User's Manual

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Document K14392V1 – Rev A – 07/07

Rapid Eye Software

Using ADMIN and VIEW to Configure

Multi-Media Units and Manage Accounts

System Administrator’s Guide

Summary of content (260 pages)

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Rapid Eye Software Using ADMIN and VIEW to Configure Multi-Media Units and Manage Accounts System Administrator’s Guide Document K14392V1 – Rev A – 07/07
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Revisions Issue Date Revisions K5403V10 Rev A 2004, October Honeywell template. V10.B 2004, December Formatting: pagination; minor edits.
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Table of Contents The Administration of a Rapid Eye System ............................................ 19 Start Here..................................................................................................................................................................... 19 About Using a PC to Operate Rapid Eye Units ................................................................................................ 19 About Using LocalView Onsite .....................................................
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Table of Contents Many Connections to a Unit........................................................................................................................................ 43 To Specify Dial-up and Network Connections ................................................................................................. 43 RAS Server ..................................................................................................................................................................
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System Administrator’s Guide Customizing Settings for Recorded Video.................................................................................................................. 69 Resolution Setting............................................................................................................................................. 69 Frame Rate Setting ...........................................................................................................................................
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Table of Contents Enhancing Video for Security ............................................................... 103 Event Recording: Configuration................................................................................................................................ 103 Using Higher Settings for Video Recorded During an Event ......................................................................... 103 Setting Lower Values for Continuous Recording ....................................................
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System Administrator’s Guide Configuring Other Hardware ................................................................ 129 Clearing Storage ............................................................................................................................................. 129 Preventing Users from Clearing Storage........................................................................................................ 130 To Trace the Clearing of Storage ...........................................
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Table of Contents Adding an Account, Using Admin and View............................................................................................................. 155 Naming Restrictions........................................................................................................................................ 156 User Groups....................................................................................................................................................
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System Administrator’s Guide Events Defined .......................................................................................................................................................... 187 Setting an Event to Trigger an Alarm or to Be Logged .................................................................................. 187 Setting an Alarm..............................................................................................................................................
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Table of Contents Removing an Alarm Station....................................................................................................................................... 219 Disabling/Enabling Dial-up Server.................................................................................................................. 219 Alarms from a De-listed or Unregistered Unit ...........................................................................................................
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System Administrator’s Guide Logging On................................................................................................................................................................ 243 View: Setting the Db ....................................................................................................................................... 243 To Set a Multi Db for View .......................................................................................................................
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Table of Contents 14 Fig. 5–9. Fig. 5–10. Fig. 5–11. Fig. 5–12. Fig. 5–13. Fig. 5–14. Fig. 5–15. Fig. 5–16. Fig. 5–17. Fig. 6–1. Fig. 6–2. Fig. 6–3. Fig. 6–4. Fig. 6–5. Fig. 6–6. Fig. 6–7. Fig. 6–8. Fig. 6–9. Fig. 6–10. Fig. 6–11. Fig. 6–12. Fig. 6–13. Fig. 6–14. Fig. 6–15. Fig. 7–1. Fig. 7–2. Fig. 7–3. Fig. 7–4. Fig. 7–5. Fig. 7–6. Fig. 7–7. Fig. 7–8. Fig. 7–9. Fig. 7–10. Fig. 7–11. The Configure Automatic Optimizations Command. The Enhanced Preview Window.
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System Administrator’s Guide Fig. 8–9. Fig. 8–10. Fig. 8–11. Fig. 8–12. Fig. 8–13. Fig. 8–14. Fig. 9–1. Fig. 9–2. Fig. 9–3. Fig. 10–1. Fig. 10–2. Fig. 10–3. Fig. 10–4. Fig. 10–5. Fig. 10–6. Fig. 10–7. Fig. 10–8. Fig. 10–9. Fig. 10–10. Fig. 10–11. Fig. 10–12. Fig. 10–13. Fig. 10–14. Fig. 10–15. Fig. 10–16. Fig. 10–17. Fig. 10–18. Fig. 10–19. Fig. 11–1. Fig. 11–2. Fig. 11–3. Fig. 11–4. Fig. 11–5. Fig. 11–6. Fig. 11–7. Fig. 11–8. Fig. 11–9. Fig. 11–10. Fig. 11–11. Fig. 11–12. Fig. 11–13. Fig. 12–1 . Fig.
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Table of Contents Fig. 14–2. Fig. 14–3. Fig. 14–4. Fig. 14–5. Fig. 14–6. Fig. 14–7. Admin Icon on the Windows Desktop. Specifying the Multi Db. The Admin Logon Window. Copying Multi Db Data to another Multi Db. Options for Generating a MinAdmin Multi Db Template. The Log On to View.
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System Administrator’s Guide Table 8–8 Table 10–1 Table 10–2 Table 10–3 Table 10–4 Table 10–5 Table 10–6 Table 11–1 Table 11–2 Table 11–3 Table 11–4 Table 13–1 Table 14–1 Document K14392V1 Rev A 07/07 Maximum Simultaneous Sessions Security Priorities System Password: Status Maintenance Tasks and Rights of a User Account Security Happenstance Event Reference, by Source and Tab Event: Default Settings for Log and Alarm Defining a Connection to an Alarm Station Connection Information Needed for a Rapid Eye
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Table of Contents 18
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1 The Administration of a Rapid Eye System Start Here Means of Configuring a Rapid Eye Unit You have the option of configuring a Multi-Media DSP unit for CCTV use: • Without using a personal computer (PC). Using LocalView, an interface that runs on the Multi-Media DSP unit, to configure and operate a unit. • Using a PC. Run Honeywell Rapid Eye Admin software for the administration of the Rapid Eye system, and Rapid Eye View software, to operate Rapid Eye units. • Using either.
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The Administration of a Rapid Eye System About Using LocalView Onsite Interface for operating one Rapid Eye unit Configuration made using LocalView applies only to the unit on which it is running. To find out how to use LocalView, the interface offers a context-sensitive Help system. Network connection If a unit is inserted in a common network, LocalView may be needed by installers to enter the unit’s IP address. To do so, a Quick Install wizard is available when using LocalView.
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System Administrator’s Guide First Use: Running Admin Software The purpose of Admin software is to manage information in a Multi db. On first use, starting Admin software is as simple as: 1. Double-click the Admin icon, shown in figure 1–3. The Rapid Eye Multi-Media Admin Logon window appears. 2. If “Administrator” is not in the User ID box, type it. 3. Click OK . Fig. 1–3. Desktop Icon for Admin software.
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The Administration of a Rapid Eye System For Questions In-depth reference Most systems require only a few pages of this guide to make everything work. Use the table of contents and index to locate the information that you need. This guide is also available in Adobe Portable document format (PDF) while running Admin software, and can be searched using Adobe Acrobat Viewer.
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2 Multi-Media Site: Name Preparations Road map A Multi-Media site refers to one Multi-Media unit. Even when there are many units at a “company site”, each unit is considered as one Rapid Eye site. Before setting-up Rapid Eye sites for use by View operators, your Multi System Administrator (Multi SA) should check if: • Hardware at the Multi site is installed. • Admin and View software are installed. See Right to Use Admin on p. 180. • Multi central database is available. Obtained using Admin.
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Multi-Media Site: Name Site Setup: Checklist Four items • Name the site. See Naming / Renaming a Site. • Identify the type of connections to the site and add them to the site definition. See Types of Connection. • Using View, start a Maintenance Session. See p. 53. • Make the site operational by updating time zone, time and security, as explained in Making a Site Operational, p. 55. Naming / Renaming a Site Fig. 2–1. Where to Click when Adding a Site. 1. Use Admin to display the Sites tab. 2.
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System Administrator’s Guide 3. Type a name in the Site Name box. The Multi-Media unit can be referred to by name. 4. Add a connection to the unit. 5. Click Save and Close. Site Naming Tips Try to use descriptive names: the address, area in the building, use of the facility and so on. The goal is to avoid confusion in an emergency. • Beware of placing an address next to a site number. Some addresses can lead to confusion. For example: “Site 26, 2607 Blue Jay Way” and “Site 27, 2609 Blue Jay Way”.
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Multi-Media Site: Name Grouping Sites Flexibility Grouping sites is optional and applies only to organization's with two or more Multi-Media units. Folders for grouping sites As in a filing system, Multi-Media sites and Multi sites can be grouped, by assigning their names to a folder. A site cannot be duplicated or copied to another folder. To Create a Folder 1. Using Admin, click the Sites tab. 2. The many ways of creating a folder are for your convenience. Use any one.
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System Administrator’s Guide To Rename a Folder 1. Using Admin, click the Sites tab. 2. Select a folder; then, either: • Click the folder’s name again, once. • Click , on the toolbar - or • 3. Right-click the folder’s name; then click Update on the menu that appears. Save the folder’s name. Either: • Press the Enter key • Click elsewhere in the View window - or • Switch to another Windows application. To Delete a Folder 1. Using Admin, click the Sites tab. 2. Click a folder. 3.
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Multi-Media Site: Name Removing a Site Honeywell recommends that before deleting a site definition, you remove the system password from that Multi-Media unit. See Removing a System Password, on p. 169. You do not need to remove the system password from all sites; only on the unit being deleted from your Multi db. If the site password is not removed from the unit, you will need to remember it when you create another site definition for that Multi-Media unit.
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3 Multi-Media Site: Connection Configuration Types of Connection Connections can be: dial-up or network. Alternatively, a direct connection between a PC and a unit can also be used. A connection is not needed to use LocalView. A checklist of the information needed for each type of connection is listed in table 3–1. Table 3–1 Possible Connections to a Rapid Eye Unit For a Connection Using … A Multi SA Needs … dial-up to a remote Multi-Media unit - telephone number to reach unit, p.
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Multi-Media Site: Connection Configuration Fig. 3–1. Selecting a Network or Dial-up Connection. Dial-up Connection: to a Unit Using a modem (i.e., dial-up), an operator can connect to a Multi-Media unit. The modems can be internal or external. A dial-up connection is optional. For other means of connecting to a Multi-Media unit, see table 3–1 on p. 29. Fig. 3–2. 30 Dial-up Connection.
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System Administrator’s Guide Setting a Dial-Up Connection Fig. 3–3. Automatic Tag Added to a Connection's Name. 1. While adding a site (as in Naming / Renaming a Site, above) or updating one, click in the “Connections to the Site” pane. The Add Connection dialog box is displayed. Leave the IP Address box empty for a dial-up connection to a Multi-Media unit. 2. Click Use Dial-up Networking. See figure 3–3, above.
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Multi-Media Site: Connection Configuration Area Code: Irregular Use Fig. 3–4. Irregular Use of Area Codes. Irregular use of area codes occurs when making: • A long distance call within one area code. • A local call to another area code. You can easily deal with these scenarios (see figure 3–4, above) by using Admin to modify or add another dial-up connection.
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System Administrator’s Guide Forcing a Local Dial-up Across Area Codes 1. In the Add Site/Update Site dialog box (as in Naming / Renaming a Site), in the “Connections to the Site” pane, click either: , to add a connection. The Add Connection dialog box appears. - or - , to update a connection. The Update Connection dialog box appears. 2. Click Use Dial-up Networking. 3. In the Connection Name box, append a suggestive name such as “force local call”. 4.
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Multi-Media Site: Connection Configuration Offering Many Dial-Up Connections to the Same Unit More than one dial-up connection to the same Multi-Media unit may be needed. Table 3–2 lists configurations, and the number of connections for best results. For example, Windows Dial-Up Networking can give unwanted results when some View operators are inside the Multi-Media unit’s local calling area and others are outside.
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System Administrator’s Guide To Set a Network Connection 1. In the Add Site/Update Site dialog box, click in the “Connections to the Site” pane. The Add Connection dialog box appears. In the Connection Name box, a stylized arrow and “Network” are appended to the site’s name. 2. Before typing into the IP Address box, find out whether you are dealing with a: 3.
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Multi-Media Site: Connection Configuration Standalone Unit and a PC that Has a Network Card To use a direct connection to a Multi-Media unit, you need a network crossover cable. Fig. 3–7. Tip Using a Direct Connection to Operate a Multi-Media Unit. For other means of connecting to a Multi-Media unit, see table 3–1 on p. 29. LocalView For a single Multi-Media unit or Multi-Media LT unit, onsite operators have the option of using LocalView instead of a PC. See About Using LocalView Onsite, on p. 20.
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System Administrator’s Guide Network Address Translation In a nutshell A connection to one or many Multi-Media units, using one IP address, can be made by using network address translation (NAT) also called port address translation (PAT). This is useful to connect to Multi-Media units through: a WAN, the Internet or to another segment of the same LAN. The key is to configure a router to translate and map the Sessions source IP port.
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Multi-Media Site: Connection Configuration Table 3–4 Item Network Address Translation (NAT) Example Data Field IP Address/Port router router’s software WAN / Outside IP* 164.178.32.59 Used also in Admin for the connection definition. LAN / Inside IP* 192.168.101.1 Is also unit’s IP gateway For port mappings, see table 3–5, p. 40. map source to destination Port(s) Multi-Media Data Source/Comment Connection dialog box unit “A” IP Address Session Source Port System tab in Admin software 164.
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System Administrator’s Guide Adjusting a Unit’s IP Settings for NAT Fig. 3–9. 1. 2. NAT Configuration: Changing the IP Address of a Multi-Media Unit. Ask the network administrator of the remote LAN for the unit’s: • IP Address • Subnet Mask • Gateway. The Gateway on the unit matches the router's Inside IP address; for example, in figure 3–9, it is set to 192.168.101.1. Enter the values obtained in step 1 using either: • LocalView software, onsite.
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Multi-Media Site: Connection Configuration Setting a Router’s Mappings Fig. 3–10. NAT Configuration: Router Settings. Supply the three destination ports for Multi-Media unit to the network administrator of the router. Indicate that they need to be mapped to the Outside IP Source Ports on the router, and to the unit’s LAN IP Address. See table 3–5, below, or figures 3–8 and 3–10.
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System Administrator’s Guide Updating a Unit's Connection 1. Using Admin software, add (or update) a connection to a site. You have the option of renaming the suffix in the connection name to “WAN”, “Internet” or other useful reminder of what type of connection is being set up. See figure 3–10. 2. Assign the router’s outside IP address to the IP Address box. 3. Enable Use Network Address Translation. 4. Assign a value to the NAT Sessions Source Port.
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Multi-Media Site: Connection Configuration Choosing the Computer Name or a Static IP In the IP Address box With DHCP, your network administrator has the option of assigning either a dynamic IP address or static IP address to a Multi-Media unit. See the procedure: To Set a Network Connection, on p. 35. Either a dynamic IP address or computer name. For units on a DHCP-enabled network, registration of DHCP leases is made with the DNS specified on the Properties of the network card in the DHCP server.
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System Administrator’s Guide Many Connections to a Unit Depending on your organization’s needs, you can have one or many types of connections. There can be a mix of network and dial-up connections. A dial-up connection can be simultaneous with many network connections. Fig. 3–11. Tip Operating a Unit through Many Connections. Setting up many connections is optional. For other means of connecting to a Multi-Media unit, see table 3–1 on p. 29.
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Multi-Media Site: Connection Configuration Fig. 3–12. Listing of Connections (Two) to a Site. RAS Server There are two ways of connecting to Multi-Media units when using a Remote Access Service (RAS) server. • Only one RAS-dependent unit at a time. A RAS server can be transparent to users of View by adding RAS server information to the site definition. This is ideal when there is only one MultiMedia unit on the network using the RAS server. See figure 3–13. • Many units at once.
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System Administrator’s Guide A connection that behaves like dial-up A session request behaves just as if you had reached the site’s Multi-Media unit by connecting directly to it, by dial-up. Such a connection behaves as if it were a simple dial-up; two dial-up sites cannot be used at the same time with one modem. Sessions to a dial-up site have to be closed before using another dial-up site. What your network administrator needs Multi sessions (live, retrieval and alarm) are sent to port 10,000.
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Multi-Media Site: Connection Configuration 6. Select the Override PPP Settings checkbox. See figure 3–14. If a connection is being added, a “PPP” is appended to the connection name. You have the option of either: • Typing another name in the Connection Name box, such as adding "RAS". - or • 7. Enter the PPP user name and password; these are obtained from the network administrator responsible for the network’s RAS server. 8. Type the PPP password a second time. 9. Click Save and Close.
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System Administrator’s Guide Using a RAS Server before Connecting to a Unit Fig. 3–15. Tip Connecting to a RAS Server, Before Running View to Operate Units. A RAS server may not be needed by your organization. For other connections, see table 3–1 on p. 29. The two ways of using dial-up to connect to a Remote Access Service (RAS) server are: • Many units at once. A View operator, using a dial-up program of his/her choice, dials-up the RAS server before using View.
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Multi-Media Site: Connection Configuration Connections: Report and Customization A site’s connections are listed on the “Update Site” window. To view connections in the “Update Site” window: 1. Using Admin, click the Sites tab. 2. On the list of sites, do one of the following: • Double-click the site name you want to view. • Right-click a site name and click Update on the menu that appears. • Click a site name; then either: click Actions menu or press the F12 key.
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System Administrator’s Guide Firewall: Technical Note Multi sessions (live, retrieval and alarm) are sent to port 10 000, by default.
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Multi-Media Site: Connection Configuration To Sequence a Site’s Alarm Stations 1. While Naming / Renaming a Site, p. 24, the alarm station(s) that the site can call are listed. The list is in the Report Alarms to these Alarm Stations pane of the “Add Site” or “Update Site” window. 2. To change the order of an alarm station, drag its name to the position that you want it to have in the list. 3. End the edit of the site definition. To do so, click Save and Close.
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System Administrator’s Guide 3. To move alarm station names to the Alarm Stations available column, either: • Select one or many station names in the Report Alarms to column; then click the left-arrow, or • Double-click the ones that you want to move. 4. Click Save and Close. The Add Site/Update Site dialog box reappears, listing the alarm stations in the Report Alarms… pane. 5. You have the option of ending the site edit. To do so, click Save and Close.
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Multi-Media Site: Connection Configuration To Customize the Dial-up Connection to an Alarm Station Fig. 3–17. Customizing an Alarm Station’s Telephone Number. 1. While creating or updating a site, select an alarm station. 2. In the Report Alarms to these Alarm Stations pane, click . See fig. 3–17. The Update Station to Call in Case of Alarms dialog box appears. 3. Modify the telephone number so that it is as one would dial it.
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4 Unit Configuration: Basics Maintenance Session Using View View software is used to run a Maintenance Session on a Rapid Eye Multi-Media unit, not Admin software. The Maintenance Session is discussed in this System Administrator’s Guide because the session is designed to be used by the system administrator (the Multi SA) designated by your organization, to maintain and supervise your Rapid Eye System. Using a Maintenance Session The Maintenance Session is used to configure: • System hardware.
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Unit Configuration: Basics To Start a Maintenance Session 1. Log on to View, using a central database. 2. Using View, select a site on the Sites list, for which maintenance must be performed. 3. To start a Maintenance Session, either: • Right-click on the site name to select [Maintenance] from the shortcut menu. • Select the site; then click the Maintenance command on the Actions menu. • Select the site; then click on the toolbar. 4.
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System Administrator’s Guide Making a Site Operational A Multi-Media unit is “working” within minutes of being turned on. There are a few crucial steps needed to make your Rapid Eye site an outstanding security tool. The first Maintenance Session You run the first Maintenance Session at a site after: • Adding that site to a Multi central database. See Naming / Renaming a Site on p. 24 • Upgrading a Multi unit.
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Unit Configuration: Basics Security considerations A Multi-Media unit is “working” within minutes of being turned on, however there are crucial steps to make your Rapid Eye site a useful security tool: • Set the time zone and time. See Unit’s Time Zone and Clock, on p. 56. Incorrect time stamps can make the identification of video impossible. • Check the camera configuration. See Cameras, on p. 65. Cameras are detected automatically; you need to specify drivers for cameras that pan, tilt or zoom (PTZ).
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System Administrator’s Guide Time zone Your Multi SA needs to indicate in which time zone each Multi-Media unit is installed. Make this setting whether a Multi-Media unit’s clock is set manually or automatically. The Time Zone of a unit is crucial for correctly reporting on the video of events. To Indicate the Time Zone of a Multi-Media Unit Tip 1. Using View, select a unit whose time zone needs to be set. 2. Start a Maintenance Session. 3. Click the Time tab. See figure 4–2. 4.
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Unit Configuration: Basics Fig. 4–3. Different Rules May Apply for Daylight Savings Time in one Time Zone. SNTP: Setting the Clock Automatically See your IT Administrator to find out if a Simple Network Time Protocol (SNTP) server is in use. Multi-Media units on a LAN can benefit from the automatic setting. It is accurate to within a fraction of a second. 1. Obtain the IP address of an SNTP server. You have the option of also obtaining the address of an alternate server. 2.
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System Administrator’s Guide System Clock: Manual Setting A Multi SA can synchronize the clock of a Rapid Eye Multi-Media unit using a PC’s clock as reference. This is more useful for units connected only by dial-up, but can also be used for units on a LAN. Tip Check/set the clock on an operator's PC, before setting a unit's clock manually. Adjusting the Clock on a PC Running Rapid Eye Software To adjust a PC’s time, date and time zone, click Start followed by Settings, Control Panel and Date/Time.
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Unit Configuration: Basics Adjusting the Time on an Operational Unit If a unit's clock is set incorrectly (more than +/– a few seconds), Honeywell recommends setting a unit to the correct time (and date) as soon as possible. Human error or unauthorized use Leaving the clock set to an incorrect time (more than +/– a few seconds) for a long length of time (an hour or more) on an operational unit, can create problems for operators who need to retrieve video when the clock is set correctly.
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System Administrator’s Guide Securing a Site Securing the Multi system After Making a Site Operational (see p. 55), Honeywell recommends that you secure your Rapid Eye site by adding: • A system password. Use Admin to set a system password to protect your sites from unauthorized accounts. See System Password, on p. 166. - and • A password for the “Administrator” account.
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Unit Configuration: Basics Maintenance Reference Ending Maintenance To end a Maintenance Session, close the Maintenance window. Other actions can also close sessions: • Click • Click Disconnect on the Actions menu • Close View. Using Apply The Apply button is used after changes have been made to the: IP address and other network settings (including DHCP), motion mask, or response rules. If the Apply button is active and you click another tab, the button remains active.
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System Administrator’s Guide Maintenance Tasks The tasks in table 4–1 are carried out as you see fit. Suggestions are indicated in the Accomplish column.
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Unit Configuration: Basics Feedback Box Reference Table 4–2 Messages from a Unit, During a Maintenance Session Message Following … See… (page) Activate System Failure Apply or Multi-Media unit reboot 61 Activated System Apply or Multi-Media unit reboot 61 Activating remote unit... Multi-Media unit Reboot 61 Activating System Multi-Media unit Reboot 61 Clearing Storage Use of Statistics tab 128 Clearing storage, n % completed. Use of Statistics tab 128 Connecting to Remote Unit...
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5 Video Feed Setup Cameras Automatic detection A Multi-Media unit detects cameras that are powered and connected to it, when the unit is powered or rebooted. Using a Maintenance Session To setup a video feed, continue or start a Maintenance Session for the Rapid Eye site; how to do so is explained on p. 53. Fig. 5–1. The Video Tab: Camera Names and Image Settings. Renaming a Camera 1. Continue or start a Maintenance Session. 2. On the Video tab, select the name of a camera in the Name column.
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Video Feed Setup Adjusting a Video Feed 1. Continue or start a Maintenance Session. 2. On the Video tab, select the name of a camera in the Name column. 3. Adjust Brightness, Hue, Contrast and Saturation, as needed. You can monitor changes on the video feed displayed on the tab: your changes are saved on-the-fly. Video feed adjustments cannot correct cameras that are badly-angled, out of focus, in the dark, and so on.
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System Administrator’s Guide resolution of images is automatically adjusted for an optimal view of the video feed. See the Rapid Eye View Software Operator Guide, for more procedures and tips about live video. Tip The resolution of recorded video is setup in a Maintenance Session and does not change when View software automatically optimizes the resolution of live video. Smoothing video Video smoothing is an option of View, set by the View operator.
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Video Feed Setup PTZ See Pan, Tilt, and Zoom (PTZ) Setup on p. 85 and Using a PTZ Camera, p. 88. Screen area: size of camera windows on a PC monitor If the resolution settings for a Multi-Media unit take-up too much or too little of the PC monitor's area, adjusting Microsoft Windows’ Display Properties for a PC monitor can have a positive effect. See Customizing Windows for a PC Monitor’s Settings, on p. 82.
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System Administrator’s Guide Fig. 5–4. A Red Dot Is Added to the Icon of a Camera that Is Recording. Turning recording OFF A camera's settings are retained when recording is turned OFF. Disabling a camera resets the recording settings and other configurations to default settings. The defaults are used when the camera is re-enabled.
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Video Feed Setup Frame Rate Setting On the Recording tab, click a cell in the Frame Rate column. Select a value (of images per second (ips)) from the list that appears. The default value is: 1 ips. Table 5–1 Frame Rate Values (Approximate ips) for Multi-Media DSP Units NTSC 1 2 3 4 5 6 7.5 10 15 PAL 1 2 3 4 5 6 8 12.5 25 30 Using lower frame rates Frame rate and resolution. Units can record up to 30 ips from each NTSC camera (up to 25 ips for PAL), at the default resolution.
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System Administrator’s Guide Continuous Recording and Event Recording To use event recording, set different values for the Resolution, Frame Rate and Quality of from those for continuous recording. Authority The settings for recording video are made by your organization’s Multi System Administrator (Multi SA) or by a user with the Modify Configuration right in her account.
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Video Feed Setup Table 5–2 Event Recording: Duty Cycle Cutoffs Duty Cycle (% of recording time) Estimate for… 0 continuous recording only 10, 20, 30, 40, 50, 60, 70, 80, 90 mostly continuous recording (10), to mostly event recording (90) 100 event recording only Rapid Eye Storage Estimator To make storage estimates using more parameters (scheduling, audio, motion and so on), Honeywell’s Rapid Eye Storage Estimator is installed with Rapid Eye software. See p. 123.
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System Administrator’s Guide Automatic display of Maximization tool If settings are too high, the "DSP Bandwidth Utilization", the Automatic DSP Performance Maximization window is displayed. See figure 5–8. Fig. 5–8. The Automatic DSP Performance Maximization Window. Optimization options The list of options changes depending on: • The use of NTSC or PAL • The number of cameras connected to the unit. Optimization cannot be used if the cameras are not connected contiguously.
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Video Feed Setup Making Optimized Resolution and Frame Rate Settings In the Automatic DSP Performance Maximization window (see fig. 5–8), double-click an "automatic option". Manual display of Maximization window To display the Automatic DSP Performance Maximization window, click the "Configure Automatic Optimizations" command, after right-clicking on the Recording tab. See fig. 5–9. Fig. 5–9. The Configure Automatic Optimizations Command. The Enhanced Preview of Resolution 74 1.
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System Administrator’s Guide Fig. 5–10. The Enhanced Preview Window. Resolution Tips The following tips prolong your unit's archive of video through lowering the resolution of recorded video. Do you need to establish an individual's "presence" or a person's identify? • Presence may be sufficient.
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Video Feed Setup Comparing the Resolutions of Recorded Video Fig. 5–11. 76 Using High or Moderate Resolution, 320 × 240 (NTSC), to Identify a Subject.
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System Administrator’s Guide Security and Presence Before critical events occur, it is worthwhile to compare video recorded at Continuous values with video recorded using Event values. You can establish if the resolution is high enough for your organization’s security needs. Consult your security personnel to find out whether you need to: • Establish the presence of known individuals. Lower resolutions are usually adequate and take less storage.
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Video Feed Setup Fig. 5–13. To Establish Presence, Lower-Resolutions May Suffice. Retouching stills with software Bitmap editing tools and imaging software can be used to enhance video stills or screen captures. Though retouching may void the admissibility of the video as evidence in a court of law, it can be of use to highlight a detail or trait. Commercial software for retouching bitmaps includes: PaintShop Pro, Corel Photopaint, Adobe Photoshop, and others.
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System Administrator’s Guide Camera Tips for Identification: Quality and Resolution Fig. 5–14. Camera Distance Can Be more Important than High Resolutions. Camera placement can be a crucial factor when troubleshooting resolution issues. If higher Quality and Resolution values are insufficient for your video needs, consider consulting your system installers about: • Monitoring small or faraway objects.
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Video Feed Setup NTSC gauge The NTSC gauge is shown in figure 5–15. (1) shows a dot that indicates the resolution of video. The dot changes position when recording settings switch to and from Continuous Recording settings to Event Recording settings. Here, 640 x 240 continuous, is shown for NTSC. While Event Recording occurs (2), the dot moves to the right. When the Event Recording stops (3), the resolution gauge again shows the resolution setting for continuous recording. Fig. 5–15.
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System Administrator’s Guide Resolution Reference: Recorded Video Table 5–3 Recording Resolutions for Multi-Media DSP (pixel × pixel): NTSC and PAL NTSC Resolution 160 × 120 legacy† 320 × 240 640 × 240 640 × 480 704 × 480 Comment lowest resolution 320×192; default for upgrades from NTSC, set at legacy default when new unit set for NTSC also called “half” also called “full”; highest setting for MultiMedia LT highest NTSC setting Gauge in a Retrieval Session‡ n/a PAL Resolution 192 × 144
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Video Feed Setup Customizing Windows for a PC Monitor’s Settings Using Microsoft Windows Honeywell recommends that if operators plan to use View's higher resolution settings: • The Screen area (for the monitor) be set to "1280 by 1024 pixels" or higher to run View. Microsoft Windows is used to set this value, not View software. Recommended values are listed in table 5–5. The PC monitor’s refresh rate can also be changed. See Larger Monitors and Microsoft Windows, p. 83.
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System Administrator’s Guide Larger Monitors and Microsoft Windows Fig. 5–17. Microsoft Windows’ Screen Area Settings. Setting Microsoft Windows Larger computer monitors and better video cards are assets when setting Microsoft Windows for high Screen area settings. Note how in figure 5–17, the change in size of the camera windows, as the screen area changes—a camera window is highlighted for comparison.
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Video Feed Setup Environmental Interference for Video Feeds Preventive measures Checking one’s installation for hard-to-predict situations includes spot-checking: • Live video. Run a Live Session on a regular basis. Such spot checks offer confirmation that sites have not been vandalized, rendered ineffective by the environment or tampered with by an operator. See “physical compromise”, below. • Recorded video.
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6 Pan, Tilt, and Zoom (PTZ) Setup Flexibility Use of panning-tilting and zooming (PTZ) is optional, even with cameras that have the capability to pan, tilt and zoom. Not all cameras have PTZ features. Check with your installer if you are unsure. Preparations To prepare a Multi-Media unit to use cameras with PTZ capability, a Multi SA needs to setup a: • Serial device for PTZ.
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Pan, Tilt, and Zoom (PTZ) Setup To Assign and Set a New PTZ Device 1. Find out to which serial port on the Multi-Media unit is connected to the PTZ dome(s). The installers connected the Data In port of domes (an RS-485 connector) to either: • One of the serial ports on a Rapid Eye unit. The port number for a dome can differ from that of another dome. • A bus, connected to one of the serial ports on a Rapid Eye unit. The port number is the same for the domes on that bus. 2.
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System Administrator’s Guide To Enable a PTZ Camera 1. Continue or start a Maintenance Session for the Rapid Eye site. 2. Click the Video tab. 3. Click PTZ. See figure 6–2. 4. Select the Enable box. The PTZ boxes and the PTZ controller become available. Note: the Enable box is not available if a PTZ serial device is not assigned. To assign a PTZ device, see the procedure: To Assign and Set a New PTZ Device, above. 5. Select a driver that matches a PTZ camera. Drivers are listed in table 6–1. 6.
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Pan, Tilt, and Zoom (PTZ) Setup Table 6–1 PTZ drivers for controllers and domes Driver (name)* Baud (rate) Support for (dome/controller/PIT device) Bossware 19200 PIT device, to which domes are connected.
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System Administrator’s Guide Using the Dartboard Control Fig. 6–3. Dartboard Control for PTZ camera, Showing Command Feedback. 1. On the PTZ Control, click either Click or Hold. 2. Move the mouse pointer over the dartboard-like control to highlight areas of the dartboard. Each area on the dartboard offers textual feedback in the box, below the control. See figure 6–3. 3. Click when the command that you need is highlighted.
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Pan, Tilt, and Zoom (PTZ) Setup Pulling the Rubber-Band Fig. 6–4. Dragging the Mouse Pointer in a PTZ Camera Window. On the video image, click and drag the mouse. A line is overlaid on the video. Lengthening the line speeds-up the PTZ camera’s panning or tilting. See figure 6–4. • Pan. To pan right and to tilt down, slightly, drag the pointer from (1) to the right (2). In View, the band has a single color; here, it is highlighted for illustration. • Zoom. Use the wheel on the mouse.
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System Administrator’s Guide • To pan or tilt, move the mouse through the PTZ camera’s window until the pointer changes to a numbered arrow. Click. Figure 6–5 shows the Zonal Mode for panning left. For continuous panning or tilting, click the arrow furthest from the center. • To stop continuous panning or tilting, move the mouse through the PTZ camera’s window until the pointer changes to an octagon. Click. • To zoom, use the wheel on the mouse.
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Pan, Tilt, and Zoom (PTZ) Setup 5. Tip In the Preset Programming area, click the arrow button; see figure 6–7, below. A list appears; by default, it contains “Preset 1”, “Preset 2”, “Preset 3” and so on; in all: 127. Preset 1 may have been already set by an installer, to be used after close of session. See Behavior of PTZ After a Session Closes, p. 93. Consult your site’s installer or security officer before changing the first preset of a PTZ camera. 6. Click an item in the Preset Programming list. 7.
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System Administrator’s Guide 1. You have the option of running either: • A Maintenance Session. Click the Video tab, select a PTZ camera whose presets are to be tested, and click PTZ; the PTZ dartboard controller is displayed. • A Live Session. select or add a video stream from a PTZ camera. Click the "Enable PTZ Control" button. The dartboard controller is displayed. , 2. On the dartboard control, leave or set the drop-down arrow box to “Preset”. See figure 6–8. 3.
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Pan, Tilt, and Zoom (PTZ) Setup 1. Using View, continue or start a Maintenance Session at a site where camera(s) featuring pan, tilt and zoom (PTZ) need their post-session behavior set. 2. Click the Video tab. 3. Click PTZ. Check if the Enable box shows a checkmark. Post-session behavior cannot be set unless PTZ is enabled. 4. Click the arrow of the When Live Closes box; select a post-session behavior; they are listed in table 6–2.
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System Administrator’s Guide Support for RapidDome PTZ Features A Multi SA can preset a RapidDome PTZ dome, using View software, for: • Mimic tours. A mimic tour recalls the commands to pan, tilt and zoom, that were sent to a RapidDome camera. Mimic tours are also known as path tours. • Preset tours. A “preset tour” recalls a list of PTZ presets. Before setting up a preset tour, someone is needed to setup presets. • Privacy zones. Use presets 100 to 127.
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Pan, Tilt, and Zoom (PTZ) Setup RapidDome Mimic Tour 1. While using View, select a site that has one or more RapidDome PTZ cameras. 2. Run a Maintenance Session; click the Video tab. 3. Select a dome camera. 4. Click PTZ. Check if the Driver is “RapidDome/Orbiter”. If not, this procedure cannot be used. In the “Tour Programming” section, the Mimic Tour is selected by default. See figure 6–10, above. You have the option of selecting which of the four mimic tours you plan to setup.
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System Administrator’s Guide To Setup a Tour of Presets on a RapidDome Camera 1. While using View, select a site that has RapidDome PTZ cameras. 2. Run a Maintenance Session; click the Video tab. 3. Select a dome camera. 4. Click PTZ. Check if the Driver is “RapidDome/Orbiter”. If not, the remaining steps in this procedure cannot be used. In the “Tour Programming” section, click Preset Tour (Vector). While a preset tour is being programmed, the RapidDome dome does not move.
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Pan, Tilt, and Zoom (PTZ) Setup Fig. 6–12. Location of the Program Vector Button. Testing a Preset Tour on a RapidDome Camera 1. While using View, select the site at which you have programmed a Preset Tour on a RapidDome camera, as shown in procedure To Setup a Tour of Presets on a RapidDome Camera. 2. Run a Maintenance Session; click the Video tab. 3. Select the dome camera that is programmed with a Preset Tour. 4. Click PTZ. Check if the Driver is “RapidDome/Orbiter”.
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System Administrator’s Guide ACUIX Dome Camera An ACUIX™ PTZ dome camera with Intellibus™ can be used and configured using Rapid Eye View software. In preparation, installers have: • Set each ACUIX dome camera to their Intellibus mode (IBus). • Set DIP switch 5–8 to ON, on each ACUIX dome camera. The Camera Address can then be set using rotary switches (SW1 to SW4) on the PCB at the base of the dome. • Connected the ACUIX dome cameras to a port on the Rapid Eye unit.
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Pan, Tilt, and Zoom (PTZ) Setup To Configure an ACUIX Dome Camera for PTZ Use 1. Run a Maintenance Session. 2. Click the Video tab. 3. Click PTZ. For information about enabling and configuring a PTZ dome, see Video Tab Settings for PTZ, on p. 86. 4. Select an ACUIX dome camera. 5. In Port Attributes, enter values for Baud Rate, Stop Bits, Data Bits and Parity Bits, using those shown in table 6–3. 6. For Camera Address, do not use the same value for two ACUIX cameras that share the same port. 7.
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System Administrator’s Guide Fig. 6–15. The Manage Files Dialog Box. Save. Copies a file from the Rapid Eye unit to the operator's PC. See Backing Up an ACUIX Configuration File to a PC, step 8, above. Delete. Select a file and click. A confirmation dialog box appears. Click Yes to remove the file from the Rapid Eye unit.. This does not remove the information from an ACUIX dome camera. Refresh. Updates the report in the Manage Files dialog box. Close. Closes the Manage Files dialog box.
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Pan, Tilt, and Zoom (PTZ) Setup Identifying the Model of the Camera Honeywell recommends identifying the model of the camera in ACUIX dome cameras, to avoid uploading an ACUIX configuration file from one model of ACUIX camera to another. 1. Run a Maintenance Session. 2. Click the Video tab. 3. Click PTZ. 4. Select a camera that is an ACUIX dome camera. 5. Click Camera Menu. The model of the camera is listed. Upgrading the Firmware of an ACUIX Dome Camera 1. Run a Maintenance Session. 2.
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7 Enhancing Video for Security Event Recording: Configuration Flexibility Use of Event Recording is optional. Using Higher Settings for Video Recorded During an Event Each camera has its own Event Recording values. The settings for live video are independent of settings for continuous recording and Event Recording. Fig. 7–1. Continuous Recording and Event Recording, on the Recording Tab. On the Recording tab, set higher values for Event Recording (all settings, or some) than for Continuous Recording.
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Enhancing Video for Security Authorized Configuration Event Recording can be configured by the Multi SA in your organization, or by other operators who have the right to run a Maintenance Session. Caution: Using high values for Continuous Recording can shorten a unit’s video archive to the point of making it unusable. See Using Higher Values When Recording Video, p. 127. Automatic DSP Performance Maximization A Multi SA can optimize Event Recording settings.
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System Administrator’s Guide Automating Event Recording: Events of Interest Events of Interest: examples A storage area may be of little interest until someone enters it. A Multi-Media DSP unit can be set to use Continuous recording until motion of the door to the storage area is detected in the video recorded by the unit. The unit then switches automatically to Event Recording settings. Another example: a camera monitoring the access point of a parking lot.
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Enhancing Video for Security Fig. 7–3. Example of a Schedule Assigned to a Camera. Video archive A benefit of scheduling the recording of video feeds is that it spares storage on a Multi-Media unit, granting an organization a potentially longer video archive. See Computing the Length of the Video Archive, p. 122. Live video Live video is not affected by scheduling. Alarms The reporting of alarms is scheduled in the same way as Continuous video recording, using the "Default" schedule or another.
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System Administrator’s Guide Making Use of a Schedule Flexibility: for alarms, a camera, groups of cameras or a response rule You have the option of adding, customizing and deleting a schedule, using "Define Schedules". A schedule can then be assigned to one camera or many, to alarms or to a response. Fig. 7–4. Customizing a Schedule. To Add a Schedule 1. Continue or start a Maintenance Session. 2. Click the Schedules tab. 3. Click Define Schedules.
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Enhancing Video for Security Customizing the "Default" schedule By default, all of a Multi-Media unit’s cameras and alarms are assigned to the "Default" schedule. Customizing the "Default" schedule can be the quickest way to coordinate a unit for all cameras and alarms. To Assign a Schedule to a Camera, or Group of Cameras 1. Continue or start a Maintenance Session. 2. Click the Schedules tab. 3. Click Continuous. The tab displays a list of cameras, along with a schedule grid. See figure 7–4. 4.
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System Administrator’s Guide To Rename a Schedule Note that the "Default" schedule cannot be renamed. 1. On the Schedules tab, during a Maintenance Session, click Define Schedules. The tab displays the grid of the "Default" schedule. See figure 7–4. 2. Use the Schedule box to select the customized schedule that you want to rename. 3. Type a name in the Schedule box. 4. Click Rename. To Delete a Schedule Note that the "Default" schedule cannot be deleted. 1.
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Enhancing Video for Security Fig. 7–6. Tip Using a Schedule for Alarms. Settings for Holiday and Exception have higher priority than settings for days of the week. See Holiday and Exception. See also How to set events to trigger alarms is explained in Setting an Event to Trigger an Alarm or to Be Logged, on p. 187. Holiday and Exception Key facts • The dates of holidays and exceptions can be input by the Multi SA of your organization, or by operators who have the right to run a Maintenance Session.
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System Administrator’s Guide Adding Holidays and Exceptions Fig. 7–7. Specifying a Holiday for the Next Few Years. 1. Continue or start a Maintenance Session for the Rapid Eye site. 2. Click the Schedules tab. 3. Click Holiday/Exception [days]. See figure 7–7. 4. Type a name for the holiday (or exception) in the Name box. 5. Choose whether to list the day as a holiday or an exception by clicking in the Type box. 6.
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Enhancing Video for Security Event Recording for Video: Scheduling a Response Fig. 7–8. A Rule's Trigger, Response and Schedule. Figure 7–8 shows a rule, where: [Trigger:] = If a camera senses motion... [Response:] = ... then a Multi-Media DSP unit responds with Event Recording. And [Schedule:] = However, do not do so during business hours. When? On weekdays, during business hours between 7 am and 7 pm.
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System Administrator’s Guide Displaying the Response Panel Used for Making Rules 1. Continue or start a Maintenance Session for the Rapid Eye site. 2. Click the Schedules tab. See figure 7–8. 3. Click Response. The panel for making rules and customizing a response is displayed. Authority Setting and customizing rules can be performed by the Multi SA in your organization, or by other operators who have the right to run a Maintenance Session. Checklist for Setting a Rule in the Response Schedule Fig.
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Enhancing Video for Security 4. Response. A Response can include: • Use Event Recording values to record video. For this to have an effect, settings for Event Recording need to be higher than those for continuous recording; see Event Recording: Configuration, p. 103. • Make a PTZ camera go to a PTZ preset. • Make a PTZ camera go to a PTZ tour. • Activate an Output on the Multi–Media unit. • Combinations of the above. If an Action cell is unavailable, the action is not setup. 5. Log/ Alarm.
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System Administrator’s Guide Meaning of icons for the status of response rules 1. The rule can be edited; the operator needs to set a trigger or a response. 2. The operator has selected an empty schedule. 3. The rule is operational. 4. The rule is prevented from acting by a component that has been disabled—camera, PTZ, motion or other. 5. The rule is disabled; there is no checkmark in the box. Managing the Response to a Rule Response rules offer these options: • Stops After Events.
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Enhancing Video for Security Motion Detection Flexibility Using motion detection to log or trigger alarms is optional. Live video and recorded video are not affected by motion detection settings. Fig. 7–11. Motion Detection Configuration. Detection scenarios Motion detection can trigger an Alarm or add entries in a Log, based on motion in one area, or many, of a video feed. Motion detection can warn or log, in real-time of: • Unauthorized use of area.
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System Administrator’s Guide To Configure Motion Detection 1. Continue or start a Maintenance Session for the Rapid Eye site. 2. Click the Video tab. By default, Record/Motion/Image is selected. 3. For commands, you have the option of using the buttons in the Motion area or the motion commands on a menu. To use the menu, place the mouse pointer on the tab’s video and right-click on the mouse. See figure 7–13.
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Enhancing Video for Security To Mask Part of a Video Feed from Motion Detection 1. Check that Record/Motion/Image is selected, as in figure 7–11. 2. Click 3. You have the option of clicking tab is overlaid with a grid. 4. Click on areas of the video feed that you need to mask. To mask more than one cell with one click, press and hold the Ctrl key on the PC’s keyboard while you click. This option masks 3×3 cells at once. , the Edit motion mask command; see figure 7–11. to Show gridlines.
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System Administrator’s Guide Motion Detection Reference Commands Edit motion mask. Click it to enable the “show gridlines” button, next. Show gridlines. Toggles a grid that overlays the video image on the Video tab. Motion preview. Click to see motion detected by Multi. Colored pixels are produced as objects move. • Red or green. Indicate motion high enough to trigger an alarm or log entry, if enabled. Adjust the sensitivity until motion that needs to be reported shows up as green or red. • Blue.
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Enhancing Video for Security Motion Search Motion search is used to search video for motion, independently of settings made for Motion detection. A motion search is performed using View software. See the Rapid Eye View Software Operator Guide for procedures and tips. Comparing Motion Detection and Motion Search Motion search differs from motion detection. See table 7–1, below. Table 7–1 Contrasting Motion Detection and Motion Search Operator (task) Detection.
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System Administrator’s Guide To Configure CSD Tip 1. Continue or start a Maintenance Session for the Rapid Eye site. 2. Click the Video tab. By default, Record/Motion/Image is selected. 3. Select CSD. A panel is displayed for configuring CSD. See figure 7–14. 4. You have the option of enabling the automatic detection of three types of sabotage: Blind, Blur or Moved, singly or in combination. 5.
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Enhancing Video for Security camera at close range and blinding the camera is not considered sabotage unless that person remains in front of the camera for more than 48 seconds. Event log To search the event log, use an Event session. See Event Session: to Search the Log of Events, p. 193.
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System Administrator’s Guide What to watch out for Adding cameras, using high rates, high-resolution and high quality settings for continuous recording, contribute to shorten the video archive on a unit. High settings in combination, on many cameras, can shorten a unit's video archive from thousands of days to a few hours. See table 7–7, p. 127. If a Rapid Eye unit's video archive becomes too short for your needs, try lowering the resolution and frame rates for continuous recording.
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Enhancing Video for Security Fig. 7–16. Tip Storage Estimator. - Use the Rapid Eye Storage Estimator to forecast the length of a unit's video archive. - Combinations of very high values be assigned only to Event Recording. Number of Cameras, Audio Doubling the number of cameras roughly halves the length of a unit's video archive.
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System Administrator’s Guide Scheduling Cameras Scheduling can lengthen a video archive. One key application is for the recording of transactions that do not occur 24/7, as shown in table 7–3. See Scheduling: Configuration, p. 105. Table 7–3 Scheduling of Cameras: Effect on Storage Recording (hours / days) Recording Suspended (%) Video Archive (camera-day) Oldest Available Video (to closest date) 24/7* 0.0 1153 3 years, 1 month 12/5 + 24/2 † 35.7 1793 4 years, 11 months 12/7 ‡ 50.
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Enhancing Video for Security Pan, tilt, and zoom Recording a video feed from a camera that pans constantly requires much more storage. If the duration of your video archive is a concern, Honeywell recommends that you consider if constant panning is necessary to your security needs. See Behavior of PTZ After a Session Closes, p. 93.
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System Administrator’s Guide Using Higher Values When Recording Video Effect of using a combination of higher recording values For Continuous Recording, heightening Resolution, Quality and Frame Rate in combination, compounds the effect on storage. Examples are shown for one camera and for nine cameras, on a unit that has 500 GB of storage.
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Enhancing Video for Security To Obtain a Unit’s Statistics 1. Continue or start a Maintenance Session for the Rapid Eye site. Please wait until a “System Operational” message appears in the Feedback box. 2. Click the Statistics tab. There may be a delay, based on the type of connection to the site, until the Feedback box displays “Statistics received”. 3. To update the statistics, click Refresh.
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8 Configuring Other Hardware Clearing Storage Purpose Clearing the storage of a Multi-Media unit or of one of its streams is a drastic measure that is irreversible and time consuming: recorded video, sound and data are permanently erased. Clearing streams or storage should be handled with care. Clearing the storage may be needed in the rare cases where a unit is: • Disposed of • Moved or transferred to another organization. Fig. 8–1. Statistics Tab, Showing the Clear Storage Button.
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Configuring Other Hardware To clear a unit’s storage 1. Using View, run a Maintenance Session. 2. On the Statistics tab, click Clear Storage. See figure 8–1, above. A password dialog box appears. 3. Either: 4. • There is a password on the Administrator account: type that password. • There isn’t a password. Do nothing and go to the next step. Click Yes. All video, audio, alarms and other data stored on the Multi-Media unit is erased.
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System Administrator’s Guide To Trace the Clearing of Storage • Track the moment it happens by making this event an alarm. See Tracing Events, on p. 191, and Events Defined, on p. 187. • Prevent future attempts by changing the Administrator account password. Security and unit availability considerations Clearing of a unit’s entire storage or of one of its streams can have a major impact on that site’s security. All recorded video is lost.
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Configuring Other Hardware Removing a site after updating security After updating the security of a Multi-Media unit, care should be taken to remember the system password. The system password is needed if you need to make a new site definition for the MultiMedia unit. See Removing a Site on p. 28. System Files Purpose: System Log Your Multi System Administrator (Multi SA) or your organization’s security officer may find it useful to download a copy of a unit’s System Log or other system file, as needed.
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System Administrator’s Guide 6. Click OK. A copy of the file is sent from the Multi-Media unit to the location specified in step 5. 7. Use a text editor or word processor to view the contents of the file. Fig. 8–4. Downloading the System.log File from a Multi-Media Unit. Uploading warning An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system files to the unit. Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.
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Configuring Other Hardware 7. Either: • Click Promote. - or • 8. Abandon the upload by clicking Clear; then skip the next step. You options: • Upload more files; repeat steps 3 to 6, as needed. • Empty the Temporary Files list; to do so, click Clear. System Tab in a Maintenance Session Road map Each part of the System tab is discussed in turn. Default System data is listed in table 8–2, on p. 137.
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System Administrator’s Guide Making the FAULT RELAY Operational Fig. 8–5. Enabling the FAULT RELAY. 1. On the System tab, add a checkmark to: Enable Status Pulse or to it and Monitor Alarm Reporting. See figure 8–5, above. 2. On the Events tab, click the Outputs subtab. 3. The name of Output 6 has changed to “System Status Pulse”. You have the option of changing the name, by typing in the box. Fig. 8–6. Enabling the FAULT RELAY Changes the Name of Output6. Camera Signal Format • NTSC / PAL.
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Configuring Other Hardware LAN/WAN Communications Communications settings for local- or wide-area networks (LAN/WAN) are set in the field, when the Multi-Media unit is installed. The System tab offers a convenient report of these network settings, which are seldom changed. Caution: communications to a unit can be temporarily disabled by setting it to invalid network data. A technician has to return to the unit to re-enable it.
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System Administrator’s Guide Changing the Maximum Network Data Rate The operator enters only an upper bound, to Send no more than [n] kilobits per second, where "n" is a number between "10" and "200 000". Note that some numbers are not ideal to lower the data rate optimally and are automatically adjusted by the software to the closest, better value. For example: if an operator enters "33", the software will display the closest optimal value ("32"), at the next Maintenance Session. 1.
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Configuring Other Hardware Serial Device: Modem Flexibility A dial-up connection is optional. Internal modems in Multi-Media units can remain unused. are set using the Serial Devices tab. Modem settings Modems are set using the Serial Devices tab. The Serial Devices tab shows an Internal Port that lists a modem or nothing at all. If the Internal Port holds a modem, the modem cannot be deleted. The internal port cannot receive devices from the “New devices” or the “Unassigned devices” groups.
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System Administrator’s Guide Table 8–3 Default Modem and Dial-up Communications Settings Device Box Value Modem hardware Baud 115,200 Wait 60 Prefix AT Initialization Z Dialing D Client IP 172.26.200.1 Host IP 172.26.2.1 PPP temporary network PPP: IP Settings Reserved for Modem Connection During a dial-up connection, temporary network communications are established between the Rapid Eye site and the PC.
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Configuring Other Hardware Serial Device: PTZ Flexibility A PTZ serial device is only used to control cameras that pan-tilt and zoom (PTZ). A Multi SA obtains the port number of the Multi-Media unit that is used for PTZ from the installers of a MultiMedia system or by observing the back-panel of the Multi-Media unit. PTZ device settings A PTZ device is set using a Maintenance Session, on the Serial Devices tab. It enables the PTZ settings on the Video tab. See Pan, Tilt, and Zoom (PTZ) Setup, p. 85.
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System Administrator’s Guide Public Display Monitor: Using Monitor Output 1 A public display monitor can be set up independently of LocalView, on Multi-Media and MultiMedia LT units. There is no need for converters between the monitor and the Multi-Media unit. 1. Mount a monitor where you plan to have it display a video feed. For NTSC cameras, use an NTSC video monitor; for PAL cameras, use a PAL monitor. 2. Connect a coaxial cable to the INPUT of the video monitor. 3.
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Configuring Other Hardware Fig. 8–8. Monitor Out Tab, for a Multi-Media Unit’s MONITOR OUTPUT 1. Table 8–5 Inputs for External Control of MONITOR OUTPUT 1 General Purpose Input Instructs Video Capture Card to... 13 display previous camera 14 display next camera 15 continue or pause public display monitor* * A selection of video feeds from one unit for use with a public display monitor is very different from: (a) site tours, involving many Rapid Eye sites (see Touring Many Sites, on p.
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System Administrator’s Guide Customer Data and Customer-Device Events Purpose View can display messages from many non-Multi hardware devices and systems such as: cash registers, door access sensors, a guest registration system, and so on. A Multi-Media unit can record these messages. Fig. 8–9. Customer Devices can Include POS Units, such as Cash Registers.
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Configuring Other Hardware 6. Set the communication parameters (Baud Rate, Data Bits, Stop Bit, and Parity Bit) to values recommended by the manufacturer of the device. 7. Ignore the Buffer Size for now. This value is dealt with using procedure Adding an Event Rule for a Data-recording Device, below. 8. To add a data-recording rule(s), see the next procedure. Fig. 8–10. Some Devices can Be Searched for Data such as “No Sale”. Adding an Event Rule for a Data-recording Device 1.
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System Administrator’s Guide Search Rule and Regular Expressions: Reference Table 8–6 lists the special characters available for use when making rules in the Rule box. Technical users who know how to use a regular expression (RE) will benefit most from using table 8–6. Also, there are examples of extended data searches in the Rapid Eye View Software Operator Guide. Table 8–6 Special Characters Available for a Search Rule Character Name Searches for a Match of (…) Within the Rule .
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Configuring Other Hardware NetPIT and PIT Devices Support for Protocol Interface Translators Honeywell supports Protocol Interface Translators (PITs) and a networked Protocol Interface Translator (NetPIT), for attaching many serial devices to a Multi-Media unit. Fig. 8–11. Cash Registers, Connected to a Honeywell PIT. A NetPIT device provides communications for up to 16 POS devices from one serial port. NetPIT supports applications by Retalix (RetPIT), Micros (MicPIT) and AtmPIT.
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System Administrator’s Guide Fig. 8–13. Expanded NetPIT device on PORT 3, showing three POS devices. Port restrictions • A PIT device cannot be assigned to the virtual port of a NetPIT. • Only one NetPIT device can be assigned to a Multi-Media port. • If a PIT or NetPIT device is assigned to "Port 1" or "Port 2", only the RS-232 interface is available. The three serial interfaces are available on Port 3 through Port 10.
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Configuring Other Hardware Using Multi Audio Monitor and record Click the Enable boxes to enable transmission of sound from point to point and monitor it. Click the Record box to record sound along with the video from the site. You can monitor, record or do both, for each channel. Fig. 8–14. Audio Tab. To enable “talking to” one site, or broadcasting to many Click the monitor Talk boxes, as needed for each channel; see fig. 8–14.
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System Administrator’s Guide To Enable Audio for Use Onsite, by LocalView 1. On the Audio Setup tab, add a checkmark to the box for Channel 2 (Right) Used by Site Operator for Local Audio Monitoring. The "channel 2" Enable, Record and name become unavailable; they are not needed for monitoring audio by a LocalView operator. 2. In the Channel 1 controls, add checkmarks to the Enable boxes for Talk, Listen or both, as needed. 3.
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Configuring Other Hardware Table 8–8 Maximum Simultaneous Sessions Session Type View Operators in Session Live or Live-alarm 10* Retrieval 10 Event 10 Data 10 Alarm 10 Motion 10 Maintenance 1** * The operators share the available streams. See table 8–7. ** Other sessions are terminated if Apply or Reboot command are used. Multi-Media LT For Multi-Media LT units, the number of simultaneous View operators may be less.
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9 Users Key Facts Flexibility If one user, or very few are operating the Multi-Media unit(s) in your organization, you may not need to create user accounts. See Default User, on p. 152. However, in organizations with many Rapid Eye users or units, Honeywell recommends creating user accounts for unit operators. Account users operate Multi-Media units It can be more accurate to refer to account users as “unit operators”; a Multi SA creates accounts so that personnel can operate units.
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Users Before Creating User Accounts Where we are, if using Admin software At this point, a Multi System Administrator (Multi SA) using Admin software has: • Obtained or created a Multi Central database (Multi db). See Obtaining a Multi db, on p. 232. • Created at least one site. You can still create user accounts before sites; without a site, users will not be able to do much more than open View. Sees Naming / Renaming a Site, on p. 24. - and • Added the password to the Administrator account.
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System Administrator’s Guide Many users If many users use the system, Honeywell recommends: • Your Multi SA limit the use of the Administrator account and add a password to the account (see Administrator Password, on p. 176). • That the password to the “Administrator” user account, and of any others based on that account, should be kept secure and changed regularly.
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Users Local User Management Creating accounts using either LocalView… Local User Management enables a Multi SA to create operator accounts onsite, using LocalView, for operating that unit only. When user management is set to "Local" in LocalView, the list of accounts on that unit can be edited. … or Admin software In addition, a Multi SA can create Rapid Eye accounts using Admin software while Local User Management is in force.
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System Administrator’s Guide Setting a Unit to "Central" User Management 1. While using Admin software to update (or create) a site's definition, click Change…, next to Local User Management is in effect. See figure 9–1. A dialog box appears to confirm setting the site to central user management. After clicking Yes, the message next to the button will change to "Central User Management is pending". 2. Use View to run a Maintenance Session at the site. 3. Click the Security tab. 4. Update Security.
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Users Fig. 9–2. Adding a "Night Operator" Account. Updating security for onsite use of a central account When Central User Management is enabled, an operator account created with Admin can also be used onsite, in LocalView. To enable use of the account onsite, use View software to update security on that unit. See Updating Security on a Multi-Media Unit, p. 131. Extras You have the option of: • Basing the user-account on another. Click Rights and site access are based on.
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System Administrator’s Guide User Groups To create a group of users, assign the same user-account to different users. To do so, View operators either: • Use an account on based on another. View Operators each have their own account, but the rights, sites and so on, of the accounts are common. See Granting Rights, p. 158. • Share the same account. Add an account as explained earlier, in section Adding an Account on p.155; then assign the same account to different staff. Updating an Account 1.
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Users Updating an Account in LocalView 1. Using LocalView, click the Configuration tab. 2. Select User Management. 3. Select a user. 4. You have the option of modifying the account’s password and user name. To modify rights, see Granting Rights, below. 5. Click Save. Granting Rights Rights can be selected when either: adding a user account or updating a user. You can: • Customize the rights of an account. • Base the rights on those of another account.
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System Administrator’s Guide 1. While adding or updating an account, click a box next to a right. See figure 9–3. Adding a checkmark adds the right to the account; remove the checkmark to remove the right. 2. To limit camera access, see To Limit Use of Cameras: Camera Partitioning on p. 183. 3. After modifying rights, users of Admin need to click Save and Close. Users of LocalView do not.
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Users Denying access to LocalView, onsite. 1. Using LocalView, click the Configuration tab. 2. Click the Users tab. 3. Select the account. 4. Click the box next to Deny Access so that it shows a checkmark. Removing a User's Account For Accounts created using Admin software, whether user management is local or central: 1. Using Admin, click the Users tab. 2. Select the user that you want to delete. 3. Do one of the following: 4. • Click • Click Delete on the Actions menu.
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10 Security for a Multi-Media System Security Options Flexibility in security These guidelines are suggestions to complement your organization’s security policies and procedures. Most are optional in low-security environments. Security outlook The security features of Multi can be applied to very different areas of security: • Securing the Multi system. Includes passwords, designating as few Multi SAs as possible, and so on. Use of Multi for this type of security starts in Securing the Multi System.
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Security for a Multi-Media System Security Priorities From minimal security to maximum security Table 10–1 suggests an order for implementing a secure Multi system. Additional security for some installations This additional security may not apply to your installation. If you are unsure, see the network administrator. • LocalView. Multi SAs can use Central User Management to control user accounts. See User Management, p. 153. • Multi databases on a network.
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System Administrator’s Guide Limiting the Use of Admin Flexibility in security Like most Multi-Media security features, limiting the installation and use of Admin to the PCs of Multi SAs is optional. To Limit Access to Admin Documentation • Use only the View CD to install Multi software on a View operator’s PC.
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Security for a Multi-Media System Passwords • System password. A global password for all of the units in your organization. The system password is not used by users; it counters access of units by unauthorized users, such as those part of another Multi-Media system. Please make a record of the System password in case Multi technical support is needed for a Multi-Media unit. Honeywell recommends that your Multi SA use a system password (see System Password, on p. 166). • Administrator account password.
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System Administrator’s Guide Multi Database Security Flexibility in security Like most Multi-Media security features, using network means to protect a Multi database is optional. If the Multi db is protected, Multi-Media unit operators need read/write permissions to a Multi db. Protecting the database from deletion The Multi db can be protected using server file system capabilities.
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Security for a Multi-Media System Fig. 10–1. Logging on to SQL-Server Differs from the Log on to Admin. The following runs of Multi software The next time that you use Admin or View, the same SQL logon and password are used, without the SQL Connection window appearing. System Password Flexibility in security Honeywell recommends you use a system password for units that use a dial-up connection or are on a public network. On a private network, its use may be unnecessary.
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System Administrator’s Guide Road Map to Setting the System Password Setting (or changing) the system password requires four procedures: • Use Admin to set a system password in the Multi Central database. • Use View to run a Maintenance Session to a Multi-Media unit and click Update security on the Security tab. This copies the system password to the unit. See figure 10–3, below. Repeat this for each unit.
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Security for a Multi-Media System Extra steps in some system password scenarios After your system is secured with a system password, a Multi SA may need to perform a few extra steps when faced with these tasks: • Mistakenly deleting a site definition. To re-enter it, see Last Valid Password, on p. 174. • Adding a used Multi-Media unit. If you obtain a unit from another organization, and it is protected by that organization’s system password. See Last Valid Password.
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System Administrator’s Guide 4. You have the option of ending the Maintenance Session, as explained in Ending Maintenance on p. 62. 5. Repeat steps 1 to 4 for each Multi-Media unit in your system. Changing System Password, Part 3: Updating Users The Multi SA needs to tell View operators who are logged on, to refresh their copy of the Multi db, or they will not be able to connect to Rapid Eye sites. See Refreshing a Local Database, on p. 244.
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Security for a Multi-Media System Fig. 10–4. After Removing a System Password. Remove From All Units 1. 170 Run Admin to access the System Password window. Either: • Click • Click the System Password command on the File menu. • Press the F8 key. on the Admin toolbar. 2. Remove the password in the System Password box. 3. Remove the password in the Confirm Password box; the System Password window should look like fig. 10–4, above. 4. Click Save and Close. 5.
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System Administrator’s Guide Remove on One of Many Units You may need to remove a system password from only one unit in your system, when: • Selling the unit to another organization • Sending the unit to Honeywell for repair This procedure is one of the longest in this System Administrator’s Guide. Please proceed with caution. Tip If there is only one Multi-Media unit used by your organization, do not use the following procedure. Please use the procedure in section Removing a System Password, p. 169. 1.
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Security for a Multi-Media System System Password Extras Older system password If you do not know the system password at a site, you will run into some difficulty using the procedure "Remove on One of Many Units" in Removing a System Password, on p. 169. Table 10–2 on p. 169, shows that reports of “Yes; set.” or “No; set.” indicate that the system password on the unit is not current. If a unit reports “Yes; set.” or “No; set.
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System Administrator’s Guide Fig. 10–5. The LVP Utility Is Used only when a Unit Replaces another at a Secured Site. To Replace a Unit when a System Password Is in Force Tip This procedure to replace a unit applies only to replacing a unit at a site that has been defined and is operational. The procedure does not apply to adding a new site to your Multi system. To simply add a site to your system, see Naming / Renaming a Site on p. 24. 1. Check that the Multi-Media unit is powered-up at the site. 2.
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Security for a Multi-Media System Last Valid Password Tip The scenarios described below are exceptional; they only apply when dealing with re-entry of information in a site definition for used units. Last valid system password When your Multi-Media system administrator (Multi SA) adds a site definition, the “last valid password” (LVP) entry for that site remains blank in your Multi central database (Multi db). When a system password is added, this database entry is updated along with the unit.
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System Administrator’s Guide If the site is still inaccessible, contact Multi technical support, as explained in For Questions, on p. 22. Fig. 10–6. Inputting a Previous Owner’s System Password into the LVP Utility. To Re-enter a Site Definition for a Unit with a System Password Tip When a system password is in use and a site is deleted by mistake, you need a few extra steps to re-enter the site definition. 1. While adding a site (see Naming / Renaming a Site on p. 24), click LVP.
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Security for a Multi-Media System To Check if the Correct System Password Was Typed • Use View to start a session. If the site cannot be accessed, you may have mistyped the password in the previous procedure. User Password 1. Using Admin, click the Users tab to view the list of users. 2. To update a user’s account, double-click the “user name” in the User Name column. The Update User dialog box appears. 3. Type the password in the Password box.
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System Administrator’s Guide Basic security Changing the password to the “Administrator” account is an essential security precaution. It should be carefully guarded against loss and changed regularly. The password protects against: • The most basic hacking of Admin by unauthorized users • Adds an important safeguard to prevent inadvertent use of the clear storage feature. For information about this feature, see Clearing Storage, on p. 129.
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Security for a Multi-Media System What you want to avoid The locking out of authorized, legitimate users from the Multi-Media units on your Rapid Eye system is a worst-case scenario that requires many crucial steps, one of which is: knowing the password to the Administrator account. For others, see High-Security Considerations, on p. 184. Rights of User Accounts Flexibility in security Like most Multi-Media security features, limiting user rights or access to sites is optional.
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System Administrator’s Guide Guidelines A Multi account can have as few or as many rights, as needed. To View the Rights of a User and the Sites He may Access 1. Using Admin, click the User tab. 2. Double-click a user’s line. The Update User dialog box appears, showing the rights defined by the account. Assigning rights when adding / updating accounts The rights are assigned in a single location: when adding or updating a user account (see Adding an Account, on p. 155).
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Security for a Multi-Media System Right to Use Admin To use Admin, your account must be the “Administrator” account, or an account based on it. Tip The set of rights in an account based on the “Administrator” account cannot be modified; only the password can. To Grant Access to Admin Tip 1. View the rights of a user’s account. 2. Click Rights and site access are based on:. 3. In the box next to Rights and site access are based on:, select “Administrator”. 4. Click Save and Close.
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System Administrator’s Guide Table 10–3 Maintenance Tasks and Rights of a User Account Right† Needed Task See… Page Modify configuration Time Unit’s Time Zone and Clock System configuration System Tab in a Maintenance Session Video; includes: picture, motion, PTZ and AGC Cameras Serial devices Customer Data and CustomerDevice Events 143 Eagle Audio Eagle Audio 149 Hardware Hardware Report 140 Audio Multi Audio 147 Public display monitor Public Display Monitor: Using Monitor Output 1
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Security for a Multi-Media System • * Use outputs. Right to operate outputs (for controlling gates, lights and other facilities), during a Live Session. Use of this right depends on the right to View Live Video. • * Process alarms. Right to respond to alarms: using an alarm session to acknowledge and to reset alarms. • Time limit. Right to make use of sites for a limited amount of time. Tip Why limit the use of View? This depends on your organization’s security protocols.
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System Administrator’s Guide Limiting the Time that a Unit Can Be Used Fig. 10–9. Account's Limit on Session Time, before Needing to Reconnect. Limiting time can be used to prevent users from monopolizing a Rapid Eye site’s maintenance. See figure 10–9, above. To Limit Use of Cameras: Camera Partitioning You can disallow access to some or all cameras at a site. By default, a user account can use every camera at a site.
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Security for a Multi-Media System 5. Expand the site, as in figure 10–10, (2). In the branch of cameras below the name of a site, select one or many cameras. A checkmark means that access to the camera is granted to the user of the account. See figure 10–10 (3). 6. Click Save and Close. Fig. 10–10. Limiting an Account’s Use of Cameras at a Site. High-Security Considerations Preventive measures: a short checklist A Multi-Media unit can be set so that performance or security are compromised.
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System Administrator’s Guide Table 10–4 Security Happenstance Situation Preventive and / or Last Resort Measures vandalism - schedule onsite equipment inspections - use access control to access Multi-Media units at sites vandalism or operator error - schedule regular connections to each Multi-Media unit in your security system using many Multi databases - through training, discourage the use of many Multi dbs; using more than one db, using different system passwords, is beyond the product’s design a
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Security for a Multi-Media System supplement tracing of events, as explained in Tracing Events, below. Boosted recording can override a unit to record a video feed from a camera with recording turned OFF. See figure 10–12. Fig. 10–12. Overriding a Camera that is not Recording, Using Event Recording.
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System Administrator’s Guide Events Defined Fig. 10–13. Sources of Events Include the Unit itself. Multi-Media units provide notification of events. Events can be produced from four sources: • Outside World event. Rapid Eye’s Motion Detection in video, p. 116, and Camera Sabotage: Detection, p. 120. can trigger alarms. Connecting a unit to sensors for fire, water and so on, can also manage such events. • Customer-device event.
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Security for a Multi-Media System Setting an Alarm Default By default, events are not set to trigger alarms. Setting events to trigger alarms is an option. Alternatively, events can be silently logged, for administrative purposes. Fig. 10–14. Once Acknowledged, Alarms Are Entered into the Multi Db. To Set an Event to Report an Alarm 1. Start a Maintenance Session for the Rapid Eye site. Please wait until the “System Operational” message appears. 2.
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System Administrator’s Guide The Modify configuration right enables the operator to start a Maintenance Session and use a site’s: • Event tab • Serial Devices tab • Video tab, for Motion Who can receive alarms? A different right is needed to use an Alarm session. A View operator needs a Multi SA to: • Add the Process alarms right to the operator’s user account. This enables a View operator to: receive, view, acknowledge and rearm alarms. See Right to Use Maintenance, on p. 180.
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Security for a Multi-Media System Event Reference Table 10–5 Event Reference, by Source and Tab Source Event in Maintenance, Except Where Noted Cause: an Alarm or Log Entry Could Indicate … Outside World event System: no video recording* a cut cable, dead camera, power outage Inputs: activate, input ports 1 to 16 Inputs: deactivate, input ports 1 to 16 security sensor has been triggered or the Multi-Media unit is booting security sensor has been reset or the unit is booting Video: signal unlock, ca
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System Administrator’s Guide Table 10–6 Event: Default Settings for Log and Alarm Source Event Log Alarm View Operator event Session: connect, reject and disconnect off off Maintenance: configuration, security, system files, synchronize time, clear storage, clear stream All are logged; logging cannot be disabled.
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Security for a Multi-Media System Fig. 10–16. Events Caused by a Multi-Media Unit or a View Operator. Who can trace a Multi-Media Unit event or a View Operator event? By using the “Administrator” account or an account based on it, your Multi SA automatically has the Modify configuration right, to record or report these or other events. To authorize other users to do so, the Multi SA can add the Modify configuration right to their user account.
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System Administrator’s Guide Event Session: to Search the Log of Events Preparation By default, some events are not logged; no events are set to trigger alarms. To obtain positive results from an Event session, your organization's Multi SA needs to set events to be logged or to trigger an alarm. See Logging an Event, p. 189. Fig. 10–17. Search for Events Window. 1. Select a site in the Sites tab. 2. Display the Events window by clicking 3.
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Security for a Multi-Media System To Input Times and Dates Click on the part of the time or date that you want to change and either: • Press cursor keys on the keyboard. The → ← keys move the cursor to the next field, and the ↑ ↓ keys increase/decrease a value. - or • Type a value, as needed. To Set the Date of a Retrieval Using the Calendar Utility 1. In the Stream List dialog box, display the calendar utility by clicking the arrow next to the date box. 2. Click a date in the calendar.
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System Administrator’s Guide A Multi-Media Alarm Station Flexibility in security Like most Multi-Media security features, use of an alarm station is optional. Purpose An alarm station is a PC that is designated to receive alarms first, from one or more Multi-Media units. View software needs to run on PCs designated as alarm stations. Their setup is discussed in Multi-Media Alarm Stations, on p. 201. In setting up an alarm station, you might need to obtain some point-to-point connectivity information. Fig.
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Security for a Multi-Media System PPP Connectivity Tip Only in some dial-up connections are Point-to-Point Protocol (PPP) user names and passwords used. This procedure might not apply to your Multi system. Purpose PPP (Point-to-Point Protocol) Dial-up Networking user names and passwords are used for some dial-up connections. The PPP username and password for an alarm station usually differs from the PPP username and password needed to access a RAS server.
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System Administrator’s Guide Stopping sessions on units that use modems Multi sessions on a Multi-Media unit that is solely accessible by dial-up, cannot be interrupted other than by physically intervening. You must either apprehend the user or unplug the phone line connected to the Multi-Media unit’s modem. For high security needs, a remotely controlled, telephone-line switch can be used. Dealing with an open Maintenance Session These solutions require running a Maintenance Session.
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Security for a Multi-Media System Denying Access Honeywell recommends the following procedure as the only expedient way to deny access to a user. Fig. 10–19. Denying Access (1) and Updating Security for each Site in the Account (2). To Deny Access to a User of Your Multi System 1. Using Admin, click the User tab. 2. Double-click the name of the user who must be denied access to your site(s). The Update user dialog box appears. 3.
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System Administrator’s Guide Ineffective strategies for an unwanted user Honeywell does not recommend the following strategies. They are misguided! They are explained so that they are not mistakenly used or produce a false sense of security. For a correct strategy, see the procedure:: To Deny Access to a User of Your Multi System, above. • Changing the user’s password. For this to work, the unwanted user would have to first refresh the Local database or quit using View, both optional acts.
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11 Multi-Media Alarm Stations Overview Flexibility in security Like most Multi-Media security features, use of alarm stations is optional. A Multi-Media alarm station can receive alarms from one Multi-Media unit or many. Fig. 11–1. A Multi-Media Unit Can Send Alarms to a Specific PC. Customizing a PC to be an alarm station Admin is used to designate a PC as an alarm station. A Multi-Media unit that is set to trigger alarms (see Events Defined, on p.
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Multi-Media Alarm Stations Checklist to Configure a Multi-Media Alarm Station 1. Adding an Alarm Station: Name and Reports, p. 203. 2. Identifying and Defining a Connection. An Alarm station can be reached over either: 3. • Network Connection to an Alarm Station, p. 205, or • Dial-up Connection to an Alarm Station, p. 208. Making an Alarm Station Operational, p. 202.
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System Administrator’s Guide Adding an Alarm Station: Name and Reports 1. Using Admin, click the Alarm stations tab. 2. To start adding an alarm station, display the Add Alarm station dialog box. Either: • Click • Click Add on the Actions menu. on the toolbar. 3. Type a name in the Station Name box. 4. Select the name of one site or many in the Sites Available column. 5. Click the right-arrow to move the names to the Sites that report to this Station column. 6.
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Multi-Media Alarm Stations Table 11–2 Connection Information Needed for a Rapid Eye site to an Alarm Station To Setup Alarm Station Using … A Multi SA Needs … identical dial-up calls to alarm station’s modem from Multi-Media units reporting to it The alarm station’s: - telephone number - PPP user name and password various local, long distance or international dial-up calls, to the same alarm station’s modem The alarm station’s: - telephone number - PPP user name and password Multi SA has to adjust ala
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System Administrator’s Guide Network Connection to an Alarm Station Tip Your Rapid Eye site might not need this type of connection to an alarm station. For other means of connecting to an alarm station, see table 11–2 on p. 204. Fig. 11–2. Over a Network, Alarm's Are Sent to an Alarm Station’s IP Address. To Setup a Network Connection to an Alarm Station 1.
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Multi-Media Alarm Stations Network Address Translation for Alarm Stations In a nutshell A connection to one or many Multi-Media alarm stations, using one IP address, can be made by using network address translation (NAT) and port address translation (PAT)—a one-to-many address translation. This is useful to connect to alarm stations through: • A WAN • The Internet • To another segment of the same LAN. Fig. 11–3. Receiving Alarms from a Multi-Media Unit, over a WAN or the Internet.
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System Administrator’s Guide Fig. 11–4. Connecting through a WAN to a Multi-Media Alarm Station on a LAN. To Prepare a Multi-Media Unit for NAT, Using Admin 1. Using Admin software, configure the connection to an Alarm Station. Assign the router’s outside IP address to the NAT Source Port Callbacks box. See figure 11–4. 2. Enable Use Network Address Translation. 3. Assign a value to the NAT Callbacks Source Port.
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Multi-Media Alarm Stations Table 11–3 Router Mappings: Example for Unit Callback to Alarm Stations Admin setting to: destination NAT Port (to network router) Network device: mappings Router’s Outside IP (network constant) Physical Port (unit & firewall) Inside IP (alarm station) alarm station “C” Callback Port: 56,080 164.178.32.59 > 10,003* 10.1.0.78 map as above > 10,003* 10.1.0.79 alarm station “D” Callback Port: 56,090 * Alarms are sent to port 10,003.
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System Administrator’s Guide To Setup a Dial-up Connection to an Alarm Station Fig. 11–6. Area Code Input Is Needed to Reach a Multi-Media Alarm Station. 1. While running Admin software to add or update an alarm station definition (as explained in Adding an Alarm Station: Name and Reports, p. 203), you will see either of the Add Alarm Station/Update Alarm Station dialog boxes, illustrated in figure 11–6.
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Multi-Media Alarm Stations Entering Area Codes in Site and Alarm Station Definitions When the country and area codes of an alarm station match those of the sites reporting to it, calls to the alarm station are considered local. If they do not match, Multi uses a long distance code (“1” by default + an area code) to make the call. The rule is illustrated in figure 11–7. Tip Long distance or local, Honeywell recommends that you enter long distance codes for alarm stations and for Rapid Eye sites.
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System Administrator’s Guide Table 11–4 Area Code Matching, for Site and Alarm Station Multi-Media Unit Alarm Station (Chicago*) Match Result enter: 773 (Chicago) enter 773 (Chicago) yes OK: 555-1212 enter: 773 (Chicago) code not entered no OK, local: 555-1212 enter: 701 (Fargo) enter: 773 (Chicago) no OK: 1 773 555-1212 (Fargo) code not entered (Chicago) code not entered yes (?) error; a long distance call is needed. * One of the area codes for Chicago is: 773.
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Multi-Media Alarm Stations Irregular area code use Why customize? When a unit is not in the same area code as its alarm station, sometimes a local call can be used when the alarm station is close by. Figure 11–8 illustrates this possibility and others. You can customize an alarm station’s: • Long distance codes, for irregular and toll-free uses • Dialing speed, by using a delay code - or • Telephone exchange, at the Rapid Eye site or at the alarm station.
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System Administrator’s Guide To View “Update Station to Call in Case of Alarms” • Update the alarm station listed on the Sites tab. To Use a Local Call Across Area Codes • Customization is needed when your telephone company does not require a long-distance call for a call to another area code. You can remove the long-distance code for a “remote MultiMedia unit”, site-by-site as needed, in the Update Station to Call in Case of Alarms box, obtained by updating the alarm station listed on the Sites tab.
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Multi-Media Alarm Stations To Delay the Extension Suffix • To delay the dialing to the extension as needed, type commas in the box. Each comma adds a one-second delay. For example: 9,,, 555-1212,,,,,,,,226 introduces an eight second delay (eight commas would produce eight seconds of delay) before dialing the final “226”. See also the previous section, Dial-up Connection to an Alarm Station. Telephone exchange at a Rapid Eye site.
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System Administrator’s Guide Alarm station for many international units If their are many international units reporting to an alarm station and they are all in the same country, you have the option of changing the long distance prefixes for out-of-country and incountry dialing. Figure 11–10 shows the default prefix values. To Change Long-distance Prefixes Fig. 11–11. International Prefixes for Use of Dial-up in Rapid Eye Software.
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Multi-Media Alarm Stations RAS Connection to an Alarm Station Fig. 11–12. A Multi-Media Unit Can Send Alarms through a RAS Server. In a nutshell A Rapid Eye site may need to connect to a remote access service (RAS) server to reach a Multi alarm station. Figure 11–13 shows a telephone number to a server’s modem. The number is dialed first (1); PPP authentication occurs. Alarms can then reach the alarm station using the unit’s IP address (2). Fig. 11–13. RAS Configuration.
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System Administrator’s Guide Tip Your Rapid Eye site might not need this type of connection to an alarm station. For other means of connecting to an alarm station, see table 11–2, p. 204. To Setup a Connection to a RAS Server 1. While adding or updating an alarm station definition (as explained in Adding an Alarm Station: Name and Reports, p. 203), you will see either of the Add Alarm Station or Update Alarm Station dialog boxes. Type the alarm station’s IP address in the IP Address box.
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Multi-Media Alarm Stations Making an Alarm Station Operational What a Multi SA needs to do After adding an alarm station, p. 203, and defining how a Multi-Media unit connects to it, p. 203: • You need to update security for each Multi-Media unit involved. See Updating Security on a Multi-Media Unit, on p. 131 • An alarm station is of little use if you have not set any events to trigger alarms. See Events Defined, on p. 187. • Use View software, the Sites tab, to prioritize alarm stations.
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System Administrator’s Guide To List Successful Alarm Callbacks after an Interruption • Run View and start an alarm session. Removing an Alarm Station 1. Using Admin, click the Alarm station tab. 2. Select the alarm station that you want to delete. 3. To remove an Alarm Station, do one of the following: 4. • Click • Click Delete on the Actions menu. • Press the Delete key. on the toolbar When the alarm station is to be deleted, click Yes to continue or No to cancel.
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Multi-Media Alarm Stations Precaution Before de-listing a Multi-Media unit or Multi unit from a Multi-Media database, Honeywell recommends that your Multi SA use Admin software to remove Alarm Stations listed in a site definition. See the procedure:: To Set a Site to Not Report to a Specific Alarm Station, next. To Set a Site to Not Report to a Specific Alarm Station 1. Using Admin, click the Sites tab. 2. Double-click the name of the site that you plan to remove. An Update Site window is displayed.
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12 Touring Many Sites Purpose A Rapid Eye Multi system can be set to show all of the video and data from a series of sites, one site at a time, automatically. This a common use of a CCTV security system. Admin is used to setup one or more tours. View is used to run site tours. See also A site tour, involving many Rapid Eye sites is very different from other types of tours, such as: • PTZ tour. One camera; one site. See Pan, Tilt, and Zoom (PTZ) Setup to see how to set a PTZcamera to a preset position.
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Touring Many Sites Adding a Site Tour 1. Using Admin, click the Tours tab. 2. To display the Add Tours dialog box, either: • Click on the toolbar. - or • Click Add on the Actions menu. 3. Type a name in the Tour Name box (see figure 12–1). 4. In the Add Tour/Update Tour dialog box, click in the “Sites that are part of this Tour” pane. The Add/Delete Sites in Tour dialog box appears. The tour’s name must be typed before adding sites to the tour definition, when creating a tour. 5.
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System Administrator’s Guide Fig. 12–2. The Default Amount of Time for a Tour of each Unit. Customizing a Tour Purpose For each tour, you have the option of specifying: • The order in which sites are toured • The time spent at each site - and • The connection to be used to reach the site. By default, the first connection in the site’s definition is used. To Change the Order of Sites in a Tour 1. Using Admin, click the Tours tab. There is no need to click it if already displayed. 2.
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Touring Many Sites To Change the Time Spent at a Site, During a Tour Fig. 12–3. Tip Customizing the Amount of Time that a Multi-Media Unit Is Toured. If you are already in the Update Tour dialog box (from the previous procedure), skip to step 3. 1. Using Admin, click the Tours tab. There is no need to click it if already displayed. 2. To display the Update Tour dialog box, do one of the following: • Double-click the name of the tour that you want to customize. - or • 3.
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System Administrator’s Guide To Select Another Connection to a Site, During a Tour Tip If you are already in the Update Tour dialog box (from the previous procedure), skip to step 3. 1. Using Admin, click the Tours tab. 2. To display the Update Tour dialog box, do one of the following: • Double-click the name of the tour you need to customize. - or • 3. Select the tour that you want to customize; then: either click Update on the Actions menu, or press the F12 key.
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13 Alarm Log During an alarm session, a record of the event that caused the alarm is entered in the Alarm Log of the Multi central database (Multi db). Viewing the Log Fig. 13–1. Alarm Log The alarms produced in the last 24 hours are listed when the log is opened. The log can appear to be empty. Earlier alarms can be viewed by filtering (as in Filtering the Log, below).
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Alarm Log Sorting the Log To sort the log, click the column headings. See figure 13–1. A note on sorting Items are sorted by their textual appearance. For example, if your Microsoft Windows is set to display dates as “month-day-year”, one obtains a listing such as in figure 13–2, below. This may not be what you want. You can use the simple workaround in the next procedure to obtain a chronological list. Fig. 13–2. Possible Result of Sorting when Using “Month, Day, Year”.
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System Administrator’s Guide Filtering the Log Fig. 13–3. Filtering the Alarm Log. Only alarms produced in the last 24 hours are listed when the log is opened. The log can appear to be empty. Earlier alarms can be viewed by filtering. Printing the Log Before printing one or more of the alarms listed in the log, you have to select them. To Print a List of Alarms 1. While viewing the log as in Viewing the Log, above, select alarms that you want to print.
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Alarm Log To Archive Alarms 1. While viewing the log (as in Viewing the Log, above), select the alarms that you want to print. 2. Click Archive… . The “Save As” dialog box appears. 3. Type a name in the File name box. 4. Click Save. Technical note on the Alarm log Alarm log entries accumulate over time. Each alarm takes approximately 530 bytes. There can be many entries; as many as your database engine allows.
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14 Multi Database In a nutshell A Multi central database (Multi db, for short) is needed to run Admin. Information about: sites, users, alarm stations and site tours, is contained in a Multi db. You need only one Multi db for many sites. Fig. 14–1. Data Flow from Admin to View. When a unit operator logs on to View, a local copy of data about the operator and the sites he may access, is made from the Multi db to the PC.
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Multi Database Starting Admin Fig. 14–2. Admin Icon on the Windows Desktop. To Start Admin 1. 2. On your desktop, either: • Click Start, point or click to: Programs, and then Rapid Eye Multi. Click Rapid Eye Multi Admin. • Double-click the desktop icon for Admin. Then, either: • See Obtaining a Multi db, p. 232. • Use a Multi db that is already available. Skip to p. 243 for section Logging On.
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System Administrator’s Guide Using the Default Multi Db The first time that you log on The file name of the default, central Multi central database is: “REMCentral.mdb”. You can locate it by browsing through the folder holding the Multi software. The next time that you log on The next time that you use Admin, the same Multi db is used. A Multi db can be renamed; see Renaming a Multi Db, p. 240.
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Multi Database Using Another Db: Converting There may be other databases… Your Multi SA may have created more than one Multi db. Operators have the option of switching to another Multi db. To Use Another Multi Db 1. Start Admin (or View). The Logon window appears. 2. In the Central Database section, leave or switch the database (Access or SQL-Server) by clicking its button. 3. Type the name of the Multi db that you need. 4.
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System Administrator’s Guide Impact on View • View can be set to a different Multi db while Admin is running, and vice versa. • When switching to another Multi db for use with View, a fresh local Multi db overwrites the local db used at the previous log on. • Typing the name of a non-existent database in the View logon window is of little consequence. Acknowledge the error message and type the name again. Creating a Multi Db Tip Creating a Multi db is a rare occurrence.
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Multi Database To obtain an empty Multi central database, either: • For an MS-Access compatible format, see To Create an Empty, MS-Access-Compatible Multi Db, below • For a SQL-Server compatible format, see SQL-Server Template, p. 237. Following log on to Admin The next time that you use Admin, the same Multi db is used. And what about the Local Db? When users run View, a partial copy of the Multi db (Local db) is made to that PC’s hard drive. Tip Creating a Multi db is a rare occurrence.
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System Administrator’s Guide 6. Click OK. The Create Database window appears; see fig. 14–4, above. Note that “Create empty database” is selected. 7. Click OK. The Admin window appears. A default site is listed on the Sites tab. There is an “Administrator” user listed on the User tab. Database naming: restrictions Do not use: (a) a name that you will need for a user of that Multi db; or (b) “Administrator”. It is the name of the default user in any Multi db.
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Multi Database 5. Type this code, including the commas: sp_attach_db 'Multi', 'C:\MSSQL7\Data\Multi.mdf', 'C:\MSSQL7\Data\Multi.ldf' 6. Execute the code by pressing F5, or using the “Execute” command. Using Admin to Create a SQL-compatible Multi Database 1. Before using Admin to connect to a SQL-Server server, your SQL database administrator provides you with: • A SQL account and password. The SQL Administrator logon is “sa” by default, but it and its password may have been changed.
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System Administrator’s Guide Db Based On Another Similarities To copy a Multi db, use the Admin - Logon window as a database tool. The procedure is similar to creating an empty Multi db. The Create Database window is used to select a “model” Multi db (see step 3 in fig. 14–5, below). You need an account and password to the model database to log on to the copy of the Multi db. SQL-Server When making a copy of a SQL database, a network scan is made. This can be time consuming.
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Multi Database Tip Step 2 for making a copy of a db is not obvious. Your usual account may not work in the database that you plan to copy. If you use the database’s “Administrator” account, the password may differ from the “Administrator” account in the Multi db that you usually use. Tip 3. Leave or type that account’s password. 4. Select the database engine that will read the Multi db that you plan to create. 5. Replace the name of the database with a new name.
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System Administrator’s Guide Fig. 14–6. Options for Generating a MinAdmin Multi Db Template. You can produce *.DAT files for MinAdmin users. Use of the .DAT file and the template is discussed in the MinAdmin User Guide. Upgrading a Multi db Upgrades from v4 to v5 are automatic You don’t have to know what version of Multi software you are upgrading, only that a message appears for upgrades from earlier versions of v2 or v3 software, as explained in the next procedure.
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Multi Database To Upgrade a Local Database, without a Connection to the Multi Db Tip 1. Before upgrading View, use Windows Explorer to locate the [user].mdb file(s) on the PC. For example, if a user account called “night operator” is used to log on to View, look for a “nightwatch.mdb” file. These files need to be moved after the Multi software upgrade. 2. After installing the upgrade to View, move every [user].mdb file (that you located in step 1) to the latest installation folder. 3. Start View.
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System Administrator’s Guide Logging On For routine use of Admin After specifying a database, Admin and View will continue to use it, each time that you log on. Logging on to Admin is a simple matter of starting Admin (as explained in Starting Admin on p. 232) and clicking OK. Tip To log on to Admin, use either: (a) the Administrator account, or (b) an account with the “Use settings from Administrator” property. The “first use” exception On first use, you are offered an empty, default Multi database.
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Multi Database To Set a Multi Db for View 1. Start View. 2. Set the database. Either: • The PC can only run View. Select the database engine and type or browse for the name of the database file. For SQL Server or MSDE databases, indicate the server and database. • The PC can run Admin or View. View’s Log On window automatically displays the database selected to run Admin. 3. Leave a checkmark in the checkbox next to The Central database is accessible from this PC.
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System Administrator’s Guide To Refresh a Local Database while Running View 1. 2. Run View. At the Logon, check if there is a checkmark in the checkbox next to The Central database is accessible from this PC. • If so, proceed with the logon. • If not, check with your Multi SA if the PC used to run View can connect to the PC or server holding the Multi Central database. In the affirmative, check the checkbox next to The Central database is accessible from this PC.
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Index A Access. See Multi db, Microsoft Access access point. See password, access point account for user. See user account asterisk: customized telephone number for alarm station, 52; password box, 164; search rule, 145 audio: disabling for LocalView, 149; Eagle audio, 149; LocalView, 148; sound card, 147 ACUIX dome camera: camera identification, 102; configuration, 100; discovery, 100 B ACUIX PTZ driver. See Intellibus PTZ driver B&B Smart Switch. See PIT ADEMCO PTZ driver.
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Index client IP, 139 delay: motion detection, 118 clock: clearing storage, 60; Multi-Media unit, 56; on a PC, 59; Refresh button, SNTP server, 58; setting automatically, 58; setting manually, 59; setting to automatic, 57; setting to correct time, 55; synchronizing over dial-up, 59; troubleshooting, 60 delay dial speed. See dial-up connection, delay... comma: delay in dial-up connection, 215 communications settings: to change, 136 computer name, Multi-Media unit.
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System Administrator’s Guide event recording: Boost button, 104; during a Site tour, 104; duty cycle, 71; enabling, 68; optional, 103; response duration, 115; rule, 112; rule description, 113; schedule, 115; trigger, 112 explosion, motion detection, 116 external controller, PTZ, 86 external modem: to set…, 139 F host IP, 139 human resources officer, 161 I image quality (compression): Rapid Eye unit, 126 images per second (ips), 70 individual, identifying.
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Index limiting access: Admin documentation, 163 lit room at night. See security risk local database: update, 169 local user management. See user management, local motion detection: burglary, 116; crane, 116; delay, 118; masking, 117, 118; optional, 116; PTZ, 93, 94; sensors and, 116; setup, 117 moving a camera.
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System Administrator’s Guide Multi-Media unit operator: account and PPP, 196; account limiting access to sites, 182; account password.
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Index Refresh button, SNTP server, 58 regular expression, 145 resetting password, 164 resolution: gauge, 79, 81; preview for recording, 75; preview recorded video, 74; selection tips, 75 resolution best, 79 restricted names, user account, 156 retrieval: slow rewind, 70 rogue session: ending.
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System Administrator’s Guide SQL-Server. See Multi db, Microsoft SQL-Server timesheet, motion detection, 116 stadium crowd, 148 toll-free numbers, to customize, 213 star. See asterisk tour. See site tour, public display monitor and PTZ preset tour statistics: maintenance tab, 128; storage, to view…, 128 status: system password (table), 169 triggering an alarm.
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Index W WAN, 136 WAN IP, 37, 206 watch dog. See FAULT RELAY When Live Closes, PTZ, 87 Win 98, 240 Windows: dial-up networking, 33 Z zonal mode, PTZ, 89, 91 zoom.
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Honeywell Video Systems (Head Office) 2700 Blankenbaker Pkwy, Suite 150 Louisville, KY 40299, USA www.honeywellvideo.com ℡ 1.800.796.2288 Honeywell Video Systems Northern Europe Netwerk 121 1446 WV Purmerend, The Netherlands www.SecurityHouse.nl ℡ +31.299.410.200 Honeywell Security Australia Pty Ltd. Unit 5, Riverside Centre, 24–28 River Road West Parramatta, NSW 2150, Australia www.ademco.com.au ℡ +61.2.8837.9300 Honeywell Video Systems UK Ltd.