Thor VM3A Vehicle-Mounted Computer powered by Android™ User Guide
Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
TABLE OF CONTENTS Customer Support ........................................................................................................................ ix Technical Assistance ............................................................................................................. ix Product Service and Repair ................................................................................................ ix Limited Warranty ..........................................................................
Power On the Computer............................................................................................................11 Power Cable Cautions .........................................................................................................12 Power Cable Routing ...........................................................................................................12 Power Mode ..............................................................................................................
Navigation Buttons...............................................................................................................28 About Status Bar Icons ..............................................................................................................28 Remap a Button or Key........................................................................................................29 Restore Default Button Action.......................................................................................
Connect a Bluetooth Scanner ..........................................................................................50 Unpair a Paired Scanner ....................................................................................................50 USB Troubleshooting .................................................................................................................50 How to Share Your Data Connection....................................................................................
Chapter 5 - Mounting And Installing ..........................................................67 About Mounting the VM3A.......................................................................................................67 Select Mounting Location ........................................................................................................68 General Mounting Outline........................................................................................................68 Install RAM Mount......
Chapter 6 - Manage and Maintain the Computer..................................115 About Software Updates ........................................................................................................ 115 Install Software Updates with AutoInstall ...................................................................... 116 Optional SD Card Method............................................................................................... 116 About the Honeywell Upgrader .............................
VMXD Enhanced Dock .....................................................................................................137 VMXD Enhanced Dock for Off-Vehicle Use (QM3AC) .........................................138 Dimensions..................................................................................................................................138 Thor VM3A .............................................................................................................................
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Customer Support Technical Assistance To search our knowledge base for a solution or to log in to the Technical Support portal and report a problem, go to www.hsmcontactsupport.com. For our latest contact information, see www.honeywellaidc.com/locations. Product Service and Repair Honeywell International Inc. provides service for all of its products through service centers throughout the world.
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CHAPTER 1 ABOUT THE COMPUTER FEATURES This chapter introduces the Thor VM3A Vehicle-Mounted Computer. Use this chapter to learn about the basic computer features and functions. About the Thor VM3A Vehicle-Mounted Computer The Thor VM3A Vehicle-Mounted Computer (VMC) is a rugged, vehicle mounted computer powered by Android and capable of wireless data communications from a fork-lift truck or any properly configured vehicle.
Model Overview Available Features Android 9 operating system, upgradeable through Android R 2.2 GHz Qualcomm Snapdragon™ 660 octa-core processor 4GB RAM, 32 GB flash memory User accessible microSD card up to 512 GB (SDXC/SDHC-compliant) WXGA displays available for indoor and brighter outdoor options Integrated ambient light sensor, accelerometer, gyroscope3, and magnetometer WLAN IEEE 802.11 a/b/g/n/ac radio; Wi-Fi certified Bluetooth™ V5.
Back View - Thor VM3A Top Service Cover By removing the top service cover, you can gain access to: • The SDcard slot (for a microSD card) • The UPS disconnect button, named “Shipping Mode Button” Left-Hand Side Service Cover Contains a switch that determines which USB port will be used for ADB or USB purposes. • The micro-USB connector • The USB port of the QM1 or QM3 Dock The micro-USB connector is located here as well.
Power Management Modes The Thor VM3A has three power modes: On, Sleep, and Off. On Mode When the computer is attached to vehicle power, external power supply, or is operating from the UPS battery and the power button is pressed, the computer is in the On mode. In this mode, the keypad, touch screen, and any attached peripherals, such as a scanner, function normally. The display remains On unless the unit transitions to Sleep Mode or screen blanking is activated.
External AC Power Supply If DC power is not available, for example, in an office environment, an optional external Universal Input Power Supply can be used to convert AC wall outlet to an appropriate DC level. AC to DC power input for the computer is delivered to the dock via an optional external power supply and adapter cable. See External AC/DC Power Supply. The external power supply should be used with the VMXD Dock. Uninterruptible Power Supply • The VM3A contains an internal UPS battery backup.
Charging Timeout • A fully discharged UPS battery normally recharges in less than 4 hours when the computer is in a powered dock and within the safe charging temperature range. • If the UPS battery is not charged before an 8 hour timeout period expires, the UPS Status LED is amber. • The charge timeout is reset if charging resumes upon application of external power. • The charge timeout is reset if charging resumes when the computer enters the permissible temperature range for charging.
The VM3A uses an 8A time delay (slow blow) fuse that is externally accessible and user replaceable. The fuse is located on the back of the dock and is accessed by unscrewing the cap. Should the fuse need replacement, replace with similar type or rating of the below fuse specs: • Littelfuse 0215008.MXP, • Cooper Bussmann BK1/S506-8-R, • Bel Fuse 5HT 8-R, • or equivalent. Caution: Fuse has voltage on it even when power is Off. Always disconnect input power before changing the fuse.
7. When the computer is attached to external power, the UPS battery is automatically reconnected. 8. Press the Power button to turn on the computer. Replace the UPS Battery The UPS battery in the VM3A is field replaceable. Should the UPS battery fail, it can easily be replaced to minimize downtime.
5. Loosen the fourteen (16) captive M3 screws holding the front panel. Use a #2 Phillips bit. 6. Carefully lift the front panel away from the device. 7. Note the orientation of the UPS battery. Lift the UPS battery out of the battery well and place it outside the well. Do not pull on the wires attaching the battery to the computer while lifting the battery. 8. Locate the retaining tab on the wiring connector for the UPS battery. Press on the tab and gently disconnect the UPS battery wiring. 9.
Battery Status Icons Icon Status The battery charge is at 100%. The battery charge is at 50%. The battery charge is low. You need to charge the battery soon. The battery is critically low. You need to connect the computer to a dock. The computer is connected to the dock and the battery is charging. There is a battery error. Note: At high ambient temperatures (above 30 degrees Celsius) the device may dim the display to reduce internal temperatures and maintain safe operation of internal components.
Power On the Computer The dock has a power switch on the back. The “On” side of this rocker switch has a raised bump to allow the state of the switch to be determined when the switch may not be easily viewed, for example, after the dock is mounted in a vehicle. After external power has been connected and the computer has been mounted in the dock, press the side of the power switch with the raised bump to pass power from the dock to the computer. Next locate the Power button on the front of the VM3A.
Power Cable Cautions Caution: When routing the power cable: • Route power cable away from the outside of the fork truck. • Choose a mounting location so that the power cable does not extend outside the vehicle and that provides sufficient clearance so that the power cable (especially the dock connector end) is not pressed against part of the vehicle. • Use the proper Strain Relief Cable Clamps to secure cable. • The power cable is less flexible in low temperature environments. Avoid sharp bends.
Power Mode Select the desired power mode behavior. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell settings > Power Mode. 3. Choose one of the following options: • AC/DC • Ignition Control • Auto-On • UPS 4. Select Power Schedule for Sleep and Shutdown. 5. Tap Apply. AC/DC The computer is turned On and Off manually by the user using the power button on the front of the device.
Welcome Screen The first time you power On the computer, a Welcome screen appears. During the manual setup process, follow the prompts on the screen as the wizard has you: • Set the default language. • Set up the Wi-Fi network connections. • Set the time, date, and time zone. • Personalize (name) the computer. • Set up security and privacy options. • Calibrate the touch screen (not required for PCAP touch screen).
Change the Screen Lock to Protect the Computer After you start using the computer, you should change the screen lock to prevent unauthorized persons from accessing the computer without a password, pin, or pattern to unlock the touch screen once it has been locked. The recommended setting for the Screen Lock is to enable a Password lock. Use a strong password value (e.g., include numbers, characters, special characters, and mix character case). 1.
Screen Blanking Screen blanking (blackout) can be enabled when the vehicle is in motion. Once screen blanking is enabled, the display is blanked out (or a preselected zoom area is displayed) any time when the vehicle is in motion. If the screen blanking cable is removed, screen blanking is disabled and the display remains On. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Screen Blanking.
4. Tap the Set Zoom Area button. 5. Select the desired zoom area by tapping on the upper left corner of the desired area and dragging to the lower right corner of the desired area. The selected area is highlighted by a red outline. Note: Be sure to select the desired area from the upper left corner to the lower right. Selecting the area from a different corner may result in nothing (a black box) being displayed. 6. If the selected area is not satisfactory, repeat the step above to reselect an area. 7.
Orange Key LED LED Behavior Status Solid Red • Indicates the Orange Key modifier key is active. Orange Key modes in invoked for the next keypress only. • Pressing the Orange key a second time exits this modifier mode and turns off the LED. • Pressing the Orange key followed by the Shift key places the system in Caps Lock mode. • To exit Caps Lock mode, press the Shift key again. Off Neither Orange Key or Caps Lock mode is invoked.
External Power Not Present LED Behavior Status Blinking Green UPS is more than 30% charged Blinking Amber UPS is less than 30% charged Off Unit is off Connection LEDs Link LED Bluetooth LED Wi-Fi LED Link LED LED Behavior Status Solid Green Indicates a connection to Host. By default, the Link LED is disabled. Blinking Green Indicates a ping response has been received within five times of the user specified response time. Off Indicates no connection to Host.
Adjust Speaker Volume 1. The speaker volume can be adjusted via the keypad: • Use the Blue Key + P1 keypress to increase speaker volume • Use the Blue Key + P2 keypress to decrease speaker volume 2. The volume slider appears. 3. Tap the down arrow to expand the options. Use the stylus or the Volume buttons to adjust each volume type. • Use the slider for notifications. • Use the slider for media (e.g., music, videos and other media). • Use the slider for alarms.
Setting Description Default alarm sound Select a alarm sound. Other sounds Dial pad sounds Enable or disable an audio tone when you touch the numbers. Screen locking sounds Enable or disable an audio tone when the screen is locked. Charging sounds Enable or disable an audio tone when the computer is charging. Touch sounds Enable or disable audio sounds when you use the touch screen. Emergency alerts Select to configure Emergency alert settings.
Manual mode When enabled, defroster activation is controlled solely by the user. No temperature monitoring and timers are used to control the defroster. The user must manually turn the defroster On or Off. How Manual Mode Works Manual mode gives you full control over turning the defroster On or Off. When Manual mode is enabled, automatic mode no longer used to control the defroster’s behavior. To turn the defroster on/off, you must tap a button on the Defroster screen in the Settings app.
Defroster Setting Description Temperature Shows detected LCD window temperature Manual/Automatic Tap the button to switch between Automatic mode or Manual mode. To learn more about the modes, see How Automatic Mode Works on page 21 and Manual mode on page 22. Defroster On/Off Tap the button to switch between On and Off. Insert a microSD Card You can use a microSD card to increase file storage capacity or to install software.
5. Locate the microSD card installation slot. 6. Slide the microSD card into the slot. The label side (front) of the microSD card faces toward the back of the computer. 7. Reattach the access panel, torquing the screws to 4-5 inch pounds. 8. If removed, reinstall the computer in the dock. 9. Press the Power button to turn on the computer. Scanners VM3A supports external scanners through USB, Serial Port, and Bluetooth.
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CHAPTER 2 ABOUT THE USER INTERFACE AND APPLICATIONS Use this chapter to learn about the user interface and how to interact with the screen. You can also use this chapter to learn about the Honeywell applications on the computer. About the User Interface The Android 8 operating system provides a touch-friendly and easy-to-navigate user interface. When you turn On the VM3A, the Home screen is the first screen that appears after language provision and the startup Wizard is complete.
Item Description Search bar Search the Internet or the computer using Google™. Touch the microphone icon in the search box to initiate a voice search or command. Home Screen Panel You can create more than one custom Home screen panel. Swipe left or right on the Home to switch between your custom panels. Favorites tray App icons in the customizable tray are visible on all Home screen panels.
Remap a Button or Key You can change the default function of the physical buttons and keys. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell settings > Key Remap. 3. Tap the plus sign (+). 4. Press the button or key you want to remap. 5. Tap OK. 6. Tap Keys or Applications to view the available functions. 7. Select the function you want assigned to the button. The function you selected now appears next to the button or key name.
When a notification icon appears in the status bar at the top of the screen: 1. Swipe down from the top of the screen to open the notifications panel. 2. Respond to the notification. You can take one of the following actions: • Tap the notification to open the associated app. • Tap a quick-reply or action command (e.g., Reply, Archive) if available. • Swipe the notification sideways, off the screen to dismiss it. Note that some notifications cannot be dismissed.
Customize the Favorites Tray Modify the Favorites tray to contain the apps you use the most. 1. Tap and hold the app icon you want to replace on the Favorites tray. 2. Drag and drop the app on “X Remove” at the top of the screen. 3. Swipe up from the bottom of the screen to access all apps. 4. Tap and hold the icon of the app you want to add. 5. Drag and drop the icon into position on the Favorites tray.
• Slide Slowly move your stylus across the screen, without pausing when you first touch. For example, you can slide a notification to the left until the Settings gear is revealed. • Double-tap Tap quickly twice on a web page, map, or other screen to zoom in. Double-tap again to zoom out. Set the Time Zone The computer gets the current date and time from its network connection. If preferred, you can change this behavior and manually set the time zone for your location. 1.
Icon Application Description Demos Honeywell Demo apps demonstrate the basic capabilities of the computer and are not intended as functional business solutions. The demos included, demonstrate scanning, signature capture, NFC functionality, and printing via Bluetooth technology. Information on how to create custom applications for your Honeywell computer can be found in the Honeywell Software Development Kit (SDK) for Android, available from the Technical Support Downloads Portal.
Applications You Can Download to the Computer You can download Honeywell applications to extend the capabilities of the computer. You may need to purchase a license to run some applications. To learn more about the applications described in this section and other Honeywell software solutions, go to www.honeywellaidc.com > Browse Products > Software. Honeywell Enterprise Browser Enterprise Browser is a locked-down enterprise Web client application designed for Honeywell computers.
Unlock Developer Options Developer options only appear in the Settings app if you unlock the feature. If you are a developer working with the computer, you can easily unlock the additional settings to use for testing and debugging applications under development for the computer. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > System > About phone. 3. Tap Build number seven times. A message appears informing you that you are now a developer. 4.
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CHAPTER 3 CONFIGURE THE COMPUTER Use this chapter to learn about the available methods for configuring your computer. You can also use this chapter to learn how to configure network communication and wireless security. How to Configure the Computer You can configure many parameters on the computer such as the bar code symbologies it decodes or the network settings. The values you set for these parameters determine how the computer operates. You configure the computer using the Settings app.
• Tap a suggestion to open the settings screen or app relevant to the suggestion. • Tap the , and then Remove to dismiss the suggestion. Network & Internet Setting Description Wi-Fi • Turn Wi-Fi on or off. • Lists available Wi-Fi networks in range and the connection status when the radio is turned on. • Add a network Wi-Fi connection.
Apps & notifications Setting Description Apps • View a list of all apps installed on the computer or system services running. Notifications • Tap App notifications to set the notification settings for each app. • Tap On the lock screen to set Show all notification content or Don’t show notifications at all. App permissions • Turn Allow notification dots and blink light On or Off. • Select Default notification sound. • View and manage app permissions.
Setting Description Wallpaper Set the wallpaper. Advanced Sleep Set the inactivity time limit before the unit automatically turns of the screen to save battery power (seconds or minutes). Keypad Backlight Set the inactivity time limit before the keypad backlight automatically turns off (seconds or minutes). Font size Set the default on-screen text size. Screen Saver Set the screen saver. Ambient display Set how the screen in sleep mode responds when new notifications are received (e.g.
Setting Description Trusted agents View and enable/disable trusted agent apps such as, Smart Lock by Google on the device. Trusted agents bypass security based on set parameters. Screen pinning Enable or disable the screen pinning feature. When enabled you can pin the device screen to a recently used app where it stays until you unpin the app via the security method chosen. Apps with usage access View and manage apps with usage permission.
Setting Description Key Remap Change (remap) a button or key function. To learn more, see Remap a Button or Key on page 29. Link LED Indicator Set Link LED Indicator settings: IP address, ping rate, failed ping count threshold, degraded link threshold. and failed link threshold. Misc Turn on or off miscellaneous features. Power Mode • Permanent Caps Lock Enable • Touch Screen Disable • Enable Keypad Backlight • Set Power Mode to AC/DC, Auto-On, Ignition Control, or UPS.
Setting Description Reset options Select from the following reset options: About phone • Reset Wi-Fi, Mobile & Bluetooth Use to reset all network settings, including Wi-Fi, Mobile data and Bluetooth. • Reset app preferences. Use reset app preference back to defaults. This apps you disabled, notification changes, default app actions set, background data restrictions for apps and permission restrictions. • Enterprise data reset. To learn more, see About an Enterprise Data Reset on page 119.
5. Enter any required information if the network is secured (e.g., password, key or certificate name). 6. Tap Connect. Once you connect to a saved Wi-Fi network: • Tap the network name on the list to view details (e.g., status, signal strength, speed, frequency, security type). Select Cancel to close details screen. • The computer automatically connects to the same network when the network is in range and the WLAN radio is turned on.
Connect to an Ethernet Network To connect the computer to an Ethernet network. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Network & Internet > Ethernet. The Ethernet setting is turned On by default. 3. Tap Ethernet. The Ethernet connection screen shows the current Ethernet connection. By default, the computer assumes a DHCP connection, and that your network has assigned an IP address automatically. 4. (Optional) To assign a static IP address. a.
1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Network & Internet > VPN. 3. Tap the name of the VPN in the list. 4. Enter any necessary credentials when prompted. 5. Tap Connect. A appears in the status bar and a notification is received. To disconnect from the VPN, tap the notification. Edit VPN Information Editing an existing VPN profile be done from the VPN screen. 1. Swipe up from the bottom of the Home screen to access all apps. 2.
Android supports DER-encoded X.509 certificates saved in files with a .crt or .cer file extension. To install a valid certificate with a .der or other extension, you must change the extension to .crt or .cer to install it. Android also supports X.509 certificates saved in PKCS#12 key store files with a .p12 or .pfx extension. To install a valid key store file with another extension, you must change the extension to .p12 or .pfx to install it.
4. Scroll to the bottom of the screen and tap Disable (for System certificates) or Remove (for User certificates). 5. Tap OK. Note: You can enable a disabled System certificate but if you remove a User certificate, you must install it again to enable it. About Bluetooth Communications Your computer is equipped to communicate with other devices using Bluetooth technology. The Bluetooth radio must be turned on to discover, pair and connect to other Bluetooth devices.
7. (Optional) Once paired to a device, you can connect manually to the device. Tap the device under Paired devices. The word “Connected” appears under the paired device name. The status icon changes from • to . To disconnect a paired device, tap the name of the paired device and then tap OK when the “Disconnect?” screen appears.
1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Connected devices > Bluetooth. 3. If necessary, tap Off to toggle the Bluetooth radio On . Connect a Bluetooth Scanner To connect to a Bluetooth scanner, the Bluetooth radio must be turned on and then scan a pairing bar code with the Bluetooth scanner. 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Scanner Edge 3. Tap the menu icon . and then tap Pair BT Scanner. 4.
How to Share Your Data Connection You can share the data connection through USB tethering or Bluetooth tethering. Share the Data Connection Through USB or Bluetooth You can share your data connection with another device through tethering. After you connect the computer to another device through a USB connection, you can share the computer’s data connection through USB tethering.
for running custom smart card applets and storing your personal information (e.g., account information and credentials). Note: When using a Universal Integrated Circuit (UICC) card for NFC Secure Element NFC link encryption, install the card in SIM slot 1. Developer and Device Management Information To download the Honeywell Mobility SDK for Android, Enterprise Provisioner, and Staging Hub: 1. Go to www.honeywellaidc.com. 2. Select Get Resources > Software. 3.
Enable or Disable Provisioning Mode 1. Swipe up from the bottom of the Home screen to access all apps. 2. Tap Settings > Honeywell Settings > Provisioning mode. 3. Tap the button to toggle the provisioning On or Off.
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