User Guide
© Copyright 2016 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. NOTE: TIP: Contains additional information to emphasize or supplement important points of the main text. Provides helpful hints for completing a task.
iv About This Guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
5 Maintaining the monitor .............................................................................................................................. 20 Maintenance guidelines ....................................................................................................................................... 20 Cleaning the monitor ........................................................................................................................................... 20 Shipping the monitor .........
1 Getting Started Important safety information An AC power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on the optical disc, if one is included with the monitor, or in your documentation kit.
Product features and components Features The monitors include the following features: ● 60.47 cm (23.8-inch) diagonal viewable screen area with 1920 x 1080 resolution, plus full-screen support for lower resolutions; includes custom scaling for maximum image size while preserving original aspect ratio ● 68.
60.47 cm/23.8–inch model Component Function 1 Speakers Provides premium audio sound 2 HDMI connector Connects the HDMI cable to the monitor. 3 VGA connector Connects the VGA cable to the monitor. 4 Audio-in Connects the audio cable (not included) from the source device to the monitor 5 Audio-out Connects a headphone cable (purchased separately) to the monitor 6 Power connector Connects the power cable to the monitor. 68.
Component 4 Function 1 Speakers Provides premium audio sound 2 HDMI connectors (2) Connects the HDMI cable to the monitor. 3 VGA connector Connects the VGA cable to the monitor. 4 Audio-in Connects the audio cable (not included) from the source device to the monitor 5 Audio-out Connects a headphone cable (purchased separately) to the monitor 6 Power connector Connects the power cable to the monitor.
Front bezel controls Control Function 1 Menu/OK Opens the OSD menu or selects items on the OSD menu. 2 Volume/Minus Volume: If the OSD menu is inactive, press to display the speaker volume level on the screen or to open the audio menu. Minus: If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels. 3 Input/Plus Input: If the OSD menu is inactive, press to switch the video signal input (VGA ).
Setting up the monitor Installing the monitor stand CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs, the screen will not recover to its normal condition. 1. Lay the display head face down on a flat surface covered by a clean, dry cloth. 2. Attach the top of the stand arm (1) to the connector (2) on the back of the display panel. The stand arm will click into place. 3.
2. Connect a video cable. NOTE: The monitor will automatically determine which inputs have valid video signals. The inputs can be selected by pressing the Menu button to access the On-Screen Display (OSD) menu and selecting Input Control. ● Connect one end of a VGA cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the source device.
3. Connect the round end of the power supply cord to the monitor (1), and then connect one end of the power cord to the power supply (2) and the other end to a grounded AC outlet (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Adjusting the monitor Tilt the display head forward or backward to set it to a comfortable eye level. Turning on the monitor 1. Press the Power button on the computer to turn it on. 2. Press the Power button on the bottom of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The message shows which input is the current active signal, the status of the auto-switch source setting (On or Off; default setting is On), the current preset screen resolution, and the recommended preset screen resolution. The monitor automatically scans the signal inputs for an active input and uses that input for the screen.
2 Using the Monitor Downloading the monitor drivers Installing from the optical disc (available in select regions) To install the .INF and .ICM files on the computer from the optical disc, if one is provided: 1. Insert the optical disc in the computer optical drive. The optical disc menu is displayed. 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
Using the On-Screen Display (OSD) menu Use the On-Screen Display (OSD) menu to adjust the monitor screen image based on your preferences. You can access and make adjustments in the OSD menu using the buttons on the bottom side of the monitor's front bezel. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the Power button to turn on the monitor. 2.
Using Auto-Sleep Mode The monitor supports an OSD (On-Screen Display) menu option called Auto-Sleep Mode that allows you to enable or disable a reduced power state for the monitor. When Auto-Sleep Mode is enabled (enabled by default), the monitor will enter a reduced power state when the host PC signals low power mode (absence of either horizontal or vertical sync signal).
3 Using My Display software Use My Display software to choose preferences for optimum viewing. You can select settings for gaming, movies, photo editing or just working on documents and spreadsheets. You can also easily adjust settings such as brightness, color, and contrast using My Display software. Downloading the software To download the My Display software, follow the instructions below. 1. Go to http://www.hp.com/support and select the appropriate country and language. 2.
4 Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the Power button. NOTE: If pressing the Power button has no effect, press and hold the Power button for 10 seconds to disable the Power button lockout feature.
Using the auto-adjustment function (analog input) When you first set up the monitor, conduct a Factory Reset of the computer, or change the resolution of the monitor, the Auto-Adjustment feature automatically engages, and attempts to optimize your screen for you.
Optimizing image performance (analog input) Two controls in the on-screen display can be adjusted to improve image performance: Clock and Phase (available in the OSD menu). NOTE: The Clock and Phase controls are adjustable only when using an analog (VGA) input. These controls are not adjustable for digital inputs. The Clock must first be set correctly since the Phase settings are dependent on the main Clock setting.
2. Press the Function buttons on the bottom of the front bezel that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up and down. Button lockouts Holding down the Power button or Menu button for ten seconds will lock out the functionality of that button. You can restore the functionality by holding the button down again for ten seconds.
Locating the serial number and product number The serial number and product number are located on a label on the bottom of the display head. You may need these numbers when contacting HP about the monitor model. NOTE: You may need to partially pivot the display head to read the label.
5 Maintaining the monitor Maintenance guidelines ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor. ● Turn the monitor off when not in use.
A Technical specifications NOTE: The product specifications provided in the user guide might have changed between the time of manufacturing and delivery of your product. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 60.47 cm/23.8–inch model Display 60.47 cm wide screen 23.8-inch wide screen Type IPS Viewable Image Size 60.47 cm diagonal 23.
Width 62.10 cm Maximum Graphic Resolution 1920 × 1080 Optimum Graphic Resolution 1920 x 1080 24.44 inches Environmental Requirements Temperature Operating Temperature 5 to 35° C 41 to 95° F Storage Temperature -20 to 60° C -4 to 140° F Power Source 100–240 VAC 50/60 Hz Input Terminal One audio-in connector, one audio-out connector Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults.
4 1024 × 768 48.363 60.004 5 1280 × 720 45.000 60.000 6 1280 × 800 49.702 59.810 7 1280 × 1024 63.981 60.020 8 1366 × 768 48.000 60.000 9 1440 × 900 55.935 59.887 10 1600 × 900 60.000 60.000 11 1680 × 1050 65.290 59.954 12 1920 × 1080 67.500 60.000 Entering user modes The video controller signal may occasionally call for a mode that is not preset if: ● You are not using a standard graphics adapter. ● You are not using a preset mode.
B Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies.