RP2B/RP2D/RP4B/RP4D Thermal Printers Quick Start Guide RP234-EN-QS Rev B 8/17
Get Started 1. Remove the battery from the printer then remove the red battery isolator. 2. Reinstall the battery in the printer. Align the release tab with the same side as the charge contacts and lock the battery into position. The latch clicks into place when properly seated.
. Connect the power supply to printer’s power jack. 4. Connect the AC power cord to the power supply and plug into an outlet. Do not operate the printer while it is connected to the AC power supply.
Load Labels or Paper Load labels or paper into the printer as follows: 1. Press down on the latch lock and lift up the printer’s cover. 2. Slide and hold open the supply hubs.
3. Orient the paper as shown and insert into the printer. 4. Allow the supply hubs to retract onto the paper roll, then press the cover down until it latches. 5. Press the media button 2 or 3 times to normalize tracking. Each button press advances the paper to the start of the next label. Download Required Software 1. Create a new folder on your local computer named Drivers. 2. Go to the Technical Support Downloads Portal at https:// hsmftp.honeywell.com.
3. Go to: Software - Printers - Mobile - Portable - RP2 RP3 RP4 - Utility to download the NETira® CT Printer Configuration Utility. 4. When prompted, click on Open Honeywell Software Downloader. 5. Once the file has been downloaded, extract it to your Drivers folder. 6. Go to: Software - Printers - Mobile - Portable - RP2 RP3 RP4 - Drivers - Printer to download the Windows Printer Drivers (for DPL Input Mode). 7. When prompted, click on Open Honeywell Software Downloader. 8.
Add the Printer to Your Host System The default USB class is CDC Composite. On some systems (e.g., handheld devices), you will have to change this USB class in order to connect. See your User Guide for further information. 1. Connect the USB cable to the printer and to the USB port on the host system. 2. Power up your printer. 3. Your host computer should recognize the printer and begin adding the device driver.
3. Query the printer by clicking Tools - Update Available Connections For Printer. This will look for the USB Virtual COM Port. 4. Once this is completed, reopen the dropdown menu and select the USB Virtual COM port. Note: Make sure this port is not in use by the printer driver when you add it to the host system. 5. Press CTRL-q to display the printer’s configuration. See your User Guide for detailed information about changing the printer’s settings.
Front Panel On/Off Button Battery Charge Level Media Button WiFi Signal Bluetooth Indicator On/Off Button Button Press Result Any length press when printer is off Turn printer on Short press (less than 5 seconds) Enter or exit sleep mode Medium press (5 - 10 seconds) Print configuration label Long press (more than 10 seconds) Turn printer off 8
LED Display Icon Battery charge level Bluetooth indicator WiFi signal Indication When not charging: Off = Battery is midway to fully charged Solid orange = Battery charge is 10-30% Blinking red = Battery charge is 10% or less When charging: Solid green = Battery charge is 90% or more Solid red = Battery charge is less than 90% Off = Bluetooth radio is off, disabled, not associated with a mobile device, or printer is off Solid blue = Bluetooth is enabled and connected Off = WiFi radio is off, disabled,
Audible Indicators Beeps Indication 1 long beep Power supply disconnected 2 short beeps every 5 seconds No media 2 long beeps Power supply connected 3 short beeps Battery charge is low 5 short beeps Printer door open 10
Support To search our knowledge base for a solution or to log into the Technical Support portal and report a problem, go to www.hsmcontactsupport.com. Limited Warranty For warranty information, go to www.honeywellaidc.com and click Get Resources > Product Warranty. Patents For patent information, see www.hsmpats.com. Disclaimer Honeywell International Inc.
