Mobile Label Printer HM-A300Q USER MANUAL Rev.1.0 Xiamen Hanin Electronic Technology Co.,Ltd. Address: Room 305A, Angye Building, Pioneering Park, Torch High-tech, Zone, Xiamen E-mail: support@hprt.com Web: www.hprt.
Caution Symbol Never touch the thermal head immediately after the printer has been used. Let the thermal head cool for a few minutes before touching it. This symbol is indicate that it is easily damaged. Observe the precautions for handling electrostatic sensitive devices. Safety Precautions Please be sure to read To use this product in safety, please follow the precautions given below.
Using the Printer Some semiconductors can be damaged by static electricity.Be sure to turn off the printer when inserting or removing the battery pack. Do not drop the printer or hit it against a hard object. Do not open the printer cover while the printer is printing. Before you open the printer cover, make sure that printing data is not being sent to the printer. Do not unplug or plug in a USB cable while the printer is printing or during communication.
Operating Environment for the Printer Before actually unpacking the printer, remember the following points when doing this. Do not use the printer in an environment in which it will be subject to strong shaking while it is printing. Be careful to ensure that the printer is not exposed to direct sunlight. The appropriate environment for using the printer is described below.
Contents 1. Product Overview.......................................................................................................................................1 1.1 Printer & Accessories....................................................................................................................... 2 1.2 Appearance and Components..........................................................................................................3 2. Setup.......................................................
HM-A300Q User Manual 1. Product Overview This printer is perfect for logistics, mobile banking systems, retail, POS (point of sale) terminals and other forms of mobile computing. The characteristics of this printer are listed below: •Compact and light •Very silent printing thru direct thermal printing method •Print speed 60mm/s •Support Bluetooth 4.
HM-A300Q User Manual 1.1 Printer & Accessories The printer is packaged with the following accessories. If any of these accessories is broken or missing, please contact the dealer that you bought the product. Note: 1) The AC adapter vary by local or region. 2) The packing items are actually based on the order.
HM-A300Q User Manual 1.
HM-A300Q User Manual 2. Setup 2.1 Battery Pack 2.1.1 Inserting into the Printer 1. Make sure that the printer has been turned off before you insert or remove the battery pack. 2. Insert the battery pack into the back of the printer as in the figure shown below, following the direction of the arrow. Press down on the battery pack until the hooks click into place. 3. To remove the battery back, pull back the hook, and use the opposite procedure from the one you used to insert the battery pack.
HM-A300Q User Manual 2.1.2 Charging the Battery Insert the battery pack into the printer to charge it. Plug in socket with USB charging. When battery pack runs out of power, the battery icon will flash. It powers off automatically when continues printing. If you want to go on, please charge it. Notes about the Battery Pack General Battery Characteristics The battery is a consumable and its performance over time gradually decreases. While not in use, the battery will slowly discharge itself.
HM-A300Q User Manual temperature. Normally, it takes 3 to 4 hours to charge the battery pack. It will take longer to charge the battery pack if you print while charging the battery pack. Do not remove the battery pack while it is being charged. Fully charge the battery prior to using the printer. Otherwise, the performance of the battery may be affected. There is no need to completely discharge or use up a rechargeable Lithium-ion battery before recharge it.
HM-A300Q User Manual Battery Disposal and Recycling A battery pack is used to power this device. Since the disposal process of batteries varies from country to country, refer to the appropriate measures mandating the disposal method of the country in which this device is used. If battery pack is not in use for a long time, please remove it after fully charged. And it should be recharged every 3 months. When power is low,battery should be charged in time.
HM-A300Q User Manual 2.2 Bluetooth 1. Press and hold MODE button for approx. 2 seconds, and printer is turned on. Then, it is ready to pair with another Bluetooth device. 2. If necessary, enter the following information into the terminal that you are using.
HM-A300Q User Manual 2.3 Loading Paper 1) Press the cover open button to open the paper cover. 2) Load the roll paper in the orientation shown in the figure below. 3) Pull the end of the roll straight toward you. Then press down on both sides of the printer cover to close it firmly.When you close the printer cover, make sure that it is closed on both sides.
HM-A300Q User Manual 4) Use the tear bar to cut the extra paper. WARNING 1) Do not touch the tear bar. • There is a tear bar inside the paper outlet slot. You could neither put your hand in the paper outlet slot while printing is in progress nor put your hand into the outlet even when printing is not in progress. • The paper cover can be opened when replacing the paper, be careful not to place your face or hands too close to the tear bar.
HM-A300Q User Manual 2.4 Menu Settings Change the Menu settings by following operations. 1. Press and hold the MODE button for approx. 2 seconds, and printer is turned on. Press and hold both the MODE & FEED. Release the buttons after printer displays “Language: English”, you can configure the settings. 2.To switch the Menu and option parameter, or return to the previous menu, press MODE button. 3.To switch or confirm the new setting, press FEED button.
HM-A300Q User Manual 3. Printer Features 3.1 Control Panel 3.1.1 Button 1) MODE Button: ①Pressing and holding the MODE button for 2 seconds or more will turn the power on or off. ②Pressing and holding MODE & FEED buttons for 5 seconds will put the printer into Menu Setting mode. The MODE button can now be used to change Printer MODE status visible on the LCD screen for fast configuration.
HM-A300Q User Manual 3.1.2 LCD Indication LCD will display most of the printer status. Content Mode/Status: Indicates the currently specified printer mode or error status. Remaining battery power : There is sufficient remaining battery power. The remaining battery power is low. Please charge the battery pack. The remaining battery power is extremely low. Flashing Stop using the printer immediately, and charge the battery pack.
HM-A300Q User Manual 3.2 Self Test You can use self test to check the printer’s settings. Before you start the self test, make sure that roll paper has been properly loaded into the printer. Self Test Procedure: 1)Turn on the power while holding down FEED button. 2)The printer will print the current printer status, including the firmware version, communication mode. 3)The self test will finish automatically. The printer will be ready to receive data after the self test finishes. 3.
HM-A300Q User Manual 4. General Specification Item Printing Power saving Memory Font Specifications Printing method Direct line thermal printing Resolution 203dpi (8dots/mm) Printing speed 60mm/s Interface USB, Bluetooth Sleep mode YES RAM 4MB Flash 8MB Chinese GBK: 18x16, 24x24 Alphanumeric ASCII: 9x16, 12x24 Code 39, Code 93, UCC/EAN128, Code 128, Codebar , Barcode 1D Interleaved 2-of-5, UPC-A, UPC-E, 2 and 5 digit add-on, EAN-8, EAN-13, 2 and 5 digit add-on.
HM-A300Q User Manual WARNING: Please use the recommended thermal paper or same quality paper, otherwise it will influence the printing quality and decrease the thermal print head life. Please Use at a room temperature if you want to set the print density to “Special”. Some types of the paper are not suitable for use in low-temperature environment. Dimensions ・ External Dimension: 109(W)×108.01(H)×55.32(D)mm ・ Weight : 382.
HM-A300Q User Manual 5. Troubleshooting Procedure When a trouble occurs, confirm its phenomenon, locate a defective part in accordance with "5.1 Troubleshooting Guide", and troubleshoot as described below. Phenomenon: Find a trouble phenomenon in this column. If there are multiple phenomena, take all the corresponding items into consideration. This allows you to specify a hidden defective part. Cause: Lists as many possible causes as possible.
HM-A300Q User Manual 5.1 Troubleshooting Guide 5.1.1 Power Supply Failure Phenomenon Cause Check Method The battery is not connected No Power The battery is discharged Remedy Connect the specified battery Battery level Charge the battery ≤7.4V 5.1.2 Printing Failure Phenomenon Cause Check Method The roll paper is loaded upside Install the roll paper properly. down. No printing Remedy Replace the Main Logic Board Faulty Main Logic Board Unit. Unit.
HM-A300Q User Manual 5.1.3 Faulty Sensor Phenomenon Cause Check Method Check whether the ERROR Faulty paper sensor. lamp flickers when paper is out. Does not detect presence of paper. Foreign substance is Check whether any foreign attached the paper substance are adhered to the sensor. paper sensor. Faulty connection of the paper sensor connector. Check connection of the paper sensor connector. Remedy Replace the Mechanism Unit. Remove the foreign substance.
HM-A300Q User Manual 5.1.5 Error Message(Printer Status indication on the LCD) Message Description of failure message Remark Cover Open Printer cover is not closed properly. Close printer cover properly. Out of Paper Empty paper. Replace the roll paper. High Temperature Thermal Head is overheat. Is recovered with the automatic which comes to be cool.
HM-A300Q User Manual FCC WARNING This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
