User Guide

HP Stream Laptop 14-ax020nr
Completely connected.
Perfectly productive.
Get the essential productivity you
want, without slowing down. This
nimble laptop lets you easily shift
from homework workhorse to
marathoning your favorite shows.
Product overview
• The latest wireless technology: The improved 802.11 ac 2x2 Wi-Fi antenna delivers a stronger,
more reliable Internet connection than before.
(19a)
• Ultra-portable design: With its thin, lightweight, and colorful design, this laptop looks good
anywhere.
• Office 365 Personal included: Get full access to Microsoft Excel, Word, PowerPoint, OneNote,
and Access with the included one-year subscription, and easily store your files in the cloud with
the 1TB of OneDrive storage.
(25a)(32)(65)
Key specifications
• Operating system: Windows 10 Home
(1)
• Processor: Intel® Celeron® N3060 Processor
(2b)
• Display: 14.0-inch diagonal HD
(33)
SVA Brightview WLED-backlit (1366x768)
• Memory: 4 GB DDR3L SDRAM (1 DIMM)
• Storage: 32 GB eMMC
(15)
• Graphics: Intel® HD Graphics 400
(14)
• Wireless: 2x2 802.11ac WLAN
(19a)
and Bluetooth®
(26)
• Battery life: Up to 10 hours and 45 minutes
(70)
• Product weight: 3.17 lb
(76)
• Keyboard: Full-size island-style keyboard
Product features
• Windows 10 Home is here. Do great things.
(1)
• Rock-solid connections: With the latest 802.11 a/c (2x2) WLAN adapter and Bluetooth® 4.2, all
your connections are rock solid.
(19a)(26)
• Liberating battery life: Take on the day without worrying about recharging.
• Sleek design: Easily take this thin and light PC from room to room or on the road.
• Full-sized keyboard: Work comfortably with a full-sized keyboard, with 1.5mm key travel.
• Dual front-facing speakers: Pump up the volume to your favorite music, movie or game. When
your audio is directed towards you, nothing comes between you and your entertainment.
• DTS Studio Sound: Experience deep bass and clear dialogue for all your games, videos, and
music.
(49a)
• HP Webcam: Clear, smooth video chats so you can stay in touch with the whole family.
(89)
• High-definition display: Enjoy your entertainment with the great quality and high-definition
detail of 1 million pixels.
(33)
• Brilliant BrightView panel: Get the ideal indoor visual experience with a bright, clear picture.
• Amazing graphics: Enjoy movies, gaming and more with Intel® Graphics.
• Reliable processing power: With industry-leading processors, get the reliable performance you
expect and quality you can count on.
• 32 GB eMMC storage: Reliable flash-based storage.
• McAfee® LiveSafe™: Protect your operating systems with a free 30-day McAfee LiveSafe trial.
(8)
Energy efficiency your way
HP is committed to global citizenship and environmental responsibility. Do the environment—and
your wallet—a favor when you use the HP Stream Laptop that meets strict energy-efficiency and
helps reduce your carbon footprint.
• ENERGY STAR® certified
(62)
• EPEAT® Silver registered
(27)
• Low Halogen
(61)
• Mercury-free display backlights
• Arsenic-free display glass
• All HP computing products are delivered by SmartWay carriers.
(63)
• Recycled Packaging: Count on easy recycling every time. HP designs products and packaging that
can be conveniently recycled or reused.
(31)
Warranty and support
Our Customer Support Team consistently provides quick, responsive assistance in the U.S., Canada
and Latin America.
Included with your product:
• HP’s Hardware Limited Warranty: Full warranty details are included with your product.
• HP Support Assistant - HPSA: Optimized to enhance your support experience. Help for your PC
and HP printers whenever you need it.
(56)(57)
• Online Support: For technical support with this product, visit HP Customer Support
http://support.hp.com
(9)
• Social Media Support: To find solutions, ask questions, and share tips, join us on the HP Support
Forum at hp.com/supportforum, on Twitter at twitter.com/HPSupport, and Facebook at
facebook.com/HPSupport
(9)
• Phone Support: This product includes 90 days of complimentary phone support.
(53)
After 90
days, a fee may apply.
Extend your coverage:
• SmartFriend, part of HP Care: Experts are available 24/7 to handle any tech issue, on any
device, from any brand. Visit www.hp.com/go/smartfriend to learn more or call toll-free
1-844-814-1800 to get started.
(95)
• Care Packs: Extend protection beyond the standard limited warranty. For more info, visit
www.hp.com/go/carepack-services or call toll-free at 1-877-232-8009
(83)