Setup and user guide

TROUBLESHOOTING
What to do if... Possible reasons Solutions
The control panel is
switched o, the appliance
does not work.
There may be an appliance power
supply problem.
Check that:
• there is not a power outage;
• the plug is properly inserted in the power socket and the mains
double-pole switch (if present) is in the correct position (i.e. allows
the appliance to be powered);
• the household electrical system protection devices are ecient;
• the power cable is not damaged.
The inside light does not
work.
The light may need to be replaced. • Contact the authorised Technical Assistance Service.
The appliance may be in On / Stand-by
mode.
• Turn the appliance on by briey pressing the
button (see On/
Stand-by function).
The temperature inside the
compartments is not low
enough.
There could be various causes (see
“Solutions”).
Check that:
• the doors close properly;
• the appliance is not installed near a heat source;
• the set temperature is adequate;
• the circulation of air through the ventilation of the appliance is
ensured.
There is water on the
bottom of the refrigerator
compartment.
The defrost water drain is blocked. Clean the defrosting water drain (see section "Cleaning and
Maintenance").
The front edge of the
appliance, at the door
gasket, is hot.
This is not a defect. It prevents
condensation from forming.
No solution is necessary.
The red
icon is ashing
and a sound signal is
activated
Door open alarm
It is activated when the refrigerator
compartment door remains open for a
prolonged period of time.
To turn the sound signal o, close the open door of the product.
The red
icon is ashing,
a sound signal is activated
and the
icon is
activated.
Blackout alarm
It is activated when there is a prolonged
interruption to the power supply which
has caused an increase in temperature
in the freezer compartment.
Note: until the blackout alarm is
deactivated, you cannot set a dierent
temperature for the product.
Turning o the sound signal. Check the condition of the food before
consuming it. After pressing the button, the temperature display will
again show the temperature set. If the freezer compartment has not
yet reached the optimal temperature for the preservation of the food,
the freezer compartment temperature alarm may activate (see freezer
compartment temperature alarm).
The red
icon is lit up
(without ashing), a sound
signal is activated and the
temperature indicators is
ashing.
Freezer compartment temperature
alarm
The freezer compartment temperature
alarm indicates that the compartment
is not at the optimum temperature. This
may occur: when using for the rst time,
after defrosting and/ or cleaning, when
freezing large quantities of food or
when the door to the freezer does not
close completely.
To turn o the sound signal, briey press the “Turn o sound alarm”
button (the temperature indicators will stop ashing). When the
optimum temperature conditions have been reached, the red icon will
automatically turn o. If the freezer compartment temperature alarm
continues, contact the Authorised Technical Assistance Service.
The temperature indicators
for the refrigerator
compartment are ashing
as shown in the gure:
Malfunction alarm
The alarm indicates the malfunction of a
technical component.
Call the authorized Technical Assistance Service.
You can download the Safety Instructions, User Manual, Product Fiche and Energy data by:
• Visiting our website docs . hotpoint . eu
• Using QR Code
• Alternatively, contact our After-sales Service (See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identication plate.
* Available only on certain models