User Guide
© Copyright 2015 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice ENWW
Table of contents 1 Starting right ................................................................................................................................................ 1 Visit the HP Apps Store .......................................................................................................................................... 1 Best practices ......................................................................................................................................................
Connecting speakers ......................................................................................................................... 20 Connecting headsets ......................................................................................................................... 20 Using video .......................................................................................................................................................... 20 Connecting video devices using an HDMI cable .......
Maintaining your computer .......................................................................................................................... 35 Improving performance ....................................................................................................................................... 35 Using Disk Cleanup ............................................................................................................................ 35 Updating programs and drivers ....................
Recovering using HP Recovery Manager .......................................................................................... 49 What you need to know before you get started ............................................................ 49 Using the HP Recovery partition (select models only) .................................................. 50 Using HP Recovery media to recover ............................................................................. 50 Changing the computer boot order ................
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after you set up your computer, fun things to do with your computer, and where to find additional HP resources. Visit the HP Apps Store The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen.
More HP resources To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Quick setup instructions ● Overview of computer setup and features Help and Support ● A broad range of how-to information and troubleshooting tips Worldwide support ● Online chat with an HP technician To get support in your language, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
Resource Contents From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Select My computer, and then select Warranty and services. ‒ or – Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
2 Getting to know your computer Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type control panel, and then select Control Panel. ‒ or – From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your computer.
Right side Component (1) Description Windows button Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows button again will return you to the previous screen. (2) Volume button Controls speaker volume. (3) Mini DisplayPort Connects an optional digital display device, such as a highperformance monitor or projector.
Left side Component Description (1) Power connector Connects an AC adapter. (2) AC adapter/battery light ● Solid white: The computer is connected to external power and the battery is fully charged. ● Solid amber: The computer is connected to external power and the battery is charged from 0 to 99 percent. ● Slowly blinking white: A battery that is the only available power source has reached a low battery level. Less than 12 percent of the battery life is left.
Component Description To learn more about your power settings, see your power options. ▲ From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications. ‒ or – From the Windows desktop, right-click the Start button, and then select Power Options. (6) (7) Power light Memory card reader ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a powersaving state.
Display Component Description (1) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs). (2) Internal microphones Record sound. (3) Webcam light On: The webcam is in use. (4) Webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. To use the webcam: ▲ (5) Internal display switch From the Start screen, type camera, and then select Camera from the list of applications.
Changing your notebook position Your computer can function as a classic notebook, and in addition, the display can be rotated so that the computer transforms into an entertainment stand, an interactive stand, or a tablet. Changing your notebook to an entertainment stand To change your notebook to an entertainment stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees).
Changing your notebook to an interactive stand To change your notebook to an interactive stand, raise the display, and then rotate the display backward to a stand position (about 315 degrees). Position the notebook on its edges. Changing your notebook to a tablet To change your notebook to a tablet, raise the display, and then rotate the display backward until it is flush with the computer bottom (360 degrees).
Top TouchPad Component ENWW Description (1) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Lights Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (2) Mute light ● Amber: Computer sound is off. ● Off: Computer sound is on. Speakers Component Description Speakers 12 Chapter 2 Getting to know your computer Produce sound.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Displays system information when pressed in combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or the Windows desktop. NOTE: Pressing the Windows key again will return you to the previous screen. (4) Action keys Execute frequently used system functions.
Icon Description Opens Help and Support, which provides tutorials, information about the Windows operating system and your computer, answers to questions, and updates to your computer. Help and Support also provides automated troubleshooting tools and access to support. Decreases the screen brightness incrementally as long as you hold down the key. Increases the screen brightness incrementally as long as you hold down the key. Switches the screen image between display devices connected to the system.
Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Component ● (1) Serial number (2) Product number (3) Warranty period (4) Model number (select models only) Microsoft Certificate of Authenticity label (select models only prior to Windows 8)—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. HP platforms with Windows 8 or Windows 8.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.
1. From the Start screen, type control panel, and then select Control Panel. ‒ or – From the Windows desktop, right-click the Start button, and then select Control Panel. 2. Select Network and Internet, and then select Network and Sharing Center. For more information, see the information provided in Help and Support. ▲ From the Start screen, type help, and then select Help and Support.
● Computers (desktop, notebook) ● Phones (cellular, cordless, smartphone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse ● External keyboard Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help.
▲ From the Start screen, type help, and then select Help and Support. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared.
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. Using a webcam Your computer has an integrated webcam that records video and captures photographs. Some models may allow you to video conference and chat online using streaming video.
IMPORTANT: Be sure that the external device is connected to the correct port on the computer, using the correct cable. Follow the device manufacturer's instructions. For information on using your video features, refer to Help and Support. Connecting video devices using an HDMI cable NOTE: To connect an HDMI device to your computer, you need an HDMI cable, purchased separately.
To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers. 3. Click Set Default, and then click OK. Connecting digital display devices using a mini DisplayPort cable NOTE: To connect a digital display device to your computer, you need a mini DisplayPort (mDP) cable, purchased separately.
easy multitasking and provides tools to select and flick individual media files to your secondary display device. To open Intel WiDi Media Share from the Start screen, type Intel WiDi Media Share and click Enter. When the app opens, click Press here to project to select a TV or secondary display device to pair with your computer. Follow the on-screen instructions to access media files you want to project or to project your entire computer screen.
5 Navigating the screen To quickly return to the Start screen, press the Windows key on a keyboard or the Windows button on the right side of the computer. You can navigate the computer screen in the following ways: ● Touch gestures ● Keyboard and optional mouse (purchased separately) NOTE: An external USB mouse (purchased separately) can be connected to a USB ports on the computer.
Two-finger scroll (TouchPad only) Use the two-finger scroll gesture to move up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart and then moving your fingers together. ● Zoom in by placing two fingers together and then moving your fingers apart.
Rotating (TouchPad only) Rotating allows you to turn items such as photos. ● Anchor the forefinger of your left hand on the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotating is intended for specific apps where you can manipulate an object or image. It may not be functional for all apps.
Left-edge swipe (touch screen only) Use the left-edge swipe to reveal your open apps so that you can access them quickly. ● Gently swipe your finger inward from the left edge of the touch screen to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Top-edge swipe and bottom-edge swipe (touch screen only) Use the top-edge swipe or bottom-edge swipe to display command options that allow you to customize an open app.
Using the keyboard and optional mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as you do using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions. TIP: The Windows key on a keyboard or the Windows button on the right side of the computer allow you to quickly return to the Start screen from an open app or the Windows desktop. Press the button or key again to return to the previous screen.
6 Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Initiating and exiting Sleep and Hibernation Windows has two power-saving states, Sleep and Hibernation. ● Sleep—The Sleep state is automatically initiated after a period of inactivity.
Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen or the Windows desktop, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings, click the Power icon, and then click Sleep. You can exit Sleep in any of the following ways: ● Briefly press the power button. ● If the computer is closed, raise the display.
NOTE: If you need to create a user account password or change your current user account password, click Create or change your user account password, and then follow the on-screen instructions. If you do not need to create or change a user account password, go to step 5. 5. Click Save changes. Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge.
Finding battery information To access battery information: 1. From the Start screen, type support, and then select the HP Support Assistant app. ‒ or – From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. 2. Select Battery and Performance.
● AC adapter ● Optional docking or expansion device ● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation 1. Connect the AC adapter to the computer and to external power. 2. Exit Hibernation by pressing the power button.
● The computer does not turn on. ● The display does not turn on. ● The power lights do not turn on. To test the AC adapter: 1. Shut down the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly.
7 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter explains how to use tools like Disk Cleanup. It also provides instructions for updating programs and drivers, steps to clean the computer, and tips for traveling with (or shipping) the computer. Improving performance You can improve the performance of your computer by performing regular maintenance tasks with tools such as Disk Cleanup.
Cleaning your computer Use the following products to safely clean your computer: ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, disposable wipes, which come in a variety of brands) ● Alcohol-free glass-cleaning fluid ● Solution of water and mild soap ● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer.
● To clean the TouchPad, keyboard, or mouse, use a soft microfiber cloth or a chamois moistened with one of the cleaning solutions listed previously or use an acceptable disposable wipe. ● To prevent keys from sticking and to remove dust, lint, and particles from the keyboard, use a can of compressed air with a straw extension. Traveling with or shipping your computer If you have to travel with or ship your computer, follow these tips to keep your equipment safe.
8 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
Setting Setup Utility (BIOS) passwords Password Function Administrator password ● Must be entered each time you access Setup Utility (BIOS). ● If you forget your administrator password, you cannot access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your power-on password, you cannot turn on or restart the computer.
TPM device (select models only) TPM (Trusted Platform Module) provides additional security for your computer. You can modify the TPM settings in Setup Utility. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) on page 43. The following table describes the TPM settings in Setup Utility. Settings Function TPM Device Available/Hidden ● TPM State Clear TPM If you select Hidden, the TPM device is not visible in the operating system.
Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your computer and/or network, or it can be a combination of both hardware and software. There are two types of firewalls to consider: ● Host-based firewalls—Software that protects only the computer it is installed on. ● Network-based firewalls—Installed between your DSL or cable modem and your home network to protect all the computers on the network.
Backing up your software applications and information Regularly back up your software applications and information to protect them from being permanently lost or damaged through a virus attack or a software or hardware failure. For more information, see Backing up, restoring, and recovering on page 47.
9 Using Setup Utility (BIOS) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: To start the Setup Utility, your computer must be in notebook mode and you must use the keyboard attached to your notebook.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
10 Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
4. Select your computer model, and then select your operating system. 5. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run.
11 Backing up, restoring, and recovering This chapter provides information about the following processes. The information in the chapter is standard procedure for most models. ● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to the HP Support Assistant. ▲ From the Start screen, type support, and then select the HP Support Assistant app.
● To create recovery discs, your computer must have an optical drive with DVD writer capability, and you must use only high-quality blank DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs. Do not use rewritable discs such as CD±RW, DVD±RW, double-layer DVD±RW, or BD-RE (rewritable Blu-ray) discs; they are not compatible with HP Recovery Manager software. Or, instead, you can use a high-quality blank USB flash drive.
From the Windows desktop, click the question mark icon in the notification area, at the far right of the taskbar. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver. ▲ ● From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions.
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you want to retain. Using HP Recovery media, you can choose from one of the following recovery options: NOTE: Only the options available for your computer display when you start the recovery process. ● System Recovery—Reinstalls the original operating system, and then configures the settings for the programs that were installed at the factory.
1. Insert the HP Recovery media. 2. Start Computer Setup: ▲ Turn on or restart the computer, quickly press esc, and then press f9 for boot options. 3. Select the optical drive or USB flash drive from which you want to boot. 4. Follow the on-screen instructions. Removing the HP Recovery partition (select models only) HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space.
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source that is supplied and approved by HP for use with this computer.
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
14 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
Index A AC adapter 6 AC adapter, testing 33 accessibility 54 action keys 13 identifying 13 airplane mode key 14 antivirus software, using 40 audio-out (headphone)/audio-in (microphone) jack, identifying 5 B backing up software and information 42 backups 47 battery conserving power 32 discharging 32 factory-sealed 31 finding information 32 low battery levels 32 resolving low battery level 32, 33 battery information, finding 32 battery power 31 best practices 1 BIOS determining version 43 downloading an updat
left-edge swipe touch screen gesture 27 lights AC adapter 6 caps lock 12 mute 12 power 7 locating information hardware 4 software 4 low battery level 32 M maintenance Disk Cleanup 35 updating programs and drivers 35 memory card reader, identifying 7 memory card, identifying 7 mini DisplayPort connecting 22 identifying 5 minimized image recovery 50 minimized image, creating 49 Miracast-compatible wireless display connectivity, using 22 mouse, external setting preferences 24 mute light, identifying 12 O one-f
V vents, identifying 6 video 20 voice navigation 28 volume button 5 W webcam identifying 8 using 20 webcam light, identifying 8 WiDi, using 22 Windows applications key, identifying 13 Windows key, identifying 13 Windows passwords 38 Windows system restore point 47, 48 Windows tools using 48 wireless button 16 wireless certification label 15 wireless controls button 16 operating system 16 wireless network (WLAN) connecting 17 corporate WLAN connection 17 functional range 17 public WLAN connection 17 wireless
