HD-16DVR-C Digital Video Recorder User Manual © 2010 Honeywell International Inc. All rights reserved. http://www.security.honeywell.com Rev.
Honeywell Contents 1 Features and Specifications................................................................................................ 1 Overview...................................................................................................................... 1 Features ...................................................................................................................... 1 Specification ...........................................................................................
Honeywell RS485........................................................................................................................ 22 USB ........................................................................................................................... 23 4 Overview of Navigation and Controls................................................................................ 24 Login, Logout & Main Menu.......................................................................................
Honeywell PTZ Setup .......................................................................................................... 49 PTZ Trace........................................................................................................... 51 Preset/Tour/Pattern/Scan Operations........................................................................ 52 Preset Setup....................................................................................................... 53 Activate Preset ................
Honeywell TV Adjust ............................................................................................................ 84 Video Matrix........................................................................................................ 84 Information................................................................................................................. 85 HDD Information................................................................................................. 86 BPS ............
Honeywell Figures Figure 2-1 The Front Panel of HD-16DVR-C ................................................................................ 7 Figure 2-2 The Rear Panel of HD-16DVR-C................................................................................. 9 Figure 2-3 Device Connection .................................................................................................... 11 Figure 2-4 Remote Controller ....................................................................................
Honeywell Figure 4-14 Motion Detection Zone Setting ................................................................................ 39 Figure 4-15 PTZ Activation Setting ............................................................................................. 40 Figure 4-16 Armed Period Setting .............................................................................................. 40 Figure 4-17 Business Day and Non-Business Day Setting .........................................................
Honeywell Figure 5-2 General Setup Menu ................................................................................................. 61 Figure 5-3 DST Setup Menu (Weel) ........................................................................................... 61 Figure 5-4 DST setup menu (Date)............................................................................................. 61 Figure 5-5 Encode Menu ...........................................................................................
Honeywell Figure 5-25 HDD Management Setup Menu ............................................................................. 79 Figure 5-26 Abnormity Setup Menu ............................................................................................ 80 Figure 5-27 Sample of No Disk Abnormity.................................................................................. 81 Figure 5-28 Alarm Output Setup Menu .......................................................................................
Honeywell Figure 6-9 Control Setup ............................................................................................................ 98 Figure 6-10 Switch between the Main Stream and Extra Stream ............................................... 98 Figure 6-11 Selection Menu of Local Play File............................................................................ 99 Figure 6-12 PTZ Control Menu .................................................................................................
Honeywell Figure 6-32 RS232 Setup Menu ............................................................................................... 115 Figure 6-33 Network Setup Menu ............................................................................................. 116 Figure 6-34 Email Setup Menu ................................................................................................. 118 Figure 6-35 DDNS Setup Menu .....................................................................................
Honeywell Figure 6-55 Alarm Function Menu ............................................................................................ 140 Figure 6-56 Web Client Information .......................................................................................... 141 Figure 6-57 Logout Interface ....................................................................................................
Honeywell Welcome Thank you for purchasing our DVR! Please refer to this user’s manual for the installation and operation of HD16DVR-C. Here you can find information about this series DVR features and functions, as well as a detailed menu tree. Before installation and operation please read the following safeguards and warnings carefully! Important Safeguards and Warnings 1. Electrical safety All installation and operation here should conform to your local electrical safety codes.
Honeywell Software CD USB mouse Network cable Power cord DB-25 cable with extensible audio inputs SATA data cable and screws for HDD installation User manual Remote controller HDMI cable Contact your local retailer ASAP if something is broken in your package.
Honeywell 1 Features and Specifications Overview HD-16DVR-C is an excellent digital video surveillance product. It adopts embedded Linux OS to maintain reliable operation. Popular H.264 compression algorithm and G.711 audio compression technology realize high quality, low bit stream. Unique frame-by-frame play function is suitable for detail analysis. It has various functions such as simultaneous recording, playback, and monitoring as well as guaranteed audio video synchronization.
Features and Specifications A/V compression Supports multi-channel audio and video. Independent hardware codecs encodes and decodes the audio and video signal from each channel to maintain video and audio synchronization. Backup function Provides local backup via USB port for flash disks and portable HDDs IE web client can download the file to local HDD to backup via network.
Honeywell Specification System Compression Standard Video Parameter HD-16DVR-C Main Processor High-performance industrial embedded micro controller OS Embedded LINUX System Resources Interface Multiplex operations: simultaneous multi-channel recording, multi-channel playback and network operation User-friendly graphical user interface Input Devices Front panel, USB mouse, remote control Input Method Shortcut Function Numbers, letters, symbols and extensible Chinese Copy/paste operation, USB mo
Features and Specifications Resolution (PAL/NTSC) Motion Detection Image Quality Privacy mask OSD in record TV Adjust Channel Lock Live Channel Status OSD Audio Hard disk Record and playback Color Configuration Audio Input Audio Output Hard Disk Hard Disk Space Consumption Recording Mode Recording Length Cyclic mode Record Search Playback Mode 4 PAL/NTSC Real-time monitoring: D1 704×576/704×480 Playback: D1 704×576/704×480 (6/7 f/s, ch1 & ch9 up to 25/30 f/s when other channels are of CIF), CIF 352×2
Honeywell Various File Switch Ways Can switch to previous or next file or any file in current play list. Can switch to file on other channel of the same time (if existing). Supports continuous file playback; when a file is ended, system automatically plays the next file in the current channel Multi-channel Playback Support maximum 16-channel simultaneous playback.
Features and Specifications RS232 System Information Hard Disk Information Data Stream Statistics Log statistics Version On-line user User Management User Management Password Authentication Upgrade Login, Logout and Shutdown General Parameter 6 Power supply Power Consumption Working Temperature Working Humidity Air Pressure Ordinary serial port (for upgrade and maintenance) and transparent serial port (COM input and output via network ) Displays HDD current status Data stream statistics for each cha
Honeywell 2 Overview and Controls This section provides information about front panel and rear panel. When you install this series DVR for the first time, please refer to this part first. Front Panel The front panel is shown in Figure 2-1. Figure 2-1 The Front Panel of HD-16DVR-C Please refer to the following sheet for front panel button information. Name Icon Function Power button Power button, press this button for three seconds to boot up or shut down DVR.
Overview and Controls Left/2 Right/3 Shift current activated control, During playback, click these buttons to control playback bar. Confirm current operation Menu/Enter Menu Go to default button Go to menu ESC ESC Shift Shift Go to previous menu, or cancel current operation. During playback, click it to restore real-time monitor mode. In textbox, click this button to switch between numeral, English (Small/Capitalized), donation and etc.
Honeywell normal playback. In live view, press this key to enter Search interface. Reverse/Pause In normal playback or pause mode, click this button to reverse playback In reverse playback, click this button to pause playback. Fast play Various fast speeds and normal playback. Slow play Multiple slow play speeds or normal playback. Play Next │ In playback mode, playback the next video In menu setup, go to the bottom of the dropdown list.
Overview and Controls No.
Honeywell Figure 2-3 Device Connection Remote Controller The remote controller interface is shown as in Figure 2-4.
Overview and Controls Figure 2-4 Remote Controller 12 No.
Honeywell 16 Record Mouse Control The password input dialogue box will pop up if you have not logged in. In real-time monitor mode, you can go to the main menu. When you have selected one menu item, left click the mouse to view menu content. Implement the control operation. Modify checkbox or motion detection status. Click combo box to bring up the drop down list In input box, you can select input methods.
Overview and Controls Double left click mouse Right click mouse Implement special control operation such as double click one item in the file list to playback the video. In multiple-window mode, double left click one channel to view in full-window. Double left click current video again to go back to previous multiple-window mode.
Honeywell 3 Installation and Connections Note All the installation and operations here should conform to your local electrical safety rules Check Unpacked DVR When you receive the DVR from the forwarding agent, please check whether there is any visible damage. The protective materials used for the package of the DVR can protect during most transportation caused accidental. Then proceed to open the box to check the accessories. Please check the items in accordance with the list on the warranty card.
Installation and Connections Please follow the instructions below to install the hard disk. 1. Loosen the screws and remove the the upper cover. 2. Line up the HDD to the four holes of the HDD bracket. 3. Use four screws to fix HDD. 4. Unfasten the HDD power cable. 5. Use the SATA data cable to connect the HDD and SATA port. 6. Insert the HDD power cable. Close the chassis and fix the screws to secure firmly.
Honeywell Connecting Power Supply Please check whether the input voltage matches device power supply rating. We recommend you use UPS to guarantee steady operation, DVR life span, and other peripheral equipments’ operation such as cameras. Connecting Video Input and Output Devices Connecting Video Input The video input interface is BNC. The input video format includes: PAL/NTSC BNC(1.0VP- P，75Ω). The video signal should comply with your national standards.
Installation and Connections Connecting Video Output Main video output includes BNC (CVBS PAL/NTSC, 1.0VP-P, 75Ω), VGA and HDMI. SPOT (matrix) output and loop output are also supported by BNC connection. The system supports the three kinds of outputs at the same time. 1280x720 (720p) resolution setting is recommended for HDMI output.
Honeywell If the sound box and the pick-up cannot be separated spatially, it is easy to cause a squeaking noise. In this case you can adopt the following measures: Use better sound pick-up with better directing property. Reduce the volume of the sound box. Use more sound-absorbing materials in decoration to reduce voice echo and improve acoustics environment. Adjust the layout to reduce the occurrence of the squeaking.
Installation and Connections Figure 3-1 Alarm Input and Output Parameter Grounding Alarm Ground line Alarm Input 1-16 become valid in low voltage. Relay Output 1-4 NO C: four Normal Open activation outputs. 5 NO C NC: Normal Open – Normal Closed dual activation output Ctrl 12V Controllable +12VDC power output as the 6th alarm output channel. When the alarm output is ON, the power output is cut off. +12V +12VDC power output for external equipment (less than 1A).
Honeywell Figure 3-2 Sample of Alarm Input (Normal Close Type) Alarm Output Port Three ways to relay alarm output (NO contact). External power supply is needed for external alarm device. To avoid overloading, please read the following relay parameters sheet carefully. 6 ways relay alarm output (NO contact). Provide external power to external alarm device. For controllable +12V, it can be used to provide power to devices such as reset smoke sensor.
Installation and Connections Surge voltage Between touches with same polarity Length of open time 3ms max Length of closed time 3ms max Longevity Temperature 1500V (10×160us) Mechanical 50×106 times (3Hz) Electrical 200×103 times (0.5Hz) -40℃ ~ +70℃ RS232 RS232 port is reserved for technical support diagnosis and upgrade. RS485 When the DVR receives a camera control command, it transmits that command up the coaxial cable to the PTZ device.
Honeywell e. The voltage between of A,B lines of the decoder should be less than 5v. 2. Connect the other end of the cable to the proper pins in the connector on the camera. 3. Please follow the instructions to configure a camera to enable each PTZ device on the DVR. Figure 3-3 PTZ Connection Port RS-485 port USB The USB port is for the USB storage device and USB mouse. For USB Backup, please refer to Backup for detailed operation.
Overview of Navigation and Controls 4 Overview of Navigation and Controls Before operation, please make sure you have properly installed HDD and all the cable connections. Login, Logout & Main Menu Login After the system has booted up, default video display will be in multiplewindow mode. Press Menu on the from panel or the remote controller, or left click the mouse. You will be able to see the login interface. See Figure 4-1. The system consists of four accounts: Username: admin. Password: admin.
Honeywell Figure 4-1 Menu Login Main Menu After you have logged in, the system main menu will appear as shown below. See Figure 4-2. There are a total of six icons: search, information, setting, backup, advanced and shut down. You can move the cursor to highlight the icon, and then double-click the mouse to enter the sub-menu. Figure 4-2 Main Menu Logout There are two ways for you to log out.
Overview of Navigation and Controls One is from menu option: In the main menu, click the shut down button, and you can see an interface as shown below. See Figure 4-3. Figure 4-3 Logout Menu You have several options. See Figure 4-4. Figure 4-4 Options for Logout The other way is to press the power button on the front panel for at least 3 seconds, causing the system to stop all operations. Then you can click the power button in the rear panel to turn off the DVR.
Honeywell Manual Record Live Viewing After you have logged in, the system is in live viewing mode. You can see the system date, time and channel name. If you want to change the system date and time, you can refer to general settings (Main MenuSettingGeneral). If you want to modify the channel name, refer to the display settings (Main MenuSettingDisplay).
Overview of Navigation and Controls Manual: The highest priority. After being set to manual mode, all selected channels will start regular (continuous) recording. Automatic: Channel recording follows recording schedule setting (Main MenuSettingSchedule) Closed: the channel stops recording. Figure 4-5 Recording Control Menu Enable/disable recording in specified channels Please check the current channel status: “○” means it is not in recording status, “●” means it is in recording status.
Honeywell When system is in automatic recording, all channels will be recorded as you set up in Main menuSettingSchedule. The corresponding indication light on the front panel will turn on. Figure 4-7 Automatic Recording in All Channels Manual recording in all channels Highlight “ALL” after “Manual.” See Figure 4-8. When the system is in manual recording, all channels will start continuous recording, neglecting the recording schedule (Main menuSetting Schedule).
Overview of Navigation and Controls Figure 4-9 Stop Recording in All Channels Search & Playback Search Menu Click the search button in the main menu, search interface is shown below. See Figure 4-10. Usually there are three file types: R: Regular recording file. A: External alarm recording file. M: Motion detection recording file There are several playback windows. The system supports 1/2/3/4/16-ch playback.
Honeywell Figure 4-10 Record Search Menu 15 Please refer to the following chart for more information.
Overview of Navigation and Controls 12 Previous channel 13 Search 14 Backup 15 Redundancy Search Basic Operation Playback There are various search modes: video type, channel number or time. The system can display a max of128 files in one screen. You can use the page up/down button to view if there are more than one page. By selecting the file name and double click the mouse (or click the enter button), you can view the file content. There’re two playback mode, FOUR and ALL.
Honeywell Button Illustration Fast play button In playback mode, click this button to switch between various fast play modes such as fast play 1, fast play 2 and more. Slow play button ► In playback mode, click this button to switch between various slow play modes such as slow play 1 or slow play 2. Play/Pause ►/ In normal/fast/slow playback mode, click this button to switch between play/pause modes.
Overview of Navigation and Controls rounds, you get fast backward 2. You can continue turning to get different speed. Manual playback frame by frame Note In playback, click play/pause button to pause normal playback, slowly turn the jog (inner dial) clock-wise to view frame by frame, counter clock wise to scan I frame. All the operations here (such as playback speed, channel, time and progress) have a relationship with the hardware version.
Honeywell Schedule After the system has booted up it will enter a default 24-hour regular mode. You can set the record type and time in schedule interface. Schedule Menu In the main menu, from Setting to Schedule, you can go to the schedule menu. See Figure 4-12. Channel: Please select the channel number first. You can select “all” if you want to set for all of the channels. Week day: There are eight options ranging from Saturday to Sunday and the entire week.
Overview of Navigation and Controls Figure 4-12 Schedule Menu Quick Setup This function allows you to copy one channel setup to another. After setting one channel, you can click the Copy button and switch to another channel and then click the Paste button. You can finish setting one channel and click the Save button to keep the setting of that channel, or you can finish the entire setup and then click the Save button to keep all of the modified settings.
Honeywell If current channel is recording now, the setup will get activated immediately, and the current record will be terminated and a new file is created as redundancy recording is started. After setup is completed, please click save button, system goes back to the previous menu. Search and playback of the records in the redundant disk. In Search, input search conditions and click Redundancy Search, and the records on the redundancy disk will be listed and can be played.
Overview of Navigation and Controls Show message: The system will send message to the local host screen to alarm you if you have enabled this function. Send email: The system can send out an email to alert you when the alarm occurs. PTZ activation: Here you can set PTZ movement (of any video channels) such as going to a preset when motion is detected in the current video channel. Click Select, and you can see an interface is shown as in Figure 4-15.
Honeywell Figure 4-13 Motion Detection Menu Figure 4-14 Motion Detection Zone Setting 39
Overview of Navigation and Controls Figure 4-15 PTZ Activation Setting Figure 4-16 Armed Period Setting Figure 4-17 Business Day and Non-Business Day Setting 40
Honeywell Video Loss In Figure 4-13, select “Video Loss” from the type list. You can see the interface is shown in Figure 4-18. This function allows you to be informed when video loss has occurred. You can enable the alarm output channel and enable the show message function. Tips: You can enable preset activation operation when video loss occurs. See Motion Detection on page 37 for detailed information.
Overview of Navigation and Controls Note In “Detect” interface, the copy/paste function is only valid for the same type, which means you cannot copy a channel setup in video loss mode to camera masking mode. Figure 4-19 Menu of Camera Masking Alarm Setup and Alarm Activation Before operation, make sure you have properly connected alarm devices such as the buzzer. Go to alarm setup interface On the main menu, from Setting to Alarm, you can see the alarm setup interface. See Figure 4-20.
Honeywell Event type: Select local input. Network input is not effective in HD16DVR-C. Type: Normally open or normally closed. PTZ activation: Here you can set PTZ movement when the alarm occurs. For example, go to preset, tour& pattern when there is an alarm. Click Select, and you can see an interface as shown in Figure 4-24. Period: Click Set, and you can see an interface as shown in Figure 4-22. Here you can set for business days and non-business days.
Overview of Navigation and Controls Figure 4-20 Menu of the Alarm Figure 4-21 PTZ Activation Settings 44
Honeywell Figure 4-22 Period Setup Figure 4-23 Business Days and Non-Business Days Settings Backup DVR supports various backup devices such as CD-RW, DVD driver, USB backup and network download. The records can be played with PC by the Record Player contained in the CD. Here we introduce USB backup first. You can refer to Web Client Operation on page 93 for network download backup operation. Note that the flash disk or portable HDD shall be FAT or FAT 32 file system.
Overview of Navigation and Controls Detect Device Click Backup, and you can see an interface shown in Figure 4-24. Here you can view device information. You can view the backup device name and its total space and free space. The device includes a USB burner, flash disk, SD card and portable HDD. Note The USB Flash Disk models listed in Appendix B are strongly recommended, models from other brands may not be fully compatible.
Honeywell When the system completes backup, you can see a dialogue box prompting successful backup. Figure 4-25 Backup Menu with Search Results Click Start, and the system will begin the burning process. At the same time, the Start button will change to the Stop button. You can view the remaining time and process bar at the bottom left. See Figure 4-26.
Overview of Navigation and Controls The file name format usually is: SN_CH+channel number+time Y+M+D+H+M+S. In the file name, the YDM format is the same as what you set in general interface (Main MenuSettingGeneral). The file extension name is “.dav”. You can visit our website to view listed CD-ROM brands. Tips: During the backup process, you can click ESC to exit the current interface for other operations. The system will not terminate the backup process.
Honeywell PTZ Setup The camera video should be in the current screen. Before setup, check whether the following connections are right: Note PTZ and decoder connection Decoder address setup Decoder A (RS485 +) / B (RS485 -) line connects with DVR A/B line Boot up the DVR, and input the user name and password. In the main menu, select SettingPan/Tilt/Zoom. The interface is shown as in Figure 4-27.
Overview of Navigation and Controls Figure 4-27 PTZ Setup Menu After completing all the settings click Save. In the single window display (View 1) mode, right-click to open the interface shown in Figure 4-28 (by clicking Fn in the front panel or in the remote controller will cause a menu to appear with only Pan/Tilt/Zoom and Color Setting options). . Figure 4-28 Context Menu Click Pan/Tilt/Zoom, and the interface is shown as below. See Figure 4-29.
Honeywell Here you can set the following items: Step: value ranges from 1 to 8. 8 direction arrows for PTZ position adjustment Zoom Focus Iris Click the buttons Note and to adjust zoom, focus and iris. Some functions are not supported by some PTZ speed dome. For example, Zoom, Focus, Iris and Pattern are not supported by HSPT-120. Figure 4-29 PTZ Control Menu PTZ Trace Please make sure your protocol supports this function. You will need to use a mouse..
Overview of Navigation and Controls Name Function key function Shortcut key Function key function Shortcut Key Far Zoom Near Focus Near │ Far ►│ Iris Close Open ► Preset/Tour/Pattern/Scan Operations In Figure 4-29, click Set. The interface is shown as below. See Figure 4-30. Here you can set the following items: Preset Tour Pattern Border Figure 4-30 PTZ Setup Menu In Figure 4-29, click Page Switch. The interface is shown in Figure 4-31.
Honeywell Auto pan Figure 4-31 Function Menu Preset, tour and pattern all need the value to be the control parameter. You can define it according to the speed dome’s user manual. You need to refer to your speed dome user’s manual for the auxiliary function definition. In some cases, it can be used for special processes. The following setups are usually performed in the interfaces shown in Figure 4-29, Figure 4-30 and Figure 4-31.
Overview of Navigation and Controls Figure 4-32 Preset Setup Activate Preset In Figure 4-31, input the preset number in the “No.” field, and click Preset. Patrol setup (Tour Setup) In Figure 4-30, click Patrol. The interface is shown in Figure 4-33. Input the preset number and add this preset to a patrol (tour). For each patrol (tour), you can input 80 presets at most.
Honeywell Activate Patrol (tour) In Figure 4-30, input the patrol (tour) number in the No. blank and click the patrol button. Pattern Setup In Figure 4-30, click Pattern and then click “begin. The interface is shown as in Figure 4-34. Then you can go to Figure 4-29 to modify zoom, focus, and iris. Go back to Figure 4-34 and click End. You can memorize all these operations as pattern 1. Figure 4-34 Pattern Setup Activate Pattern Function In Figure 4-31, input a mode value in the “No.
Overview of Navigation and Controls Figure 4-35 Auto Scan Setup Activate Auto Scan In Figure 4-31, click Auto Scan, and the system will begin to auto scan. Correspondingly, the Auto Scan button will change to the Stop button. Click Stop to terminate the scan operation. Click Page Switch again, and the system will go back to Figure 4-29.
Honeywell 5 Understanding of Menu Operations and Controls Menu Tree This series DVR menu tree is shown as below.
Understanding of Menu Operations and Controls Search (page 30) Information HDD Info BPS Log Version Online Users Setting General Encode Schedule RS232 Menu Network Alarm Detect Pan/ Tilt/Zoom Display Default Backup (page 45) Advanced HDD Management Alarm Output Abnormity Manual Record Account Auto Maintain TV Adjust Video Matrix Shutdown 58
Honeywell Main Menu After you have logged in, the system main menu will appear as shown below. See Figure 5-1. There are a total of six buttons: Search, Info, Setting, Backup, Advanced, and Shutdown. Move the cursor to highlight the icon, then double-click to enter the sub-menu. Figure 5-1 Main Menu – Setting Settings In the main menu, highlight the setting icon and double-click the mouse. The system setting interface is shown below. General General setting includes the following items. See Figure 5-2.
Understanding of Menu Operations and Controls Date separator: There are three denotations to separate the date: dot, beeline and solidus. DST: Here you can set DST time and date. Please enable DST function and then click set button. You can see an interface is shown as in Figure 5-3. Here you can set start time and end time by setting corresponding week setup. In Figure 5-3, enable date button, you can see an interface is shown as in Figure 5-4.
Honeywell Figure 5-2 General Setup Menu Figure 5-3 DST Setup Menu (Weel) Figure 5-4 DST setup menu (Date) Encode Encode setting includes the following items. See Figure 5-5.
Understanding of Menu Operations and Controls Note that some series do not support extra stream. Channel: Select the channel you want. Compression: System supports H.264. Resolution: System supports various resolutions, D1(4CIF)/CIF/QCIF. You can select from the dropdown list. The extra stream of each channel supports only QCIF resolution. Bit rate: System supports two types: CBR and VBR. Video quality is better under higher bit rate. In CBR mode, bit rate is limited by the setting value.
Honeywell Figure 5-5 Encode Menu Figure 5-6 Overlay Menu Schedule Refer to Schedule on page 35. RS232 RS232 interface is shown as follows. There are five items. See Figure 5-7.
Understanding of Menu Operations and Controls Function: There are two modes for you to select. Console is for serial port or min-end platform to upgrade program. Adaptor is reserved for system integration or function enhancement. Baud rate: You can select proper baud rate. Data bit: You can select proper data bit. Stop bit: There are two values: 1/2. Parity: there are several choices: none, odd, even, etc.
Honeywell DHCP: It is to activate auto search IP. When you enable the DHCP function, you cannot modify the IP/Subnet mask /Gateway. These values are from the DHCP function. If you have not enabled the DHCP function, IP/Subnet mask/Gateway will display as zero. You need to disable the DHCP function to view current IP information. When PPPOE is operating, you cannot modify IP/Subnet mask /Gateway. TCP port: Default value is 37777. UDP port: Default value is 37778.
Understanding of Menu Operations and Controls Figure 5-9 Advanced Settings IP Filter IP filter interface is shown in Figure 5-10. You can add IP in the following list. The list supports a max of 64 IP addresses. Note that after you enable this function, only the IP listed below can access current DVR. If you disable this function, all IP addresses can access the current DVR. Figure 5-10 IP Filter Menu PPPoE PPPoE interface is shown in Figure 5-11.
Honeywell After rebooting, DVR will connect to the internet automatically. The IP in the PPPoE is the DVR dynamic value. You can access this IP to visit the unit. Figure 5-11 PPPOE Setup Menu NTP Setup You need to install SNTP server (Such as Absolute Time Server) in your PC first. In Windows XP OS, you can use the command “net start w32time” to boot up NTP service. NTP setup interface is shown in Figure 5-12. Host IP: Input your PC address. Port: This series DVR supports TCP transmission only.
Understanding of Menu Operations and Controls Sydney GMT+10 Hawaii GMT-10 Alaska GMT-9 Pacific Time(P.T) GMT-8 American Mountain Time(M.T) GMT-7 American Central Time(C.T) GMT-6 American Eastern Time(E.T) GMT-5 Atlantic Time GMT-4 Brazil GMT-3 Middle Atlantic Time GMT-2 Figure 5-12 NTP Setup Menu DDNS Setup DDNS setup interface is shown in Figure 5-13. You need a PC with fixed IP in the internet and DDNS software running in this PC. In other words, this PC is a DNS (domain name server).
Honeywell Now you can open the DDNS Server web search page. Figure 5-13 DDNS Setup Menu Note that the NNDS type includes: CN99 DDNS、NO-IP DDNS、Private DDNS、Dyndns DDNS and sysdns DDNS. The private DDNS function is reserved for integration, and currently is not effective on HD-16DVR-C. FTP You need to download or buy a FTP service tool (such as Ser-U FTP SERVER) to establish FTP service. Install Ser-U FTP SERVER first from StartProgramServ-U FTP Server Serv-U Administrator.
Understanding of Menu Operations and Controls Figure 5-14 FTP Server Setup Menu You can use a PC or FTP login tool to test setup. For example, you can login user ZHY to FTP://10.10.7.7 and then test whether it can modify or delete the folder or not. See Figure 5-15. Figure 5-15 FTP Login Window The system also has the capability to upload multiple DVRs to one FTP server. You can create multiple folders under this FTP. In Figure 5-8, select FTP and then double-click the mouse.
Honeywell Figure 5-16 FTP Setup Menu Please check the box left to Enable to activate the FTP function. Here you can input the FTP server address, port and remote directory. When the remote directory is null, the system automatically creates folders according to the IP, time and channel. User name and password is the account information for you to login the FTP. File length is upload file length. When setup is larger than the actual file length, the system will upload the whole file.
Understanding of Menu Operations and Controls Figure 5-17 Email Setup Menu Refer to the following table for detailed information. Parameter Function SMTP Server Input server address and then enable this function. Port Default value is 25. You can modify it if necessary. User Name The sender email account user name. Password The sender email account password. Sender Sender email address. Subject Input email subject here. Address Input receiver email address here. Max input three addresses.
Honeywell Under Windows Command Prompt, input ping smtp.google.com then press return. The displayed IP address 74.125.45.25 is the SMTP server IP address. Figure 5-18 Command Window Alarm Refer to Alarm Setup and Alarm Activation on page 42. Detect Refer to Detect on page 37. Pan/Tilt/Zoom The pan/tilt/zoom setup includes the following items. Please select channel first. See Figure 5-19. Protocol: Select corresponding PTZ protocol such as PELCOD. Address: input corresponding PTZ address.
Understanding of Menu Operations and Controls After completing all the setups click Save, and the system will go back to the previous menu. For a detailed setup, refer to Preset/Tour/Pattern/Scan Operations on page 52. Figure 5-19 PTZ Setup Menu Display Display setup interface is shown as below. See Figure 5-20. 74 Transparency: Here you can adjust transparency. The value ranges from 128 to 255. Channel name: Here you can modify the channel name.
Honeywell Enable tour: Activate tour function. Interval: Input proper interval value here. The value ranges from 5-120 seconds. In tour process, you can use the mouse or click Shift to turn Stands for opening switch function, on the window switch function. stands for the closing switch function. Motion tour and alarm tour type: 1-window or 8-window tour. Please check boxes to select the corresponding function.
Understanding of Menu Operations and Controls Figure 5-21 Channel Name Setup Menu In tour mode, you can see the following interface. On the right corner, rightclick the mouse or click Shift, and you can control the tour. There are two stands for enabling window switch and buttons: window function. See Figure 5-22. stands for enabling Figure 5-22 The Sample of Tour Mode Default Click Default, a dialogue box will pop up.
Honeywell Select all General Encode Schedule RS232 Network Alarm Detect Pan/tilt/zoom Display Channel name After all the setups please click the save button, the system will go back to the previous menu. Note System language, video format and user accounts cannot be restored to default setup.
Understanding of Menu Operations and Controls Advanced Select Advanced on the main window, and the interface is shown as follows. See Figure 5-24. There are seven function keys in total: HDD management, alarm output, abnormity, manual record, account, auto maintenance, TV adjust and video matrix. Figure 5-24 Advanced Menu HDD Management Here you can view and implement hard disk management. See Figure 5-25. You can see current HDD type, status, capacity and record time.
Honeywell Figure 5-25 HDD Management Setup Menu Click Alarm Set, and the interface is shown as follows. See Figure 5-26 (this interface is just like the abnormity setup). Refer to Abnormity on page 80 for detailed information. Please check boxes to select the corresponding function.
Understanding of Menu Operations and Controls Figure 5-26 Abnormity Setup Menu Abnormity Abnormity interface is shown in Figure 5-27. 80 Event type: There are several options for you such as disk error, no disk and etc. Alarm output: alarm activation output port (multiple choices). The 3-ch is controllable 12V output. Delay: you can set corresponding delaying time. The value ranges from 10s-300s.
Honeywell Figure 5-27 Sample of No Disk Abnormity Alarm Output Here you can set proper alarm output. Automatic: start the alarm output automatically according to the settings of Detection/Alarm/Abnormity. Manual: manually start the alarm output Closed: manually stop the alarm output Please select the mode of corresponding alarm output, then click OK, and the system will return to the previous menu. See Figure 5-28.
Understanding of Menu Operations and Controls Figure 5-28 Alarm Output Setup Menu Manual Record Refer to Manual Record on page 27. Account Here you cam implement account management. See Figure 5-29. to see how to: Add new user Modify user Add group Modify group Modify password. For account management please note: 82 The system account adopts two-level management: group and user. There is no limit to group or user amount.
Honeywell Hidden user “default” is for system interior use only and cannot be deleted. When there is no login user, hidden user “default” automatically login. You can set some rights such as monitor capability for this user so that you can view some channels without login. One user should belong to one group. Users’ rights can not exceed group’s right. About reusable function: this function allows multiple users use the same account to login.
Understanding of Menu Operations and Controls Figure 5-30 Auto Maintain Setup Menu TV Adjust Here you can adjust the TV output setup. See Figure 5-31. Please drag slide bar to adjust each item. After all the setups please click OK, the system will return to the previous menu. Figure 5-31 TV Adjust Menu Video Matrix Here you can set channels for the SPOT (matrix) output and the display interval. See Figure 5-32.
Honeywell Figure 5-32 Video Matrix Menu Information Here you can view system information. There is a total of five items: HDD (hard disk information), BPS (data stream statistics), Log and version, and online user. See Figure 5-33.
Understanding of Menu Operations and Controls Figure 5-33 Info Menu HDD Information Here is a list of hard disk type, total space, free space, video start time and status. See Figure 5-34. ○ means current HDD is normal. X means there is an error. - means there is no HDD. If the disk is damaged, system will show a “?”. Please remove the broken hard disk before you add a new one. Once there is a hard disk confliction, please check if the hard disk time and system time is the same or not.
Honeywell Figure 5-34 HDD Info Menu Tips: Click Fn or left click the mouse button to view the HDD record time and HDD type and time. BPS Here you can view current video data stream (KB/s) and occupied hard disk storage (MB/h). See Figure 5-35.
Understanding of Menu Operations and Controls Figure 5-35 BPS Display Menu Log Here you can view the system log file. The system lists the following information. See Figure 5-36. Log types include system operation, configuration operation, data management, alarm event, record operation, log clear and etc. Select the start time and end time, and then click Search. You can view the log files. Click Page Up or Page Down to view if there are more than ten files.
Honeywell Figure 5-36 Log Search Menu Version Here you can view some information related to this version. See Figure 5-37.
Understanding of Menu Operations and Controls Figure 5-37 Version Menu Online Users Here you can manage online users. See Figure 5-38. You can disconnect one user or block one user if you have proper system rights. The max disconnection time during setup is 65535 seconds.
Honeywell Figure 5-38 Online Users Menu Shutdown Left click the shutdown button, the system will pop up a dialogue box for you to select. See Figure 5-39. Log out menu user: log out menu. You need to input password when you login the next time. Restart application: reboot DVR. Shutdown: system shuts down and turns off power. Restart system: system begins rebooting. Switch user: you can use another account to login.
Understanding of Menu Operations and Controls Figure 5-39 Shutdown Menu 92
Honeywell 6 Web Client Operation Note There might be slight differences in the interface due to software update. Network Connection Before the web client operation, please check the following items: Network connection is right DVR and PC network setup is right. Please refer to network setup (main menusettingnetwork) Use order ping ***.***.***.***(* DVR IP address) to verify that there is a good connection. Usually, the return TTL value should be less than 255.
Web Client Operation Figure 6-1 Sample of IE Login Input your IP address here. A system pop up with warning information will ask you if you want to install webrec.cab control. Please click yes button. If you can’t download the ActiveX file, please modify your settings as follows. See Figure 6-2 and Figure 6-3.
Honeywell Figure 6-3 Settings for ActiveX After installation, the interface is shown as below. See Figure 6-4. Please input your user name and password. Default factory name is admin and password is admin. Note For security reasons, please modify your password after you first login.
Web Client Operation Figure 6-4 Web Login Window After you logged in, you can see the main window. See Figure 6-7. This main window can be divided into the following sections. Section 1: There are five function buttons: configuration (see Configuration on page 104), search (see Search on page 134), alarm (see Alarm on page 139), about (see About on page 141), and log out (see Log out on page 141).
Honeywell o Preview window switch. System support 1/4/8/9/16-window realtime preview. Please you need to have the proper rights to implement preview operation. You cannot preview if you have no right to preview the either channel. See Figure 6-6.
Web Client Operation Figure 6-9 Control Setup 1 2 3 4 5 6 1: Digital zoom: Click this button and then left drag the mouse in the zone to zoom in. Right clicking mouse system restores original status. 2: Change show mode: resize or switch to full screen mode. 3: Local record. When you click the local record button, the system begins recording and this button becomes highlighted. You can go to the system folder RecordDownload to view the recorded file.
Honeywell You can click this button to enable audio talk. Local Play Click Local Play, and the system pops up the following interface for you to select local play file. See Figure 6-11. Figure 6-11 Selection Menu of Local Play File PTZ Before PTZ operation, make sure you have properly set PTZ protocol. (Please refer to PTZ on page 126 System ConfigPan/Tilt/Zoom). Click PTZ, and the interface is shown as in Figure 6-12 .
Web Client Operation Figure 6-12 PTZ Control Menu You can click this icon to display or hide the PTZ control platform. Direction key and 3D positioning key In Figure 6-12, there are eight direction keys. In the middle of the eight direction keys, there is a 3D intelligent positioning key. When you click the 3D intelligent positioning key, the system goes back to the single screen mode. Drag the mouse across the screen to adjust section size. It can detect the PTZ automatically.
Honeywell Iris close Open In Figure 6-12, click the PTZ setup button and you will see the following interface. See Figure 6-13. Figure 6-13 PTZ Setup Menu Auto Scan In Figure 6-13, move the camera to your desired location and then rotate it to left rotation limit and click Left Limit. Then move the camera again and rotate it to the right rotation limit and then click Right Limit to set a right limit.
Web Client Operation In Figure 6-13, move the camera to your desired location and then input preset value. Click the add button, and you will have set one preset. Auto tour In Figure 6-13, input the auto tour value and preset value. Click the add button, and you will have added one preset in the tour. Repeat the above procedures to add more presets in one tour. Assistant You can select the assistant item from the dropdown list. See Figure 6-14.
Honeywell Or you can click the default button to use the system default setup. Figure 6-15 Color Setup Menu Picture Path and Record Path Click “More” in Figure 6-15, and you can see an interface shown in Figure 6-16. Figure 6-16 More Setup Menu Click PIC Path, and you can see an interface shown in Figure 6-17. Please click Choose to modify the path. Figure 6-17 Path Setup Menu (for Picture) Click REC Path, and you can see an interface shown in Figure 6-18. Please click Choose to modify the path.
Web Client Operation Figure 6-18 Path Setup Menu (for Record) Click Reboot, and the system pops up the following dialog box. See Figure 6-19, Please click OK to reboot. Figure 6-19 Reboot Dialog Note If there’s an administrator (e.g. 888888) logged in DVR local menu, or web user doesn’t have device reboot privilege, DVR won’t be rebooted and a warning message box will be prompted.
Honeywell Figure 6-20 Version Information Menu HDD information Here you can view local storage status and network status including, free capacity and total capacity. See Figure 6-21.
Web Client Operation Figure 6-21 HDD Information Menu Log Here you can view system log. See Figure 6-22.
Honeywell Figure 6-22 Log Information Menu Click Backup, and the interface is shown in Figure 6-23. Figure 6-23 Log Backup Menu Please refer to the following sheet for log parameter information. Parameter Function Type Log types include: system operation, configuration operation, data management, alarm event, record operation, user management, log clear and file operation. Search You can select log type from the drop-down list and then click Search to view the list.
Web Client Operation Parameter Function Clear You can click this button to delete all displayed log files. Please note system does not support clear by type. Backup You can click this button to backup log files to current PC. System Configuration Please click Save to save your current setup. General Setup Here you can set system time, record length, video format, etc. See Figure 6-24.
Honeywell Figure 6-25 DST Setup Menu (Date) Figure 6-26 DST Setup Menu (Week) Please refer to the following table for detailed information. Parameter Function System Time Used to modify system time. Please click Save after your completed modification Sync PC You can click this button to save the system time as your PC current time. Data Format Here you can select data format from the dropdown list. Data Separator Please select separator such as – or /.
Web Client Operation Language You can select the language from the dropdown list. Device needs to reboot to get the modification activated. After reboot, please press F5 in IE or open a new IE window to update web client language. HDD Full There are two options: stop recording or overwrite the previous files when HDD is full. Pack Duration Here you can select file size. Default setup is 60 minutes. Device No.
Honeywell Figure 6-28 Color Setting Menu Please refer to the following table for detailed information. Parameter Function Channel For selecting a monitor channel. Channel Name Displays current channel name. You can modify it. Compression H.264 Main Stream It includes main stream, motion stream and alarm stream. You can select different encoding frame rates form different recorded events. System supports active control frame function (ACF). It allows you to record in different frame rates.
Web Client Operation Parameter Function Bit Rate Type There are two options: VBR and CBR. Please note, you can set video quality in VBR mode only. Quality The value ranges from 1 to 6. Level 6 is the best video quality. Bit Rate In CBR mode, actual bit rate is limited by this value The value only affects average bit rate in VBR mode. Please refer to recommend bit rate for the detailed information.
Honeywell Figure 6-29 Copy-To Menu Schedule Here you can set different periods for various days. The maximum is six periods in one day. See Figure 6-30.
Web Client Operation Figure 6-31 Date and Time Setup Menu Please refer to the following sheet for detailed information. 114 Parameter Function Channel Please select a channel first. Pre-record Please input pre-record value here. System can record three to five seconds of video before activating the record operation in the file. (Depends on data size.) Setup In Figure 6-30, click Set, and you can go to the corresponding setup interface.
Honeywell Parameter Function click Save. Refresh Click this button to get device latest configuration information. RS232 The RS232 interface is shown in Figure 6-32. Figure 6-32 RS232 Setup Menu Please refer to the following sheet for detailed information. Parameter Function RS232 COM 01 Function Console is for debug and upgrade. Adapter is for system integration and function enhancement Data Bit The value ranges from 5 to 8. Stop Bit There are two options: 1/2.
Web Client Operation Parameter Function Parity Multiple options: none, odd, even, etc. System default setup Function: Console. Data bit: 8 Stop bit: 1 Baud bit: 115200 Parity: None. Network The network interface is shown as in Figure 6-33. Figure 6-33 Network Setup Menu Please refer to the following sheet for detailed information. 116 Parameter Function Ethernet Please select the network card first.
Honeywell Parameter Function DHCP Dynamically get IP address. You can get the device IP from the DHCP server if you enabled this function. TCP Port Default value is 37777. HTTP Port Default value is 80. Max Connection Network user max amount. The value ranges from 0 to 10. 0 means there is no user can access current device. Remote Host Input the PPPoE user name and password you get from the IPS (internet service provider) and enable PPPoE function.
Web Client Operation Figure 6-34 Email Setup Menu Please refer to the following sheet for detailed information. Parameter Function SMTP Server Input server address and then enable this function. Port Default value is 25. You can modify it if necessary. User Name The sender email account user name. Password The sender email account password. Sender Sender email address. Subject Input email subject here. Address Input receiver email address here. Max input three addresses.
Honeywell Figure 6-35 DDNS Setup Menu Please refer to the following sheet for detailed information. Parameter Function Server Type You can select DDNS protocol from the dropdown list and then enable DDNS function. The private DDNS protocol means you use your self-defined private protocol to realize DDNS function. Server IP DDNS server IP address Server Port DDNS server port. Domain Name Your self-defined domain name. User The user name you input to log in the server.
Web Client Operation Figure 6-36 NAS Setup Menu Please refer to the following sheet for detailed information. 120 Parameter Function NAS enable Please select network storage protocol and then enable NAS function. Server IP Input remote storage server IP address. Port Input Remote storage server-port number. User Name Log in user account. File length The file length you upload to the FTP. When the setup is larger than the actual file length, the system will upload the whole file.
Honeywell Parameter Function click the save button. Refresh Click this button to get device latest configuration information. NTP The NTP interface is shown in Figure 6-37. Here you can realize network time synchronization. Please enable current function and then input server IP, port number, time zone and update interval. Figure 6-37 NTP Setup Menu Alarm Alarm setup interface is shown as in Figure 6-38.
Web Client Operation Figure 6-38 Alarm Setup Menu Please refer to the following sheet for detailed information. 122 Parameter Function Event Type It includes local alarm/network alarm. Local alarm: Device detects alarm from input port. Network: Device detects alarm from network. Alarm in Select corresponding alarm channel, and check the checkbox beside it to enable system to detect alarm signal Type There are two options: normal open and normal close.
Honeywell Parameter Function alarm device when alarm occurs. Alarm Latch System can delay the alarm output for specified time after alarm ended. The value ranges from 10 seconds to 300 seconds. Record Channel System auto activates current channel to record once alarm occurs (working with alarm activation function). Please note current device shall be in auto record mode (see Schedule on page 35 and Manual Record on page 27).
Web Client Operation Figure 6-39 The Detection Setup Menu Figure 6-40 The Detection Zone Setup 124
Honeywell Please refer to the following sheet for detailed information. Parameter Function Event Type There are three types: Motion detection/video loss/Camera Masking. Channel Select channel name from the dropdown list, and check the checkbox beside it to enable its motion detection function. Sensitivity There are six levels. The sixth level has the highest sensitivity. Region There are six levels. The sixth level has the highest sensitivity.
Web Client Operation Email If you enabled this function, the system can send out email to alert you when alarms occur and end. Tour Display video in local monitor window by tour. If there are record channels selected, only the record channels will be displayed in the tour. PTZ Activation Here you can set PTZ movement when alarm occurs. Such as go to preset x when there is an alarm. Copy It is a menu shortcut button. You can copy current channel setup to one or more (all) channels.
Honeywell Please refer to the following sheet for detailed information. Parameter Function Channel You can select monitor channel from the dropdown list. . Protocol Select the corresponding dome protocol (such as PELCOD), Address Set corresponding dome address. Default value is 1. Please note your setup here shall comply with your dome address; otherwise you can not control the speed dome. Baud Rate Select the dome baud rate. Default setup is 9600. Data Bit Default setup is 8.
Web Client Operation Figure 6-42 Default Setup Menu Please refer to the following sheet for detailed information. Parameter Function Select All Restore the factory default settings. Export Configuration Export system configuration to the local PC. Import Configuration Import configuration from PC to the system. Advanced HDD Management HDD management includes net storage management and local storage management.
Honeywell Figure 6-43 HDD Management Menu Please refer to the following sheet for detailed information. Parameter Function Format Clear data in the disk. Read/write Set current disk as read/write. Read only Set current disk as read only. Redundant Set current disk as redundant recording. Recover Recover dada after error occurs. Please note system needs to reboot to activate current setup. Alarm I/O Here you can search alarm output status. See Figure 6-44.
Web Client Operation Figure 6-44 Alarm I/O Config Menu Please refer to the following chart for detailed information. Parameter Function Alarm out There are six alarm output channels. Schedule (Automatic) Start the alarm output automatically according to the settings of Detection/Alarm/Abnormity. Manual Manually start the alarm output. Stop Manually stop the alarm output. Save You can click the Save button after you complete. Refresh Search alarm output status.
Honeywell Figure 6-45 Record Control Menu Please refer to the following chart for detailed information. Parameter Function Schedule (Auto) The system enables the auto record function as you set in record schedule setup. Manual Enable corresponding channel to record no matter what period is applied in the record setup. Stop Stop current channel record no matter what period is applied in the record setup. Operation here is the same as the one described in Manual Record on page 27.
Web Client Operation Figure 6-46 Account Management Menu Auto Maintenance Here you can select auto reboot and auto delete old file intervals from the dropdown list. See Figure 6-47.
Honeywell Figure 6-47 Auto Maintenance Menu Abnormity The abnormity interface is shown as below.
Web Client Operation Figure 6-48 Abnormity Setup Menu Please refer to the following chart for detailed information. Parameter Function Event Type Possible abnormal errors include: no disk, disk no space, disk error, net error. You need to draw a circle to enable this function. Alarm Out The corresponding alarm activation output channel when alarm occurs, There are three channels. Latch The alarm output can be delayed for the specified time after the alarm stops.
Honeywell Here you can set channels for the SPOT (matrix) output and the display interval. See Figure 6-49. Figure 6-49 Matrix Config Search Click Search, and you can see an interface shown in Figure 6-50. Please select record playback mode, and then select start time, end time and channel. Then please click the search button, you can see up to 100 corresponding files in the list.
Web Client Operation Figure 6-50 Record Search Menu Select the files you want to download and then click Download, and a dialogue box will appear as shown in Figure 6-51. Then you can specify file name and path to download the files to your local PC.
Honeywell Now you can see the system begins to download and the Download button changes to the Stop button. You can click it to terminate the current operation. At the bottom of the interface, there is a process bar for your reference. See Figure 6-52. Figure 6-52 Record Search Menu (Saving) When the download has completed, you can see a dialogue box shown in Figure 6-53. Please click OK to exit. Figure 6-53 Message Box after Download Completed Please refer to the following table for detailed information.
Web Client Operation Type Type Item Operation Multiplechannel playback Parameter Function Record Search general record, alarm record and motion detection record. Alarm Search alarm record. Motion Detection Search motion detection record. Local Search local record. Snapshot Search snapshot file. Card This function is not available with current device. Begin time Set the file start time. You can select from the dropdown list. End time Set the file end time.
Honeywell Play Pause Stop Slow play Fast play Figure 6-54 Playback Menu The IP address of playback device and channel number. Playback control bar Alarm Click alarm function, and you can see an interface as shown in Figure 6-55.
Web Client Operation Here you can set device alarm type and alarm sound setup. Figure 6-55 Alarm Function Menu Please refer to the following table for detailed information. Type Alarm Type Operation 140 Parameter Function Video loss System alarms when video loss occurs. Motion detect System alarms when motion detection alarm occurs, Disk full System alarms when disk is full. Disk error System alarms when disk error occurs. Video mask Camera mask.
Honeywell Prompt Automatically pops up alarm dialogue box. Sound pop-up System sends out alarm sound when alarm occurs. You can specify as you wish. Sound Path Here you can specify alarm sound file path. About Click About, and you can view the current web client information. See Figure 6-56. Figure 6-56 Web Client Information Log out Click Log out, and the system goes back to log in interface. See Figure 6-57. You need to input user name and password to login again.
Web Client Operation Figure 6-57 Logout Interface Un-install Web Control You can use web un-install tool “uninstall webrec.bat” in the CD to un-install web control. Note 142 Before un-installation, please close all web pages, otherwise the un-installation might result in error.
Honeywell 7 FAQ 1. DVR cannot boot up properly. There are the following possibilities: Input power is incorrect. Power connection is incorrect. Power switch button is damaged. Program upgrade is wrong. HDD malfunction or something is wrong with HDD ribbon. Front panel error. Main board is damaged. 2. DVR often automatically shuts down or stops running. There are the following possibilities: Input voltage is not stable or it is too low.
FAQ 4. There is no video output whether it is one-channel, multiple-channel or all-channel output. There are the following possibilities: Program is incompatible. Please upgrade to the latest version. Brightness is 0. Please restore factory default setup. There is no video input signal or it is too weak. Check privacy mask setup or your screen saver. DVR hardware malfunctions. 5. Real-time video color is distorted.
Honeywell Program read error, bit data is too small. There is a mosaic displayed on the full screen. Please restart the DVR to solve this problem. HDD data ribbon error. HDD malfunction. DVR hardware malfunctions. 8. There is no audio when live monitoring. There are the following possibilities: The audio source is not a power picker. The audio output is not connected to a power speaker. Audio cable is damaged. DVR hardware malfunctions. 9.
FAQ PTZ setup is incorrect. PTZ decoder and DVR protocol is incompatible. PTZ decoder and DVR address is incompatible. When there are several decoders, please add 120 Ohm (impedance matching) between the PTZ decoder A/B cables’ farthest end to delete the reverberation. Otherwise the PTZ control is not stable. The distance is too far. 12. Motion detection function does not work. There are the following possibilities: Period setup is incorrect.
Honeywell Network fluency is not good. Client-end resources are limited. There is multiple-cast group setup in DVR. This mode can result in a mosaic appearance. Usually we do not recommend this mode. There is privacy mask or channel protection setup. Current user has no right to monitor. DVR local video output quality is not good. 15. Network connection is not stable. There are following possibilities: Network is not stable. IP address conflict. MAC address conflict.
FAQ 18. Alarm signal cannot been disarmed. There are the following possibilities: Alarm setup is incorrect. Alarm output has been opened manually. Input device error or connection is incorrect. Some program versions may have this problem. Please upgrade your system. 19. Alarm function is null. There are following possibilities: Alarm setup is incorrect. Alarm cable connection is incorrect. Alarm input signal is incorrect. There are two loops connected to one alarm device.
Honeywell 22. Cannot playback the downloaded file. There are following possibilities: There is no media player. No DirectX 8.1 or higher graphic acceleration software is installed. Please install the latest DirectX software. There is no DivX503Bundle.exe control when you play the file transformed to AVI via media player. No DivX503Bundle.exe or ffdshow-2004 1012 .exe in Windows XP OS. 23.
Appendix 8 Appendix HDD Capacity Calculation Calculate total capacity needed by each DVR according to video recording (video recording type and video file storage time). 1. According to formula (1), calculate storage capacity qi that is the capacity of each channel needed for each hour, unit Mbyte. qi d i 8 3600 1024 (1) In the formula: d i means the bit rate, unit Kbit/s 2.
Honeywell c qT mi ×a% (4) i 1 In the formula：a% means alarm occurrence rate. Compatible USB Drive List Note Please upgrade the DVR firmware to the latest version to ensure the accuracy of the table below. If you use the USB drive, please confirm the format FAT or FAT32.
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