SP320 User Manual Website: www.idprt.com Call Center: 18554983499 After Service: https://idprt.afterservice.vip Customer Service E-mail: support@idprt.
CONTENT Important Safety Instructions ...................................................................................................................... 1 Chapter 1 Introduction ................................................................................................................................. 4 1.1 Packing List ..................................................................................................................................... 4 1.2 Dimension ...............................
10.2 Installation Preparation .............................................................................................................. 55 10.3 Installation .................................................................................................................................. 56 10.4 Usage .......................................................................................................................................... 60 Chapter 11 iDPRT Label Designer Installation ..................
SP320 User Manual ◼ Statement This manual content may not be changed without permission and our company reserve the rights to make changes in the technology, spare parts, hardware and software of the products. Please contact our company, if the user needs further information about the products. Without any written permission from our company, any section of this manual is prohibited to be copied or transferred in any form.
SP320 User Manual Important Safety Instructions Before using the printer, please read carefully the following safety consideration in case of bodily injury or equipment damage. 1.Safety warnings The print head will become very hot during printing, please do not touch the printhead and peripheral parts during printing and printing just finished. Please do not touch the printhead and connectors, in case that static damages the printer head. 2.
SP320 User Manual Note: Violating following instructions may cause slight damage of the appliance. 1) If you observe a strange smoke, odour or noise from the printer, unplug it before taking following measures. • Switch off the printer and unplug the set from the mains. • After the disappearance of the smoke, call your dealer to repair it. 2) Install the printer on the stable surface. • If the printer falls down, it may be broken and you may hurt yourself.
SP320 User Manual 3.Other Precautions The copyright for this user manual and various other manuals is property of our company. Any copying or conversion into electronic form and saving of this material without the express written permission is strictly prohibited. Use of the information contained in this manual is not subject to any patent liability. This manual has been prepared with utmost care and attention to detail but may contain certain errors and/or omissions.
SP320 User Manual Chapter 1 Introduction 1.1 Packing List 1. Unpack the printer and keep the packing materials in case you need to ship the printer in the future. 2. Any damages exist, please contact the iDPRT team. Printer USB Cable Quick Start Guide CD Power Cord Thermal Label Note: The packing items are based on the order. Rev.1.
SP320 User Manual 1.2 Dimension Unit: mm Rev.1.
SP320 User Manual Chapter 2 Specifications Items Printing Parameter Printing method Direct thermal Resolution 203dpi(8dots/mm) Printing speed 4 levels, Max.180mm/s Printing width Max.3.54 inches (80mm) Printing length 0.984 inch(25mm) ~11.
SP320 User Manual Items Parameter Code 39, Code 93, Code 128UCC, Code 128 subsets A, B, 1D Barcode C, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E 2D Communication Interfaces PDF417, QR Code USB, Bluetooth 4.0/BLE Input AC 220V, 50/60Hz Output DC 24V/1.5A Operation 41℉~104℉(5℃~40℃), 30%~85%, non-condensing Storage -4℉~122℉(-20℃~50℃), 10%~90%, non-condensing Dimension 206*155*134mm (L*W*H) Weight 1.
SP320 User Manual Chapter 3 Installation & Usage 3.1 Media Loading 3.1.1 Paper Roll Loading 1.Push the cover open levers on the both sides with both hands to open the top cover upward. 2.Take out the paper holder. Rev.1.
SP320 User Manual 3.Load the paper roll to the paper holder according to the following appropriate size. 4.Load the paper holder back to the printer. Note: When using the 1-inch paper roll, the font of "1-CORE" should be upward; when using the 1.5-inch paper roll, the axis should be turned 180 degrees and the font of "1.5-CORE" should be upward. Rev.1.
SP320 User Manual 5.Pull out the paper roll, open the paper movable guides to the max-width and pass the paper through the paper movable guides, then adjust the paper movable guides to suit the paper width. 6.Press down the printer cover. Rev.1.
SP320 User Manual 3.2 Power/USB Connection 1. Make sure the printer’s power switch is in the “off” position. 2. Connect the power cord to the printer. 3. Connect the other end of power cord to the outlet. 4. Connect the USB cable to the printer and PC. Rev.1.
SP320 User Manual 3.3 Operation Panel 3.3.1 Button Operation Power On When power off, turn on the power switch at the back of printer, then the indicator will light on. Power Off When power on, turn off the power switch at the back of printer, then the indicator will light off. FEED Button For more information, please refer to the 3.4.2 FEED Button. Printing Pause In the printing state, short press the “Pause” button, then the printing stops.
SP320 User Manual 3.4 Basic Operation 3.4.1 Power on/power off Press “O” to power off the printer. Press “l” to power on the printer. 3.4.2 Feed Button ● Switch mode When the printer is in the ready status, press and hold the feed button until the blue indicator light or orange indicator light flashes twice, then release the button and the printer will start the black mark label learning. The label and black mark label can be switched to each other.
SP320 User Manual Chapter 4 USB Interface Rev.1.
SP320 User Manual Chapter 5 Clean the Printer Adhesives and coatings of the media can transfer onto the printer parts over time along the media path including the thermal print head and media sensor. This build-up can accumulate dust and debris. Failure to clean the print head, media path, and media sensor could result in print quality, worst more of inadvertent loss off labels, label jams and possible damage to the printer. Caution： 1) Make sure to turn off the printer prior to cleaning.
SP320 User Manual Chapter 6 Label Printer Utility Installation 6.1 Installation Preparation Download the Label Printer Utility application program in CD. 6.2 Usage Note: The screen has a slightly difference by operating systems and models. Following takes SP320 (Windows 7) for an example. 1.Install “SP320 Label Printer Utility.exe” and then open the “SP320 Label Printer Utility”. Rev.1.
SP320 User Manual (2) Select Add/Modify/Delete Printer/Connect Test. ●Click “Add Printer” to select the printer and the port type (take USB as an example), click “OK”, check in “Printer List”. Rev.1.
SP320 User Manual ●Click “Modify Printer” to select the printer and the port type (take COM1 as an example), click “OK”, check in “Printer List”. Rev.1.
SP320 User Manual ●Click “Delete Printer”, click “Yes” to delete the printer, click “No” to cancel delete printer. ●Select the printer you currently use and connect it to the computer; Click “Connect Test” to test if the is connected. If connection is OK, the icon below will come out. If connection fails, normally shows following icon. 1) Turn on the printer firstly, then select one port (depended on the printer you bought) to connect to the PC.
SP320 User Manual (3) Function. ● Click “Print Test Text”, edit the text→ Set up the printing range (printable width & height) →Click “Print” printer start to print printer test text. Rev.1.
SP320 User Manual ●Click “Parameter Setting” to set the interface, language, and print according to your needs. ●Click “Set” save all the above settings, then click “ok” back to the main menu. (5) Click “Restore Factory Settings”, click “OK” to restore factory settings, click “Cancel” to cancel restore factory settings. Rev.1.
SP320 User Manual Chapter 7 Windows Driver Installation 7.1 Introduction This chapter provides information on installation according to the PC operating system (OS).
SP320 User Manual 5.Click “Next”. 6. Select the default installation port name of the printer driver, then click “Next”. Rev.1.
SP320 User Manual 7.Click “Finish”. 8.After installation, view the icon in “Start” → “Devices and Printers”. Note: 1) If you have already installed the driver (No matter what kind of ports), it will generate a USB port automatically when connecting the printer to the computer. 2) Any problems exist, please use our utility tool in CD. Rev.1.
SP320 User Manual 7.3 Usage 7.3.1 Printing Preferences 1.Click “Start” → “Devices and Printers”. Right-click the icon and select “Printing preferences”. Rev.1.
SP320 User Manual 2.According to different needs, set the page. ●Click “Paper Name”, then select the paper type. Rev.1.
SP320 User Manual ●Click “Custom” to add a new stock. ●Select “Rotate” or “Effect”, it will be shown in the “Preview”. Rev.1.
SP320 User Manual ●Click “Advanced” to set “Save Paper”, “Density”, “Speed”, “Test”, “Media Handling” and “Media Type”. 1) Save Paper 2) Density Rev.1.
SP320 User Manual 3) Speed 4) Test Rev.1.
SP320 User Manual 5) Media Handling 6) Media Type Rev.1.
SP320 User Manual 3.Click “Watermark”, it recommends to use BMP format. Rev.1.
SP320 User Manual 4.Click “Halftone”. ● Click “Brightness” to adjust the brightness. Rev.1.
SP320 User Manual 7.3.2 Printer Properties 1.Click “Start” → “Devices and Printers”. Right-click the icon and select “Printer properties”. Rev.1.
SP320 User Manual 2.Click “General” → “Print Test Page”, and the printer will print label with current settings. Rev.1.
SP320 User Manual 3.Click “Ports”, then select the port according to your needs. Rev.1.
SP320 User Manual 4.Click “Advanced” to set the available time for the printer. Rev.1.
SP320 User Manual 7.4 Removing Note: Please turn off the printer or unplug the USB cable before removing the driver. 1.Double-click Windows Driver. 2.Select “Uninstall printer driver”, then click “Next”. Rev.1.
SP320 User Manual 3.Select the name of the printer driver needed to be uninstalled, then click “Next”. 4.Click"Yes" → “OK”. Rev.1.
SP320 User Manual Chapter 8 Mac Driver Installation 8.1 Manual Information This Driver Installation Manual provides information on installation in macOS operation system. 8.2 Driver Preparation for macOS The driver of the installation file name is “iDPRT-SP320-printer-driver-v1.3.4” 8.3 Driver Installation for macOS Warning: Under different operating system, the screen has a slight difference. Please operate it according to the tips. Take SP320 (macOS 10.15) as an example. 1.
SP320 User Manual 2.Select a destination and click “Continue”. 3.Select “Installation Type” and click “Continue”-> “Install”. Rev.1.
SP320 User Manual 4.Type in the password of your computer. Rev.1.
SP320 User Manual 5.The installation was successful. 6.Turn on the printer (for example: SP320) and connect it to your computer (for example: via USB cable). 7.Click: Launchpad -> System Preferences -> Printers & Scanners. Rev.1.
SP320 User Manual 8.Under “Printer & Scanner”, printer SP320 is available. Rev.1.
SP320 User Manual Chapter 9 Linux Driver Installation 9.1 Manual Information This Linux Driver Installation Manual provides information on installation and usage of the printer’s Linux Driver according to PC operating system (OS). We maintain ongoing efforts to enhance and upgrade the functions and quality of all our products. As follows, product specifications and/or user manual content may be changed without prior notice. 9.
SP320 User Manual 2.Double-click the file. 3.Right-click in the blank, select the “Open in Terminal”. 4.Open the terminal and Input: chmod +x install and press Enter key. Then input sudo ./install and press Enter key. Rev.1.
SP320 User Manual 5.Input the password for test and press the Enter key. 6. Installation completed; the terminal shows the following information: Rev.1.
SP320 User Manual 7.Input “system-config-printer” to open the printer. 8.Connect the printer to the PC, the printer will be generated automatically. Rev.1.
SP320 User Manual 9.4 Detailed Linux Driver Settings 1.Add the printer and select the port of the device, then click “Forward”. SP320(XXXXXXXXX) Rev.1.
SP320 User Manual 2.Describe printer, then click “Apply”. 3.Select whether to print a test page. Rev.1.
SP320 User Manual 4.Right-click the “SP320”, select the “Properties”. ⚫ Settings Select the item for detailed setting, then click “Apply”. Rev.1.
SP320 User Manual ⚫ Access Control Select the item for detailed setting. Rev.1.
SP320 User Manual ⚫ Printer Options Select “General”, “Printer Options”, “Effectives” for detailed setting, then the printer will execute appropriate action according to the settings. Rev.1.
SP320 User Manual ⚫ Job Options Select the item and the printer will execute appropriate action. Rev.1.
SP320 User Manual ⚫ Ink/Toner Levels Rev.1.
SP320 User Manual Chapter 10 BarTender Ultralite Installation 10.1 Introduction This chapter provides instructions on BarTender Ultralite program according to the PC operating systems (OS). The followings are supported. ⚫ ⚫ ⚫ Windows 10, 8.1, 8, 7 and Vista. Windows Server 2016，Server 2012 and 2012 R2，Server 2008 and 2008 R2. Includes all 32-bit and 64-bit (x64) editions. 10.2 Installation Preparation Download BarTender Ultralite application program in CD. Rev.1.
SP320 User Manual 10.3 Installation Note：Under different operating systems, the screen has a slightly difference. Take Windows 7 as an example. To avoid the prevention, recommend to close the security software before installation. 1.Double-click the application program . 2.Select language, then click "OK". 3.Click "Install". Rev.1.
SP320 User Manual 4.Click “Next”. 5.Read and accept the license agreement, then click "Next". Rev.1.
SP320 User Manual 6.Select "Features" and installation location, then click "Next". 7.Click "Install". Rev.1.
SP320 User Manual 8.Click "Finish". Rev.1.
SP320 User Manual 9.Back to desktop, and you will see the icon of BarTender Ultralite. Double-click it and get down to use. 10.4 Usage 10.4.1 Page Settings 1.Double-click the icon, then select the edition. Click “OK”. (The edition may be changed according to different needs.) 2.Click “Start a new BarTender document”. Rev.1.
SP320 User Manual 3.Select “Blank Template”, then click “Next”. 4.If the predefined stocks don’t meet your need, tick “Specify Custom Settings”. Then click “Next”. Rev.1.
SP320 User Manual 5.Tick “Single item per page”, then click “Next”. (If you print multiple labels, tick “Multiple columns and/or rows of items per page”.) 6.Edit the side edges, then click “Next”. Rev.1.
SP320 User Manual 7.Select the item shape, then click “Next”. 8.Edit the template size, then click “Next”. Rev.1.
SP320 User Manual 9.Based on your need, edit the template background. Then click “Next”. 10.Finish the settings, showed in the “Review” and “Preview”. Then click “Finish”. Rev.1.
SP320 User Manual 10.4.2 label Edit 1.Click the icon of code . 2.Select the code, then click “Select”. 3.Click the blank, showing the code. Rev.1.
SP320 User Manual 4.Double-click the code and edit it. User can set up the size, font, border and so on. Finishing the change, click “Close”. Rev.1.
SP320 User Manual 5.Click the icon of character 6.Click the icon of picture , then enter the text. , then edit the pictures. Finish all the settings. Click “Print” and a new label will be printed. Rev.1.
SP320 User Manual Chapter 11 iDPRT Label Designer Installation 11.1 Installation Preparation Download iDPRT Label Designer application program in CD. 11.2 Installation Note：Under different operating systems, the screen has a slightly difference. Take Windows 7 as an example. To avoid the prevention, recommend to close the security software before installation. 1.Make sure the Windows Driver has been installed (Please refer to the Chapter 7). 2.Double-click the application program. 3.
SP320 User Manual 5.Click "Next". 6.Click “Install”. Rev.1.
SP320 User Manual 7.Click "Finish". 8.Back to desktop, and you will see the icon of Label Designer. Double-click it and get down to use. Rev.1.
SP320 User Manual 11.3 Label Edit 1. Double-click the icon. 2.Click “New” to create a new template. Rev.1.
SP320 User Manual 3.Set up the page according to your needs, then click “Set up”. Rev.1.
SP320 User Manual 4.Select “Barcode”, then click the blank space to place the Barcode. 5.Double-click the code to edit it. User can set up the size, font, border and so on. Rev.1.
SP320 User Manual 6.Click “Text”, then enter the text. 7.Click “Image”, then edit the pictures. Rev.1.
SP320 User Manual 8.Finish all the settings, then click “Print”. 9.Preview the label to be printed. Rev.1.
SP320 User Manual 10.Click “Driver selection”, then select the printer of “iDPRT SP320”. 11.Click “Printer Property” to set up the label by Windows Driver (Please refer to the Chapter 7), then click “OK”. Rev.1.
SP320 User Manual 12.Set the “Copy” or “Page Range” as needed. Finish all the settings. Click “Print” and a new label will be printed. Rev.1.
SP320 User Manual Chapter 12 HiLabel Operation 12.1 Installation Preparation Download the HiLabel application program in the App Store or Google Play. 12.2 Label Edit Note：Under different operating systems, the screen has a slightly different. Take the iOS system 14.4.2 as an example. 1.Download the application from the App Store. 2.Login account, if there is no account, please register account firstly. 3.
SP320 User Manual 4.Search for the Bluetooth device corresponding to printer model, such as the SP320-0AC6 (0AC6 means the last four digits of the MAC address). As shown in the right figure, the connection succeeded. Rev.1.
SP320 User Manual 5.Return to the homepage, click “New” to create a new template. The label name, width, height and direction can be set as needed, such as create a new label “001”, then click “New”. Rev.1.
SP320 User Manual 6.Click “Text”, then enter the text. User can set the font size or type in “Property”. Rev.1.
SP320 User Manual 7.Click “Barcode”, then double-click the barcode to edit it. User can set up the size, font and type in “Property”. Rev.1.
SP320 User Manual 8.Click “Icon”, then edit the icon. Rev.1.
SP320 User Manual 9.Click “Line” and “Shape”, user can set up the width, direction and type in “Property”. Rev.1.
SP320 User Manual 10.Click “Date”, user can set up the time, format and size in “Property”. Rev.1.
SP320 User Manual 11.Click “ ” in the upper left corner, then multiple items can be left aligned or right aligned or centered. Rev.1.
SP320 User Manual 12.Finish all the settings. Click “Next” to preview the label, then click “Bluetooth Printing”. Rev.1.
SP320 User Manual FCC Warning This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
