Instruction for Use

1313
en
TROUBLESHOOTING
Problem Possible causes / Solutions
The vacuum cleaner cannot
be switched on.
• Check if the Start/Stop button was pressed.
• The plug was not inserted or is not making contact.
• If the product is in park position with the Start&Pause function (if
available) remove the brush from housing and press the Start/Stop
button.
The full dust container
indicator lights up although it
is not full yet.
• Clean the dust container.
• Clean the lters and, if needed, replace them.
• Make sure the expansion pipe, exible hose and brush are not
blocked.
Low suction power. • Clean the lters and, if needed, replace them.
• Make sure the expansion pipe, exible hose and brush are not
blocked.
• Clean the dustbin and its lters.
• Check if the level of dust is on the max level, just in case empty the
dustbin.
Remote Power not working. • Battery not charged.
• The batteries were positioned incorrectly inside the battery
compartment. Position the two AAA batteries making sure of the
positive and negative poles.
• Remove batteries; then position them again, making sure the positive
and negative poles are in the correct position.
• Electronic appliances or obstacles may be interfering.
• Overheating of the motor. Heavy use can lead to the overheating of
the motor. So wait for 60-90 minutes while the motor cools down (this
depends on physical external parameters).
Small electrostatic
discharges occur while
sucking up.
• If very ne dust or powders are sucked up such as our, etc. small
electrostatic discharges could occur. When sucking up materials
previously mentioned, we advise not to use the metal extension pipe,
but only the plastic exible hose and to set a low suction power level.
The vacuum cleaner whistles
or vibrates when in use.
• One or more attachments were assembled incorrectly. Make sure the
lters and brushes were assembled according to these instructions.
• Clean the lters and, if needed, replace them.
• The air regulator is open. Make sure it was closed correctly.
The brush moves with dif-
culty.
• Reduce suction power, especially on carpets and fabrics in general.
Open the air regulator to reduce the “suction effect”.
The vacuum cleaner switched
off while using
• Overheating of the motor. Heavy use can lead to the overheating of
the motor. So wait for 60-90 minutes while the motor cools down (this
depends on physical external parameters).
• Make sure the expansion pipe, exible hose and brush are not
blocked.
The UV light does not work* • Check if the product is placed in the upright position.
• If the UV light cover is too dirty, clean with dry cotton cloth
• If the UV light is damaged, contact an Authorised Service Center
• If the small wheels are blocked, clean and remove the dirt from the
wheels, considering the product unplugged
* on some models only