will beep every 15 seconds. The battery needs to be recharged; it will take 4 hours to charge fully. 2.
3.1 Setting Up Place the Baby Unit in a convenient location (e.g. on a table) and point the camera lens towards the area you want to monitor. Adjust the angle of the Baby Unit's camera until you are satisfied with the image shown on the Parent Unit. Note: Do not place the Baby Unit within the baby’s reach! If there is inter-ference with the picture or sound, try moving the units to different locations, and ensure they are not close to other electrical equipment. 3.
4. Parent Unit Menu Options 4.1 Volume Press the + or - button to adjust the volume level. icon will display and you can select the desired volume from level The 0~8. (The default volume level setting is level 4, and level 0 is OFF.) 4.2 1. 2. 3. Brightness Press the button to access the menu. Press the < LEFT button or > RIGHT button until is highlighted. Press the + UP button or - DOWN button to select the desired brightness from level 1 ~ 8. (The default brightness is level 4.) 4.3 1. 2. 3.
1. 2. 3. 4. Audio Book Playback Press the button then Scroll Left/Right to select option in the menu. Scroll + Up or - Down to select , and press the button to confirm. Press + UP button or - DOWN button to view the desired Audio Book. The book titles appear on the screen. Press the button to play the selection. 4.4.
4.6 Camera Control 4.6.1 Add (pair) a camera 1. 2. 3. 4. 5. Press the button to access the menu. is highlighted, the Press the < LEFT button or > RIGHT button until - (delete) / + (add) / (view) / (scan) menu options will display. Press the + UP button or - DOWN button to select + (add), and press the button to confirm. Camera 1 / 2 / 3 / 4 will display. Press the + UP button or - DOWN button to select the desired Camera, and press the button to start searching for a camera unit.
1. 2. 3. 4. 5. Delete a camera Press the button to access the menu. is highlighted, the Press the < LEFT button or > RIGHT button until - (delete) / + (add) / (view) / (scan) menu will display. Press the + UP button or - DOWN button to select - (delete), and press the button to confirm. Camera 1 / 2 / 3 / 4 will display, press the + UP button or - DOWN button to select the desired Camera, and press the button.
4.8 Power Save mode 1. 2. 3. Press the button to access the menu. Press the < LEFT button or > RIGHT button until V is highlighted. Press the + UP button or - DOWN button to select auto video off after 5 mins, 15 mins or 30 mins (screen timer active when in battery mode only). Note: The audio is still on, you can press the power key or touch the screen to resume video feed. 4.9 View multiple cameras on screen This function is only available when you have more than 1 Baby Unit (Camera).
5.1 English 5. Wi-Fi® Internet Viewing Minimum System Requirements Android™ System • Version 8.0 or above iPhone®/iPad® iOS • Version 12.0 or above High Speed (Wi-Fi®) Internet • At least 0.6 Mbps upload bandwidth per camera (you can test your internet speed on this site: http://www.speedtest.net) 5.
5.3 Setup Connect the Wi-Fi® Camera to the Power Adaptor, then plug into mains power. The Camera must be within range of the Wi-Fi® router with which you want to connect. Make sure the password of the router is available for entering during the in-app setup process. Status of LED Indication: Pair / Setup state: LED is Flashing Green. Unconnected state: LED is Flashing Red. Connected state: LED is Solid Green. Note: You can setup via a compatible smartphone or tablet only. 5.
• • • Sign up with Hubble on your smart device Ensure that your smart device is connected to your Wi-Fi® router. Run HubbleClub by Hubble Connected App, tap Create Account with Hubble (fig.1), read through the Privacy Policy, Terms and Conditions, by signing up you agree to our terms of service, tap Done (fig.2). fig.1 fig.2 Follow the steps to enter your account information and sign up with Hubble (fig.3-6). fig.3 fig.4 fig.5 fig.
5.4.4 • • • • Add the Camera to your account Log in your Hubble Account by entering “User Name” and “Password” (fig.7). Tap Add Your Device on the screen of your device to add new Camera (fig.8) fig.7 fig.8 To select your device for setting up by tapping Baby Moniotor (fig.9). Tap Nursery Pal Cloud to add the new camera (fig.10). fig.9 22 fig.
• • The following setup instructions will appear on the screen, select your Wi-Fi network and enter “Password” (fig.11). Power on your camera and wait for the LED to flash Red on the camera. Press and hold the PAIR button on the side of Camera, you will hear a voice prompt “Ready for Pairing” then tap Next (fig.12, fig.13) fig.11 fig.12 fig.
• • • Tap Continue, it will take a few minutes for the Camera to connect to the Wi-Fi® network before showing the connection status (fig.16). The Camera has been successfully connected, name your Camera (fig.17). Tap Finish to complete the camera setup with Hubble. fig.16 fig.17 Note: If connection fails, please tap Retry and repeat the steps starting from 5.4.4. • Add your baby’s profile to track your baby growth by tapping Create New Profile (fig.18).
At the end of the product life cycle, you should not dispose of this product with normal household waste. Take this product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide and/or box indicates this. Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.
8. Help Display No display • Try recharging the battery pack. • Reset the Units. Unplug both the Units' electrical power, then plug them back in. • Is the Unit switched on? • Press and hold the ON/OFF button 0 on the Parent Unit for 3 seconds to switch it ON. • Is the correct camera selected? Change the camera number, if necessary. • Is the video display turned on? Press the VIDEO ON/OFF button V to turn it ON.
Noise interference on your device • To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi® Camera Unit. • Use of other 2.4 GHz products, such as Bluetooth™ systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit at least 3 feet away from these types of products, or switch them off if they appear to be causing interference. Lost connection • Check your Wi-Fi® settings. If necessary, reconnect your Wi-Fi®.
Troubleshooting for Wi-Fi® Internet Viewing Category Problem Description / Error Solution App Cannot find my product model at “Add Camera” There are more than one Hubble App. Check if you download correct App “HubbleClub By Hubble Connected” Account I am unable to login even after registration. Please check your user name and password. Account I receive an error message saying: “Email ID is not registered”. Please ensure that you have registered with us. Tap Create Account to create an account.
Please try again in a few minutes.This could be because of any issue with your internet connection. If the problem remains, please restart your Camera to check if this fixes the problem. Please restart your WIFI Router. Viewing Camera When I am in “remote mode”, the video stops after 5 minutes. How do I view for longer? When you are accessing your Camera via a network different from your home network (over the internet) your video times out after 5 minutes.
General What is the significance of the camera LED? Pair / Setup state: LED is Flashing Green. Unconnected state: LED is Flashing Red. Connected state: LED is Solid Green. Green: The camera is live streaming. LED Off - Power off / User turn off by Camera App setting. Connectivity I am not able to issues access my Camera. Please check if the Camera is within Wi-Fi® range. Please try to move the Camera closer to the router for better Wi-Fi® connectivity and try again.
When I try to view the Camera, I get a prompt for Camera firmware upgrade. What should I do? Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the Camera features. General Which platforms are supported for accessing my Camera? Minimum requirement: Android™ 8.0 iPhone®/iPad® iOS version 12.0 General I do not hear any sound when I am accessing a remote Camera. You can tap on the speaker icon in the video stream screen to hear audio.
General How do I download Android™: the App for Android™ – Open the Google Play Store on and iOS devices? your Android™ device.
English 9. General Information If your product is not working properly, read this User Guide. Contact Customer Service: Live Chat: hubbleconnected.com Email: support@hubbleconnected.com Online warranty registration: https://hubbleconnected.com/warranty Online Product Registration: https://hubbleconnected.
• Damage caused by or resulting from modifications, alterations, tampering, improper installation, or repairs by someone other than Hubble connected or their authorized representatives; • Defects, damages, or the failure of Products or Accessories due to any communication service or signal you may subscribe to or use with the Products or Accessories; and, • Periodic maintenance, repair and replacement of parts due to normal wear and tear.
Who is covered? This Warranty extends only to the first consumer purchaser and is not transferable. What will HUBBLE do? HUBBLE or its authorized distributor at its sole discretion will, at no charge, repair or replace any Products or Accessories that do not conform to this Warranty. In the event that replacement is necessary to remedy a defect in material or workmanship, HUBBLE may use new or remanufactured products, accessories or parts of equal quality to the original Product or Accessory.
These terms and conditions constitute the complete warranty agreement between you and HUBBLE regarding the Products or Accessories purchased by you, and supersede any prior agreement or representations, including representations made in any literature publications or promotional materials issued by HUBBLE or representations made by any agent, employee or staff of HUBBLE, that may have been made in connection with your purchase of any Product and/or Accessory.
English 10. Technical Specifications BABY UNIT Frequency FHSS: 2402 MHz to 2477MHz Wi-Fi: 2412MHz to 2462MHz Image sensor color CMOS 2M Pixels IR LED 8 pcs Operating Temperature 41oF - 104oF Power Adaptor: Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.
PARENT UNIT Frequency FHSS: 2402 MHz to 2477MHz Display 5” diagonal TFT LCD Display Colors 16.7M color LCD Operating Temperature 41oF - 104oF Brightness Control 8 steps Volume Control 8 steps Power Adaptor: Input: 100-240V AC, 50/60Hz, 300mA; Output: 5.0V DC, 1000mA WARNING Use only with provided power supply. Battery (built-in) TMB i9300 3.
Manufactured, distributed and sold by Hubble Baby (HK) Limited. Apple logo is trademark of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and Android are trademarks of Google Inc. Wi-Fi is a trademark of the Wi-Fi Alliance. All rights reserved. US_EN Version 4.
